Just a quick note regarding feedback concerning your staff member Patricia Grados. I just wanted you to know that Patricia continues to be an excellent ambassador for Fletchers. Being new to the rental market having just sold our home, my husband and I were very impressed with how quickly and efficiently Patricia carried out her back office processes with a lovely manner also keeping us well informed where everything was at with our recent rental approval. It is clear to see why Fletchers is an award winning real estate agency with staff like Patricia on your team. I rang four other local real estate agencies apart from Fletchers and only one other returned the call. In the meantime, Patricia had organised an inspection, processed our application and given us approval . The contrast of service between the other agencies was very stark. We are thrilled with Patricia and the efficient Fletchers quality software processes.
Patricia Grados' Testimonials
Patricia is always friendly & confident in our dealings with her. She has always responded in a timely manner. You can tell by her knowledge that she is experienced and has been in the job for a long time. If Patricia is a representation of Fletchers, then I have no hesitation in recommending Fletchers' services.
On a scale from 1 to 10, how likely would you be to recommend a friend, family member or colleague to use your Business Development Manager's services?
10 - Would definitely recommend. We found Patricia to be extremely professional, knowledgeable and helpful during this process. All our queries were answered and calls returned promptly.
Patricia was excellent in keeping me up to date.
Patricia was very approachable and easy to talk to. Had no issues at all.
I just wanted to say how impressed I am with Patricia Grados! We had received approval for another rental property with another agent, but our first choice of available properties was one that Patricia manages. As soon as I told her this, she processed our application the SAME DAY and had us approved for the property we wanted. That is an impressive work ethic and service of the highest quality. We are thrilled and couldn't be happier. Within the next few years we will be looking at purchasing a property and will definitely be looking to Fletchers for assistance.
We both appreciated Linda's and Patricia's help, they were professional and nice. We hope that Fletchers will keep up their great service to customers and keep taking care of us.
We were very pleased, always kept us informed, great service.
We are very pleased with the home we've rented through Fletchers. We have also been very pleased in all our dealings with Patricia Grados. We are new to Australia and have found the rental process to be a bit different from what we knew in the US, where we own a home that is currently being rented out. It was very reassuring to have Patricia walking us through the rental process, answering our many questions and assisting when we were unsure how to proceed. Every email was answered promptly and with a high degree of professionalism. We felt well-attended throughout. We would not hesitate to recommend Fletchers and Patricia for anyone looking to rent a home here.
Patricia has been a great property manager. We haven't had any issues. Patricia has made everything so easy for us. We are loving our new home and we are very grateful that we were accepted for this rental.
We were extremely happy with the professionalism of Patricia through the whole process. Patricia was polite, friendly and informative. We would highly recommend Fletchers to anyone for the management of their property. Thanks.
Thanks to Patricia for her wonderful service.
On behalf of Alan and myself, l would like to thank Patricia for her professional service and for being so responsive during the whole leasing process. Within a short time not only did she find us a quality tenant but a higher rental income. Alan and l look forward to building a long term business relationship with Fletchers. Cheers!