Agency Solutions

Agency Solutions was established to assist real estate agencies with the creation of strategies, through to their implementation, for the purpose of successfully evolving their business in this highly competitive and progressive marketplace.

Our focus is to help agencies build an environment for change, to gain a 'buy-in' from their team and to cost effectively deliver results whilst facilitating a skills transfer to our client.

Agency Solutions is committed to assisting non competing agencies therefore we guarantee that we will work with only one agency in each area. We will share our expertise inclusive of knowledge, systems and precedents with the organisation, thereby providing outstanding value to our clients.

Led by Fletchers's CEO Bradley Brown and supported by other leading managers and consultants, Fletchers Agency Solutions provides a comprehensive service to add value to any residential real estate practice. For over 20 years Bradley Brown has been in senior management (the last 14 as a CEO) and during this time has also provided a full range of consulting services to many companies in the real estate, accounting, legal, technology and financial industries.

Agency Solutions key to assisting our clients to make rapid and cost effective improvements in their business is in the Organisational Development Review methodologies they employ. Our approach will be to quickly come to terms with the key issues affecting the business, then develop a customised plan incorporating services sector best practices to assist our clients to evolve their business in line with the directors' ambitions, objectives and resources.

This may include:

• Developing or assessing strategy

• Creation of a Best Practice sales process

• Assisting with further developing the sales team

• Designing a Best Practice property management process

• Supporting further development of the property management team

• HR, marketing or technology systems review and enhancement

• Introduction of Key Performance Indicators (KPI's)

• Developing or improving the customer service function

• Creation of a database (client relationship management) focused organisation

• Cultural enhancement

• Team building programs

• Management, sales, administration team training programs

Agency Solutions can assist your organisation.

To discuss the opportunity of Agency Solutions working with your company please contact

Bradley Brown on +61 3 9836 2222 or email him at bradley.brown@fletchers.net.au