Fletchers TV
See our agents in action or learn more about Fletchers and its history.
Take a moment to meet our fourth generation, family-based real estate agency.
Fletchers, since 1919 A century old reputation for creating the big moments
Fletchers is a proud, fourth-generation family-based real estate agency with a history of 100 years in the industry that has earned us an unsurpassed reputation in servicing our clients.
Since Fletchers inception in 1919, the face of real estate has changed remarkably. Fletchers has evolved accordingly, embracing new technology and communications systems, structured ongoing training programmes, a state-of-the-art integrated database and a strong focus on customer service. As pioneers in many of these areas, we are proud to say that we are well respected in the real estate industry.
Though times have changed, Fletchers basic values have not and we pride ourselves on:
- Commitment
Consistently working to deliver superior results. - Local Knowledge
We are committed to an unequalled understanding of the areas we service - Integrity
Individually & collectively, our high standards ensure a professional experience. - Quality Service
Multi-lingual team skilled at developing personal relationships.
We invite you to watch our Centenary Documenty featuring Former Executive Chairman, Rob Fletcher below:
Excellence at work
We have been recognised by both our customers and our colleagues in the real estate industry with numerous awards and accolades.
An Award-Winning Team
Like every successful organisation, Fletchers network is rapidly growing and now includes a select group of peers who have been carefully vetted to ensure that they share our vision of achieving the world's best practice in everything we do. Our most recent accolades include:
- Australian Achiever Awards - National Winner (Remarkable Customer Service in Real Estate) - 2021
- RMA Medium Agency Network of the Year - 2020
- 4 time winner of the RMA Victorian Agent of the Year – 2017, 2018, 2019 & 2020
- 5 time winner of the REIV Best Website Award - 2003, 2010, 2011, 2013 & 2014
- 5 time winner of the REIV Victorian Residential Salesperson of the Year (Principal) – 2016, 2012, 2011, 2010 & 2006 (inaugural)
- REIV Victorian Residential Salesperson of the Year (Non-Principal) - Michael Richardson - 2016
- REB Australian Sales Agent of the Year - 2016
- REIV Outstanding Young Agent of the Year - 2015
- REIV Large Residential Agency Award 2014, 2013 & 2011
- REIA Large Residential Agency Award 2013
- REIA Australian Residential Salesperson of the Year - 2013 & 2011
- Victorian Residential Salesperson of the Year (Non-Principals) - 2013
- Victorian Residential Salesperson of the Year (Non-Principals) - Jason Salan - 2012
- Victorian Senior Auctioneer of the Year - 2012
- Victorian Property Manager of the Year (Principals) - Andrew Paterson - 2012
- Tim Heavyside (highest possible Australian award) - REIA
- Corporate Promotions Award (Multiple Offices) 2000 - REIV
Broad Experience and Diverse Expertise
As former Executive Chairman and Director of Project Marketing, Rob Fletcher is still active in the business and Tim Fletcher continues to conduct auctions on occasion across the Eastern suburbs and Bellarine Peninsula.
Rob's sons, Mark and Nick, are both now Directors of the business and Tim Fletcher's daughter, Kate is also part of the Head Office Marketing Department. Both Tim and Rob were guided and mentored by their uncle, David Fletcher, the brother of John Fletcher. David's son Rick, was also involved in the business throughout the years. Learn more about how our fourth-generation family business has changed here.
Repeat and referral business is fundamental to the success of Fletchers and we are proud to say that our clients return to us time and time again as well as referring us to their family and friends. Our world's best practice 'Fletchers Way' philosophy (documented approach to providing outstanding service to our clients) is instilled in every member of our team and is one of most important components to our success.
Fletchers also recognise the importance of having multi-cultural property consultants, particularly of Asian background. We are proud of our outstanding team that includes members fluent in numerous languages who are able to directly market all of our properties with a true understanding of our clients' culture and requirements.