Testimonials

Sarah did an outstanding job with very hesitant bidders, ensuring we got a good result. Thank you Sarah!

Sarah was a fantastic Auctioneer that really knows how to handle a crowd. With such a strong energy and presence that was able to achieve our desired result. I was very happy to have worked with her on the sale of my property. Great work!

Sarah is an excellent auctioneer - five stars!

I was thrilled to have Sarah working on my property as she was extremely professional in her approach, both with me and potential buyers. She worked extremely hard to achieve the outcome, and did so with a pleasant manner. Sarah is well versed in using effective marketing methods, and is also an engaging auctioneer.

We recently sold our home through Liam and it was a fantastic experience. He was always keeping us updated on open inspections and the progress of sale. He was honest and realistic in his approach to the entire process.

His guidance and professionalism throughout was spot on. I can’t recommend Liam highly enough for his entire approach from start to finish and any people looking to sell should definitely choose him.

On another important matter, we want to call out the efforts and people management of your Property Management Dept Head, Julia Zorzut. Julia has been engaged with us over the past 6 months over several issues that had arose with the tenants. Julia once alerted was responsive, considerate but straight up about what we could do, how your team could help and what we were probably not going to achieve. Julia is an outstanding Dept Manager and should be congratulated for her efforts. We really appreciate her candour over the past 6 months and her efforts.

We will continue to make reference to Julia and her skills in our conversations with friends, family and business as a person that leads a team that is simply great to deal with. We wanted you to know and have that recognised.

Guy was incredible throughout our entire sale process; he was extremely knowledgeable about the housing market and was a trusted guide throughout any decisions we had to make. As we were managing the process from out of town, Guy fully took care of everything on the ground and it was incredibly streamlined and not at all stressful. And the outcome was better than we could have imagined! It was great to be working with someone that we could trust with complete confidence. I very highly recommend working with him. Thanks for everything Guy, you’ve been a rock star and we greatly appreciate all your hard work!

I wanted to pass on my thanks to Stephanie for making the application and lease finalisation process as seamless as possible.

Stephanie has been a pleasure to deal with and has dealt with all our queries rapidly and clearly. She was even answering my emails after hours.

As you can understand, receiving a notice to vacate is very disruptive and stressful. Stephanie’s friendly and helpful manner, certainly reduced stress at this trying time. She is a credit to your organisation and I wanted to recognise her efforts.

I look forward to a mutually beneficial relationship into the future.

I am writing to make a review for my agent Stephanie Wang. I will mark her service as "Excellent"! She is very nice and helpful during the whole period of my renting. Thanks to her excellent, efficient and detailed work, my family settled in the nice property and enjoyed a comfortable life there. She is also very helpful whenever we have a question and need some help. When the time comes for us to move out, she gave me a detailed instruction about the requirements and process of cleaning and vacating the property, so that we can vacate the property in an appropriate way. She is such a nice person and a very professional agent! I would give her a "5 star" review.

You're very lucky if you are working with Shae, she is incredibly professional and prompt with communications. We were first home buyers, going for an auction - very scary stuff! But with Shae, she made the whole process stress-free. Thank you for your great work!

A big THANKS to Shea for providing an excellent services. Her speciality, professionalism, punctuality, patience, and kind personality bring a massive value, I feel so lucky for having her help the house selling, she is strongly recommended!

Shea was a pleasure to deal with and worked hard to support our campaign and helped to secure us a fantastic result at auction. She is an asset to the Fletchers business.

As a repeat client I can confirm my previous observations that Shea is a great communicator and uses her market knowledge and :"smarts" to maximise opportunities and achieve a great outcome.

Shea will do the extra things that can make a difference. We were able to sell before auction and were very pleased with the sale and the efforts and advice of Shea and the team. Highly recommended. Thanks again!

Shea was great in every aspect of her role to sell our property. We could not be happier. From selling the property after one inspection at the price quoted could not have worked better for us.

Shea was super helpful in my investment property purchase. She had all the facts and information I needed to make informed decisions. Thanks to her, I was able to find the right place. I highly recommend her services!

Shea was excellent to deal with. I felt instantly comfortable and her attention to my questions was very appreciative. Shea is very professional and has an honesty which comes across in her personality. It was an easy non fuss negotiation when we bought our apartment. I highly recommend Shea for any real estate matters.

Shea made our purchase such an easy process. We appreciated the fact that she made a big effort to secure an excellent deal on our behalf. From the preliminary video calls to the final inspection, she guided us thoroughly. Overall, she has been excellent and we will not hesitate to recommend her. Well done Shea!

She is absolutely dedicated to her job as a real estate agent. I rang quite a few other agents and left messages. Even so far I never had any responses from them. I tried her number. Instantly I got reply from her. She was so patient to introduce the property to me and taught me how to use 3D pictures and a lot. I felt so much warm. Even before the inspection, I already signed the sales contract. Because I fully trust her. She is so professional and trustworthy. I am very appreciated.

I'm the lucky first buyer of Shea! From the inspection to follow up phone calls, offer, pre settlement to post sale, I found Shea to be very professional and helpful. Her enthusiasm and willingness to achieve a deal for her clients (both buyer and vendor) are more valuable than years of experience in my opinion. She worked around the clock to make sure the contract was signed on a timely manners. Any questions I had, she attended to almost immediately. It was a great buying experience with Shea!

I just want to say Stephanie Wang at your company is very professional in handling rentals. From the date the previous tenant wanted to move out to the date the new tenant is signed in, Stephanie has been communicated with me timely. Everything was handled smoothly. I am very happy with the service.

Thanks for looking after our investment property.

Hi Stephanie,

Many thanks for the speedy processing, and a general thanks for the professional management of the tenancy.

Fletchers have been great to deal with and please let the owner know that as a tenant your company made the whole leasing experience very pleasant and easy.

A special shout out to our managing agent, Edward. We are lucky to have him manage our rental. Great communication, efficient, and I truly feel he cares about the properties he manages. Highly recommend!

Stephanie is really great, she is so understanding of the issues faced by landlords and comes up with very practical suggestions to guide us through those challenges. We feel so fortunate to have Stephanie as our property manager and would like to continue working with her. She is simply the best manager we have had!

Hi Sandi,

Just a quick one to say thank you for all your help with the purchase, and then of course the quick rental turnaround of our new property at 19 Pine St Surrey Hills.

From first seeing the property, to signing the contract of sale, to also having a rental open and lease agreement signed all in two weeks is definitely lightening speed which all worked out amazingly well.

It’s great that we found a wonderful tenant to commence from the week of settlement with the 12 months lease locked in.

Appreciate all your work in making this happen.

Hi Emily,

Just a quick one to say thank you for all your help with the purchase, and then of course the quick rental turnaround of our new property at 19 Pine St Surrey Hills.

From first seeing the property, to signing the contract of sale, to also having a rental open and lease agreement signed all in two weeks is definitely lightening speed which all worked out amazingly well.

It’s great that we found a wonderful tenant to commence from the week of settlement with the 12 months lease locked in.

Appreciate all your work in making this happen.

Complete professionalism, is how I would describe Liam’s approach to dealing with clients who want to sell or purchase a property. We speak through experience as we have both purchased and sold through Liam.

Prompt with responding to queries, positive and always keeping you informed about what is happening, Liam, has made the process of both buying or selling very easy.

I would not hesitate to highly recommend Liam to sell your property.

We had a wonderful experience with Kristian. He is highly professional in his job. With his solid knowledge base and excellent service, we are pretty sure that our property is in good hands. I will definitely recommend my friends come to Kristian if they need a property agent.

Highly recommended very happy with this people specially Kristian he is the best for rental properties he is all you can ask for a Fantastic agent.

"Kristian and Tim were absolutely fantastic. They served the wrong notice to vacate, causing significant and irreversible stress for our family. Kristian and his team quickly stepped in, fully aware of the mess that needed fixing. They handled the situation with utmost professionalism and efficiency. I highly recommend their team to anyone in search of a trustworthy agency to represent them."

"We have not been having a great time trying to get a rental house at the moment as you are aware that there are far more people than rentals available. On top of those challenges, we have also found that many of the property managers have very little time for us and find it difficult to receive any communication from them. We have had many calls, text messages and emails not returned and it's truly just a very frustrating process."

That's why it's so important to us that we acknowledge how fantastic Kristian was throughout our application process with him. From our first conversation with him at the inspection and the process following he was so quick and helpful with all communication and went above and beyond to discuss everything with us. Even at the end when we were unsuccessful, he didn't have to send any personal messages to explain the situation and give feedback on our application as most property managers just send a generic "unsuccessful" email, but he did and it gave us confidence that our application is solid and it's just a matter of being chosen by the home owners (as we had been wondering if there were any issues we weren't aware of that might have been contributing to our lack of success). We just really appreciate how wonderful he was to work with even though we weren't successful and thought it needed to be acknowledged.

We have family and friends who have also dealt with these issues with property managers being difficult to communicate with and in some unfortunate instances downright rude, and we have been recommending Kristian non stop and will continue to do so to anyone who is looking for a property manager in the future.

Kristian - your kindness, helpfulness and compassion does not go unnoticed and is very much appreciated... Thank you so much."

Just to let you know that Emily provided me with great communication and was prompt with her actions on the task of finding prospective tenants for one of our rental properties.

Edward has been my Property Manager since December 2022. Edward is a delightful young person - knowledgeable, extremely proficient in his Property Management procedures. I would like to commend Edward as an excellent Property Manager to you and your colleagues at Fletchers Balwyn North.

Throughout the campaign Liam has been the ultimate professional.

He has a comprehensive knowledge of real estate on the Bellarine Penninsula, current market conditions and trends.

His communication is prompt and precise. He has an open and honest conversation style, that immediately puts you at ease, when talking about your property.

I would highly recommend selling your home with Liam at Fletchers Ocean Grove.

So happy to entrust Liam at Fletchers with selling our family home. With an honest and down to earth communication, and knowledge of the local area, Liam and his team went above and beyond. Such a positive experience where all our expectations were met, including a quick, uncomplicated sale. Would highly recommend.

Our property in Barwon Heads was for a niche market and therefore we expected it would take some time to sell. In the end it took just under 7 months and the sale came at a perfect time for us. During the whole time James was enthusiastic, communicative and committed in getting the best sale result for us. He was always open for questions, we also received weekly updates about the progress, which gave us great confidence and trust in the good work James and his committed team of professionals at Fletcher's were providing. We found James highly professional, competent, reliable, honest; found him good to talk to and loved his integrity. To sum it up - we gladly can recommend James and his team to anyone. Thank you so much for achieving such a good result for us!

“Spring Chen is definitely the agent that you could select. She is knowledgeable, have lots of ready clients, polite and knows the market really well. From start, the confidence and assurance provided was outstanding. Campaign was not stressful and we were updated at every step of the way. Everything was well planned and executed. Spring guided us in the prepartion works needed and worked closely on all marketing aspects. Team Spring/Stafan are simply the best and we were not wrong.“

Michael was great to deal with throughout the whole process. From the first meeting with Michael we felt like we were in great hands. He was open and transparent and understood the market. Michael communicated proactively throughout the process and the support from the broader Fletcher's team was also terrific. We were happy with the end result. Thanks Michael and team.

Michael Richardson and his team from Fletchers are consummate professionals. Michael’s knowledge, expertise and engaging manner made my sale a seamless process. I cannot rate Michael highly enough and can confidently recommend his accessibility, practicality, advice and thoroughness.

Michael is down to earth, professional and straightforward. Michael is a good listener, great communicator and negotiator who works hard to get the best outcome. Michael is also very knowledgeable and has great insight in the market and always kept us informed along the process. It has been great working with Michael through this sale and I wouldn’t hesitate in recommending Michael who always made us felt relaxed.

Michael worked so hard on auction day to get me a price far higher than my expectations. Thanks Michael for your hard work and dedication.

It doesn't matter who has the most listings, it's about who gets the highest prices." That's how we were introduced to Michael and he achieved $200,000 over the best offer from another agent. He knows the buyers and local market intimately, is confident yet down-to-earth and was hands-on from start to finish. Because he knows the buyers and runs his own auctions, when that bell rings his magic really shines and the results speak for themselves. Michael was truly a breath of fresh (country) air.

Michael is very approachable with exceptional knowledge of the areas he specialises in. He outlined a clear strategy for selling my property at a time when the market for my apartment was lukewarm at best. Using his negotiating skills Michael was able to sell my property at a price I was very happy with and the service he provided was exceptional as he kept me up to date with regular updates when required. I highly recommend Michael if you are looking to sell your property.

At our first meeting with Michael we felt very comfortable and confidant that he was the person to sell our house. He was considerate of our needs and provided excellent advice concerning the sales campaign and how to best prepare the property for sale. He responded promptly to all our enquiries and kept us fully updated during the sales process. Michael worked extremely hard to get the best possible outcome and we were blown away with the final result. Highly recommend Michael and Fletchers.

Even on a cloudy rainy day wow! What an auction, you were in tune with what was happening out there with the buyers. Great work! Michael is a true no BS leader, Stright to the point, honest and trustworthy. We trusted Michael to sell our home for the best possible price and he and his team exceeded it.

Michael, always impressed us with his diligent and professional service. He maintained a positive and proactive attitude and helped us make informed decisions with his prompt advice and analysis. He demonstrated his commitment to professionalism and dedication to achieving optimal results for us, and we highly recommend him to anyone seeking a devoted, professional, and client-focused agent. Michael is an exceptional agent who goes above and beyond to keep his clients well-informed, comfortable.

We recently had the pleasure of working with Michael, my real estate agent, to sell our property. We was truly impressed by his diligent and professional service, which demonstrated a level of responsibility and attention to detail that is rare to find these days. Michael's attitude was always positive and proactive, and he was always quick to provide us with professional advice and analysis, helping us make the right decisions along the way.

From start to finish, Michael was a true professional, and his commitment to delivering the best possible results for us was evident in everything he did. He went above and beyond to ensure that we were well-informed, comfortable, and confident in our decisions. We would highly recommend Michael to anyone looking for a real estate agent who is dedicated, professional, and always puts their clients' needs first.

In short, if you're looking for a real estate agent who will work tirelessly to get you the best results possible, look no further than Michael. He is an exceptional agent with a passion for his work, and We would not hesitate to recommend him to anyone.

From start to finish, Michael (and his team) is a true professional, guided me through every step of the process with patience, expertise and commitment. Very easy to reach, responsive to my questions and concerns, his team shows the seamless interactions with me, proactive in keeping me updated on the progress of the sale. Most importantly, their market knowledge and strategic marketing plan really helped to generate interest and attract serious buyers and eventually lead to the best possible outcome!

I would definitely work with them again in the future and recommend them to anyone looking for a top-notch real estate agent.

This was the second time Michael and his Fletchers team have sold a house for me in just over a year, albeit under much more difficult conditions (property was encumbered by heritage overlay, buyer confidence had been eroded by RBA rate hikes). Michael again worked hard to get the best possible outcome: he guided property preparation/styling, provided sound pricing advice, negotiated fairly but firmly with buyers, kept me informed. The house sold well after auction, but at a price I was comfortable with. I highly recommend Michael and his team at Fletchers.

My brother and I have used Michael now on two residential sales in Box Hill South and Camberwell. He is a professional who provides information based on his experiences in real estate, the market and the approaches of the best methods for selling. He provides realistic information for you, as the owner, to make the best decisions in moving forward. I cannot thank Michael enough and will continue to use him, and the Fletchers team, to sell my properties.

I have used Michael now on multiple occassions to sell my, and my family, properties. He is a professional who provides information based on his experiences in real estate, the market and the approaches of the best methods for selling. He provides realistic information for you, as the owner, to make the best decisions in moving forward. I cannot thank Michael enough and will continue to use him, and the Fletchers team, to sell my properties.

Michael was an excellent advocate and auctioneer for our property. He knew the market, gave sound advice, was responsive and achieved a solid outcome for us. Thank you Michael.

Shea was a breath of fresh air! Her happy disposition, communication style and attention to detail made her a pleasure to deal with.

Working well with Jason and performing a lot of follow up work in the background was much appreciated. Thank you Shea! Good luck in your future real estate career.

From the first time I met Shea, she was very welcoming and kind. Shea went above and beyond to make sure all my needs and expectations were met with 100% satisfaction. She made the whole experience less stressful. She was always available to explain any questions and concerns professionally throughout the buying process from my first inspection up until the settlement. She is helpful, honest and trustworthy. I highly recommend Shea to anyone who likes a great experience in property market.

Kathy has been marvelous to deal with, extremely hard working and her direct correspondence over the phone has made dealing with her a wonderful experience.

Sandi visited our house on Friday 8 December 2023 to discuss property management services due to relocating overseas for work. She was fantastic - very knowledgeable, professional, personable and provided excellent advice on letting our property.

I found Sandi to be an excellent advocate for Fletchers and I was more than satisfied to engage Fletchers following Sandi’s visit.

I have just rented a property through Stephanie Wang. I just wanted to thank Stephanie for her professionalism and prompt service. The process was seamless and Stephanie’s communication at all times was very professional.

Dear Allison

Thank you so much! We're very happy about the successful sale, and we truly appreciate your support throughout the process. Once again, thank you for your kind words and for guiding us through this sales journey. We're grateful for your assistance.

Best regards

It has been a pleasure dealing with Fletchers when selling our three properties and I am glad that we chose to deal with Fletchers rather than the other agents that we considered before your appointment.

Liam was professional and positive through a difficult time in the market. Liam’s communication was fabulous, he was honest and consistent throughout the sale of our home. His knowledge of the local and wider markets was invaluable and his communication with others in his profession kept us up to date about the market. Liam and his team worked tirelessly for us and we are very happy with the sale of our property. I would recommend Liam and Wayne from Fletchers if you are looking for an agent to conduct the sale of your property in an honest, friendly and respectful manner.

Hi Allison,

On behalf of Adrian and myself thank you so much for all your assistance over the last month or so. Nothing was ever too much trouble and you were so responsive to our requests.

You have been outstanding.

Spring Chen and team is very professional and patient to us which I can feel the top sales and tope agent 'performance and experience. She had really good communication with us during the period and we are very satisfied. Thanks Spring and her team!

Being based interstate, we had to rely on Liam to handle our property sale remotely. He seamlessly took over from a previous agent and, in a short period, achieved a successful sale in the challenging Bellarine market. His local knowledge was invaluable, and he was a pleasure to deal with. Throughout the process, Liam demonstrated genuine professionalism in his dealings with us, and we are grateful to him and his team for the sale they were able to achieve for us. We wholeheartedly recommend him if you're looking to sell your house on the Bellarine.

Thanks so much for making the sale such a pleasant experience.

Thank you Allison for all your work, guidance and professionalism, I wish you all the best.

Excellent understanding of the market and great results achieved, beyond our expectations!

Thoroughly professional, helpful and easy to do business with, Jeremy's advice and assistance throughout the selling process was both reassuring and achieved great results. His knowledge and experience in the Balwyn market is second to none. We were thrilled with the price achieved for our property and would happily recommend him.

Jason, was a pleasure to deal with in every aspect of the process. Honest, good communicator and professional.

If there is 6 stars I would give Spring and her team 6 stars without hesitation. Great work attitude, enthusiasm, and definitely an ultimate professional in the real estate industry. Highly recommended.

I want to express my gratitude to Spring, and her team! Spring and her team were not only supportive but also provided us with the guidance we needed. They followed up with us consistently. This level of commitment shows that they genuinely care about their clients and want to ensure the client's satisfaction. Once again, I want to extend my thanks to Spring and and her team for their outstanding service. She and her team have set a high standard in the real estate industry.

I want to express my gratitude to Spring, and her team! Spring and her team were not only supportive but also provided us with the guidance we needed. They followed up with us consistently. This level of commitment shows that they genuinely care about their clients and want to ensure the client's satisfaction. Once again, I want to extend my thanks to Spring and and her team for their outstanding service. She and her team have set a high standard in the real estate industry.

I want to express my gratitude to Spring, and her team! Spring and her team were not only supportive but also provided us with the guidance we needed. They followed up with us consistently. This level of commitment shows that they genuinely care about their clients and want to ensure the client's satisfaction. Once again, I want to extend my thanks to Spring and and her team for their outstanding service. She and her team have set a high standard in the real estate industry.

We have been extremely happy with all aspects of the sale of our home through Liam. He is to be commended for his perseverance, consistency, communication, optimism and skill, which has achieved amazing results for us. We would not hesitate in recommending him to anyone launching their property on the market. Thank you Liam!

Hi Jeremy, Spring, Allison & Jack

Just a short note to say thank you to you all (and the members of your team) for all your hard work in selling 18 Albany Crescent, Surrey Hills.

Your help and advice leading up to the sale made the process so much easier for me. The house looked fabulous and I feel your advice contributed hugely to the successful sale. The final auction price was amazing - it was a stunning surprise!

Thanks so much again.

Hi Jeremy, Spring, Allison & Jack

Just a short note to say thank you to you all (and the members of your team) for all your hard work in selling 18 Albany Crescent, Surrey Hills.

Your help and advice leading up to the sale made the process so much easier for me. The house looked fabulous and I feel your advice contributed hugely to the successful sale. The final auction price was amazing - it was a stunning surprise!

Thanks so much again.

Hi Jeremy, Spring, Allison & Jack

Just a short note to say thank you to you all (and the members of your team) for all your hard work in selling 18 Albany Crescent, Surrey Hills.

Your help and advice leading up to the sale made the process so much easier for me. The house looked fabulous and I feel your advice contributed hugely to the successful sale. The final auction price was amazing - it was a stunning surprise!

Thanks so much again.

Hi Jeremy, Spring, Allison & Jack

Just a short note to say thank you to you all (and the members of your team) for all your hard work in selling 18 Albany Crescent, Surrey Hills.

Your help and advice leading up to the sale made the process so much easier for me. The house looked fabulous and I feel your advice contributed hugely to the successful sale. The auction was entertaining and it seemed like you, Jeremy, were having fun. The final auction price was amazing - it was a stunning surprise!

Thanks so much again.

I was very pleased with the service that Domenic provided. He identified my needs and explained how he would meet them.

Not just with the management but also with the renovation and extension I am planning for next year. Domenic's own experience in renovations would definitely be a plus and I thank him for coming by and sharing his thoughts.

Domenic's strategy for my properties was sound and doable and I was left confident that Domenic would deliver reliable service and be available to discuss any issues.

Domenic is polite and never puts any pressure on clients - yet effectively solves problems quickly (inc. finding new tenants and many other needs). Domenic is also process-driven. Great to have good staff on your team.

We would like to thank the team, especially Domenic for making the transition smooth and effortless. The team is very responsive and communicates very well regarding any issues that may arise.

We would like to especially thank Domenic. He is always willing to go above and beyond. He quickly helped to sort out long-standing historical issues (e.g. roof leaking and fencing) that were not resolved with our previous property management team. Domenic's many years of experience int the building industry were invaluable.

My wife and I would like thank Domenic for helping find the right tenant considering our specific requirements.

Short-term rental for a development site seemed too difficult to manage but Domenic did the job quickly and got us a great rental return, above and beyond our expectations.

We experienced that Domenic was thorough in his research, government policies, and market situations.

I am very happy with the service from Property Consultant Domenic. He is experienced and I am satisfied with his professional and helpful job.

Professional service provided by Domenic Malgeri who provided me with proper advice about renting my property. Highly experienced in the field, available to provide sound advice and support, and proactive in his approach resulted in renting my property within 2 weeks with satisfactory income. Highly recommended.

Domenic was incredible to work with! He was attentive to my requests and concerns, and worked overtime in trying to get the absolute best result for me as a landlord - Domenic truly went above and beyond, and I can hand on my heart say that I would be more than happy to work with Domenic again.

Thanks for all your hard work Domenic, it was truly appreciated!

Liam and his team did a great job selling our house. He was efficient, provided excellent communication throughout the campaign and achieved a good result for us.

Hi Julia,

I have received your contact details from Alexandra as I had requested how I can pass on my feedback regarding Alexandra's support as well as that of the landlords and the maintenance support. Please see below my feedback to Alexandra of how fantastic her support has been.

“Alexandra, I wanted to let you know that your service has been absolutely amazing, always responsive and helpful, the landlords are incredibly accommodating and the maintenance support through you has genuinely been impeccable. Genuinely I've felt so looked after by you all.”

Julia, I have appreciated everything she has done most importantly, an empathetic approach, timely responses and always supportive - a big thank you. I hope Alexandra and the team receive recognition for this!

We want to inform you of the exceptional assistance we received from Alexandra, she displayed a friendly, professional manner in which you feel supported & nothing is a problem, we can’t thank her enough for trying hard to secure the rental for us. Her hard work is amazing & even if we rang her numerous times she was never fazed or thought we were annoying, she definitely needs to be commended for an amazing work ethic.

Thank you so much for all the assistance you and your team provided in helping us find the new home. Your dedication, expertise, and professionalism made the entire process smooth and enjoyable. Your prompt responses to our questions and concerns were invaluable and gave us confidence throughout the journey.

Once again, thank you for being an exceptional rentals agent. Your dedication to your clients and passion for your work shine through, and I will gladly recommend your services to anyone in need of a reliable and knowledgeable agent.

We have been delighted with our new property manager, Stephanie Wang. She has a pleasant manner, excellent communication skills and is really prompt in replying to emails. Overall, we really felt that she was working with our interests in mind during the recent reletting of our property. She is a gem. We both hope that she remains as our property manager for a long time. This is an unsolicited piece of feedback but saying good things is so important.

Hi James - thankyou again for your outstanding work negotiating the recent sale of Brigadoon. We were grateful for your honesty and insights when we bought it 17 years ago and again when we sold it through you this month in 2023.

Eryn and I know that we have have been very professionally advised by you and want to acknowledge your thoughtful, good natured and sensible approach. Your experience and knowledge of the market was to our enormous advantage. Ultimately, everyone benefitted from your great work and we were very happy to leave a positive review on realestate.com.

No doubt we’ll see you around Queenscliff, but please know that we are very appreciative.

All the best,

At our first meeting, Harold quoted us a sale price more than we expected and he was true to his word. At the auction, he told us what to expect and if we didn't get it: it would be passed in. At the following weekend, we had a lot of people attending and the unit was sold at the figure he quoted us. During the whole process, he told us not to waste money on advertising in local papers. Just the internet, board and flyers. Also he gave us contacts and pricing for solicitors, advertising and furniture staging which were all correct. He gave us updates on the OFI straight after the event. His knowledge in this area is outstanding and we would recommend him to anyone.

Harold did an excellent job in promoting and selling our property. Having dealt with Harold when buying our property in Neville Street, East Bentleigh, there was never a doubt that Harold was to be our Agent for selling. As we used a Vendor Advocate our dealings with Harold were at times 3rd party but at all other times, he was helpful, respectful and an excellent communicator. My wife and I will be forever grateful to Harold. A job very well done.

Harold is always true to his character & a "rear real estate agent. His knowledge of the area & the market shines through in his honest advice to all clients. He has been & still is here for the long road not the short cut. Having said that, he sold our property within 5 days of marketing and 3 days after the 1st and only viewing.

Harold is extremely knowledgeable and was able to offer guidance on all aspects of the sales process, including staging and presentation, marketing and advertising, and running the sales campaign.

David was very professional throughout the whole of the auction process and his attention to detail and advice on how to present the property to the public made the whole process stress free. His advice on sale price and his dealings with prospective purchasers were excellent. The end result was a sale price at Auction 25% more than was expected. I advise all prospective vendors to use David Jane to sell their property and have a stress free experience and a good result

David has a very deep knowledge of real estate in the Bentleigh area and his assessment and approach to selling my property made me feel very comfortable. The process took 3 weeks as David expected and I was fully informed of any updates along the way. The property realised above the asking price which was fantastic. I would highly recommend David Jane as your agent to sell property.

He did everything he said he would do and more, He was always on time for the open for inspections and was very professional in his dealings with prospective purchasers questions. If I had any questions or queries about the sale process of my property he would spend the time to reassure me and explain to me in terms I understood which was a great help to me. I would be happy to recommend David to help my friends with their property queries.

David has now sold two properties for my mother and he has been very professional and helpful particularly during lock down and has been able to organize everything that was required. He has given me good advice and has achieved excellent results on both occasions. I would recommend him to others.

I have dealt with David in the past and he never fails to impress. David made the selling process stress-free and I would not hesitate to recommend David Jane.

It is not very common for a purchaser to post a 5 star review for the Agent who was associated with the purchase. Michael Egan was our agent. He was very professional in his interactions. He was patient and honest in answering our queries.

Michael Egan achieved a great result with a online auction. He had a great knowledge of the current market and worked most diligently during the challenging time of a lockdown. Michael gave us detailed feedback after every inspection period and certainly earned his commission. He made it a very stress free experience for us and it was a pleasure to work with him.

We had the privilege of dealing with Michael Egan when selling our family home in Bentleigh East. At our first meeting Michael came prepared with a detailed. spiral bound presentation that answered all the questions we had and showed his detailed knowledge of the area. He went over everything with us & was very professional and easy to like as he is such a genuine and friendly person .. At no stage did we feel under any pressure and during the sale process he kept us informed all the way. We were ecstatic with the price he got for the house & would highly recommend him. Thank you Michael. 1f we could give more than 5 stars we would!

Michael was an excellent choice as my selling agent. His vast experience shone through the selling process which was completed with a minimum of fuss and maximum transparency. He read the market well and helped me form a realistic view on the expected outcome. Michael was most efficient in arranging painters. flooring contractors and home stylists - all of which contributed to the successful outcome. The auction process was handled professionally. Michael is highly recommended.

We had the unfortunate necessity to sell my mother's house in Ormond during Covid lockdown restrictions which required the selection of a real estate agents via the internet and phone from Queensland. After numerous conversations with agents we chose Michael Egan as he presented as a genuine person with the professionalism. experience and clear approach that made the whole process far less stressful. The sales program he mapped out was extremely effective with Michael providing regular updates resulting in the property being sold for a very satisfying result and before Auction!! I have no hesitation in recommending Michael as his professionalism and demeanour have made what was our selling dilemma a breeze.

I cannot speak highly enough of Michaers support and guidance through my sales process. He went above and beyond at every step from working with the tenants to sure a smooth transition of the property from rental to sale. to meeting tight timelines in a challenging market. Excellent communication throughout and all the little things that make a difference. Thanks Michael and team.

Michael is the ultimate professional. I had total trust and assurance in the sales process. He was completely reliable, enabling me to confidently relax until achieving the successful outcome. Thank you, Michael.

Super happy with the professional manner in which Michael handled our sale in a tough market. He worked hard to present the property well and kept us in the loop the whole time. We got the result we wanted, and happy the new owners will now get a chance to enjoy the place we've called home for 10 years or so. Thanks Michael.

I would highly recommend Josh Callaghan from Fletchers.

Josh was an absolute pleasure to work with, completely up to date with his real estate knowledge, he was extremely honest with everything I asked of him.

I recommend him to anyone wishing to sell or buy a property on the peninsula you cannot go past him for his honesty, integrity, and knowledge. This is coming from a happy seller.

Regards Brian.

I appreciate all the hard work you've dedicated to the whole process while selling my house. Wish you all the best!

I wanted to personally send you an email and thank you for your support and professionalism with reference to my relocated family's interest in the above noted property. I thank you for the private after hours inspection and I thank you for your efficient follow ups. You have always been wonderful to work with. It's a beautiful apartment and it will make many people very happy...as will the ongoing management with your team.

Level of satisfaction for Fay is 10/10, great customer service skills very professional.

I'd just like to mention that your team has excellent communication and I was honestly a bit shocked as it's something I rarely see when it comes to renting.

The process of renting a property though you was very smooth and comforting because of it.

Fletchers are a class above and it's no wonder with agents like Liam. Liam's communication was A grade with regular and professional check ins throughout the process. I can't thank Liam enough for his ability to be honest and make the sale of my house as easy as possible. I can highly recommend Liam. Thank you.

As per our phone conversation – I wanted to let you know just how highly I think of Edward. Since we started working together back in late 2021 – he has been a breath of fresh air. He is friendly, helpful, efficient, super knowledgeable – and knows when to pick up the phone for a quick chat versus when an email will suffice. He always follows through with anything he says he will do – no question. Edward is a lateral thinker too. He has come up with approaches to problems that I – quite frankly – never would have come up with myself. I have worked with maybe 50 or 60 property managers over the years – and Edward is definitely up near the top of that list. And on a personal note – I think he is a hell of a nice guy too – and I have loved working with him over the past 18 months or so.

Hi Allison - Thanks very much for the update and for your assistance leading up to and throughout the campaign.

Regards

As a first time landlord, Adrian Lieschke walked me through each step of the process and provided me with exceptional service when it came to renting out my property. With his great knowledge and experience in the real estate market, Adrian was able to answer all my questions and create an engaging marketing campaign for my property listing.

I highly recommend Adrian and the team at Fletchers as they go above and beyond when providing the best possible service in the most efficient manner.

I just wanted to take a moment to say a big thank you. Knowing that the tenants have decided to stay for another year is wonderful and it is your foresight and active engagement with them that has brought this about. Once again, thank you!

Could not be happier with the service i received from James at Fletchers Real Estate Queenscliff. This is the third time using James. Every step of the way during the sale of my house and Apartment and beyond, James was available, communicative, reassuring and genuinely kind. It took all of the stress and worry out of the process for me. He went above and beyond and i can't thank him enough.

A special thanks to yourself Alexandra; you possess such a delightful pleasant and reassuring voice which came across in spades over the many telephone conversations, instilling confidence into my nephew and keeping him in the loop / progress all the way. The slogan....."RESULTS. IT'S A FLETCHERS THING" rings true!

We would like to thank Indy Allan and Craig Maskell for their efforts in the sale of our home. Indy’s knowledge of the market, her courteous and friendly manner, punctuality and genuine concern for us made the process of selling unexpectedly easy. From the initial consultation Indy made an accurate prediction of our selling price; also the campaign itself, advertising costs, terms and conditions offered by Fletchers were presented clearly and agreeably by Craig.

Indy’s local knowledge, enthusiasm and support is such an asset to anyone selling.

Indy was always available and ready to assist with any queries we had providing real time buyer feedback after our opens.

It was a pleasure dealing with Indy when buying our investment property. Her no pressure, genuine and professional approach was much appreciated and made the process so much easier. Thanks Indy.

What a breath of fresh air Indy Allan is! We have bought and sold homes in the area over the last 10 years and have dealt with many different agents. Indy has that rare mix of assertiveness while remaining highly empathetic and genuine. She is a calm, respectful, organised professional and Fletchers is blessed to have her on their team. Thank you Indy, you have truly made our dream family home a reality!!

Indy has been so lovely to deal with. She is very personable and friendly. She was very supportive the whole way through the sale process and had excellent communication.

Sandi has been one of the best Property Managers we have worked with, both as a tenant and also as an owner. It has been a pleasure living at the property!

We were well aware of Jeremy’s experience in the Surrey Hills residential market having used Fletchers before. Jeremy demonstrated his integrity as our Agent and successfully negotiated the Sale in a difficult market.

Jeremy has been great throughout our home-buying process, he has been responsive and quite candid when we raised questions, and it was obvious that he is very knowledgeable. Jeremy also ran the auction, and he did a great job highlighting the desirable features of the property.

Jeremy auctioned our home in Surrey Hills. Jeremy was a fantastic agent and we greatly appreciated what a wonderful auction he carried out and a great result he achieved for us. We could not have asked for a better agent than Jeremy Desmier from Fletchers.

Jeremy provided very clear and helpful advice and gave me great confidence in proceeding with our sale. His support and advice throughout the process was timely and accurate. Everything was managed very professionally, and the outcome was excellent! Thanks to Jeremy and your team!

Jeremy was engaged in the process from the beginning. I did not feel that we needed to meet with other agents as he instilled confidence in me that he was knowledgeable and approachable.

Thanks, Jeremy and Spring for the sale of the unit with 5 stars. Excellent customer service by all at the Canterbury office.

We had a property that presented challengers in this current market. Jeremy worked hard to present and market the property. Jeremy presents well and is relaxed and considerate in his responses. Offering advice as the campaign moves on. I would not hesitate in recommending him.

Jeremy clearly knows the market well. He did a great job on Auction Day despite a lack of quality bidders and managed the negotiations after the Auction with confidence and skill seeking to meet all needs in a short time frame. He was friendly, courteous, and professional.

It has been our pleasure to work with Jeremy to sell our home. He has extensive experience and thorough area expertise, but what he also has, and what is missing in many real estate agents, is genuine sincerity. We highly recommend Jeremy and his team, should you be selling or buying property in Surrey Hills and surrounds.

Jeremy has the patient to negotiate with the buyer to reach our intended $$. During meetings he made it very clear to us the situation of the current market & gave a very good strategy to attract more prospective buyers' interest to come for the auction.

Jeremy knows the area and the market well. Very reliable.

Jeremy was an absolute pleasure to deal with throughout the sales process. We were very impressed with his accommodating manner, diligence in persisting in finding the right buyer in a tough market and knowledge of the market. Absolutely the right agent for us (and he was great on the buying side as well - as we had just bought a property he was selling). Jeremy was extremely responsive to our queries. No hesitation in thoroughly recommending Jeremy and his team.

Jeremy was very positive about what Fletchers, and he can provide. Decided to take Jeremy’s advice as he knows the suburb very well. Jeremy/Fletchers kept me updated on people interested in the unit. I was doubtful about reaching the revised reserve since the RBA raised the interest rate. Shouldn’t have worried. When bidding past the reserve price and concluded the only word I could utter was “WOW” Very very happy I signed up with Jeremy/Fletchers.

Jeremy and Spring always provided honest assessments of our property and the market. The house proved more difficult to sell in the current market, but they persisted and eventually found a buyer who paid a fair price. Polite and friendly they were a pleasure to deal with.

Jeremy was professional and easy to deal with from the outset. We were very happy with the advice we received and the result that he achieved. Would definitely recommend Jeremy and his team to other vendors.

My grateful thanks to Jeremy and the team for the effort and energy that you put into selling my home. I bow to your expertise Jeremy & Jack, in the feel of the market in the week leading up to the auction date and without that knowledge am sure 32 Victoria Crescent would not have been sold.

We were very pleased with Jeremy Desmier's handling of the sale of our property. He was always attentive, courteous, and professional in our interactions and he provided sound advice and assistance in getting the property ready for the market.

Jeremy was very upfront to deal with, providing honest feedback on the property I was selling and great advice on how to maximize the opportunity of selling the unit.

Seamless process from beginning to end. Jeremy and his team were a pleasure to deal with. A great result without any drama. Very happy!

Our family highly recommends Fletchers Real Estate. From our very first appointment, we all felt comfortable and confident that our family home sale with Fletchers. Jeremy Desmier was very professional and listened to our needs during our sale. Thank you to The Fletchers Team from Administration, Management, and Agents. You will not be disappointed.

Jeremy genuinely really loves his job! He is a pleasure to work with; professional, responsive, and ultimately successful in selling our house for a price that we were happy with.

It has been a pleasure getting to know Jeremy, and Allison during the sale of our family home. They are extremely professional and informative. During a forever-changing economic environment, Jeremy has always been honest and truthful. Thank you, Fletchers.

Jeremy was fantastic, friendly, and easy to work with. He worked hard and got us a great result.

Jeremy is very trustworthy and will work hard to get you the best result.

Jeremys entire approach is highly professional, at the same time always with a warm and friendly disposition. He kept my expectations centered and delivered beyond my dreams. His entire team walked me through this exercise with genuine care. Thank you all for being part of this enormous process and doing it so nicely Carolina.

Jeremy was phenomenal. An extremely good communicator explaining in detail the process of the sale. He was very honest and transparent about the market and our expectations but most of all he has a very genuine caring nature. Jeremy was a very impressive auctioneer on the day, his professionalism and experience were a definite factor in the awesome result achieved. Dennis & Helene Lucas

Jeremy was a pleasure to deal with from start to finish. He had a clear strategy that was followed closely and produced excellent results in terms of number of bidders and the end result. His auction technique was first class. His team were professional and on time with everything. Couldn't rate the team highly enough.

At a tricky time in the market, Jeremy helped us negotiate the best time and way to sell our lovely home. We were extremely happy with the professionalism of Fletchers and their staff, and they provided support through the sales campaign and on the big auction day We were very happy with the sales result and would have no hesitation in recommending Jeremy, Fletchers, and his wonderful team to anyone who engages them

Jeremy is confident, without being overbearing, optimistic without being unrealistic, honest, and thoroughly charming. He was very cool and capable in handling an unforeseen situation. He got me a fab result through his tenacity and auctioneering skills. I like Jeremy and would recommend his professional services without hesitation.

The all-round experience at Fletchers was great. The communication was very honest and direct, and they responded promptly to requests and questions. An overview of the current market was supplied as well as suggestions about strategy to get a positive result. They were very motivated to get a result.

Fantastic result following a brilliant campaign. Jeremy’s knowledge, attention to detail, professionalism, and personal touch was exemplary throughout the campaign and on sale day he was supportive and hard-working to achieve the best outcome for us. I would highly recommend him to any vendor!

He has rich market knowledge, good communication, smart. Anyway, he sold my property at a good price, I thank him very much.

I recently worked with this Jeremy, and he is great to work with. He is very knowledgeable about the local market and helped us with the sales of our property. Jeremy is always available to answer my questions and provided excellent customer service. I would highly recommend Jeremy to anyone looking to buy or sell a property.

Jeremy and Allison have been a great team supporting us throughout our auction. I felt well-informed, and they were prompt to follow up on any queries, take action and help us with getting the property ready for sale. Jeremy has a great understanding and commercial knowledge of the property market, especially around the local area, he knew all the potential buyers and hands-on approach gave us added insights. He is experienced and was able to guide us in pricing the property appropriately and getting the property sold during a challenging time in the market. Giving good advice throughout my engagement with him. Allison was lovely to deal with, providing assurance as we progress to auction day and always on hand to answer any questions. Well done and nice touch on the coffee van! I highly recommend Jeremy and his team, thank you for all your care and support along the journey, I felt I was able to trust that you all had everything under control.

I was extremely happy to sell my home with a very experienced and professional agent who understands the market. Jeremy delivered a great campaign and results through a difficult market. This was the second home I've sold with Jeremy and would not hesitate to sell again. On both occasions I found Jeremy to be a great communicator who knows how to negotiate the best deal. He is a genuine person and I highly recommend him to any prospective buyer or seller to guide you honestly and expertly through to sale.

Jeremy was very professional and guided us to get the best result in a fast-changing real estate market.

Nick is a great communicator and easy to deal with.

It was an absolute pleasure working with Nick to sell our home. He was extremely knowledgeable and considered our needs and worked hard to get us the best price.

I definitely would recommend friends to use him in the future.

In 2012 we purchased our current home at 54a Flinders Street through Fletchers Real Estate in Queenscliff and primarily James Gladman. It was a complex transaction involving three properties which James handled professionally and in a friendly manner.

After ten years the time came to sell our house and we employed Fletchers Real Estate in Queenscliff to act on our behalf. We were able to successfully sell the property in the short time of two weeks largely due to the campaign run by Fletchers and the professionalism of James. We were able to sell for a price that we aspired to and now look to continue our lives knowing that the successful sale of the house and the price received will enable us to do so.

We would like to thank James and Sharon Wells for the professional manner in which they have conducted the negotiations and in doing so highly recommend Fletchers Real Estate in Queenscliff and the team there for the helpful manner in which the sale was brought to a successful conclusion.

Adrian and Helen were excellent through the process and kept us updated even if there was no news. Looking forward to our relationship continuing as a new tenant of a premium property.

Liam is an exceptional agent and an even better person. He sold two properties for us this year, one of which was the home of a close family member who passed unexpectedly. During a difficult time, Liam was positive, reassuring and went above and beyond to make the experience as smooth and easy as possible for us. We really felt like he was on our side and couldn’t be happier with the outcome. The best things about working with Liam are that he keeps in touch, makes the complicated simple wherever he can, and always does what he says he is going to do. You couldn’t ask for more than that in anyone you work with. We trust him implicitly and wouldn’t recommend anyone else. Thank you, Liam, for all you have done for us this year and two great results!

One of the hardest working genuine and cheerful people I have meet in a long time. Attention to detail, responses and communication skills are second to none. Well done.

Just let you know that I am very happy with Cassidy’s support for my rental property. She is very professional, efficient and supportive. I am very glad about her service.

Fletchers is a fantastic agency! I would especially recommend Adrian for all your rental property needs. Adrian has a successful marketing campaign to achieve an amazing outcome. He is very efficient, and quick to respond to any queries, even out of business hours. You will not be disappointed!

Fletchers Canterbury have been fantastic with our rental property. They worked with speed and efficiency. All aspects were taken care of and everyone on the team worked diligently. It is pleasure working with Adrian and his team.

Thank you Allison for this and all that you have done to make this process seamless.

Regards

We had a great experience with Jenni and Fletchers in general. Jenni had excellent feedback, was direct and honest in her approach. Rather than aim for a potentially unrealistic price, we were guided by Jenni (and Scott) and our house sold within 5 days at the higher end of the estimated range. Overall, we were pleased with the result and would highly recommend Jenni and Fletchers.

Jenni was excellent to work with, and along with his colleague Scott, secured a good sale for our property. There was a strong sense of delivering on what was promised. We were told for example, that two agents would always be in attendance at the OFIs. This was consistently followed through on during the campaign. We were also provided with good feedback about potential buyers after these sessions. We felt our property was also marketed well, with good flexibility and responsiveness shown around some of our own preferences and perspectives. Jenni's provision of her homemade jam - as well as chocolates - along the way was also much appreciated! All up, we have no hesitation in recommending Jenni & Scott at Fletchers to any prospective vendors in the Dandenong Ranges area.

We were selling our house as the result of a separation, Jenni was empathetic during the whole process and ensured she communicated with both of us on every decision that had to be made. She came to the house to discuss all aspects of the sale process which was convenient because we did not have to attend the office, but also gave it the person touch. I truly felt that Jenni was working in both our best interests during the whole process. The open houses were organised to run over a weekend, back to back, which gave us the best chance of selling quickly and made it easier for us to keep the house in display mode

I was lucky to have had Jenni Nash answer my call when I nervously rang Fletchers to speak to someone about selling my house. I thought selling a property was a long and difficult process but Jenni put me right at ease and explained how the sale would work with no pressure whatsoever to choose her as an agent. She listened to what I had to say and gave me honest feedback. I found Jenni to be very approachable, full of energy and enthusiasm about selling my house and had the unique ability to make me feel like I was her only client. She was successful in obtaining a higher than asking price for my property in a record time. I found out later that Jenni had received an award for the best consultant in the Yarra Ranges and I can 100% vouch that if you choose Jenni, your property WILL sell. On a more personal note, what sealed the deal for me is that Jenni was also able to connect with my very anti-social cat and took his needs into consideration during the whole selling process.

I have bought and sold homes very successfully through Scott and his team for over 20 years. Scott is a consummate professional. He is a market expert, is always on time, communicates clearly and reliably and is a pleasure to deal with. I can’t recommend Scott and his team highly enough.

Scott and Jenni were great, very professional and achieved a fantastic result.

Scott was excellent to work with, and along with his colleague Jenni, secured a good sale for our property. There was a strong sense of delivering on what was promised. We were told for example, that two agents would always be in attendance at the OFI's. This was consistently followed through on during the campaign. We were also provided with good feedback about potential buyers after these sessions. We felt our property was also marketed well, with good flexibility and responsiveness shown around some of our own preferences and perspectives. All up, we have no hesitation in recommending Scott and Jenni at Fletchers to any prospective vendors in the Dandenong Ranges area.

Scott Allison is the ultimate professional real estate agent.Extremely helpful, honest, enthusiastic and informative and very reliable. His assessment of our property was spot on. Due to circumstances beyond our control Scott was able to send the advertising, photos and other paperwork through digitally to us in Queensland. He called us regularly to inform us of our property”s progress and left no stone unturned to obtain the widest market. We were extremely happy with the sale result.

It was a pleasure to deal with Scott. He helped to make the whole sale process easy and stress free. He was easy to talk to and he listened to what was important to us. Scott was extremely knowledgable and professional but at the same time managed to make us feel very comfortable and confident throughout the process.

Scott managed to find our 'perfect buyer' based on 'whoever buys this place is going to love it'. A very unusual place that suited a special buyer, Scott had the patience & faith to fulfill this desire. Thank you Scott for persisting!

I have sold several properties with James and the team at Fletcher’s Real Estate over the past 15 years. We have been very happy with their service, quick response times and ability to achieve a good result. We are also appreciative of the efforts James and his team went to and arranged cleaners for both the inside and outside of different properties to assist with a hassle free settlement. Very happy to recommend Fletchers real estate Queenscliff and we will continue to use their services into the future.

Fiona Chen provided excellent service, she has been very professional and a pleasure to deal with.

Great service. Very professional service, thank you.

Spring is the ultimate professional agent. We gave her a hard task, taking over from another agent who had no results after a 10 week campaign. Spring came in with a very clear strategy, some sound advice to make our home buyer ready, and she worked hard – really hard. VIP Opening, weekday &, weekend openings on both Saturday and Sunday, and kept us informed at every step. After 3 weeks, she came to us with 4 good offers, then negotiated the offers exceeding our expectations. Thank You Spring.

Spring Chen and the Fletchers team were magnificent! Spring is a great communicator and she kept us updated and reassured throughout. The advice provided about preparing the property for sale was very clear, sensible and helpful. We were also provided with excellent assistance in the organization of the presentation of the property. On auction day the attention to detail and organization was perfect, and the auction was very well conducted. Thanks so much Spring and your team!!

After recently purchasing the property, Adrian and Edward were able to prepare the place for tenancy, and put a tenant in there with lightning speed! They provide a fantastic service for managing multiple property of ours. Thank you again.

We are very, very satisfied with the way Justine handles our property/s in Surrey Hills.

Regards,

Fletchers recently took over the management of our investment property, demonstrating a far superior service to previous property managers from other agents. I wouldn’t hesitate in recommending Fletchers.

Have been relying on Adrian and his team at Fletchers for a while and they’ve always been responsive and easy to work with. This rental was no exception. From recommending trades to getting the property ready to rent, to the advertising process, open for inspections, and contracting, everything was managed promptly and professionally. I can definitely recommend them to anyone looking for a reliable agent.

We found Fay & Adrian professional, they provided valuable advice about leasing, tenants selection… step by step. They were efficient in responding to emails or phone call and did so quickly almost instantly. We found the both very patient, answering questions, further elaborating and explaining until we understood. We have found them very responsible and fair, looking after both us as the landlord and the tenants as well.

We are renting in Richards Ave Glen Iris and Steven has helped us through the rental process. We are renovating a house and haven’t rented for a while, but I can confirm that he has been a dream to deal with.

Nothing is an issue. He is quick and so easy to deal with. We have a new toilet and when my husband locked himself out, he was there in 5.

Both Chris and I manage people and if half of them were as committed with such brilliant customer service skills as Steven, we would be super successful!!

Give him the feedback as he has been really great and thank you to Fletchers!

Got very professional assistance and they all know what they are doing. Very focused on the achievements and client satisfaction.

Professional and friendly staff.

Lauren was so helpful, always there when we needed her, very quick to respond to phone messages or emails she made what was a very emotional time bearable, she was able to advise us, answer all our questions. Such a pleasure to deal with would totally recommend Lauren and would ask for her again.

Lauren was great to work with on the sale of our property. Lauren kept us fully informed right through the process, worked hard to ensure all potential buyers were sourced and provided an opportunity to inspect, and got us an outcome that we are happy with.

It was not a difficult decision to choose Lauren to represent us to sell our house. Lauren was impressive from the commencement with her timeliness on keeping the appointments to the provision of up to date information on the current market trends, and in the meantime assisting with practicalities of getting the house on the market. Lauren made it all possible with her conscientiousness and strong work ethic at such a young age. Was an amazing experience.

We recently sold our property through Mason White McDougall, working with Lauren was a pleasure. Though relaxed in manner she was very diligent in all her dealing with us. Hardworking and punctual, Lauren made selling our property effortless. We would not hesitate in recommending Lauren and Mason White McDougall to anybody thinking of entering the realestate market.

From the moment we decided to put our home on the market Lauren was amazing. We have found Lauren to be extremely professional, knowledgeable and a great communicator. Nothing was too much trouble for her and we feel she went above and beyond what we expected from an agent. We would highly recommend Lauren.

Leon and I are very happy and appreciate with your service.

You and Fay truly professional, efficient, friendly and patient, 10 out of 10 service.

Thanks heaps!

Just feedback from our inspection today.

What a beautiful, kind, elegant person John Zolis is!!

A great asset to the company!!!

As prompted in our fully executed rental agreement email, I wanted to take advantage of the opportunity to pass on feedback of our exceptional service from Sandi Mongor, Mpyana Kalumba and the rest of the team at Fletchers Doncaster East.

Every dealing has been fantastic, whether by phone, email or in person at inspections.

A great team and they’ve made the stressful process of inspecting and applying for rentals much more pleasant.

As prompted in our fully executed rental agreement email, I wanted to take advantage of the opportunity to pass on feedback of our exceptional service from Sandi Mongor, Mpyana Kalumba and the rest of the team at Fletchers Doncaster East.

Every dealing has been fantastic, whether by phone, email or in person at inspections.

A great team and they’ve made the stressful process of inspecting and applying for rentals much more pleasant.

I wanted to take the opportunity to let you know that my partner and I could not be happier with the interactions we have had with both your Canterbury and Glen iris offices. Steven from Glen Iris needs a mention also, he has been wonderful in our initial interactions, and we are so excited to have a real estate agent and property manager who really cares about their tenants. Everyone we have interacted with at Fletcher's has been so kind and on top of things and it really means a lot. You have all made a stressful time in our lives so much easier. Thank you.

I wanted to take the opportunity to let you know that my partner and I could not be happier with the interactions we have had with both your Canterbury and Glen iris offices. Special mention to Alexandra from Canterbury, I really feel that she went out of her way to help us and give us a great experience, and she was so contactable and ready to help at any time which we really appreciated. Everyone we have interacted with at Fletcher's has been so kind and on top of things and it really means a lot. You have all made a stressful time in our lives so much easier. Thank you.

To date, Cassidy has been absolutely amazing. I’ve dealt with several property managers but Cassidy is the first that made me feel like she was working with both myself and the landlord to achieve a mutually beneficial outcome. I’m quietly shocked with how responsive she has been. If there were more Cassidy’s around, renting wouldn’t be such a nightmare that it generally is.

Just wanted to say how great full I am to have you on the other end of the line whilst we have been trying to sell 52 Guildford Road. You have been great right from the beginning and it is very much appreciated. I wish you the very best for the future. Cheers.

Fletchers has provided great service and communication for my Leasing & Management services. I was referred to the Senior Business Development Manager (Adrian Lieschke) by my friend. The property was bought off-the-plan, during construction, Fletchers provided me with advance info such as: schedule of fees, leasing standards, typical rent nearby, tenancy entry condition report sample, landlord insurance info, etc. Communications were through emails, Zoom calls, phone. Responsive time on enquiries has been very fast. Contract signing with Fletcher was paperless. A Portfolio/ Property Manager (Morgan Sinni) was assigned after my property settlement and handover. Fletchers swiftly aligned professional photos, VR tour, ads on various real estate platforms. I compared ads for leased properties in the same development, Fletchers' is more appealing and informative. Maintenance orders and potential tenants' rental offers (Review/ approve/ decline) are all paperless. PM, Morgan is professional and proactive in keeping matters/ progress transparent. Frequent email communications and daily phone calls were engaged.

I could not be any more happy or pleased with Helen’s support to me, and timely attention to my requests. This makes for great support of my tenant and my confidence that my property and the leasing of it is as important to you as it is to me. Helen is great.

As per my headline; credit MUST be given where they are due. Adrian Lieschke was the MOST prepared (market information and research) compared to the other two agencies that I have met. He was also very thorough when inspecting the property and went through ALL that were needed to be done prior to listing the property for rent. I also appreciated his ADVICE very much on when to list the property... as his market and timing knowledge made sense and were practical. All in all, Adrian was very professional (always returned my calls), friendly, patience and knowledgeable. Though I have not met Sandi Mongor..., like Adrian, she was very professional, friendly and knowledgeable. She returned all my calls and her research, screening and advice during the listing, screening and decision making process were greatly appreciated. She definitely has our interest at heart... and at the same time making sure the tenants are happy too. THANK YOU, Adrian and Sandi!

Liam’s efforts throughout our sales campaign were 2nd to none, achieving an outstanding result in a relatively short period of time. His sound knowledge of the local market filled us with confidence from the very start of our campaign. He allowed us to tap into his wealth of experience when marketing the property and assisting with presenting the property in its best light, enabling the features of the house to shine through and standout amongst the rest in our advertisement online. Liam managed some complexities of our circumstance of selling a tenanted property seamlessly, co-ordinating all parties respectfully and ensuring everybody was well informed the whole way through. Liam’s diligence with communicating to us as the vendors was exemplary, relaying the occurrences of every open house inspection, regardless of its significance, and following up again during the week not only ensured we were up to date every step of the way but also made us feel re-assured that we were an important priority for Liam, who clearly showed a genuine passion for achieving a successful result for us. I highly recommend using Liam, as well as his team at Fletchers Real Estate after my experiences throughout this campaign and look forward to any future dealings down the track.

I’ve been with Fletchers for the past 8 years and have dealt with many agents during this time, none have come close to the service I receive from Steven. He is absolutely amazing with his communication, very responsive and attentive not only to my needs but also my tenants needs! We are always quick to provide feedback when something doesn’t go our way but rarely take the time to provide positive feedback, so I thought I’d send a quick email to advise how great Steven has been (which I’m sure you are aware) he is a pleasure to deal with. My recommendation is hold onto him!!

I have been looking for a rental for a few weeks now, not just a rental but a home.

I have encountered your agent John Zolis on a number of occasions at various properties and have always found John to be engaging, honest and very helpful with my search. He has answered questions I have emailed to him late into the evening and has waited at properties for me if I was running a few minutes late.

To that end I would like to commend Fletchers and in particular John on your customer centric values and will certainly recommend Fletchers as the go to real estate agents.

Thank you for your time and keep up the excellent work.

Adrian, Edward and the team were highly professional and diligent when renting out our property recently. Nothing was too much trouble. Would def recommend. Thanks for a great experience.

Dealing with the Fletchers team has been a dream. The Team just have all of the answers, every concerns, question or query just goes away because they have seen it all before and can either do it for me or give me advice on how to manage the situation. Very seamless and pain free experience.

Great agent, very responsible and professional.

Satisfactory and prompt attendance to all queries and issues. Dealt with multiple individuals within this branch of Fletchers, none were disappointing in the quality of service offered.

Really professional, helped us through the process of getting our unit onto the market starting from good knowledge to set the rent and guidance with all the requirements - seamless

Just wanted to let you know how amazing it was to have Sandi assisting us with our rental. She has made this very stressful time an absolute breeze for us and went above and beyond for us. We’re glad we had someone like her looking after us over the next year and with our place.

Everything handled on time for our lease and with immaculate attention to detail. Excellent work! Thanks so much!

We cannot recommend Liam highly enough, he brought a sense of calm confidence to our sales process and only continued to impress us with his professionalism, strong knowledge of the Bellarine market and personable easy going nature. We felt informed, supported and assured at all times, it was an incredibly seamless and relaxing sales experience. Thank you Liam!

Liam has now sold 2 properties for us in ocean grove over our time and we find him to be very honest and his greatest strength is his open and regular communication with his clients. We would certainty recommend Liam to anyone looking to sell their property.

Finally, on a personal note I just wanted to thank you for the way you have handled our lease, I have had a lot of property managers over the years and when we first met you said you would be straight up and easy to work with.

Well, true to your word I have nothing but good things to say about you and fletchers, you have been professional and courteous throughout our time at the property and I am really grateful we had you as our Property Manager.

Meeting and working with Spring was an absolute pleasure. Prompt, patient, detailed and responsive. Spring explained the open house/auction process in details and advised me on the best option for the sale of the house. I would recommend Spring and Fletchers to anyone, and both are my agents choice for the future. Thank you Spring and team for all the hard work and outstanding result.

Nick was from the first contact enthusiastic and positive. He was optimistic in a changing market and didn’t let up till the last morning. Extremely professional at all times and achieved a standout result at Auction.

When meeting with agents to decide who was the best fit to sell our property, Rino was confident in his and his teams skills and knowledge in the area and the surrounding suburbs. His communication and honesty through each step of the selling process was great, and we were always kept up to date with how the campaign was looking. We highly recommend Rino and his associates. Thanks again.

Rino's experience and expertise was evident from the beginning. We really appreciated the preparation and follow through and his professionalism.

Rino provided us with attentive communication and thoughtful solutions throughout the sales process. He was very easy to speak to and really went out of his way to deliver AAA service. The entire sale was quite effortless from our end - and this was especially important given we were interstate. Thank you Rino and team for delivering a great sales outcome for us.

We had been talking to Rino for 12 months. At no stage during this time did he pressure us to list. His approach unquestionably professional in all aspects. He gave us the opportunity to speak to other agents, which we did, but we were drawn back to Rino when ready to list. He gave us the opportunity to think, research the market and kept us informed of the market trends. We undoubtedly recommend Rino to anyone thinking of selling, even if its just for a chat. Well done Rino for achieving a great result for us.

Rino has stayed in touch with us from the purchase of my property, so when it came time to sell the decision was easy. Great communicator and very professional, Rino knows the Balwyn Nth market. He kept us up to date throughout the campaign via Email, Text and phone almost daily. We were extremely happy with the Auction result and would use him again in the future. Highly recommend him to anyone thinking of selling their home, Thank you Rino.

Rino knows the market and the processes well. He constantly kept us posted on a regular basis and proactively offered valuable advice. He was always prompt and honest with his responses. I would strongly recommend Rino to represent anyone in this area.

This is the second time I have had the pleasure of working with Rino and as per the prior experience it has been a pleasure. Rino is the consummate professional, always on top of the things, keeping me up to date, available to answer questions and doing so in a calm and measured approach. He builds confidence and you can rest assured that the issues are in hand and under control.

Rino provided excellent service and advice in relation to the property he recently sold for my mother in Kew East. I'd highly recommend him for his efficiency, expertise and knowledge of the area.

Knows his business. Easy to deal with. Very good communication skills.

The ultimate professional. Very responsive and very understanding dealing with an elderly person like my mother. Roni has tremendous listening skills, along with excellent skills knowing when and what to say. The entire experience was first class thanks to Rino. In these days of scepticism, Rino demonstrated clearly that he is a man of his word and gave us all the confidence and trust in him.

Rinos knowledge and advice offered during the whole sale process was exceptional . His attention to detail and management of the sale was second to none . Would highly recommend Rino for any prospective sellers.

Rino is a great person to work with, he has a genuine people orientated style and and knows his market. Highly recommended.

Rino is a true professional. His communication skills backed by his knowledge of the local market were superb.

As we interviewed a few agents weI found Rino to be very honest and trustworthy, and he spoke with such integrity. During the campaign, He always had the best intention for us which can be difficult to find, and keeping us up to date constantly. You couldn’t get any better.

James and the team at Queenscliff were fantastic. As in the past they have not let us down. We have used Fletchers a few times over the past years, including managing the rental of our property. On this occasion, James excelled to achieve a sale price that exceeded our highest expectations.

James was professional, and helpful throughout the process. Communication was great, especially on the day of the sale. He contacted us several times through that day, to keep us fully informed of how the discussions were progressing.

James has an excellent knowledge of the local market. His years of experience and understanding of the area has proven critical in selling our property.

Thanks to all at Fletchers. We wouldn't hesitate in recommending James to anyone buying or selling in Queenscliff. A brilliant job done.

Alex is a pleasure to communicate with and very proactive.

Selling your house can be a very stressful time, we know from experience. Liam was always on hand ready to answer any questions we had throughout the process, always giving us the opportunity to select open times or suggest alternative strategies to help the sale in a market that was getting tough. Always returning phone calls is a big tick in our books and Liam was second to none at this, even responding out of hours if necessary. We’ll certainly be recommending him to others looking to sell.

We've been holidaying on the Bellarine Peninsula for 30 years and as we are nearing retirement, we decided to look around the area for a second home. We came across an open for inspection sign and took the opportunity to inspect the house. We were very impressed with the house and with Sharon Wells, who gave us plenty of time and answered all our questions very professionally.

Upon talking with Sharon, we found out that she grew up locally and had an insight and history in the area which made us feel comfortable buying there. Each time we made an offer, she came back to us immediately about whether it was accepted or not. When our offer was accepted, we followed this with a number of inspections and Sharon was very forthcoming with her honesty and attention to detail.

We also dealt with James Gladman, the principal of Fletchers, who obtained the original listing for the property. We found his services to be very professional and would highly recommend Fletchers to family and friends.

Liam has detailed knowledge of the market and will guide you in the best direction to effect a prompt sale, obtaining the price you are looking for. He is down to earth and will advise if he believes your expectations may be too high. He will detail the reasons for this in a way that is justified and acceptable. He is very personable, communicates regularly and responds to requests promptly. Liam is great at assessing prospective buyers, whether they are genuine or just browsing. I can recommend Liam to anyone.

Liam was recommended to me by a friend who had used him to sell two of her properties. Liam was great from the moment we met. He gave me excellent advice and a realistic expectation on the sale of my property. I sold and got the price I wanted. Thank you Liam you made this easy for me.

We would also like to pass on how extremely happy we have been with you Cassidy, managing our property. You have always responded quickly to any request. You have conducted yourself with professionalism, especially over these past two difficult years. We would not hesitate in having you manage any future properties we may own.

On 26 March our family home (14 Howell Avenue, Surrey Hills) was auctioned by Fletchers Canterbury. We were looked after by Spring Chen who headed up the marketing and logistics elements of the process and Jeremy Desmier who was the auctioneer. We were very happy with the result and enjoyed the relationship we had with them. It was very professional and convivial and we have no hesitation in recommending them.

Spring supported our campaign end to end and demonstrated market nous, attention to detail, positive buyer engagement and importantly regular seller engagement. Highly recommended.

Spring and Jeremy were very helpful and supportive throughout the whole sale process. They were always available and ready to provide any assistance or advice when needed. Very happy to recommend!

Spring made a vital contribution to the sale process and we were very happy with the outcome. We were particularly impressed with her attention to required details on the day of the auction.

Spring was fabulous. She was diligent, looking after every detail, keeping us informed of progress, and always showing a lovely friendly and warm demeanour. I would strongly recommend Spring.

Spring has great communication skills and professionalism.

It was a great pleasure to have Spring as my agent, she has rich knowledge and understands the market. We have no hesitation in recommending you to all of our friends because of your excellent service.

It has been our pleasure to work with Spring Chen to sell our property. She is not only delightful but has a wealth of knowledge, experience and area expertise. Spring communicated clearly and promptly throughout the process, working hard to secure the best outcome for both parties. It is without hesitation that we recommend Spring and her team, should you be selling or buying property in Surrey Hills and its surrounds.

On behalf of myself, Steven and Lucas, we would like to thank Spring and Jeremy and the whole team at Fletchers for selling our home in Doncaster East. Spring and Jeremy achieved an incredible end result for us and kept us informed throughout the whole campaign and provided us with excellent advice leading up to and on auction day. Their knowledge of the market, how to market the property and the way they worked with the buyers on auction day was second to none!

Excellent service, good agency!

What a professional, switched on and fabulous agent Spring is! We were very lucky to have her sell our house and she definitely knows how to achieve great results! Thank you so very much, Spring!

We were very happy with the services provided by Spring. Spring has great real estate knowledge, and communication skills and is always more than happy to go the extra mile to make her customers happy. We highly recommend her to anyone looking to sell or buy a property.

Spring has shown incredible professionalism in her communication, honesty and time in selling our property. It was a pleasure working with her.

Spring kept us informed constantly throughout our campaign and had made the whole process streamline.

She is a trustworthy person, patient and professional. Thanks for helping me buying my house.

Spring is a wonderful and caring agent who took the time to explain to us the particulars around selling our apartment during a difficult COVID year. She also managed to negotiate us a very good price in a time when other apartments had been on the market for months and months. Thank you, Spring, for looking after us.

Excellent real estate agent!

Spring helped me to sell my properties two times. She is very warm and professional.

We would like to thank Spring for her high level of communication between us and the purchaser. Spring's advice regarding the negotiation of the final purchase price lead us to the understanding that we achieved a good market value for our property. We would have no hesitation in recommending her to future clients.

Spring is such a brilliant agent I have ever met. She has demonstrated great knowledge of the local area, and strong communication skills to the buyers. Spring always keeps us updated regarding the open for inspection (OFI), numbers of people attending the OFI and how many buyers show interest. This is the second house Spring sold for me this year, she is very professional and lovely, and I highly recommend her.

Spring recently assisted with the sale of my property at 940 Canterbury Rd, Box Hill South VIC 3128. My wife and I found Spring to be very friendly, extremely competent and an absolute pleasure to deal with. Nothing was an issue for her and she was always smiling. We believe her expertise, presentation and all-around presence helped with the sale of our property. We would recommend Spring to anyone looking to sell their property as she is a true professional in her field. Should you require any further details on our experience with Spring, please do not hesitate to contact us.

Spring is a very professional and responsible Real-estate agent. Her professional suggestion and marketing strategies really helped us. She is responsive and patient and gave us many useful tips and suggestions. We feel that Spring is building a positive and lasting relationship with her clients, we would definitely contact her again if we are looking to buy or sell properties.

Spring has demonstrated seamless work and a high level of communication throughout the campaign. Hardworking and responsible. Thank you, Spring!

Spring is very responsible and reliable. Highly recommended!

I would like to take this opportunity to highlight the professionalism displayed by Spring Chen during the brief campaign to sell our family home. Whilst Spring displayed both determination and perseverance, she also added a touch of understanding and empathy, in not only seeking a ‘Purchaser’ but also an excellent price. I’d like to take this opportunity to thank Spring and wish her continued success in her career.

I am extremely happy and pleased with the very friendly, helpful, and professional service that Spring provided. Especially, I was really impressed with the way how Spring communicated with us as she was transparent, honest, and very responsive. As a result, she was able to help us to buy a property just before the Melbourne lockdown. Thank you very much, Sping.

I recently sold a house with Spring just before Melbourne lockdown, I would like to say thanks to them while this can be a very urgent process, I felt really confident by commissioning with Spring's Group. Spring has provided great feedback, helped explain clearly all details and managed the actual sale negotiation brilliantly. In addition, their group has also give extremely responsive to every one of my questions. If you plan to sell your house, their team will be your first choice.

Spring was an absolute professional throughout the entire process and clearly, an extremely personable, passionate, and valuable asset to the Fletchers team. It was evident from day one that Spring knew the market extremely well and was building a great rapport with all parties concerned throughout the process. She made herself available if ever we had any questions and regularly and voluntarily called to offer us updates on levels of interest in our property. Spring did not leave any stone unturned, and we truly appreciated her excellent communication skills and fabulous sense of humour! A special thanks to the broader Fletchers team who at every point, helped us through this journey!

Spring provided a very professional selling experience, combining excellent local knowledge with an unrivalled understanding of the purchaser's needs and aspirations. It was a winning combination which gave a great outcome for us. Thanks, Spring.

Spring was incredibly professional, and her communication skill level is exceptionally high from the beginning of the campaign to the end. She never failed to answer any of our questions and keeps us informed on the progress of the campaign. She speaks fluent Mandarin to build rapport with a wider client base. She is extremely hard working. She even works after hours to get the best results for us. We are extremely happy to have her as our agent.

Extremely grateful to Spring Chen for achieving such a great outcome for the sale of our recent property. Spring worked tirelessly behind the scene to help us obtain the best outcome, kept us informed of potential buyer interest promptly and was a clear and concise communicator. Eventually ended up with a sale nearly $200k above the original reserve price which we were delighted‌​‌​‌‌​​‍‌‌‌​‍‌‌‌‌‍‌​‌​‍‌‌​‌‍‌‌​‌‍‌​​​‍‌​​‌ about!

There is no doubt that Jeremy would have to be one of the most highly experienced and professional agents/auctioneers in the area. We were fortunate enough to have him oversee the recent sale of our house with a fantastic result. He is calm under pressure - with significant knowledge of the property market and incredible negotiating skills. Jeremy actually cares about getting the best result! Thank you again, Jeremy.

Selling my home, where I have lived for almost 50 years was an extremely emotional process. Jeremy was supportive, respectful and understanding. He worked hard as an agent and charismatic auctioneer to achieve excellent results. Professional and a true gentleman at all times. I would highly recommend Jeremy and the team at Fletchers. A very happy and satisfied vendor.

Jeremy's entire approach is highly professional, at the same time always with a warm and friendly disposition. He kept my expectations centred and delivered beyond my dreams. His entire team walked me through this exercise with genuine care. Thank you all for being part of this enormous process and doing it so nicely!

Jeremy has been by our side through this journey, with ongoing support and transparency to help us make informed decisions from initial consultation to auction day. His market knowledge and strategic thinking resulted in an outcome that exceeded our expectations.

On 26 March our family home (14 Howell Avenue, Surrey Hills) was auctioned by Fletchers Canterbury. We were looked after by Spring Chen who headed up the marketing and logistics elements of the process and Jeremy Desmier who was the auctioneer. We were very happy with the result and enjoyed the relationship we had with them. It was very professional and convivial and we have no hesitation in recommending them.

Jeremy was phenomenal. An extremely good communicator explaining in detail the process of the sale. He was very honest and transparent about the market and our expectations but most of all he has a very genuine caring nature. Jeremy was a very impressive auctioneer on the day, his professionalism and experience were a definite factor in the awesome result achieved.

Couldn’t have found or used a better company staff and director. Jeremy certainly deserves his exceptional reputation.

We were very pleased with Jeremy Desmier's handling of the sale of our property. He was always attentive, courteous and professional in our interactions and he provided sound advice and assistance in getting the property ready for the market.

Jeremy and his team provide a wonderful knowledge of the market and the ability to achieve great results in a timely fashion.

Just recently sold with Jeremy. Got well above expectations. What you see is what you get. I loved that his team communication was all synced up. No matter who I spoke to they knew the happenings each step of the way. They made the process stress-free.

Jeremy was very upfront to deal with, providing honest feedback on the property I was selling and great advice on how to maximize the opportunity of selling the unit.

Jeremy and his team have achieved wonderful results for us and we wouldn't use any other agent,

As you would expect from a professional who has an abundance off knowledge & experience, Jeremy knows his craft.

Jeremy is a hard-working professional with a great market knowledge. He is a very good communicator and can be trusted to negotiate a very good sales result.

Jeremy knows the market and always acts in the best interests of the client. He is a wonderful auctioneer and has a great team supporting him.

Jeremy delivered on every promise and was impressive on Auction day.

When I decided to sell my property, I was always going to choose this other agent who I had work connections with. I was sure that I couldn't be persuaded. Then came Jeremy. I was impressed with the marketing strategy and the approach that he was going to take to sell my property. So I chose him instead! My property was a rental in Mont Albert, and I couldn't go to Melbourne due to COVID-19 restrictions. But Jeremy organised the trades and the work required to get my property up to scratch. He did a wonderful job. I was really happy with how well my property was presented! Jeremy called when he said he would; he called me back when I left a message; he replied to all my queries in a timely manner. He went back and forth with the buyers to get me the best price he could. I would honestly highly recommend him, he was such a great agent, and ultimately, the whole process was completely painless, stress-free and a great outcome!

Jeremy handled the transaction with aplomb. With regard to the preparation of the property for auction, I decided to follow his advice. The result obviously appealed to potential buyers. I relied upon Jeremy’s knowledge of the market. It appeared to me that he had a very good feel for what market conditions were during the campaign and we were able to modify our approach as we went. In the end, things transpired as expected and we received a result at the top of our expectations. It was a pleasure to work with Jeremy and I commend him to others wishing to sell or buy.

Jeremy auctioned our house today and sold well beyond our expectations Jeremy and his team connected with us from the start to finish and he clearly also connected with buyers We had four parties bidding My advice to anyone is if you are looking to sell, call Jeremy. Thank you, Jeremy!

Jeremy’s service, knowledge and professionalism are outstanding. We have been involved with a number of property transactions over the years and Jeremy’s service, helpful can-do attitude and advice exceeded all our previous experiences. We are totally happy to recommend Fletchers and Jeremy in particular.

Very professional and knowledgeable. Highly recommended!

Jeremy provided us with calm, sound advice and ran a thorough campaign that delivered an excellent result. His handling of the auction was particularly good, acting with patience, integrity and respect to vendors, bidders and the successful purchasers.

We've recently had the pleasure of working with Jeremy Desmier of Fletchers. We initially selected Jeremy based on his track record of selling similar properties in the area which we believe is second to none. His knowledge of the market, approach to working with the Covid restrictions and his understanding of the sales process was exceptional on all fronts. What takes Jeremy to the next level is the way he has partnered with our family throughout the process which has been long (due to Covid) and at times stressful. There was never a request that wasn't attended to promptly and expertly and always courteously and politely. I felt well informed, engaged and know Jeremy genuinely understood our position and circumstances. I can recommend Jeremy unconditionally and hope we can work with him again.

Jeremy worked so hard and put an awesome campaign together. We got the price we wanted and I couldn’t recommend him enough. We are so pleased we picked Jeremy. 10 out of 10!

From the outset, we felt we were in good hands with Jeremy. He knows his market and his advice was thoughtful and considered. Lovely to deal with also. Always smiles and makes us feel at ease. We surpassed our reserve! Well done!

Would definitely recommend Jeremy to sell your property. He ran a successful campaign for us albiet the added challenges of lockdowns and restrictions. As an auctioneer he is calm yet confident and assertive and pushed to the last bid. Thank you Jeremy for your professionalism and courtesy and for guiding us through this process.

Thanks Jeremy! TRUST is a word that sums up our experience - You and the team did a spectacular job of managing the experience from start to finish including the one on one and virtual inspections We trusted you to look after and guide us and you did in spades. We would highly recommend both yourself and Fletchers! Great work we couldn’t be happier Hart and Belinda.

Jeremy's down to earth and professional approach made the sale of the property an smooth process. Jeremy was able to effectively adjust as needed with lockdowns to achieve a great result with an online auction. I highly recommend Jeremy and Fletchers.

It was an absolute pleasure working with Jeremy and he was great to deal with from start to finish. His knowledge of the area and experience in the market allowed him to confidently walk us through the process and set clear expectations for what we could expect at each stage. We were delighted with the outcome and couldn’t recommend Jeremy and his team more highly.

Jeremy was a great agent for us. He has sound knowledge of the market he is selling in, backed by a lot of experience and research. He was very good in explaining his read of the situations we were dealing with and was completely up front about his level of confidence in each assessment. His approach was a good fit to our style - he listened to our wishes, and was respectful but clear when his professional judgment suggested different approaches. Great communicator.

I would recommend Jeremy and his team to everyone. He was a true professional and knew the market very well. It couldn't have been a more pleasant experience. We got what we wanted and even better considering the lockdown.

Jeremy’s positive attitude, excellent communication skills, and respectful manner was surpassed only by his sales strategy, understanding of the market and his professionalism. A joy to work with!

Great Communicator; patient regarding our situation & very realistic regarding our sales prospects- very happy with our sale result & would highly recommend his services to others.

From the moment we met Jeremy he assisted us with competent trades people who prepared out unit for sale in a very timely manner. All work performed was first class. Jeremy's wide experience and professionalism gave us great confidence. His knowledge of property values was very accurate. He is a very skilful auctioneer. His preamble at the auction was outstanding. It was a great pleasure working with Jeremy in whom we had complete and well founded confidence. We highly recommend him.

From my first meeting with Jeremy I felt very confident of his guidance. He made each step of the process understandable and always welcomed my questions. He and his team were very supportive and positive. I found Jeremy ‘s knowledge and approach excellent and would recommend him to anyone considering selling their property.

SOLD. We could not have been happier with the results we achieved through listing with Fletchers. Jeremy has a thorough knowledge of the local market and his passion for property and representing us as vendors made what is a traditionally a stressful time, much easier. He operated in a very respectful and mutual manner for all parties. I couldn’t recommend Jeremy and his colleagues at Fletchers more for a hassle free confident sale.

Jeremy was fabulous to deal with and you couldn’t find better to sell your home. 5 Stars!

Thank you for being a wonderful Property Manager. Appreciate your prompt response every time!

Very happy with Justine’s management skills regarding both of our properties with Fletchers.

I am very happy with the level of service from Sandi!

Sandi is a star!!

I just wanted to write a short note to acknowledge what a pleasure Cassidy has been during my time as a tenant at Grandview Grove.

I haven't rented in about ten years and during that time both myself and my mother have had multiple properties that we have rented out through various agencies.

As I mentioned to Cassidy yesterday over the phone. During my time renting through my 20s and then as a landlord of multiple properties over the past ten years I genuinely have not dealt with a property manager as responsive and professional as Cassidy and more so someone who genuinely seems to hold both the needs of the rental provider and renter so fairly which in my experience is always somewhat of a conflict of interest for property managers to balance.

Cassidy is a clear asset to your team and business and genuinely I will be putting her and Fletchers Balwyn name forward for any of my family and friends who ask for property manager options.

I have been meaning to write this email for a while now. I am the owner of a property Cassidy manages for me and Cassidy is, hands down, the best property manager I’ve dealt with.

I really wanted to acknowledge her amazing work which I think is a rarity in the business, at least from my experience. Cassidy is quick to respond to any concerns ( and recently I have had a few!). She returns emails and phone calls in a timely manner. She really listens, and acts accordingly. She sees things through – I never have to follow her up.

As with any job you can just do it, or do it exceptionally well. Cassidy does the latter. So, from my point of view she deserves one huge pat on the back. I’m not sure if you have an internal recognition reward programme, or a relevant industry award, but if you do I would highly recommend her.

Glenda Martin had been very helpful and had been very quick in responding to all my rental queries and maintenance issues.

She had diligently managed properties for us since Sep 2006.

Glenda also has a vast range of knowledge on the latest rules & regulations pertaining to rental properties to make any landlord feel at ease with her managing our properties.

Your fees are very competitive as well.

I have no hesitancy in recommending Glenda to my family & friends.

Just a note to Thank You and the Fletcher’s team for the lovely book we received this morning concerning the sale of 225 Highfield Road, Camberwell. We both appreciated the thought.

We have settled into our new home and we are both very happy.

Again, Thank You for the effort all your team put in for the sale of our previous home.

We were very impressed with the services Fletchers provided, we were kept up to date throughout the whole process, from our first meeting to view our property to the sale price that was achieved at the end.

I received a phone call every open house to up date me on how many people viewed the property, and any potential interested parties. I think the years of experience that James has, and his professional negotiating skills definitely got us the outstanding result we achieved.

Thank you so much it was a pleasure working with such a highly professional team.

You have been a great anchor point for our dealings with Fletchers and the purchasers, much appreciated.

We might see you again when looking for our next house.

Best Regards

I have pleasure in providing a summary of the service provided by Fletchers Real Estate. Their representative Liam Rock has earned my highest praise in all aspects of my property. Liam has shown the highest level of service in all aspects of the sale process and I unequivocally recommend him to any future vendor. I again thank Fletchers in achieving the sale and the professional way Liam achieved the outcome.

Liam sold our property in a short time frame for an excellent price. His communication was excellent the whole way through and kept us informed of everything that was happening. We highly recommend Liam for anyone looking to sell.

Liam was professional at all times, knowledgeable about the local area and always had time to answer any questions I had. Would highly recommend.

Liam's professionalism and enthusiasm filled us with confidence from the first day he viewed our property. Liam was very transparent, honest and his local knowledge gave a competitive edge resulting in a record sale price. A very efficient, effective process and a fantastic outcome for all parties.

Liam is an exceptional agent who looked after us when we bought the house and then again when we sold. He’s extremely down to earth, very approachable and has a very strong understanding of the local market. The best thing about Liam is that he’s not pushy, he’s really honest and he’s very committed to providing an outstanding service and result.

I recently leased out my investment property with Fletchers and have been extremely impressed with the service provided by both Adrian & Jade. From start to finish the entire process was seamless and they were able lease my property within a week!! The service provided was second to none and I am certain I have selected the best team to manage my investment property. I highly recommend Adrian, Jade and the entire team at Fletchers.

Adrian and his team is very helpful to explain through process of leasing out our first property. Their team is very efficient providing all information you could possibly need within very short period of time to make decision on applicants. Highly recommend.

Adrian has been extremely helpful and attentive through the process of understanding and signing agreements and following up all our queries. We would certainly recommend him and the team at Fletchers in the future.

As first time (anxious) sellers, we were very happy with Liam's approach in the sale of our house. He was an honest and open communicator throughout and kept us informed every step of the way. His expert knowledge of the area and current market resulted in a great sale price that we were absolutely wrapped with. We would strongly recommend Liam to anybody out there looking to buy or sell in the area and would have no hesitation in working with Liam again in the future.

Liam has sold our last two homes. He provides a personal and professional service. Liam works hard to achieve the goal set for the sale of your property and has overachieved this with our most recent sale. Liam knows his market well and builds great rapport with potential buyers to qualify them and ensure they are a right fit for your property. He does the over and above things also to help with prompt settlement and discussions between sellers and buyers when required. We highly recommend him as one of the top agents to use in Geelong and the Bellarine.

Adrian and Sandi are a pleasure to work with. Prompt, patient, detailed and responsive. The agency overall are professional and have good systems in place for a smooth leasing experience.

Had an old house leased by Fletchers. It was not an easy job, but Adrian and Zoe were extremely patient, responsible and professional in explaining the requirements and going through the checklist. I'll definitely recommend them to any landlord wanting to rent out their properties.

Thank you to the Fletchers team for your assistance getting my property rented out after my last tenant moved out and I changed my agent to Fletchers. I have appreciated your professionalism, helpfulness and promptness through the entire process. Fletchers also has some great tools, such as the weekly reports.

My property was unsuccessfully listed for rent with two local agents before I moved it to Fletchers. The difference in communication, professionalism and outcome was miles apart. Andrew, Adrian and the Property Management team at Fletchers far exceeded my expectations in every regard, and let the property within a few weeks. I could not recommend them more highly enough and only wish I had have listed with them first.

You’re a star! Thank you, Zoe.

The team was professional, efficient and gave me good advice.

Thank you for your service. You have been very efficient.

I was referred to the Manningham through my close friend Michael Rosano who is a real estate agent at Fletchers. Michael referred me to Adrian Lieschke who was exceptional and extremely diligent and professional. He set realistic expectations and time frames. Sandi Mongor was also introduced shortly after whereby Sandi was able to be extremely communicative and very thorough with vetting applications for the property. All in all my property was leased within 2 weeks and I am really happy with the outcome. Highly recommend the Fletchers Manningham office.

Adrian and Jade have been extremely professional, patient and a pleasure to work with. This is the first property that I have rented out, and Fletchers have been great throughout the whole process (especially during Covid and numerous lockdowns and tight restrictions). I have great confidence in the team and trust them to deliver an outstanding customer experience for both renters and rental providers.

Adrian is attention to details and patient. He ensures there is constant update provided to me. Justine is very quick in responding email enquiries.

Fletchers Canterbury is an above average agent and provides very professional service. It is my first time with Fletchers Canterbury and Adrian Lieschke is the manager i met. He is a very nice guy and I was quite hard to contact at the beginning due to being too busy to answer the phone. But Adrian is so patient and very understandable. With the more and more communications, I also found he is quite helpful and efficient. He did help a lot and saved me time to rent our my property. It is my good luck to have Fletchers Canterbury to manage my Burwood property.

We would like to thank Adrian and his team, in helping us lease our property. We appreciate your efforts, expertise and professionalism. You made the process simple and quick. You exceeded our expectations, thank you so much.

Well where do we start?! Everything we read of Liam’s testimonials has been our experience also. We came upon Liam in our search for a new home and just had a very positive feeling so invited him to appraise our current home. From there we knew we should sign up with him. The pandemic with all its lockdowns and restrictions arising just after we’d gone on the market, made for challenging times without Melbourne buyers. Liam was always calm even when we felt a bit confronted by it all. And during this time Liam and his partner added a ‘little Rock’ to their family! Congratulations! Wayne Wrigley very competently assisted when Liam had to be partner and dad first for a few days. Even then Liam kept in contact whilst we were saying to have some time out. The result was our house was unexpectedly sold for an excellent price whilst meeting all our desired conditions. We could hardly believe it as we were preparing ourselves for a long run until Melbourne opened up! We are very happy and comfortable to recommend Liam to anyone wishing to sell their home with as much ease as possible, no matter the circumstances whilst achieving a very satisfying result. Many thanks Liam.

Adrian was very helpful and responsive throughout the process of listing my property for lease. Additionally his advice and information about comparable properties on the market was useful when making decisions. Would highly recommend using Fletchers

Thanks, Adrian & Jade for finding the tenant promptly. Great professional service. Nothing too hard.

Tim and the team from Fletchers were incredibly supportive and helpful to us allowing us to purchase a new property and then seamlessly sell our current property at a price that made the transition financially viable for us. Fletchers market knowledge and relationships with buyers and sellers was exceptional. Tim put us in touch with a brilliant finance broker as well as introduced us to the finance vehicle of deposit bonds which allowed us to place a deposit on the new property before selling our current property. Tim was also able to facilitate discussions with the vendor to allow us to extend our settlement date as our property sale was caught up in the Melbourne lockdown 6. Our experience with Fletchers has been amazing and we are very grateful for their support and diligence.

Liam was a pleasure to deal with, his communication and advice was first class. His honest and open communication style would I'm sure earn him the respect and trust of both sellers and buyers. He achieved a great result for us in a timely manner and I would highly recommend him.

We had no hesitation at all that Liam Rock was the one we wanted to sell my parent’s house. Liam has a wealth of knowledge when it comes to buying and selling houses in the Ocean Grove area and his expertise shines through in all aspects. His low-key professionalism, openness and communication throughout the process was outstanding and we were always kept in the loop in regards to potential buyers and what to expect. The people who bought my parents’ house obviously thought so too, because they subsequently selected Liam to sell their house for them. Liam, Wayne and the Fletchers (Ocean Grove) team were impressive from start to finish and we would not hesitate to recommend them to anyone looking at selling.

Selling our home through Liam Rock at Fletchers, has been a thoroughly positive experience. Liam’s knowledge of the market and ability to negotiate and close a deal, showed confidence and proved his many years of experience in the field. His communication skills are excellent, we always knew what was happening and felt completely supported during this time. This ensured our experience was as stress free as possible. I would highly recommend Liam to represent the management of any sale with great competence and success. Very happy customers.

Liam impressed us from our first meeting. He helped us feel confident presenting our house for sale. Liam was easy to talk with and he guided us throughout the journey. He is a kind man and his professional approach was really welcomed. His knowledge of real estate is impressive and reassuring. I highly recommend him. Thank you for all your help along the way Liam.

Thanks Karen. You have resolved all the issues and you were very helpful. Very happy with your service during this difficult time.

Adrian & Helen are both professional and provide high quality service.

I have been extremely happy with the service I have received so far. Whilst Melbourne has been in lockdown leasing out properties is difficult, however I have found Adrian and Morgan to be thorough and persistent with finding me a quality tenant for my property.

Our experience with Fletchers started with searching for an investment property. One of their properties was on our shortlist, even though we ended up purchasing another property, we were so very impressed with the service & systems they had in place. As such we approached their leasing team, & the process from start to finish was a truly amazing experience. Business Development Manager Adrian Lieschke whom assisted us was truly an amazing person, professional & responsive, guiding & assisting us through the entire process. He is a very knowledgeable agent with an extensive knowledge of the recently introduced rental laws. The Fletchers team were also robust in their business approach, being able to perform despite alterations in market conditions & Covid restrictions, always giving us constructive suggestions, accurate predictions & forecasts of outcomes for us. Adrian himself is a super-efficient agent, he is a very structured person & agent; one that actioned tasks immediately after our many conversations & always provided me the right & sound advice. To other rental property owners, this is the type of agent you want looking after your investment property, an agent that follows through & delivers; therefore representing great value for money. Adrian was also a very supportive person to us, our investment property turned out to have some minor repair issues, he & his team helped provide us many contactors’ details, arranged quotes & then the works to have these issues all fixed within a month. The Fletchers team also arranged the relevant electrical, gas & smoke alarm compliance checks for us that have been recently introduced by the Victorian Government. Adrian was here for us & guided us along the way. Our property was timely leased in around 30 days on the market & within a reasonable price that we were happy with, & we are very satisfied with the outcome. Thank you, Adrian & Fletchers!

It was a great pleasure working with Fletchers Canterbury as the staff were very friendly, open and professional. They briefed us well upfront and kept us informed of every step. The most impressive part was that we had many interested parties coming for inspection during the first week, and we had several quality applicants! In the end, we found a quality tenant during the second week!

Daiman has been our go to agent for over 18 years. We have bought and sold property through Daiman and he has always been honest, realistic and a wealth of knowledge. Agents like Daiman are rare and I have no hesitation in recommending him.

Rino Presutto's absolute professionalism and in-depth knowledge of the local market is outstanding. Rino kept us informed about every aspect during the sale campaign, from the sudden Covid changes re scheduled inspections and auction dates, feedback from potential purchasers and daily updates about all enquiries received. Rino's sensitivity in patiently navigating us through the emotional process of parting with our mother's much loved home of 50+ years through to the sale of the property was exemplary. The integrity Rino displayed during the process gave us great confidence that he would be fair in his dealings with us and any prospective purchaser.

Rino was outstanding through our process, we had an initial offer and the purchaser went missing. We were deflated, Rino worked incredibly hard to find another buyer and sell the property before auction at even higher price than we initially had been offered. We are grateful for Rino’s hard work and effort.

Being novices to the sale process Reno kept us totally informed of what we would experience. His exceptional market knowledge gave us a realistic estimate for the property. Prior to, during and after the sale he regularly communicated every step of the process to us all in a very professional manner.

It had been 27 years since selling our last property and many things had changed signing on an iPad was one!! Rino was patient with us, coming to our home each time to talk us through the process. Nothing was too much trouble. Please consider Rino for your next sale you will not regret it!

Rino sold us a block a few years ago and I was impressed with his service then already and so I decided to consider him to be our agent when the time came to sell our house. From the start, I felt very comfortable working with Rino. He responded promptly to any queries and kept me well informed throughout the whole campaign. His pre-sale service was particularly impressive. We wanted to put the house on the market quite quickly, but the house needed a few fixes which involved multiple trades and I felt quite daunted by having to organise different trades, sorting out quotes and getting the work done all in 3 weeks, especially at a time when all tradies were very busy. On top of that, I didn't really know what tasks were worth doing and which were not. Here Rino and his contacts were fantastic. He organised it all, advised on what needed to be done, booked in the tradies and got it all done in the 3 weeks. He also organised a stylist and a removalist. Everything worked seamlessly. The sale campaign was tricky, as we got caught in the 2 week lockdown. Rino adjusted the sale campaign to add more inspections before and after the lockdown and then identified potential buyers and got us a pre-auction offer, which we were happy to accept.

Rino and Fletchers Real Estate was recommended to us by a neighbour. We could not be happier with Rino. He made the entire process clear and easy for us. His recommendations on how to best present the home was spot on, and he kindly coordinated everything seamlessly, keeping us in the loop every step of the way. His efforts, along with those of all at Fletchers achieved an excellent sale price.

Rino ran a flawless auction campaign on our behalf. At every stage Rino demonstrated his competency, integrity and ability to communicate with ease. We felt completely comfortable in his hands and the final result achieved surpassed our expectations. We would highly recommend Rino.

Rino has been a pleasure to deal with throughout our campaign, achieving outstanding results. From the outset, he has displayed integrity and competence - his professional yet down-to-earth attitude made the whole experience less daunting. Great agent, supported by an equally great team. Highly recommended.

Selling a Home can be a hectic experience. The professionalism of Rino and the team at Fletchers made this a smooth flawless process. Thank you Rino.

A very knowledgeable and easy to partner with Balwyn North expert. Throughout Covid 19 and over the past four years, Rino has taken the time to partner honestly and openly. Rino stands out and does his utmost to deliver results whatever the market circumstances. Thank you.

I met with several real estate agents prior to selling my home and everyone seemed nice enough, all promising the best service, the best results and then they pull out the big guns: "the best in this area" and my favourite eye roller "the most extensive data base". Finally, I was told from someone who I know to be nothing short of ruthless in terms of expectation and judging character, to contact Rino Presutto. The first gut feeling I had when I met Rino was that this guy is genuine - the real deal - in an industry notoriously overrun by big egos. Of course, he had all the knowledge and expertise you would expect from an agent, but it's all the other things, the icing on the cake things that make him the one you want selling your property (and yes, no matter what suburb your property is in)! There's something going seriously right at Fletchers North Balwyn because even the team that Rino surrounds himself with were excellent - a special shout out to the spectacular Gabrielle McVie! The number one reason why Rino in particular stands out a mile from the crowd is because he doesn't just want great results for his own reputation, he sincerely wants a great result for his client! Not only could I not fault him, but the more the campaign progressed the more I knew I couldn't have picked a better agent with a better team. In terms of providing flawless service and a great result, he is infinitely harder on himself than you as his client could ever be, and this is exactly what you want in a real estate agent!

From our initial meeting, Rino understood what selling our family home, of 50 years, meant to my brother and I. It was his empathy for the situation that put my brother and I at ease, and ready to ask the questions. Rino answered all our questions, not matter how naive some may have been, with such clarity; by explaining all the policies they are bound by, costs and fees, and how the process will unfold. When I would SMS him, to ask the random question of the moment, he would respond in the most timely manner for the chat, or a call, or even via an email. At all the open house times, his punctuality and professional decorum was laudable. Knowing he was there, I knew our home was safe and secure. Rino’s familiarity of the area, his comprehension of the market, the ease of communication between us was seamless, yet never forgetting the journey that we were on. On the eve of the auction, he met with us both, and in the candid conversation that unfolded, we felt at ease with him being there, and for the auction, even though my brother and were on roller coaster of personal emotions. The result of the auction, speaks for itself. The high level of service, that everyone at Fletchers provides, is of a standard that they should be proud of.

Rino was there from the word go, from open house inspections to following through with contacting potential buyers! His great knowledge of the area, wonderful communication skills was second to none. Truly a hardworking, honest agent got us the result we wanted. So happy we entrusted him with selling our family home.

I felt that right from the start Rino and I were on the same team. Rino was supportive and provided good advice and guidance throughout the entire process. I would recommend Rino to anyone selling or buying a home.

We had a happy experience selling our house with Daiman's help. He has a warm, open manner and an excellent professional and personal network. He was able to call on all the right people to help us show off our house to best advantage, and to organise the marketing campaign quickly and efficiently. After only three open houses, a snap lockdown was called and, when a good offer was made, Daiman worked hard to make sure we were able to sell ahead of the proposed auction date at a very satisfying price. He and his team are easy to work with - friendly, responsive, and transparent. We recommend Daiman highly

Daiman helping us from the last 15 years from our first home (2006) to purchase of dream house in 2016 and now selling our old house. He did everything to give us comfort and best outcome.

Just sold our property through Daiman recently. Very happy with the result. Sometimes things happened beyond anyone's control. That is when experienced agent comes in. Daiman gives you lot of ideas and also listens what clients want. Great negotiation skills. I would recommend Daiman to anyone want sell their property in the area.

Daiman’s communication was impeccable. Kept in touch with us after every open for inspection and more especially having Covid towards the end. Found Daiman to honest and trustworthy and would certainly recommend him again.

Daiman you were very thorough and professional. You did a lot more for us than we ever expected from you. I really appreciate how you were on top of things and how you kept us informed every step of the way especially during and after the COVID lockdown. Thank you so much for all of your help! We are so grateful for all of the hard work you’ve done to help us sell our home. We couldn’t be happier with the way everything worked out.

Daiman continued to keep us informed throughout the selling process. Provided us with confidence through his excellent market knowledge and his transparent and honest approach. Pleasure to work with.

I met Daiman in 2014 when I purchased a house in North Balwyn. He stood out to me as he spoke at my level without any airs or graces. He subsequently sold the house in 2021. Committed, knowledgeable, and efficient, Daiman is successful, knows his job, and will produce whether seeking to buy or sell. Recommended.

Daiman’s authentic approach, knowledge and experience made the sale of a family home such a positive experience. He was a great sounding board, providing straight-forward advice and guidance about how best to prepare the property, and position it for a strong result. Communication and support throughout were first class and made for a real partnership. His responsiveness and updates kept us fully informed throughout and confident in the process. Very happy with the result. Highly recommended.

Daiman was very helpful right from the start and helped us achieve our desired result in a very short time. His approach was professional and courteous where nothing was too much trouble. We would have no hesitation in recommending Daiman to future clients.

It was a delight to have Daiman sell my home. He is responsive and communicates openly. It was important to me not to be given an inflated valuation, only to have that scaled back during the sales campaign. Daiman was very clear about the valuation range and importantly delivered at the upper end of it. I have no hesitation in recommending him.

Daiman led us all the way from first meeting to the sale and beyond. Extremely professional and did his homework. He stayed in contact during the whole process and made himself available to answer all our questions. A genuinely lovely man who went above and beyond and ensured a successful result.

I wanted to send you a quick note to highlight the experience I have had with Susy. My interactions with her have been really easy, she is always responsive and follows through to completion. Lots of loose ends to get the property leased as well as getting the new tenants settled. I’ve been super happy dealing with her. I know she has others supporting her but she is a safe pair of hands and a keeper!

I’d just like to thank Sharon and James so very much.

I would personally like to express my gratitude to you both. Your service and help was amazing. The help with the cleaning and the styling was so professional and you were both there for both Karen and myself when needed. You both made the process so easy and words cannot express how extremely thankful we are.

Thanks once again….it has been a pleasure.

Thank you to Adrian Lieschke, Morgan Sinni and Daniel Lippis at Fletchers Real Estate Blackburn for managing my investment property.

I relocated from Melbourne to Brisbane so it was important that I find an agency that I can trust to be professional as I have been let down before.

Within a matter of weeks the team found a number of high quality candidates which is due to the strong brand, database and professionalism that Fletchers brings. The current tenants have been the best by far and the first to renew their lease long term.

I have been working with Fletchers for 3 years now. My property required a number of maintenance services which was carried out by their network of contractors, hassle free and at prices lower than I could get myself. I was communicated with the whole way through the process from beginning to end and sent photos of the completed works. In addition to this the agent inspected to ensure that the work was done properly.

I would highly recommend Fletchers. I could not be happier, and my mind is always kept at ease. Fletchers are a cut above the rest and I feel that they genuinely care about the vendor, tenants and property.

Adrian is an exceptional property manager, and I have had the pleasure dealing with him when he took care of my property. He is extremely punctual, attentive and follows up everything I asked. His attention to detail is extremely high and I feel that my property is in safe hands. If you’re looking for anyone to take care of all your property management needs I would strongly urge you to reach out to Adrian.

Adrian is responsive, professional and considerate in his dealings with his clients. He made the process of leasing out my home seamless and I highly recommend him and his company for your property needs.

During the period of Fletchers’ management of the property, I have been enjoying the kind support and assistance of Helen Jones, who has made the process as smooth as possible.

This is to thank you and your team for everything and kindly please pass my appreciation to Helen, as well as Jason Lee.

We can't rate Liam highly enough, his professionalism, dedication and respectful approach shouldn't go unrecognised. The whole sales process was very smooth, easy and stressless and we were contacted and informed at every step of the way. We've sold a number of properties in the past, but this was by far the best experience we have had.

This email is to inform you that that Senior Portfolio Manager, Helen Jones, who is managing the property, has been of great assistance throughout the process of securing the property. Helen has answered emails and phone calls promptly, often offering helpful advice, and providing accurate information about the property. I look forward to continued engagement with Fletchers throughout my tenancy.

Liam was fantastic in the whole process of selling our home. He was open and honest from the start, very engaging and consistent with all his communications. Regardless of what information Liam had, he always called at the same times each week which kept us comfortable on where progress was at; a very predictable process which is exactly what you need in what can be a stressful journey. Highly recommend Liam and the rest of the Fletchers team in Ocean Grove, very professional!

When we met Liam he allayed our concerns around selling our house. He answered our questions, and we found him reassuring, honest and ethical. With his support we were able to sell our home within the expected time frame. Anyone we spoke to of Liam, always responded in a very positive way about him. We can wholeheartedly recommend Liam Rock to anyone selling their home.

Thanks Adrian & Jade to help me to get the tenant with their professional service.

I am very happy with Karen's service and she always responds to me and my tenant very quickly and effectively.

We're delighted to have sold on Saturday and we wanted to say a big thank you to you personally. Your prompt response to all queries was very much appreciated. I hope Tim looks after you!

If you are looking for a professional Property Manager, I highly recommend Adrian. As a first-time landlord, Adrian walked me through the various steps and compliance requirements and promptly found a suitable tenant. Courteous and responsive. 10/10

We have had the pleasure of selling two properties with Liam. Both sold for prices above our expectations and in short timeframes. He is very honest and has a relaxed and calm manner, we would not hesitate to recommend Liam.

We recently bought a house in Ocean Grove through Liam & the process could not have been easier. Liam was extremely professional, affable and a delight to deal with. At every stage, he kept us informed and we highly recommend his services. Thanks again Liam! Best Wishes.

Delivered more than our expectations, We were willing to go lower but they pushed the buyers for more turned down many offers, Highly recommend because of they local knowledge & professional service we received

Hunny was very accomodating and gave a lot of insight into the property that was purchased.

Great Service and went to great lengths in provided all information that was requested.

I was absolutely delighted at the sale of my property through Hunny Sharma at Stockdale and Leggo Cranbourne. The inspection process was under difficult circumstances (Covid 19), but Hunny managed the inspections effortlessly and with professionalism. He continued to communicate through every stage of the process. The price exceeded my expectations and the property sold within the week. Hunny's positivity and happy nature made the sale a very relaxing process.

Hunny was very helpful. Attentive to detail and took out a lot of his time to make the process easier. Would recommend.

Very pleased with the leasing result of my property, especially during lockdown and the property been leased out in a short period of time, will definitely recommend friends for Fletcher's service!

I was dealing with property manager Adrian and Cassidy from Fletchers Canterbury and I am very pleased to introduce them to all people. they are very professional and responsive. I have had my rent property listed in very short time and received good applications and they have reviewed and processed very efficiently. Highly appreciated.

Adrian is a very professional and efficient manager. He helped me rent out my property in a very short time and provide me also value adding services such as safety advice, tradesman arrangement, marketing etc. the whole process was much faster than I expected. Thanks Adrian and I would like to recommend Adrian to all people if you need to have your property rented.

Adrian is an wonderful professional. In every sense of the word. Courteous, kind, prompt, knowledgeable, commited, well organised, and understands fantastic service. Will work with Adrian again whenever I have the opportunity.

Hello I hope that this email find you all well.

I am contacting you to give some positive feedback about one of your property managers, Adrain Lieschke. In the past my husband and I have used property managers' services from other estate agents and we have not had a good experience with their selection of tenants, nor their management of the properties.

We have used Adrian’s services to find suitable tenants for 2 family sized homes in (Kew and Nth Balwyn) since 2017. Adrian stood out from the other agents because he took the time to go through our properties with a genuine eye of care and accurate feedback about what would be helpful to increase the properties' leaseability. He was respectful and allowed enough time for questions and answers, he willingly handed over the names of tradesmen to do the work that was needed, and he followed up without putting pressure on us to sign the letting of the property over to him. Adrian came across as genuine, honest and that he had a real interest in our concerns about renting the property. It is clear that Adrain has a lot of knowledge about leasing properties and he provides realistic and supportive advice.

Previous Real Estate property managers have not chosen quality tenants and they have not kept us updated with any issues re property damage. As a result the properties deteriorated. I have self managed our properties for a number of years to avoid this happening again. I am only now prepared to let Adrian’s team manage the property because he has been consistent and reliable. Nothing is too much trouble for him and I have no hesitation in recommending him and his services to family, friends and associates.

We chose Tim for his auctioneering skills and our expectations were met. Tim also has a team who are vital to the whole process. Thank you Tim, Spring Chen, Monique, and a five star for Allison, who responds to every email and phone call promptly, and happily ensures that everything runs smoothly.

Adrian has been a pleasure person to work with. He is attentive to our request and had been proving good advices about renting a property. Our property was successfully rent out in about a month despite the over supplies market situation in the neighbourhood. I’d strongly recommend Adrian and his team when you are looking to rent your property during this challenging time.

Adrian is very professional and knowledgeable. He is passionate about what he is doing. I'm sure my property is in good hands.

We could not have engaged a greater service or more professional team, led by Tim. From first engagement through to phenomenally successful sale, Tim continuously and consistently demonstrated his understanding of the market and appreciation of our expectations. Tim was always available to answer our questions, reached out with regular updates and sought to include his team members in all discussions held leading up to and during the sale. He ensured we were always all on the same page. Inspections were always smooth sailing and were quickly followed with feedback. We really appreciated Tim and his teams’ positive dispositions and upbeat approach to the entire process. The auction itself was truly an exciting and memorable experience! A special thanks to the broader Fletcher’s team who at every point, helped us through this journey namely Spring, Monique, Kerry, Brock, Allison and Miranda!

Please accept this note as thanks for your help in the purchase of our new home in Ocean Grove. It’s a fact that your primary responsibility was to the vendor - your client - and of course to the company you represent, however, we never doubted that you also had our interests at heart. We appreciated that you went to the trouble of ensuring that we were always fully informed of what was happening and of providing advice on a number of our tiresome queries. I would like you to accept our sincere thanks for all the help you provided during this process. Dealing with you was a pleasure and we always felt that you were genuinely concerned to make the purchase as easy and stress-free as possible. We would certainly be happy to recommend you to any of our friends

The process from the initial meeting, to signing on, listing the rental, accepting applications and signing up a lessee was smooth, fast and professional. Highly recommended.

Adrian and his team manage a couple of property's for my partner and I. I would highly recommend them for anyone looking to lease out a property. Friendly and professional.

Couldn't lease our property with Phillip Webb after 4 months. Leased after the second inspection with Fletcher's. Took control, said what needed to be done and got it sorted.

Fletchers has assisted in letting my property twice now and on both occasions I've been impressed by their professionalism and responsiveness. I appreciate the additional market advice they've provided and will be using their services again.

I wanted to reach out quickly just to mention that I have never had such a positive experience with an agent assisting me as a renter in more than a decade since I moved out of home. Whenever I put through a maintenance request I feel like Peita responds within minutes with a clear answer and plan with whatever the request is. It's astonishing. Her communication and problem resolution is testament to her position. Just wanted to get in touch quickly to say that she's a ripper to deal with.

Look no further.. They are the best real estate agent and property management team that you can ever ask for! Thank you Kristy Sanbrook & team for the effort! 20 Stars for you and the team!! Not forgetting Rob & Jeanne Sheahan!! Our family loves you and the team and the work that you’ve done for us!!!

Liam was super professional in his approach to securing an off-market sale of our home. The feedback and honest discussions kept us informed at all times. With the support of his colleague Wayne, they were able to find 2 prospective buyers, which guaranteed a very positive and quick result for us. Liam has sold a number of homes for us now and we have always been impressed by his attention to detail and openness throughout the sale process.

Just wanted to say thank you again for your support in our rental application – was approved today by the landlord.

I also wanted to commend Jason who has been very helpful and extremely professional in all our discussions.

I went from placing Fletchers last on my list of possible agents to first. At no point did Tim Heavyside waste my time. His presentation in support of his case that we choose Fletchers to represent us was far and above any others. His entire team was unbelievably coordinated and displayed absolute professionalism in the way they assisted the process. It is amazing how a truly successful group of people came out of nowhere to provide the best result I could only have dreamed of. Tim Heavyside and his team have to be one of the best I have ever met in 50 years of business.

This house sale was our second with Liam. We wanted an agent that was approachable, friendly, knew the area well and most of all trustworthy and transparent. Liam exceeded our expectations on every level. He was always quick to respond to questions, did his best to fit in with our busy family and always included us on all aspects of the sale process. Now we are looking for a new home we realise just how good Liam is at his job, it's a relief to deal with an agent that is honest and trusted. Thanks so much Liam we look forward to working with you again one day.

Adrian assisted me with renting out a property and Fletchers are now managing it for me. Adrian and his team are professional, he knows what he's was doing and is a clear communicator, very easy to deal with.

Fletchers Canterbury were extremely professional in their dealings with me. Right from the start they made themselves available to fit in with my working schedule to ensure my rental property was on the market as quickly as possible.

Everyone I dealt with from the Business Development Manager, their Property Manager through to the photographers they use were easy to deal with, but more importantly they were always on time and kept me informed at every step of the way.

I would highly recommend them to anyone wanting their property (investment) managed professionally with people you can trust.

Adrian follow up effectively on tenant lease back arrangement for our newly purchased property. He is diligent, responsible and helpful.

Adrian helped us to manage a tenant rent back arrangement for our newly purchased property very effectively. He is professional, diligent and responsible. We are happy to have his professional service. Would recommend him to our friends.

Liam was a fabulous person to work with. His professionalism, dedication and knowledge of the industry was exemplary. Liam has great communication skills, always listening providing feedback and guiding us through a very new experience. Liam was always accountable and timely in his responses. We thank Liam for his leadership across our house sale and we would gladly recommend him to others.

I am a repeat client of Fletcher’s and recently used Adrian and his team to rent out my house. Adrian and the team provided superb service - very organized, prompt and knowledgeable when we had questions. I’d highly recommend.

The rental market has been quite due to lower demand. Thanks to valuable advice provided by the property manager the property was successfully rent out. Very happy with the professional and responsive service by Fletchers team.

I started using Fletcher's a year ago and have been thoroughly impressed with professional service they provide. Adrian was totally professional with great communication and attention to detail. I would highly recommend them to any landlord requiring a managing agent. Dale Ziesing.

Adrian is very professional and looked after us with our first investment property. Considering only him if we have more investment properties in the future, he makes the process a breeze and we can place our trust in him.

Adrian was very professional and attentive. I engaged his services because of his attention to detail and his clear comprehensive knowledge of the real estate industry. He has fulfilled all of his responsibilities faithfully and is dedicated to providing personal service.

I recently signed up with Fletchers to manage my property. I found Justine Sawford very responsive and Informative. I would like to acknowledge Adrian Lieschke for explaining the leasing process and what is required to make the house more presentable! I would recommend Fletchers as property management agency especially the Balwyn North area.

Good Afternoon Belinda,

I wanted to let you know how impressed I am by Adrian’s communication and follow-up in reference to an application I submitted for Tenancy on 152A Yarra Rd Croydon last weekend.

Irrespective of the outcome on this application (yet to be decided by Landlord) this has been a very positive experience for myself and my daughter/co-applicant. Adrian’s quick responses to my requests for contact and his professionalism reflect very positively on the Fletcher’s Company Name.

As Fletcher’s is not a Real Estate Agency I have dealt with in the past (and I have had dealings with many) I would now actively seek out your company when searching for properties to rent/buy/sell and advise my friends to do the same.

Liam was very professional, knowledgeable, organised & punctual, he kept us well informed during the sale of our holiday home. We were delighted that Liam also respected our needs when marketing our property. We have now dealt with Liam from both perspectives as a seller of & a purchaser of property & would recommend Liam based on our positive experience.

Thanks for being so helpful, it’s rare to find someone as helpful and kind as you have been, so I do really appreciate it.

I very much appreciate and enjoy working with Annie Ching with her care provided to us, and her professional service and great communication skills. It is pleasant to work with Annie.

Liam was great from the very first encounter, he has a very genuine guy and very down to earth but really straight up and I feel he has a passive aggressive nature of negotiation which I really liked. Nothing cheesy he tells you what your property is worth and will work hard till his client is happy. I would not look any further if I was selling another property and I have recommended him to everyone I know. Thanks Liam for a good experience!

I just wanted to pop you a quick note to let you know that Annie has been absolutely fantastic throughout the process so far - efficient, great communication, and a pleasure to deal with.

We haven't been renting for some time (we are owner-occupiers that need a rental while we are renovating), but own several investment properties, so we work with a few different property managers.

Annie is genuinely a class above those we work with, and we look forward to working with her and Fletchers during the rental period.

Sue was honest, always helpful, determined to get the best price possible for my house, and worked tirelessly to achieve it. She advised me on the necessary fixes and the best approach for presenting my property to appeal to buyers who need to visualise themselves in it. She was very fair and honest about the recommended price range, and as surprised as I was when the higher bids started coming in (but not so high you'd ever accuse her of under-quoting). Our timing was miraculous! But Sue's instincts had much to do with that too, as she clearly sensed a change in the wind due to shifting conditions, and gently pushed me to list asap. I'm glad she did.

I've never sold a house before so I knew nothing. Sue's communication could not be faulted and she always kept me in the loop with every development. I was able to ask Sue anything and she was always helpful and kind and clearly knew her stuff.

I would recommend Sue to anybody thinking of selling in our area. She knows it well (after 20 years in the business) and has loads of skill, class and integrity. I cannot thank her enough.

A pleasure to deal with, Excellent at what she does. Sue has been involved with not only the purchase but also assisted with getting our house on the market to rent. Made the whole process seamless, with open and easy communication & always helpful, she’s very experienced and excellent at what she does.

Thanks for everything.

Sue was extremely professional, very knowledgeable and a delight to deal with. We are ecstatic with the result Sue obtained for us, considering we went on the market during unprecedented times due to Covid 19, we think Sue did a wonderful job in coordinating all inspections & every detail of the sale of our home. We would not hesitate to recommend Sue to any potential buyers or sellers. It was always a pleasure to have Sue in our home & appreciated her lovely demeanour.

First Class Agent with exceptional service. Sue has been exceptional through the process of selling our house. She is enthusiastic, highly professional, an excellent negotiator, a hard worker and a very likeable person. Her communication was excellent, always keeping us informed and having regular meetings. We expected a high level of service from Fletchers Real Estate and she did not disappoint.

Above and Beyond. I knew the only person to take me on the journey of sell my home of 20 years was Sue Stone. Sue went above and beyond and exceeded all expectations.

When we were looking to purchase a new home, we went to a few open house inspections that Sue was facilitating and the overall presentation and professionalism that she delivered was fantastic! Then when it came to selling our own home, Sue exceeded all of our expectations. Not only was she completely dependable and comforting with her ongoing communication with us but her experience and knowledge in the market was exceptional!

Sue has guided me through every step and worked hard to achieve a great result! I cannot thank Sue enough for all her hard work through the Campaign and Sale! Sue is an exceptional agent and a person! Sue is professional and very dedicated to her clients. I would highly recommend Sue to sell/buy your next home.

Sue was very professional. Helpful in every way with the sale of my home. I was kept in touch every step of the way. It’s a beautiful office and very welcoming. I would recommend them to anyone. Sue worked very hard to get an amazing result money wise. I am over the moon with the sale of my home.

Thank you once again Sue and your team.

Sue’s friendly personality shines from the moment you first meet her and you immediately know she is on your side to achieve the best outcome. Sue's sincerity, experience, communication and understanding was so reassuring throughout the whole process. I am happy to highly recommend Sue Stone.

We just wanted to leave a quick note regarding Edmund’s services so far. Moving from interstate, during COVID and over Christmas/New Year can be a stressful time but Edmund has been absolutely fantastic to deal with. He is always prompt at responding to emails and so diligent and understanding. We have been with Fletchers previously and are so glad we are with you and, especially with Edmund as a property manager, again for this rental.

I wish to convey my admiration and thanks to you Julia for the way in which the Fletchers Team has managed our property. All team members have been exceptional in their performance of their duties. In particular Jason Lee has been excellent. His determination in trying to find a suitable tenant for our property has been outstanding. The constant effective communication has been greatly received as we believe communication is paramount in all circles of business. We understand that times are challenging but Jason has been resilient when the chips have been down. Thank you again for your excellent service.

I wish to convey my admiration and thanks to you Julia for the way in which the Fletchers Team has managed our property. All team members have been exceptional in their performance of their duties. In particular Jason Lee has been excellent. His determination in trying to find a suitable tenant for our property has been outstanding. The constant effective communication has been greatly received as we believe communication is paramount in all circles of business. We understand that times are challenging but Jason has been resilient when the chips have been down. Thank you again for your excellent service.

Jade and Adrian were extremely helpful in getting our property leased and were very professional throughout. They continued to provide regular updates even during the COVID-19 lockdown and made every effort to do the most they could to get the property leased given the restrictions. Would highly recommend them!

Adrian is the best agent I have worked with to date, and I don't say that lightly. My wife and I have moved and looked at many rental properties over the years. The most important part of an agent's responsibility is getting back to customers. He has done this at a golden level of service. Even following up with us before we had the chance to see how the process was going on several occasions. Look forward to the day we have an investment property. As I know who I would pick to be the agent!

Good and professional service from Adrian and Morgan.

I found Adrian Lieschke and all his colleagues at Fletchers Real Estate who helped me with finding a tenant for my rental property to be exceptionally professional, informed, efficient, friendly and reliable and will have no hesitation in highly recommending them to friends and family. They very successfully found me extremely suitable tenants and were wonderfully attentive throughout the entire process. Well done Adrian.

Tim, Spring, Harley, Allison, Bianca & Monique

I can't thank you enough for your hard work and never giving up on my home. I realise it is a very different market at the moment with lots of little quirks and hurdles along the way and throwing in the Silly Season didn't help - WOW what a year it has been for everyone.

I know it was tough - Tim and Spring both had to work sooooo hard yesterday with the 2 bidders, but a great outcome not only for me but the buyers, they both seem lovely it was so nice to meet them after the auction.

Ken and myself wish you all the very best for the coming Season Festivities and a fabulous New Year to look ahead to with lots of joy and happiness.

I first met Tim when he was starting out in real estate. It was because of the impression he made on me (at that time) that I convinced my siblings to commission Fletchers Real Estate to sell our family home of over 50 years (16 Thomas Street Box Hill South) following the passing of my mother and father in July 2019/August 2020.

Fair to say that the team made a wonderful impression on the family and made a very difficult time much easier for us. Tim and the team were compassionate; genuinely caring; highly efficient and extremely professional. All staff were highly attentive and nothing was too much trouble. The advice provided in the weeks leading up to auction proved to be invaluable.

Robert, your team (Heavyside) is hardworking and dedicated and are an absolute credit to the industry, your business and most importantly, themselves.

I wanted to take the time out to notify you directly of their wonderful work. I hope they are recognised accordingly. I lead a sales team in a service industry and I know how important feedback (good, bad or indifferent) is to a business.

I will happily share my wonderful experience with others.

I first met Tim when he was starting out in real estate. It was because of the impression he made on me (at that time) that I convinced my siblings to commission Fletchers Real Estate to sell our family home of over 50 years (16 Thomas Street Box Hill South) following the passing of my mother and father in July 2019/August 2020.

Fair to say that the team made a wonderful impression on the family and made a very difficult time much easier for us. Tim and the team were compassionate; genuinely caring; highly efficient and extremely professional. All staff were highly attentive and nothing was too much trouble. The advice provided in the weeks leading up to auction proved to be invaluable.

Robert, your team (Heavyside) is hardworking and dedicated and are an absolute credit to the industry, your business and most importantly, themselves.

I wanted to take the time out to notify you directly of their wonderful work. I hope they are recognised accordingly. I lead a sales team in a service industry and I know how important feedback (good, bad or indifferent) is to a business.

I will happily share my wonderful experience with others.

I first met Tim when he was starting out in real estate. It was because of the impression he made on me (at that time) that I convinced my siblings to commission Fletchers Real Estate to sell our family home of over 50 years (16 Thomas Street Box Hill South) following the passing of my mother and father in July 2019/August 2020.

Fair to say that the team made a wonderful impression on the family and made a very difficult time much easier for us. Tim and the team were compassionate; genuinely caring; highly efficient and extremely professional. All staff were highly attentive and nothing was too much trouble. The advice provided in the weeks leading up to auction proved to be invaluable.

Robert, your team (Heavyside) is hardworking and dedicated and are an absolute credit to the industry, your business and most importantly, themselves.

I wanted to take the time out to notify you directly of their wonderful work. I hope they are recognised accordingly. I lead a sales team in a service industry and I know how important feedback (good, bad or indifferent) is to a business.

I will happily share my wonderful experience with others.

I first met Tim when he was starting out in real estate. It was because of the impression he made on me (at that time) that I convinced my siblings to commission Fletchers Real Estate to sell our family home of over 50 years (16 Thomas Street Box Hill South) following the passing of my mother and father in July 2019/August 2020.

Fair to say that the team made a wonderful impression on the family and made a very difficult time much easier for us. Tim and the team were compassionate; genuinely caring; highly efficient and extremely professional. All staff were highly attentive and nothing was too much trouble. The advice provided in the weeks leading up to auction proved to be invaluable.

Robert, your team (Heavyside) is hardworking and dedicated and are an absolute credit to the industry, your business and most importantly, themselves.

I wanted to take the time out to notify you directly of their wonderful work. I hope they are recognised accordingly. I lead a sales team in a service industry and I know how important feedback (good, bad or indifferent) is to a business.

I will happily share my wonderful experience with others.

I first met Tim when he was starting out in real estate. It was because of the impression he made on me (at that time) that I convinced my siblings to commission Fletchers Real Estate to sell our family home of over 50 years (16 Thomas Street Box Hill South) following the passing of my mother and father in July 2019/August 2020.

Fair to say that the team made a wonderful impression on the family and made a very difficult time much easier for us. Tim and the team were compassionate; genuinely caring; highly efficient and extremely professional. All staff were highly attentive and nothing was too much trouble. The advice provided in the weeks leading up to auction proved to be invaluable.

Robert, your team (Heavyside) is hardworking and dedicated and are an absolute credit to the industry, your business and most importantly, themselves.

I wanted to take the time out to notify you directly of their wonderful work. I hope they are recognised accordingly. I lead a sales team in a service industry and I know how important feedback (good, bad or indifferent) is to a business.

I will happily share my wonderful experience with others.

Allison, thank you for going out of your way, above and beyond to accommodate and supporting me time and time again pre-campaign! The auction would not have gone ahead last Saturday if it wasn’t for everything you did to help me get it online.

Liam had everything under control right from the beginning and made the experience of selling our first home an enjoyable one.

Dealing with Liam during the sale of my home has turned out to be exactly what I was after. His knowledge of the market was exceptional and his communication throughout the process, from the inspections, through to the actual sale was brilliant. As well as Liam’s professionalism, his warm, friendly, and engaging manner made me feel comfortable and confident through to the end result. I have already recommended Liam to my friends who are thinking about selling and buying in the area and assured them they would have a great experience and outcome if Liam was their agent.

We are extremely happy with how Liam went about the sale of our home. If you want an agent who is professional, personable and a great communicator then Liam is definitely the Agent for you!

Liam presentation was of a high standard, he was very knowledgeable about the current market and his recommendations resulted in him selling the property 2 days after it was put on the internet. As a retired licensed real estate agent, myself I would recommend Liam to anyone thinking of selling now or in the future.

Liam's a professional who is prepared to go the extra distance to get a sale. Great communication skills and awesome knowledge of the local market. We have sold 3 properties in the Ocean Grove area with Liam in the past 2 years and each time we have achieved the result we desired. Could not be happier and can't recommend him highly enough.

We had bought our house from Liam and found him to be easy going, always keeping us informed, and helping us as buyers understand the seller's expectations. When we decided to sell our home, we were away and needed to communicate via phone and email initially. Liam was always responsive and understanding about our needs. Liam accepted that we were not in a hurry to sell and he was prepared to go with higher price expectation. He kept us informed about every inspection and interested buyers. The actual sale happened quite quickly, was easy to follow up on, contracts signed, and everything sorted in 10 days.

I just want to reach out and say how much I have appreciated Edmund’s support during our stay here at our rental. He has been caring throughout our tenancy, always helping us with our needs. Building a positive connection with our landlord. He has always been professional but he has this added touch of compassion like he really cares!! I have rented for over 8 years now and by far Edmund has been the most friendly, compassionate, and caring real estate agent I have dealt with. So I just wanted to reach out to say a massive thank you to Edmund.

Amelia was a pleasure to deal with. Nothing was too much and she always followed through. She was fantastic in her efforts dealing with the hail storm in Jan and my insurance company and their subcontractor. Glad she is staying on...well deserved.

Gabrielle within seconds of talking to you, I feel you are not just a professional real estate agent but such a beautiful soul, helpful, friendly, and attentive person. Keep up with the good work and definitely will find you for my next house hunting within the area.

This is the third time I have used Fletchers and again they did not disappoint. James has excellent local knowledge, very professional, friendly, interested, good communicator, and is a decent bloke. As a seller he worked for me to achieve the best price for me. Thankyou James.

Provided exceptional services throughout the time when my property listed in the market! Showing an outstanding marketing skill and know how in the trade! Well done!

Experienced and professional agent! Adrian is the one! He delivered the best possible result in the shortest time frame. He keeps me informed along the way. without him, I couldn’t get things done so smoothly at such a short notice. I am so grateful for Adrian’s support!

Thank you for an excellent help and service from Adrian Lieschke and Jade Ktenas on leasing our property in Ringwood North.

I would like to share our positive experience with Gabby/Fletchers. We recently bought a property in Mont Albert North. I am impressed by Gabby`s professionalism and reliability; I found her very approachable, forthcoming, pleasant, and always keen to help. Please congratulate her. Thank you.

As a vendor, James presents as a dedicated professional, on top of the requisite local knowledge, on top of the property I was selling, and on top of my requirements; in short, on top of his game! He brought a level of genuine enthusiasm each time we spoke, and maintained, both personally, and through his staff, excellent and timely communication. Can thoroughly recommend!

Hi Abigail,

Just a short note to thank you for such friendly and professional service!

Our daughter and son in law bought the property about 3 years ago and we employed the services of Fletchers Canterbury to manage the property. It has proved to be an excellent decision as everyone we have dealt with have had the same dedication to service.

Thank you once again Abigail, for outstanding service!

The Fletchers team have been great to deal with when renting out our townhouse. They have been very professional, responsive and competitive. I highly recommend them.

Fletchers has been professional, reliable, and most importantly, kept me informed throughout the rental process. I recommend them to everyone I know.

Adrian and the team at Fletchers Blackburn communicated effectively and worked hard to lease out our investment property during COVID in a matter of weeks. Very pleased with the service thus far.

Hi Joanne, thank you so much for that. I really appreciate it. I have to say, the impression I'm getting from yourself and the team at Fletcher's is so much more helpful, courteous and personal. Actually a pleasure to be communicating with, so thanks :)

From our first conversation, Liam helped us through every step, acted immediately to set up the marketing plan, and was regularly contacting us to provide updates. Liam clearly enjoyed working for us to achieve the best result.

I’m so excited! Thank you so much for all your help, your kindness this week made my day! Regards and have a lovely weekend.

I am very pleased that the property is leased out in very short time even in the present pandemic. The property was only posed on internet after the restriction 4 is eased a little. Amazingly, it is leased out in one week. It is actually beyond my expectation. Thanks for the professional advice and services provided by the team all the way along in the leasing process. They are also very helpful and have responded promptly on all my queries as this is my first property leasing.

Jade Ktenas is my allocated property manager, who's been a thorough professional from day one. She was allocated a task in finding a good tenant for my property considering economic outlook due to Covid and its subsequent challenges. Jade managed the inspection process seamlessly and kept me in loop at all times. She has phenomenal patience to listen and is very passionate in what she does. Her work ethics and communication style is commendable. Jade always goes over and beyond and acts in best interest of tenants & landlords to ensure service provided is exemplary and adds value to her customers.

Specific examples in my case include - finding a tenant before property was settled to counter the unprecedented times and then resolving the maintenance issues logged by tenant after moving into the property. Jade managed these scenarios professionally and I will definitely refer Fletchers team to anyone looking to buy, sell and lease properties.

I’m just letting you know how thrilled we are with the management of our apartment by Alexandra. She is the best manager we have had in the time Richmond has been leased. She is so responsive to my requests and provides the information needed very quickly.

“Every interaction with every member of the Team was fantastic” I couldn’t recommend you all highly enough and will be telling everyone I know there’s no one else to sell your house with the whole process was so well done!

Joanne Cripps has been very helpful, efficient and accommodating in working with me on the end of lease administration needed for moving out. 10 out of 10.

Amy Ma has been an exceptional manager over the 9 years I have been in my rental house. Very much a 10 out of 10.

My husband and I could not have been more satisfied with the sale of our house through a fantastic agent Liam Rock. Liam's professional, knowledgable and personable demeanour was unprecident and his dedication to the sale of our house and keeping us informed through the whole process was a huge weight off our shoulders. Liam went above and beyond our expectations and it reflects in the price he had achieved for us.

Our experience with Liam Rock as our agent was the best experience you could have selling our home. Communication was amazing. Liam is honest and works very hard to find the right buyer for your property. We would highly recommend Liam fully trusting him to get the best result possible.

Thanks Claudia. You’re excellent at what you do. Thanks for providing such a great service!

Have a lovely weekend.

“Morgan provides fantastic service. She is efficient, organised and a great communicator. I could not recommend her more highly.”

Professional service and competitive price.

Adrian is very helpful and attentive to our needs. I would high recommend Adrian if you are looking for a professional and hard working property manager.

Due to an unexpected move interstate, we needed to rent out our newly renovated and much loved family home. It was the start of the first Melbourne lockdown, so we were extremely nervous about the process. We are so glad that Adrian was recommended to us. He was attentive, reassuring and always contactable. Our property was leased within days of being on the market. Thank you Adrian.

Adrian was quite simply amazing. From the moment I made contact with him to rent my house out he was attentive, informative, open and honest. He didn't talk about any misleading rubbish which was so refreshing. The average time on the market during Covid-19 was about 60 days, he had my property leased in 6 days. A total professional and the results speak for themselves. Thank you Adrian, you did a great job!

From the original meeting with Liam, through to the daily updates and insight into inspection reactions to our property and general levels of interest, we felt completely informed about what was happening. Liam had a knack of keeping our nerves at bay too, given our concerns about impacts of COVID-19. The end result was a very fast sale at a price we were really happy with. Could not recommend Liam more, but also Richard and the team at Fletchers Bellarine. Not just for a speedy response time to get our place on the market and then to a sale.

Thank you!!

Adrian is always friendly and proactive. He could be a friend to chat with and really professional in terms of leasing & renting. Really appreciate his efforts and help.

Just wanted to let you know how professional and efficient Annie has been in respect to an issue with a neighbour. She has also been supportive which compliments efficiency. In fact, I have always found her helpful over the years.

Wayne is the best agent we have ever engaged. He kept us informed throughout the process. Was always friendly, down to earth, accommodating and flexible and he has a great sense of humor. He always gave us honest, sound advice on how to present our property. We can't recommend Wayne highly enough.

After meeting with Wayne, we felt we had chosen the right person to sell our home, Wayne has great experience And knowledge in the market place, he was extremely helpful to us and nothing was to much trouble , we would highly recommend Wayne to others

Naureen and the team at Fletchers are incredibly hard working and will bend over backwards to deliver results. Not only that, but she is professional, kind and truly understands the market. She has the client in mind and never made us feel pressured or confused. Naureen did an excellent job.

I have recently finished up my lease for a rented property in Pakenham. I want to say how fantastic Sandi Mongor our property manager was. She was lovely to deal with, very professional and she always got back to us when she said she would. I was impressed with her work ethic and she is a wonderful representation of the staff at Fletcher’s Yarra Ranges . I have had a positive experience because of her and would highly recommend Fletcher’s as a result.

Thank you again

‘Adrian has proven to be professional, reliable and approachable with regards to leasing out my property. Adrian was able to negotiate at the beginning of the process to ensure he was competitive with other competing agents and was honest in what he could provide. When he asked the question what I was looking for, he highlighted what he had to offer and to date has meet all of these qualities.

I also required an agent to not only assure my property was well managed but one that was available to both the tenant and myself when required. Again Adrian has proven his ability to achieve this through his constant updates and answering questions I have raised in both a professional and time efficient manner. I look forward to working with Adrian (who also has a friendly nature) and his team in the management of my property.’

We would like to thank Liam and the team at Fletchers on the sale of our property. Through very trying 'Covid' times Liam has always been professional and respectful and has achieved a fantastic result. We were really happy with the marketing, feedback and pre qualification of purchasers which made the whole process much easier for our family. Thank you

Professionalism, Quality, Responsiveness, Value

Adrian is a very professional and proactive property management representative.

"I found Adrian Lieschke and all his colleagues at Fletchers Real Estate who helped me with finding a tenant for my rental property to be exceptionally professional, informed, efficient, friendly and reliable and will have no hesitation in highly recommending them to friends and family."

That is such awesome news! Thank you as always for your proficiency, you need a pay rise.

I must be the luckiest person in the world for choosing an agent who is as switched on as Tim.

I enjoyed his honesty and his commitment to the task. His personality radiates, you know he is giving you his all. Tim has great word-craft skills which makes his auctions entertaining yet relevant. As his client he carries a straight bat and works tirelessly for you to achieve great results.

Thanks, Tim, you’re on my Christmas card list.

We would like to pass on our appreciation for the great work Alexandra Wooffindin puts into the management of her portfolio properties.

Since she commenced being the property manager, we have had awesome contact with her and prompt communication regarding any issues from our end and updates that are passed on from the landlord. This has been especially helpful over the past 3-4 months with Covid-19 changes.

We’ve been really happy with her ability as the property manager and wanted to make sure she received some great recognition for her work. Keep up the great work Alexandra, it’s much appreciated!

Thank you so much Liam for selling another one of our properties ... Your constant communication and hard work is to be commended, resulting in a selection of buyers.

We had a great experience buying our house through Liam. We looked through a number of properties that Fletchers had listed, and Liam was super accommodating and patient. It took a couple of months and a few offers on different houses before we found the right one, but throughout the process Liam was not at all pushy and understood our thought process. It was definitely evident that Liam was very fair and had the best interests of both the buyer and the seller at heart. Something we appreciate. With that in mind I would definitely talk to Liam if I was thinking of selling down the track or buying an investment property.

We had a great experience with Liam and The Fletchers Team Ocean Grove.

We brought a home through this real estate and then were able to sell our property within 10 days. We can’t speak highly enough of Liam’s professionalism, communication, industry knowledge, honesty and reliability. Liam certainly made the buying/selling process very smooth for us and would recommend Liam highly without any reservations.

Charles has been the agent for all of our real estate transactions - we wouldn’t use anyone else. He is professional, knowledgeable and down to earth. We really appreciate the work he has done for us!

Charles was extremely helpful, very professional but also very warm, genuine and understanding of my individual situation. His Communication was excellent and I felt he worked really hard on my behalf. Would definitely have him as my agent again.

Charles always behaved professionally. He communicated quickly and effectively by phone, email and text, answering any questions we had. After our inspections he gave initial feedback immediately by phone and followed up a few days later after he had contacted the viewers.

From our experience with Charles it is difficult to think of anything which he could have done better.

We have been impressed by Charles’ professionalism, honestly and hard work throughout the sale of our family home. Charles has been very approachable and has kept us thoroughly informed throughout the sale process. We would highly recommend Charles’ services.

Charles handled the sale of my home with tremendous professionalism. Charles provided frequent and appropriate communication around the progress of interest in my home. I also found his advice around market and presentation strategies to be most beneficial to the successful and prompt sale of my home.

Charles proved to be an exceptional agent who was well researched, considered and provided us with a great plan of attack. We achieved a result well above what we anticipated within a very small timeframe. He ensured he communicated frequently and provided a transparent and stress free campaign resulting in total peace of mind. We would definitely recommend Charles for any potential vendors out there! Thanks again.

What a fantastic team! We chose Charles Caldwell from Fletchers Queenscliff due to his professionalism, outstanding level of service and high level of knowledge of the Bellarine Peninsula. Charles was responsive and supportive throughout the whole process of selling our home and his attention to detail meant our property was in perfect selling condition for maximum first impressions. The whole Fletchers team were very professional and informative to allow the selling process to be very smooth for us. Charles sold our home within 1.5 weeks and for a fantastic price, we are so happy! I recommend Charles Caldwell if you need to buy or sell!

As multiple property owners & developers, we have much experience working with Agents over the years. We cannot fault the service received from Charles. He is very easy to deal with & a good communicator.

He achieved a great result for us & we wish him well into the future.

Couldn't recommend Charles highly enough. Best agent we have ever dealt with. Honest, professional, always keeps in touch, excellent negotiator, easy to deal with, and a down to earth no-rubbish attitude that is rare in the real estate industry. Will not hesitate to contact Charles next time we need an agent.

Charles did an outstanding job selling our home delivering the perfect outcome with a quick sale. Charles professional guidance through this normally stressful process made it a pleasurable one. I would have no hesitation in highly recommending Charles and his team at Fletchers Bellarine and thank them for all their hard work!!!

Adrian was professional in all dealings with us and helped to facilitate the prompt leasing of our home.

Adrian has provided highly professional, knowledgeable and timely service to facilitate a transfer from our previous property management over to Fletcher's. Seamless process and looking forward to having Fletcher's overseeing the management of our rental property.

We had the pleasure of working with Adrian and his team on the recent successful leasing of our property in Box Hill South. We found Adrian very professional, responsive and knowledgeable about the regulations and leasing requirements. His clear communication and market insights have proven to be very valuable through this challenging time and we managed to lease out this property at its first open. We would highly recommend Adrian and his team at Fletchers Blackburn.

Recently leased out our townhouse through Adrian, Jade and the team at Fletchers Real Estate in Blackburn. From the initial meeting through to finding a tenant was seamless. We found a tenant after the first inspection while our neighbors property in the same block is still for lease weeks later. Thanks Team!

Adrian was very helpful and provided a high level of professionalism is assisting with the letting of our property. He provided accurate market advice and consultation throughout the letting process and ensured that we found a suitable tenant. I would definitely engage Adrian's services in the future.

It has been an absolute pleasure dealing with Adrian at Fletchers Maroondah. Adrian was fantastic in providing professional guidance and assisting with listing my investment properties on the market for lease.

Contact Adrian Lieschke and let the team at Fletchers Maroondah manage your property for you. Their service is exceptional, you wont be disappointed.

Adrian is very professional and diligent. It was an absolute pleasure dealing with him. Regards Mannu Devgan

Adrian is an experienced and personable senior business development manager. He has a thorough understanding of the real estate sales and leasing industry, and as a client, it has been a pleasure to work with him.

I would highly recommend Adrian and Fletchers Real Estate if you are a landlord looking to lease out your property.

Fantastic to deal with, keep up the great work!

Adrian was responsible for connecting us with a fantastic rental property, in which we stayed for over seven years, and during that time he proved to be a reliable, professional agent who ensured that both ours, and our landlord's requirements were met in a timely and courteous manner. Highly recommended service in the real estate sphere.

Adrian is an excellent professional. I met Adrian as a real estate manager when I rented a house, and I was always very impressed with his work, permanently available to support our requests and give good and wise advice. Very well informed and accessible to find the best solutions for each case.

Adrian is highly professional and competent in the industry

Recently asked Adrian and his team to rent a property for us. Was professionally handled and seamless. They achieved all we asked. Highly recommended to all my contacts if looking for this type of service.

Reliable is the phrase that comes to mind when I think about Adrian. I’ve had the pleasure of knowing Adrian during searching for realestate agent for my rental property. Above all, I was impressed with Adrian’s ability to provide professional advice about the market and managing rental property. And, of course, his kindness. Adrian would be a great property manager and comes with my heartfelt recommendation.

Adrian was fantastic in finding a tenant for us and achieving a great result. We would definitely use him again. Adrian was great to deal with.

Adrian is very reliable and well informed and delivers that knowledge clearly to the client. Thanks for your help Adrian.

Adrian has good knowledge and command of rental and tenancies processes and difficulties that may occur. He has a helpful and informative personality style. Adrian is a good agent to have working for you.

Adrian was a pleasure to work with. Very professional and prompt at each stage. Adrian helped in making the listing of my property a seamless one. Highly recommend!!

Adrian helped me when I was looking to rent out my first property. During the process, I found Adrian to be extremely attentive and professional. Any queries I had were addressed efficiently and he was always contactable. Thanks again Adrian.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10/10 – Would definitely recommend.

Paige and Adrian have been excellent in all areas of the leasing, excellent info update and communication. They are a gem! I must compliment Paige for her dedicated commitment and diligence in showing the property and she also guided me well on potential good tenant selection. Thank you.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10 – Would definitely recommend.

When you walk in with an asset worth over a million dollars to entrust to a company, you don’t want to walk away feeling like you may have made the wrong decision. At all stages through our transaction with Fletchers we felt we had made the right choice. Adrian listened to our requirements and let the property as if it was his own. At another company we had been made to feel like we were difficult clients but Adrian covered everything so well we felt we could confidently sit back and leave Adrian in charge. The reason we engage a property manager is so that everything can be handled for us. In the past we have found this is unfortunately not possible with all Real Estate firms.

Adrian always has his clients top of mind. I mentioned in passing my mother was looking for a property. He immediately thought of a property he had just appraised. Showed me photos and tried to arrange access as quickly as possible. Adrian is a great communicator and follows through on his promises. I would highly recommend Adrian to satisfy your real estate leasing needs.

Jason and I have recently worked with Adrian Lieschke (Business Development Manager) and Nerida Stevens (Property Manager) who have managed our rental property on Blackburn Rd, Burwood East. We have now found a good tenant and would like to email you to let you know that we are very happy with Adrian and Nerida’s service and with Fletchers.

We have received high quality service from both Adrian and Nerida. Adrian competently prepared the marketing campaign for our property: high quality advertisement message and pictures which were attractive to the tenants. Nerida worked with me at a later stage in managing the property, inspections and finding good tenants, giving me great advice regarding tenants. Both Adrian and Nerida explained to me the procedure very clearly, and well informed me what happened and what will happen. The service they provided to us was in timely and professional manner.

Kind Regards,

HL

How satisfied were you with your Business Development Manager's market knowledge?

Extremely satisfied, Adrian presented very well despite rather warm temperatures. He had a very professional approach, but also relaxed and thus easy to approach with questions. Overall, very friendly and informative.

What is the main reason why you chose to enlist the services of your Business Development Manager?

The service I felt I would receive, plus the fairness in negotiations.

Adrian was extremely professional and prepared when we first meet with him to discuss our property management needs. After the first meeting we decided to engage with Adrian without meeting other property managers because he focused on asking us questions and getting to know us and what we were looking for in a manager as opposed to selling us his services. By getting to know what we wanted Adrian was able to present an option that suited our needs and we have not regretted the decision since. I would strongly recommend Adrian and his team for any one looking to engage a professional and proactive team.

I am writing to thank Fletchers and more specifically Mark Roberts for his extraordinary efforts in selling our daughter's property at 1/5 Joliffe Cres Rosanna in the midst of the Covid19 Pandemic. The property settled on 19 June 2020, right on schedule.

I met Mark when he was with Thomas arranging the sale of the adjoining property - Unit 2. From the beginning I was impressed with his warm approach and very pragmatic advice.

When our tenants moved out in mid January 2020 we decided that we would do the necessary maintenance and then decide whether to re lease it or sell it. We live in Sydney and our daughter lives in Perth making the process of sorting things out very challenging. Mark provided invaluable assistance in locating tradespeople and then ensuring that they had access and were monitored. The outcome was wonderful.

We decided to sell and Mark was again brilliant in his organised approach providing great advice. When live Auctions were banned because of the Pandemic, he immediately provided us with options with costs and benefits associated with each. We got two great offers and Mark ensured that we were able to identify that the lower offer was actually by far the better on the basis of certainty at a time when that certainty was essential. The sale price was understandably lower than we had initially hoped but in the circumstances, we could not be happier.

I cannot recommend Mark more highly and I certainly will be making a comment on Fletchers' Website but I wanted you all to be aware that he is really an incredible asset to your business. He has restored our faith in Agents with his realism and honesty coupled with a great sense of humour. We wouldn't hesitate to call him for advice and assistance in the future.

Thank you Peita. Great job - we are very happy.

Thanks very much Jason. That was really terrific service to have our apartment tenanted so quickly, especially in the current market.

I just wanted to take some time out and give you some feedback about Edmund Hoh.

I am extremely pleased by the service that I have received. We have been tenants with fletchers for a long time and I must say that this gentleman was a delight to deal with. He had been very responsive to all the emails, reliable with his information, and very good in communication.

It was a pleasure doing business with you.

Thanks Peita! You’re always so on the ball! It’s a refreshing change from our previous experience with rental agents. We really appreciate it.

Thank you very much for the house inspection report. I am very impressed by this detailed and informative report on the condition of the house. Thank you to Claudia for a great effort!

I just want to mention about our current property manager, Edmund Hoh. He managed to negotiate and secure a further 12 months lease with our current tenants under current difficult situation. It is very easy to work with Edmund, he listens and understands our concern. We are very happy and satisfied with his professional service. Thank you for putting Edmund to manage our property.

I would highly recommend Liam. Liam was excellent in keeping us in the know with everything going on in selling our home. Communication was great, very professional.

Thank you Liam for a wonderful outcome.

I just want to say thank you for your amazing customer service while letting Queen street Blackburn. Your follow up with us and keeping us in the loop was absolutely first class, especially given the difficult circumstances with Covert 19. You are the gold standard for professional property management.

Choosing a realtor to sell my beloved home of more than 20 years was one of the most difficult and daunting decisions I have ever had to make.

Liam was recommended to me by family members who knew him personally. They were impressed with his passion for his work, his dedication, and his down to earth approach to life in general. On meeting Liam, I was impressed with his professional approach and his detailed knowledge of the local market. As He took the time to become familiar with the features of my home, he understood my property’s’ appeal and gave me great help and advice in preparing my home for the sale. Liam was always approachable and friendly and kept me updated on all developments. I was never left wondering and I had complete confidence in him which made the whole process relatively stress free.

Choosing Liam to sell my home was the best choice I could have made. Liam exceeded my expectations and I could not recommend him highly enough.

From my first dealings with Liam I was made to feel comfortable and reassured that my property was in the hands of a professional agent and professionally ran office. My first concerns were going to be about communication and if I was just going to be another listing. Liam went above and beyond with communication and keeping me informed with every avenue he was taking and the dealings with potential buyers. Selling a property is stressful and at times uncomfortable with multiple people going through your house, Liam made myself and my partner feel at ease and in the loop. Liam was nothing short of excellent If you are looking for a professional who will deliver what he says he will and not feed you full of empty promises then Liam is the choice any day of the week.

Service by Jason is very good, so thanks Jason, much appreciated.

The owner of Ayr Street Doncaster, wanted me to pass on her sincere thanks to you as her Property Manager. She is considerably impressed by your professionalism and willingness to go above and beyond for your client. From a sales perspective, your arrangements and co-operation with our team throughout the campaign was also appreciated. Congrats to you!

Just a quick note to let you know how happy I was with the assistance Alexandra provided to me around the application process. Her presentation, communication, follow up and response is representative of what true old fashioned customer service is - I couldn’t be more impressed. If that’s how Fletchers are supporting their staff, I would very much look forward to my next property purchase should Fletchers happen to be the transition agent.

Since Alexandra took over as my agent in May 2019, she has been nothing but stellar! She is courteous, professional and follows up diligently on topics we have raised since staying at this property. She is a joy to work with, and has set the bar very high. Every property agency should have model employees like Alexandra.

Thanks so much for your efficient care and updates.

Liam's knowledge of the market enabled us to set a sales and advertising program that was very appropriate for the style of our property. We were always kept up to date regarding the various open for inspections and any possible sales leads. Always following up leads and replying to calls very promptly. His friendly and honest manner led to a very happy outcome.

Enthusiastic, generous and understanding.

We had been looking for our next home for over 12 months when Robin guided us to a listing which wasn’t even his. He encouraged us to go view it, since we had just skimmed over it online. And it is now our new home. We chose Robin to sell our house because we trusted him. He is always so pleasant to deal with and says things as they are. When emotions are involved with selling, trust is key and with his knowledge in the market, I knew he was always guiding us to what was best for our family. I’m stoked for our end result and would buy, sell or recommend in a heart beat. Thank you again.

Both Adrian and Joanne were very helpful and provided a high level of professionalism with the letting of the property. I was very impressed by the level of market knowledge and ongoing consultation I received throughout the engagement. I'm conscious that we were quite picky in terms of the tenants we were willing to accept, but both Adrian and Joanne worked with us to help us find a suitable tenant.

I will definitely be using Fletchers again and recommending them to others.

It has been a real pleasure from my end, and I can't thank you enough for all your help, follow ups, and also the team for managing our property, with the utmost professionalism and dedication throughout the years! So thank you.

Annie Ching was exceptional with her response in dealing with my application. Very impressive. The same goes for Claudia Barrientos. They both were very patient with our queries as well. We are happy and satisfied customers.

Annie Ching was exceptional with her response in dealing with my application. Very impressive. The same goes for Claudia Barrientos. They both were very patient with our queries as well. We are happy and satisfied customers.

I just wanted to pass on my thanks to your company for the sale of our house (76 Resolution Circuit Doreen). The agents - Sue Stone and Jon Michael were superb. They are both so professional, hard working and both so delightful. We have left reviews on RateMyAgent but also wanted the company to know that they are really first class agents and that they worked so well together. When we picked the agents we were not sure who was at each office, and despite being at Eltham and Doreen they worked closely and effectively. Really impressed with your agency. Thank you.

Thanks heaps for your help and support. You have been very supportive, approachable and prompt. I really appreciate your role in making this move smooth for me.

Liam was a fantastic agent to engage for the sale of our property. This was our first experience selling a property and Liam was able to both inform and educate us throughout process, which led to us being able to make decisions that led to a great result for all parties.

We were immediately confident in Liam from our first meeting as it was obvious that he was both very familiar with the area and had done his research on what the current market looked like.

Liam and Fletchers were great at keeping communications open prior to going on the market. We found this to be an enjoyable process and always felt like we were informed and involved in decisions including photo selection, board design, marketing and the timing of open houses during the holiday period.

During the contract negotiations, we always felt like we knew our position in the market and as potential buyers were expressing interest.

We have achieved a result above what we could have expected while being on the market for less than a month. Fletchers were a pleasure to deal with and we would highly recommend them, and Liam, to anyone looking to sell a property.

I am very satisfied with Amelia’s service.

I'm just starting off in my experience with Fletchers and wanted to say already I am impressed by Demica's manner. Her following up, tracking, warmth and practicality.

We would like to provide some positive feedback on Lydia Zhang. She was courteous, responsive to our specific needs and encouraging. She was well aware of how the rental market works and thus was reassuring when at times it felt like we were getting no where!! Lydia was prompt in getting back to us either via email or phone. Very glad that Lydia is our agent.

Just a quick note to let you know how happy I was with the assistance Alexandra provided to me around the application process. Her presentation, communication, follow up and response is representative of what true old fashioned customer service is - I couldn’t be more impressed. If that’s how Fletchers are supporting their staff, I would very much look forward to my next property purchase should Fletchers happen to be the transition agent.

Excellent service from Abigail.

Rino is an excellent real estate professional. Always prompt and accurate with his communications and always ready to help even in tricky situations to ensure the best outcomes for both buyers and vendors alike.

Rino has sold other properties for me in the past and he never disappoints. Very organised and knows real estate. He negotiated a very good price very happy and would recommend Rino to anyone thinking of selling.

Rino is extremely knowledgeable about the area being a local himself. Having been through this process before and not having a good experience I was very nervous and apprehensive to do so again. Rino couldn’t have been a better choice for an agent for us. He was calming, knowledgeable and relatable. I felt safe that he would find the perfect buyer for our home which he did. We couldn’t be happier.

After two previous attempts to sell our house in 2018, dealing with Rino was so easy. We immediately felt comfortable with him and his co-agent Jason Salan. We were not disappointed. Rino and Jason did everything they said they would do. They followed up on potential buyers and kept us up to date, ringing after each open to report, gave us weekly statistics, and were available for queries at any time. After a completely trouble-free campaign our house sold at auction well above our expectations. We would not hesitate to use their services again and have no hesitation in recommending them.

Rino was so easy and helpful in the sale of Mum’s house. Nothing was too hard for Rino and his professionalism and communication was always first grade. Highly recommend Rino for anybody thinking of selling their property.

Damian and Rino and the team at Fletchers go the extra mile for all their clients never too busy to answer any questions doesn’t matter day or night they answers all your calls. I would highly recommend this team. This is the second house we have purchased and this time it was whilst living interstate which made it even harder, but having a trusted agent to guide you through the process made it so much easier. Thank you Daiman and Rino!

Really happy with my experience, it was a family house and emotional to sell & Rino was really accommodating and lovely to be around during this period. He is also very professional and very skilled and we got a great price, so very happy. would highly recommend.

Rino was very professional and very accommodating of our needs through several pre-sale inspections and many discussions right through to auction day.

We were successful in buying the property and Rino has been just as helpful post-sale in arranging access for further inspections and responding to the many queries that inevitably follow a major purchase.

Rino from the outset displayed true professionalism and knowledge of the RE market and guided us through the whole process of selling our Mothers house. He was able to steer us through the campaign from the start, to when it was sold.... and prior to even being advertised. The photos and Auction campaign was not even required!, Rino kept up the communication, both verbally and electronically at all times, which helped to ease our concerns and worry, as this was a very emotional time, considering the history of it being our one and only family home for over 60 years. I would not hesitate in recommending Rino, and Fletchers to anyone looking to sell or buy a property. Thanks again Rino.

If you are looking for an agent that cuts to the chase, has a warm approach and says it how it is, this agent is for you. We interviewed 5 agents, and Daiman was by far the one that listened, and made us feel comfortable with the process whilst achieving a fantastic price. Thanks again for your assistance Daiman, we will be coming back through you again!

Damian has sold more than one property for us. He tells it the way it is and simply gets it done. He is very good at what he does and knows how to “seal a deal”.

Daiman worked with us in THE most communicative, generous, direct and consistent manner. His real estate prowess in our area allowed us to gain realistic and confident expectations, head to market to get the best results and set a clear picture for us in after sales care.

His calm and consistent manner assured us every step of the way.

We would highly recommend Daiman assisting you to buy or in our case to sell your prized family home.

This is our second outstanding sale with Daiman in a challenging market. Daiman knows exactly where the market is and is quick to convey who the buyers are. He knows the vendors realistic expectation and is willing to hustle to get a pleasing result. Hence, we managed to sell before Auction! Thanks Daiman.

Daiman and the team at Fletchers go the extra mile for all their clients, never too busy to answer any questions doesn’t matter day or night Damian answers all your calls. I would highly recommend Daiman and his team. This is the 2nd house we have purchased and this time it was whilst living interstate which made it even harder, but having a trusted agent to guide us through the process made it so much easier. Thank you Damian!

Daiman was a great agent to work with. He is very professional, understands the Balwyn market, and always provided open and honest feedback. He understood our goals and was persistent in working over a long period of time to achieve the outcome we were seeking. Very highly recommended!

Daiman is a fantastic agent. Very easy to deal with and always gives open and honest feedback on how the campaign is tracking. Very happy with the result. Highly recommended.

We had a great experience with Daiman Kane. He knew the market and worked hard to get the result we were after. He has a great team behind him and we found the sale process efficient with excellent communication all the way!

Working with the Fletchers team and in particular Daiman Kane was a very straight forward and pleasant experience. Daiman’s knowledge and understanding of the local market is invaluable, communication was never a problem and together we achieved the result we wanted in a very short period of time. Thank you Daiman.

Daiman knows the area incredibly well and this provided us with confidence that we would achieve a strong price for our property. He is easy to deal with and professional. He has great communication skills and always acted in our best interests.

I have used Daiman several times to sell my property and I always find him to be the best of the best. He knows the market very well. Can tell you what all the surrounding properties have sold for, also the best way to market the property. Daiman achieved a great result in a tough market. I highly recommend Daiman to sell your property.

This agent has done a great job getting us a nice fast sale with an amazing price and it was stress-free. He was enthusiastic, switched on, and not pushy. He was a pleasure to deal with, and I will recommend him to friends.

This agent did an amazing job handling the sale of our home. He did a wonderful job with negotiation throughout the contract and always kept us informed with the progress. I highly recommend his skills, passion, and attention to detail.

"Home sold in one week"

Jack's professionalism is second to none, he is fantastic. Friendly, great personable and professional manner, would highly recommend him and Fletchers. Sold my home in a week $55,000 above asking price. I couldn't be happier.

"Highland Court Croydon"

The professionalism and detail to our requirements was second to none. A great experience and we would recommend Jack and his team to anyone.

"Thank you Jack"

I was already aware of Fletchers' integrity and reputation. I was very happy with the sale result. Thank you Jack.

"Great service"

Jack did a great job in selling our house. He helped us through the process and kept us up to date. Jack came with a very enthusiastic attitude. Thanks, Jack.

"Jack is an asset to your team"

Very friendly experience. Good sense of humor. Comes across professional.

"Skilled estate agent, helpful, friendly and reliable"

As support estate agent, Jack was very helpful, very friendly, informative, prompt, and very reliable. His advice was invaluable and helped immensely on our journey to sell our property. Many thanks Jack.

Just an overview on our experience: Amanda and myself were reasonably happy with the outcome.

I first met Liam several years ago when looking at a potential property to purchase. I was impressed by his professionalism and knowledge at the time and when it came time to sell, I didn’t hesitate in giving Liam a call. My earlier impressions were confirmed in my subsequent dealings through the sale of my home. Liam set realistic expectations around price and market conditions. Liam was in regular contact to discuss strategy, openings and inspection turnouts. Liam remained resilient and enthusiastic and worked hard on finding the right buyer. Liam worked professionally on brokering a price I was happy with and I’d be confident in recommending his services.

Liam’s communication was wonderful! I also got feedback in efficient time and I felt he really worked for the seller. I’ve dealt with other agents in Ocean Grove and I would definitely pick Liam to sell another one of my properties over anyone else.

Thank you so much Liam for your outstanding work in selling our home…. Your communication was excellent, you worked continually to bring through a selection of qualified buyers, we could not have asked anymore from you and look forward to working with you again.

I have found Demica to be wonderful to deal with. Her prompt attention, friendly manner and follow up emails have already set her apart from other agents I have encountered before. Demica has shown a very efficient and person centred attitude which is much appreciated.

Thanks again for all your help these last few months. We really felt that you handled our situation really well and were super professional and always responsive.

Wayne did everything correctly and profesionally so we got a good result. The advertising and promotion was done very well. I was confident Wayne would do his best to get a result and he did.

Demica and Joanne, I am writing to thank you both very much for the excellent service provided to us in the management of our property. The promptness and efficiency with which both of you have dealt with issues regarding the property has been very good. Thanking you both once again.

Demica and Joanne, I am writing to thank you both very much for the excellent service provided to us in the management of our property. The promptness and efficiency with which both of you have dealt with issues regarding the property has been very good. Thanking you both once again.

We would like to provide some positive feedback for Joanne Cripps who was managing our property's last tenant maintenance request. Her responsive, thought-through and professional manner in dealing with this matter has impressed us, and we wanted to let you know about this to ensure she gets recognised for her good work.

I thought I’d take a minute to send you a short email regarding the excellent follow up I have been receiving from Claudia. I guess you generally only hear when things have gone pear-shaped, but I think it’s appropriate you also hear of the great staff you have.

I have found (generally), property management follow-up to potential tenants is non-existent. It has been refreshing to have quite the opposite from Claudia. She has called me AND followed up with an email to answer my queries.

Thank you guys and especially, Claudia.

"Top Agent"

Jack has done a great job getting us a nice fast sale with an amazing price and stress free. He was enthusiastic, switched on and not pushy. Was a pleasure to deal with and will recommend him to friends.

"Very nice and professional."

Jack had provided professional service on this property deal. He is so nice that can answer all my stupid questions. He’s also very patient for my inspection to the house. Really appreciate to have him helping us!

"Friendly, great communicator and experienced negotiator."

Jack was so awesome to deal with from the very start, from the moment we met him right through to the end of the sale of our home, we felt comfortable trusting him that he would handle this daunting process with true confidence. Being our first time selling a property, Jack guided us through the process with calm and assurance. We had a difficult time during the contract period, but Jack did a great job holding the fort and keeping us updated and making sure it runs smoothly for us.

I highly recommend Jack for his friendliness, his power negotiating skills and excellent communication.

The owner of Ayr Street, Doncaster, wanted me to pass on her sincere thanks to you as her Property Manager. She is considerably impressed by your professionalism and willingness to go above and beyond for your client. From a sales perspective, your arrangements and co-operation with our team throughout the sales campaign was also appreciated. Congrats to you!

Alexandra is always professional and goes over and above to ensure excellent service is given at all times. For someone of her youth/generation, it is hard to find an exceptional work ethic and a high level of skill in written/verbal communication, follow up problem-solving and common sense. Her ability to know when to escalate to management is brilliant also. She has impressed me so much that I am writing to you for a second time to sing her praise.

I do hope that Fletcher’s can invest in her as she has in you, being a great asset and representative for your business. And I am confident in the future, given the opportunity will be a great leader within the Fletcher’s Property Management department

Just want to express my gratitude for an excellent service provided by Alexandra during my stay through to vacating process. She is very lovely, quick to respond to my queries, helpful and accommodating. I hope to work with her again in the future, she deserved my recommendations. And to the Fletchers Property Team, thank you and all the best!

I just wanted to say that we are really happy with Alexandra, she is doing a great job looking after us. She’s a keeper!!

When we decided to sell our beloved 48 year old family home, we had no hesitation on contact Harpreet for whom we had known of for 10 years. Harpreet’s knowledge of the Real Estate Industry and Market trends means he can advise accurately with his appraisals. Harpreet guided us through this daunting process (of selling) with exceptional professionalism, whilst assuring the Vendor peace of mind.

For over 20 years we have experienced a very high level of professionalism, understanding and care from Graeme. Since our original purchase of the property, Graeme has kept in touch each year and offered assistance and advice in all aspects of the local property market. When our decision to sell was made, and options were discussed, Graeme explained patiently and openly which eased our minds and allowed us to go with the right campaign. the sales process was thorough and communication to us better than we could have hoped for. And then there was the result, a great credit and testament to Graeme's hard work and follow through.

I recall speaking with you on the phone to arrange my first meeting with Tim. You were very welcoming and friendly.

Later I took a couple of calls from you while driving back to Black Rock, and I became aware of your deep level of empathy and genuine concern. You spoke to me as a valued person.

Tim surely has a great PA on his team.

Many thanks for your compassion and sensitivity Allison.

We just wanted to acknowledge Annie’s continuing hard work and diligence in managing our properties. Her communication is outstanding; we are kept fully up to date at all times. She manages quick turnarounds on our properties too. We feel like she is always completely up to date with everything that’s going on.

Thank you for making the purchase of our beach house so simple.

James and Alex were very accommodating with any request. We look forward to many happy family memories.

Warm regards,

Daniela and David Tedesco

We found Alex very easy to deal with, she always kept us informed how things were progressing. She helped to make a very stressful time much easier with her relaxed manner.

We would have no hesitation recommending her services to anyone thinking of selling.

The no fuss approach to a property sale was a godsend. Easy, efficient and reliable.

Alex always went above and beyond the making the sale of Hesse St amazingly easy.

I would recommend Fletchers to anyone selling property on the Bellarine.

This is the 4th house Liam has handled for us. This is due to his amazing knowledge, hard work, persistence and again hard work, always in communication with us and you always feel he is working just as hard for you as well as his company. We recommend Liam very highly. A very professional, courteous and knowledgeable individual.

Tim was fantastic. Straight down the line and no mucking about. A true professional in every sense of the word and acutely aware that we were selling our family home of 25 years.

He never failed to answer any of our questions and when it came to the auction, wow, did he impress. Humour, detail, spirit and did I mention the great price.

Tims supported by a superb and equally competent team. We were in great hands which was such a comfort to know.

Thanks, Tim for all your hard work.

Just wanted to commend Annie Ching, our property manager who has been fantastic from the start! She has written back promptly to every email (often outside business hours) and always finds the answers to queries she may not know immediately. Annie is also very warm in person.

It is such a refreshing change as my partner and I have both had sub par experiences from other real estate agents around Melbourne in the past, who often don’t even acknowledge tenant requests at all, or even know who we were in person.

Great work Annie!

I can't say enough about Lea's professionalism. She is very responsive and has extensive knowledge/connections to the get property rented out. My wife and I selected Lea from a list of recommended realtors. Her prompt response was a good indication of the level of commitment Lea has to service. As we are not in Australia, we depended on her to manage inspecting, collecting the keys, checking for defects in the new property, the handling of the hand over from the builder and selecting a good tenant for the property. She also helped us got our fencing, landscaping, blinds and depreciation report done.

Throughout the rental process, Lea was extremely responsive and thoughtful in her recommendations to us. I've worked with a lot of realtors, and Lea is the most service-oriented realtor I have worked with.

As with all good agencies, the people working behind the scene plays a big part and I would like to thank Natalee Amici who have help made the rental process seamless.

Once again thank you Lea and Natalee.

The best agent experience we had, the service is very personal and makes you feel your interest is really cared for, super helpful. Would definitely recommend.

Excellent Agent - from start to finish. Rarely do you see such commitment and passion. Exceptional after sales service.

I should say a big thank you to Harpreet Walia and his team for their help in finding me an investment property. After going through many real estate agents (YPA, Barry Plant, Jason Montello) I strongly suggest to everyone this is the guy to deal with in buying or selling properties. He is very genuine and gives great suggestions. Guys please don't trust and fall for other's marketing skills who always try to push you to increase your offer more than the value of the property worth in today's market and make themselves money. I have gone through many of these real estate people. The above mentioned few names of real estate people are just an example to whom I have contacted and placed offers on properties and withdrawn before I made a deal through Fletchers Wyndham.

Really appreciate the professionalism and expertise of Fletchers Wyndham for finding a suitable tenant for our property in Tarneit. Heaps of thanks to our property manager Lea who has been always patient and rigorously held opens to meet my requirements of finding my ideal tenant. I would also like to thank Navin for being really honest and always being there throughout the process for answering my questions anytime along the way. I reckon, Fletchers Wyndham stands out and has carved out a niche in today’s competitive property market since it’s really difficult to find a property agency with a bunch of such reliable people. I feel confident that Fletchers Wyndham is looking after my property and it’s in good hands of Navin and team, thanks a lot guys and keep up the great work!

I couldn't thank Lea Thiele enough from Fletchers Wyndham. Lea has always been an absolute pleasure to deal with. She provided us with detailed information and follows up on every concern we have. I would highly recommend using Fletchers with both sales and property management. Once again, thanks Lea!

Whether you’re a landlord or a tenant looking to lease, I highly recommend that you look to do your business with Lea. She is a pleasant and consummate professional with many years’ experience and is dedicated to making your rental experience as smooth and stress-free as possible! If it weren’t for the fact that I am now in the market to buy a farm property out of Melbourne, then I would definitely look to keep renting with Lea!

A massive thank you to the team at Fletchers Wyndham. In particular, Harpreet Walia for his assistance with the purchase of my first home. Being quite unfamiliar with the whole process, I’ve definitely appreciated his patience, prompt communication and advice. Harpreet is not only very passionate and knowledgeable in his line of work but his approach is very genuine also. I am beyond happy with how smoothly settlement went so thank you for all your efforts! Highly recommended!

I can confidently say that Fletchers are the BEST Real Estate that I have ever worked with in my life! Lea Thiele is one of the most dedicated and efficient property agent. I will strongly recommend Harpreet Walia and Lea Thiele for all your property needs!

Good agents and service. Always prompt in their responses.

Fletchers Wyndham have been a real treat to deal with! Navin Chugh and Lea Thiele are amazing people… fantastic work ethic and so knowledgeable. I would give them more stars if I could. Thank you for all your help guys!

It’s been a 5-star experience to deal with Fletchers Wyndham. As a landlord I was impressed with the prompt response and professional advice with Lea Thiele. Lea’s professionalism and strong commitment to the quality service proofed that this is the “go-to” agent. Also, I would say thanks to Lea’s colleague, Jaz Peng, he’s been great and very helpful through the whole process.”

Exceptional customer service! I engaged Fletchers Wyndham to lease my rental property and was impressed by their Real Estate Agent Lea Thiele’s professionalism and commitment. Every aspect of leasing was taken care of and it was a hassle-free experience for me, thus exceeding my expectations. The property was leased much earlier than I anticipated. I would highly recommend Fletchers Wyndham.

I had a wonderful experience with Fletchers Wyndham. Entire team is very co-operative and friendly. They look into the details of each job and will do their level best to get the results promised. Lea the property manager is handling two of my properties and I must appreciate all the hard work she has done to get me the desired results. She was very professional and enthusiastic in her approach. Great work Lea! I am really happy to work with them and will always recommend all my friends and family members to them.

John was very helpful for us and helped us with purchasing our first home in Australia. He is very kind and understanding.

John was more than willing to accommodate what we wanted and went out of his way to help us in selling our house.

John is very knowledgeable. He understood the market and provided great advice. John is also very persistent and followed up with respect and understanding.

Very reliable, professional, honest and old school. I look forward to dealing with him again in the future. I can not speak highly enough of this agent. Love his work.

John got us a good sale in a tough market where others couldn’t. He knows the market very well and has a lot of contacts in the local area and knows how to get deals done. Also, he has integrity and is a nice guy so was a pleasure working with him and I would thoroughly recommend to anyone looking to sell in the area.

John has great knowledge and was easy and very helpful with the whole experience was always there when we had questions to be answered and always replied to phone calls, great experience.

We first met John about 11 years ago to sell our previous home, and purchase our current one! From the moment we met John, his professionalism shone through! His knowledge was awesome, and he’s honest and tells it like it is! We felt like we had known him forever! We put our complete trust in home from the start!

Recently, after all these years, we contacted John, to sell this home. Once again, he showed us the same wonderful traits! He’s done an awesome job, once again! Wouldn’t use anyone else!

Well presented, extremely informative, guidance in preparing home for sale above and beyond.

John is easy to work with. He explains everything as you go along with selling your property. And he will help you above and beyond what most people would. A friendly and hardworking guy that gets the job done!

My experience with Daniel was excellent. He was honest and upfront with me the whole time and always made me feel supported throughout the process. His communication and commitment were without fault; even when we hit some hurdles during the campaign because of the market. But Daniel was willing to exhaust every option to get the job done. It was a pleasure Dan! Thank you so much for all of your help.

This is the second time Tim and his team have sold for us and once again they have delivered an outstanding result. They ran a flawless campaign and connected the right buyers to the property. Come auction day, the buyers were there, the hands went up and we sailed past our reserve. Whoever thinks selling property is a difficult and stressful process hasn’t sold with Team Heavyside. I’ve said it before, and I’ll say it again, they are simply the best in the business.

Since Alexandra took over as my agent in May 2019, she has been nothing but stellar! She is courteous, professional and follows up diligently on topics we have raised since staying at this property. She is a joy to work with, and has set the bar very high. Every property agency should have model employees like Alexandra.

The hardest thing about choosing a Real Estate Agent is, are you going to get your money’s worth? We can give you an absolute guarantee you will if you choose Tim. He has put 100% commitment into the sale. He is the first agent we have ever felt deserved their commission. If you want the process to be as smooth as can possibly be, then put your faith in Tim. Fletchers go above and beyond with service that most agents offer. It could have been a property worth $20 million with the dedication he gave to selling it for us. Clearly, the price of the property does not discriminate their service. We won’t ever use anyone else! Tim should open his own ‘Real Estate College’ to train the next generation! By the way, we’re really hard to impress!

I engaged Tim for the sale of my home in Box Hill after he sold the house to me originally. I was so impressed with the whole Fletchers team that there was only 1 choice come sale time. Here’s why you should use Tim Heavyside:

- Amazing local knowledge of the property market

- His rapport with the general public is second to none

- Great negotiations skills

- Great communication skills and always follows up

- Has a well trained and professional team that backs him up.

- One of the best auctioneers I’ve ever watched.

- Most importantly Tim strives for the ultimate result for his client, not just a sale.

I would highly recommend Tim to anyone and I would definitely use Tim again myself. Thanks again Tim for an amazing sales result on my home.

Absolute pleasure/privilege to have had Tim Heavyside and team from Fletcher’s realestate represent my property for sale on the market and to have achieved an excellent sales result. Cannot express in words how content it was to deal with Tim and his team. Throughout the whole campaign they kept in touch, regular updates and showed great professionalism. Highly recommend Tim and team to anyone selling a property expecting high results.

We selected Tim Heavyside of Fletchers Real Estate Agency from the interviews we had with several agents. The standout was his professional attitude and knowledge of the market and area. We weren’t disappointed. The whole Fletchers team had the same attitude of warm friendly but business like approach. Throughout the marketing, presale and auction they were there for you. After the auction they were outstanding in closing the sale and finalising the paperwork. A great team led professionally by Tim Heavyside. I recommend them to anyone.

Tim was an exceptional agent leading a very good and committed team. Tim’s strong communication skills made working with him a pleasure. He strongly led us through every step of the sale and auction process, ensuring we understood all aspects, while using his extensive knowledge of the area and buyers to make strong recommendations. He was supportive of our expectations and desired outcome, gave us strong advice based on his knowledge and experience - he did a great job and we achieve a result well above our expectations. We would strongly and unconditionally recommend Tim for all future sellers, you couldn’t go wrong.

We engaged Liam from Fletchers Real Estate to sell our investment property in Leopold and under difficult circumstances, Liam was able to find the perfect buyer for the situation in a matter of weeks. We highly recommend Liam to any person looking at selling their house.

A very smooth professional. Maurie suggested improvements on our home and it was very good advice. I wouldn't hesitate to consult Maurie and his team if I decide to downsize from my home. I felt very comfortable with the whole process and would recommend the Fletchers team to anyone who is looking to buy or sell.

We really appreciated the staff at Fletchers Balwyn. Thank you very much for your patience and sincere help. We believe that we are satisfied with the successful sale of our house in the current market situation. A big thank you to Nick and Cherie!

We really appreciated the staff at Fletchers Balwyn. Thank you very much for your patience and sincere help. We believe that we are satisfied with the successful sale of our house in the current market situation. A big thank you to Nick and Cherie!

I am blown away at how quickly everything has been done! Truly amazing what has happened since Monday night. I am so impressed, thank you so much to yourself and Tim. Very happy.

I sought Fletchers through their local profile and a few referrals from friends who have used their service over many years.

Their knowledge of the area and local market meant they could give an accurate estimate of my property’s value.

Their understanding of buyers coming into the area meant they could work with those buyers to determine their interest and work towards on offer and a successful sale.

Their integrity meant there was no need to criticize other agents or put on a slick, dishonest marketing pitch.

I felt Nick and Rob were always honest with me.

I appreciate their advice and it led to a successful sale so I’d certainly recommend them - and have.

I sought Fletchers through their local profile and a few referrals from friends who have used their service over many years.

Their knowledge of the area and local market meant they could give an accurate estimate of my property’s value.

Their understanding of buyers coming into the area meant they could work with those buyers to determine their interest and work towards on offer and a successful sale.

Their integrity meant there was no need to criticize other agents or put on a slick, dishonest marketing pitch.

I felt Nick and Rob were always honest with me.

I appreciate their advice and it led to a successful sale so I’d certainly recommend them - and have.

Kaining is the most professional and helpful real estate agent I have ever met. She is a very friendly person to deal with. I appreciate all of her efforts in her approach to selling my property in a very tough time. Kaining was extremely dedicated to selling our property. I would highly recommend her and her team at Fletchers.

We must express how professional Tim Heavyside and his team are. Tim is a motivated and dedicated agent. His personable approach and attention to detail paid dividends on the sale of our home. Tim has a very polished practice with an excellent support team. Each team member worked very hard to get the best outcome for us. The neighbours expressed how delighted they were with how Tim represented our property and the local neighbourhood during his auction introduction. This displayed to us and all who attended his ability to communicate the best aspects of the property. Tim achieved an excellent result in a tight market. We would not hesitate to recommend Tim Heavyside and Fletchers great service.

We must express how professional Tim Heavyside and his team are. Tim is a motivated and dedicated agent. His personable approach and attention to detail paid dividends on the sale of our home. Tim has a very polished practice with an excellent support team. Each team member worked very hard to get the best outcome for us. The neighbours expressed how delighted they were with how Tim represented our property and the local neighbourhood during his auction introduction. This displayed to us and all who attended his ability to communicate the best aspects of the property. Tim achieved an excellent result in a tight market. We would not hesitate to recommend Tim Heavyside and Fletchers great service.

Having to sell a property in a tough market is never fun however I can guarantee I would not have a got the price I did without the sheer persistence of Daphne. Phone calls everyday to keep me updated – Private inspection after private inspection to ensure anyone that missed an open got to have a look. Extremely happy with Daphne – and very thankful she was my agent, made a stressful time a bit easier! Could not recommend anyone more highly.

Daphne is such a professional agent with very efficient and diligent working attitude. She always can give us a good idea and advice on how to achieve the best-selling result. Through her hard work and efficient arrangement, our house was sold within 2 weeks. Thank you so much Daphne. You are highly recommended.

Daphne is attentive and positive. Hard worker, punctual and efficient.

Thank you very much for your professional, honesty and friendly service which helped up get a good outcome and much faster than I expected.

Very satisfactory, he always keeps me updated with the market and sends updates every week.

Dennis is a good agent and he does perfect work. I am happy for buying this apartment. Dennis is an honest and responsible man.

As a first-time buyer, the whole experience can be very overwhelming. Luckily, the property that I ended up purchasing was in Dennis’ safe hands and he was always very close by to answer any questions or alleviate any concerns. Even when Dennis was unwell for a short period during the negotiation phase, the rest of the team at Fletchers Wyndham knew exactly what was going on and they provided a very smooth transition to another agent and then back to Dennis when he returned. It is no secret that often agents are on the seller’s team, but Dennis and the team provided a great amount of support and made my first purchasing experience a very positive one. Highly recommend Dennis and the Fletchers Wyndham team to prospective buyers and sellers.

Dennis was very knowledgeable of the market, listened intently to our requirements and focused on meeting our goals.

From the start, Dennis was incredibly persistent, helpful and a great communicator. We received daily updates by phone, texts and email and we felt confident in Dennis’ experience and expertise. Dennis made the process so easy. Our property was previously listed for 7 months with another agency. When Fletchers Wyndham courtesy of Dennis took over, our property was sold in just 2 weeks and at the right price we wanted. We couldn’t be happier. We are satisfied with every aspect of our dealings with Dennis and we highly recommend him as an agent.

We are happy with the service Harpreet has provided us. Very professional and experienced. Happy to recommend him to others! Great job!

About the best recommendation anyone can give. Harpreet was diligent, attentive and ultimately successful in selling my property, despite my being overseas and declining market.

I should say a big thank you to Harpreet Walia and his team for their help in finding me an investment property. After going through many real estate people (like YPA, Barry Plant, Jason Montello) I strongly suggest to everyone this is the guy to deal with in buying or selling properties. He is very genuine and gives great suggestions. Guys please don't trust and fall for other's marketing skills who always try to push you to increase your offer more than the value of the property worth in today's market and make themselves money. I have gone through many of these real estate people. The above mentioned few names of real estate people are just an example to whom I have contacted and placed offers on properties and withdrawn before I made a deal through Fletchers Wyndham.

He is a very helpful person, if our friends are buying or selling property, we are recommending his name.

Harpreet is a down to earth agent, honest and friendly in the short period of time we have known him. However, it feels like we have been friends for years. His enthusiastic and approachable nature is none like the other agents we have had. We highly recommend him to anyone who needs professional advice; the best real estate agent. Many heartfelt thanks Harpreet!

From the first meeting Harpreet could not have done any more to help us have a smooth ride while selling our property we are very impressed with the service and advice that we received, we sold our property within two weeks on the market. Harpreet brought the best offer we could have asked for and he negotiated further to exceed our expectations. Harpreet made us feel totally as ease and gave us regular updates throughout the whole process which really took the pressure off a stressful process. Not only selling the property, Harpreet gave advice to us for buying our next property without hesitation.

We would highly recommend Harpreet to anyone considering selling their property, Harpreet is very knowledgeable and supportive. If we ever want to sell again, we would not use any other agent, thank you very much for all the help.

If someone is selling property, we will highly recommend Harpreet Walia. His communication skills are amazing, and he is a very enthusiastic person. He did not only sell our property but guided us to buy a new one. And most importantly, we got the price that we were expecting.

Great agent, always helps you find a way to buy your dream property. Strong knowledge about the market, professional service, all I can say is Thank you Harpreet!

As a first-time seller, we were lucky enough to get in touch with him through a friend. He knows what he is doing and he did what he said. We got exactly want we wanted from his business.

Harpreet, I would like to thank you for helping sell our property in Truganina. Right from the first meeting we know you were the type of agent we would feel comfortable dealing with and trust. There was never any question about the sale price expectations not being met and at all times felt you were being honest and straight forward with us. From the first day until the property sold, I was kept updated with daily and weekly updates which I felt I was dealing with professional people. Harpreet you kept us updated on market feedback during each stage of the selling process and kept us both well informed on the progress. I would not hesitate recommending you as an agent to any of my family, friends or acquaintances.

Tim and his team work diligently throughout the sale campaign, keeping us informed of the market conditions right up to auction day.

Relationship building and responsive communications were strong – key factors that help achieve a good result under the circumstances.

The whole selling process was very smooth and the follow up after the sale was great.

A very professional team, we would highly recommend Tim to others.

From the beginning we were very impressed with the efficiency and pleasant manners of Ms. Wang.

She gave us excellent professional advice about the selling of our property and explained every step to follow in order to obtain the best price, but also she listened carefully about our expectations.

She got the best price in a relatively short time considering how difficult the market is at the moment.

We certainly will recommend Fletchers and Ms. Wang to out friends and relatives.

We feel very comfortable in Madeleine Hills' hands!

Both Emily and myself are both overjoyed with our decision to select Liam Rock to sell our property at 91 Orton Street, Ocean Grove. From day One to the day it was Sold Liam was simply the most dedicated, clear minded real estate agent I have had the pleasure of working with. I had heard from friends and colleagues of how good he was but our experience even further exceeded his reputation.

He is an excellent communicator and his feedback is clear and to the point and that is what both sellers and buyers are wanting to hear. He was never flustered in any situation throughout the whole process and this made ourselves never ever question Liam’s ability to get us a sale.

The great thing about Liam is he ended up presenting us with a few buyers on our house and helped us negotiate what was the better buyer for our family. He had people with more money than our purchasers that wanted long settlements and Liam helped us get a quick 30 days settlement which worked us perfectly for our kids and ourselves.

Although we are proud for ourselves and Ocean Grove that our house has been recorded as the largest sale price in the region, both Emily and myself couldn’t be prouder to share this record sale with “Liam”

He is a great guy with “No Ego”, “No Show”, just a good person who we trust (and if anyone else is thinking of selling any high-end property) and you should trust as well to sell your properties.

Liam’s negotiating skills achieved a great result for all parties, again. Liam sold our waterfront land a couple of years ago. When choosing an agent to sell our own home, we were confident Liam would communicate with us promptly, give genuine feedback and get the best price for us. I’m comfortable recommending him to you.

I would like to appreciate Cassidy's prompt responses and her very warm attitude in all our house-related matters.

Richard Poynder sold my property within 5 days of it being on the market! I have bought and sold a number of properties over the years and would highly recommend Richard as an agent. He kept me updated on the buyers, he was straightforward to deal with and he really listened and responded to my request for how I like to communicate.

I couldn't be happier. Thanks, Richard.

Richard was absolutely great nothing was a hassle he agreed with our price range and fought for a better price to the end. Would seriously recommend him to anyone and would use him again for sure best we have ever had!

Selling our parents’ home was a smooth process made easy by having Richard Poynder as our agent. The information and guidance from Richard helped greatly and we appreciated a no nonsense and honest approach to all our questions. We cannot fault our experience with Richard. Highly recommend.

It was really refreshing dealing with Richard. He made it feel like it wasn’t all about the vendor and went out if his way to help us. Nothing was a problem for Richard and he had a very personal, gentle approach... certainly not your typical pushy real estate agent. Thanks Richard, it was a real pleasure!

The service we received was excellent. Would highly recommend Richard. We were constantly kept up to date through-out the whole process, making it very stress free.

I trusted Richard from the first contact. He was sensitive to my situation, replied with full market data promptly, was never pushy, very professional.

Having dealt with them on previous occasion felt more the comfortable that Richard and the team would look after us, if you’re selling or buying these are the people to see.

Richard clearly knows his location and his expertise and professionalism was second to none. Thanks for your help Richard, couldn't be happier!

Richard was someone I would recommend to anyone who is putting their property up for sale. His advice on presentation of the property was invaluable.

Richard was very helpful, always reporting back to keep you up to date. We could not have found a better agent. He sold our property for us and achieved what we wanted. Recommend highly!

Professional and capable agent - no fuss just gets the job done. Follows up and does what he says he is going to do.

A polite credible and believable Real Estate Agent willing to assist whenever asked. Thanks for your help and support.

We used Richard to both buy and sell properties. When looking for a property Richard met our specifications and communicated all available opportunities quickly and honestly. He walked us through all the steps in off the plan purchasing and we are definitely pleased with the result. On the selling side Richard gave us an honest and accurate appraisal of the market and negotiated a great result for us. He was aware of all potential buyers and advised us accordingly if their sincerity or otherwise. Richard is very professional answered all our queries and is very realistic in his approach. Highly recommend him.

From the time we first engaged Fletchers we found Mark and his team to be very friendly and helpful and gave us a high level of confidence that they would look after us.

They achieved a great settlement and we trusted Mark's advice to sell before auction. Mark has continued to support us as we approach the settlement date.

I would recommend Mark and his team to any friends who are selling their home.

Liam was a breath of fresh air. He was able to sell our home for a price far beyond our expectations and did it in under 2 weeks. I would not consider using any other agent when it comes to selling our biggest asset.

We selected Kristy to handle the sale of our property as we were impressed with her detailed knowledge of the local market conditions and her clear plan for promoting our home to potential buyers.

We found her to be very easy to relate to and together we formed a partnership based on mutual trust and respect.

Kristy listened carefully to our needs and preferences and guided us through what can be a very stressful process with skill and compassion.

Her negotiation skills were very evident as she worked to develop a total settlement package plan which also took into account our particular requirements.

Throughout the process, Kristy maintained constant communication with us and was our exclusive contact.

Our property sold quickly and Kristy achieved a realistic price for the current market conditions.

She is an outstanding repressive for Fletchers and we were delighted with her friendly and professional manner.

I am writing to share some positive feedback and exceptional service from Demica Stamopoulos, Property Manager.

I had never been in a situation where tenants had broken a lease and Demica demonstrated excellent experience in how to manage the situation. Demica was excellent at stepping me through the process and what was required. Her expertise was terrific and she was a partner in this process. She took time to explain things, provide a strategy and constantly kept me updated.

I trust Fletchers have a reward and recognition program where Demica can be recognised which is why I am writing to you both as Executive Chairman and CEO/Director directly. It was due to Demica’s exceptional client focused skills that I have remained with Fletchers. She is an asset and brand ambassador for your organisation and I hope others take her lead.

I just wanted to pass on Cassidy’s great service. She was so efficient and professional, and exuding lots of warmth and care.

We haven’t had the best property agents in the past but Cassidy was a delight. I can imagine it is a difficult job and times but she clearly enjoyed her job.

We look forward to her being our property manager.

I am very happy to write to you and congratulations are in order for Lydia. I am thrilled with Lydia's service. She is a credit to Fletchers.

Unfortunately, I cannot give references or reviews on behalf of [company] however personally I was very happy with the level of communication and responsiveness of Michael.

We thank Daniel & Jarrod for their constant help with not only selling 4 Kambora Court Mooroolbark but assisting us in problems with our tenants which did not intent leaving the property.

The patience and support doing the sale of the property was much appreciated.

These two people we would recommend to anyone trying to sell a property as our sale went through under duress - taking a lot of patience from all concerned, not only with Daniel and Jarrod, but with all staff concerned.

We thank Daniel, Jarrod and all staff of Fletchers Mooroolbark.

Thank you very much for your patience and sincere help. We believe that we are satisfied with the successful sale of our house in the current market situation. A big thank you to Nick and Cherie!

Thank you very much for your patience and sincere help. We believe that we are satisfied with the successful sale of our house in the current market situation. A big thank you to Nick and Cherie!

We highly recommend Jeremy to anyone thinking about selling their home. Jeremy is very honest, makes pragmatic recommendations, is very affable and reliable, and extremely pleasant to deal with. We have used Jeremy now a few times and will not go to any other agent in our area. We know he treats not just us but potential buyers respectfully and works to get the best outcome for all concerned. Jeremy is an asset to Fletcher's and sets a high standard for real estate agents generally.

Jeremy is the BEST!

Selling your property can be a daunting task. I found Jeremy Desmier to be totally professional in all aspects of my sales process. This meant that I had peace of mind and little to worry about.

I can highly recommend Jeremy Desmier to anyone considering selling their property.

We have used Jeremy as an agent for the last 16 years. Without fail, we have always sold and many times before auction.

He is trustworthy, honest and realistic.

We would highly recommend Jeremy as an agent.

Excellent to deal with, straightforward and worked with us on the offer. Friendly and very professional at the same time which can be hard to balance. Did not come across as a real estate agent which is refreshing.

Jeremy sold our home of over 35 years. Fletchers have sold multiple properties for our family over four decades, always achieving a positive result, this time was no different. Jeremy, as you would expect in this current property climate, put in an extra special effort to achieve a great result. All through the campaign, both Jeremy and the Fletchers team were totally in sync. Jeremy was clear and upfront with what to expect throughout the campaign and on auction day. As it turned out, it was like Jeremy wrote the script. It went just as described and we achieved a more than satisfactory result. This was through continuous communication from beginning to end and never straying from the facts. I have no hesitation in having Jeremy sell again for us or recommending him to anyone who wants an agent that really knows their business.

In what proved the most difficult market, Jeremy provided his high level of expertise and experience, and a positive attitude to effect the sale of our property.

Thoroughly recommended.

Annie has been nothing but an excellent property manager for us. Annie has amazing communication skills and is always prompt and helpful when replying to our queries. Would recommend Annie highly to potential tenants.

Annie responds promptly and always answers her phone when we've called, which is very refreshing.

Thanks for all your assistance! It felt like a smooth painless process, which was great!

Madeleine Hill has been very communicative to us on any questions or issues we've brought up, and is very prompt in giving us updates in a professional manner.

Professional and courteous. Excellent service.

She is a great and effective communicator. She gets the jobs done in short period of time.

Quick note to share our experience with Fletcher's and particularly Cassidy to date.

Cassidy is amongst the best property managers we've dealt with. She went out of her way to seek the landlord's consent to extend the tenancy start date and she did this only after taking the trouble to understand the circumstances leading to our request. Most if not all would have not even tried.

In addition to being solution oriented, she's thorough, efficient and friendly too.

An outstanding effort in a difficult market place. The communication and professionalism throughout the campaign was excellent. We were impressed with the initial presentation prior to signing, and Fletcher's delivered on every commitment. We would have no hesitation in recommending Fletcher's to anyone.

From the first meeting with Rino Presutto I was happy by his friendliness, honesty, help on how to best sell my Aunt's home. The whole experience was a relaxed and friendly time for me, I was always kept informed of everything and where we were at with advertising, open for inspection days and also the number of people looking through. Rino Presutto also gave us good advice on what we needed to do to make the house more presentable for the Auction. Very happy with the result.

My wife & I felt very comfortable with Rino as our agent. Rino didn't come across as a "cheesy car salesman" type of agent which was refreshing. He is honest, helpful, knowledgeable, reliable & was always upfront & clear with us throughout the whole process. We are very happy with the result & would highly recommend Fletchers & Rino to anyone looking at selling their home.

Rino has just sold my mothers house and has been very helpful throughout the whole process. He is approachable, friendly, answered all our questions and kept us well informed. Thanks Rino for all your help.

Rino was a exceptional agent, he was professional and lovely through the whole experience. He was honest and knowledgeable with all aspects of selling my house. Highly recommend. Thanks Rino!

Rino demonstrated an unfailing desire to achieve the result we wanted. From early advice with regard to house presentation and market expectation and all the way through to the final day of sale and getting the buyer across the line, Rino showed enormous expertise. With the right level of contact throughout the sale process and in a friendly, very honest and astute manner, he provided much comfort to us and made the whole process easy as he took on himself the stresses and difficulties of tenant removal, renovation, presentation, legal, market campaign and sale. I have no hesitation in recommending Rino and Fletchers.

About a week after we engaged Rino to sell our house, the Melbourne property market went into freefall. We had chosen Rino initially because of his calm confidence, his experience and the fact that he presented as a decent man who knew his stuff. Unbeknownst to us, he was also a rock in a crisis. As house prices fell like leaves all around us, Rino held his nerve, supported us through tantrums and panic attacks, and brought all of his skills and decades of experience as a real estate agent to steer our shaky house sale through the unexpected and unpredictable storm. His calm assurance, his confidence and his knowledge of the industry and of buyer behaviour kept us on track when we should have derailed. When houses all around us started going for under a million he was like a rock in a storm - he told us to hold our nerve, that we would sell for close to what we were asking. And we did. Knowledgeable, assured, determined and a very nice man. Pick him over the others.

You can't go wrong in selecting Daiman as your agent. Yes he got us the result we wanted (well, better than we wanted in fact), but for me it was his communication throughout the campaign that was outstanding. He was always available, and he was open and honest about how the campaign was going. He won't tell you what you want to hear - he will be honest and tell you the truth. For me this was the most important factor in the relationship. Daiman also has great market knowledge and advice along the way.

In an industry where we’ve all heard tales of unreliable, disingenuous and dishonest agents, Daiman Kane and Fletchers are the antithesis and antidote to everything that can be wrong with the industry. We found both Daiman and Fletchers to be above reproach in their dealings and the way that they conducted themselves. We couldn’t have asked for a better and more honest experience. Communication was always prompt and respectful. We always knew how our property was tracking, and feedback was always helpful and articulate. Daiman sold our principal residence and we also bought our new home from him as well. In both scenarios, we couldn’t have asked for a better agent. In future, we won’t hesitate to use his services again.

Daiman from Fletcher's was great to deal with during the entire sale process. Appreciated the objective and transparent advice we received, and the regular updates after each open. Will happily work with him again in the future.

My wife & I felt very comfortable with Daiman as our agent. He is honest, helpful, knowledgeable, reliable & was always upfront & clear with us throughout the whole process. We are very happy with the result & would highly recommend Fletchers & Daiman to anyone looking at selling their home.

This is our second time using Daiman. He helped us buy our current house and now he has assisted us in selling my late mother's property. Daiman was patient, helpful and went on and beyond, to the point where he came in on Sunday to ensure we got the sale and received our deposit cheque. Daiman is thorough and did a great job for us. We would definitely use Daiman again.

From listing our property to achieving a sale took only 2 weeks in a period when National press/commentators were talking the market down. Therefore, we could not be more satisfied with Daiman's attention to detail and follow up to achieve our sale.

Our property was on the market for only a couple of days before it was sold. Fletchers used their database to actively market the property which resulted in a good level of interest very quickly, and we were very happy with the price achieved.

Daiman was recommended by a friend for his honesty and down to earth approach. From the day he entered our house, he proved that and so much more. His advice has been invaluable "declutter, declutter," those words will echo in our heads forever! His positiveness, "You will sell," his thoughtfulness when we were on a downer and just his overall professional approach. We would recommend Daiman to anyone and everyone.

The Fletchers team at Mooroolbark were very professional in the handling of our property. Always prompt, courteous and nothing was too much trouble, from the beginning to the end! I would definitely recommend Fletchers Mooroolbark to family and friends. Thanks guys, you were a pleasure to deal with.

The Fletchers team at Mooroolbark were very professional in the handling of our property. Always prompt, courteous and nothing was too much trouble, from the beginning to the end! I would definitely recommend Fletchers Mooroolbark to family and friends. Thanks guys, you were a pleasure to deal with.

I am a tenant in a property that Demica takes care of and I wanted to take the time to contact you with regards to my gratitude for the high calibre and professional way in which she has engaged with me.

I have been in the property for a few years now and have found her to be prompt in her reply to enquires, flexible with regards to inspection times (I have a cat so prefer to be home when she comes) and impeccable as an advocate for my position and that of my landlord.

I am very happy in the property and found that the owner is very responsive also.

You have a real asset in Demica and I’m very fortunate to have dealings with her.

Demica is of good character, polite, courteous and professional in her approach of any issues.

Rob is very friendly and professional. We felt he really knew the game. He listened to us and kept us informed at all times. He sold our rental property in June 2017 and we were so impressed with him that we chose him again this time.

Ben is a pleasant and polite salesperson. He kept us informed at all times and was honest about what was to be expected of us and what the market was at the time of sale. Ben achieved our reserve price plus more.

We were very happy with Stefan. He was always pleasant and helpful. He kept us informed every step of the way. He is very knowledgeable of local properties and contacted us after every inspection. A dedicated and decent person, we highly recommend him and could not be happier. Thank you.

Thank you all very much for your hard work in the sale of our house. It wasn't a smooth sale due to the impact of changes in legislation and bank loans and China's control of cash going overseas on the property market. The negative impact is very significant in our area, Doncaster. We didn't get many keen buyers really but Tim was resilient and remained positive throughout the selling process, that was great leadership for the team! We thought it would be difficult to sell our house even at the reduced price but your hard work, flexibility and strong negotiation skills had made the sale happened, fantastic!

On one Monday, Tim and Spring worked very hard to contact all the potential buyers and negotiated hard with the Buyer and got her signed a written offer. The price was a bit lower than our reduced price but good enough already. Big thanks to Spring who worked so hard, even until 10:30pm as a previous potential buyer showed keen interest. However, we couldn't accept the offer for it was subject to finance. Spring was very patient and professional in dealing with the buyer, well-done Spring!

We appreciate the positive attitude and generosity of Fletchers in giving us the flower and the hamper in advance before the auction, that was warming for our heart.

Thanks again for all your high energy, great work ethic, persistent hard work and professionalism in the sale of our home. You are all very nice, friendly and respectful people. May God bless Fletchers and the business would remain strong throughout the current downturn in the property market.

I first met Robert Sheahan in 2015 when he sold us our investment property. I was blown away with how professional his team were and what a great job he did for the vendor (and purchaser of course!). Robert continued to keep in touch after the auction. When we were ready to sell our home earlier this year I called Robert straight away. He came through our property and provided information and tips on how we could maximise our campaign. I’m so glad we signed Robert and the Fletchers team. He helped us achieve $118,000 over our reserve.

Hi Sharn,

Hope you’re well. Just wanted to send a quick note before Chris and I leave on Friday to say thank you for all your help with our apartment.

Annie and the team have been fantastic and we have secured tenants as of today which is great.

Hi Sharn,

Hope you’re well. Just wanted to send a quick note before Chris and I leave on Friday to say thank you for all your help with our apartment.

Annie and the team have been fantastic and we have secured tenants as of today which is great.

Daphne has been an amazing support to our family during the preparation for the sale of our beloved family member’s home. Her friendly nature and strong dedication have made this journey smoother for us. Whilst emotions were running high on Auction Day, Daphne worked effortlessly all the way to a wonderful end result.

Daphne provided excellent and professional service. She was acted professionally and efficiently at all stages of the sale process. I would highly recommend her and all the staff at Ray White Werribee. Was also very pleased with the results.

We would highly recommend Daphne to anyone considering buying or selling a home. She handled the sale with friendly efficient service, regular inspections, and reports. Her professionalism, service, integrity, values, and morals were first class right throughout. Her communication was great, and we achieved a great result. All in all, a wonderful experience in selling my home. Outstanding service Daphne! Thank you

Daphne was very professional, friendly and honest. I would recommend Daphne to anyone wanting to sell. Great job Daphne. Keep up the good work.

Daphne was an amazing agent for us, and highly highly highly recommended!! She communicated with us every single step of the way & made sure we were always happy and in the know with the whole process of selling. She went above and beyond to research our property with Wyndham Council for possible developers purchasing, and when it came to sale she achieved results we only ever dreamed of! Thank you, Daphne, you are amazing!

Daphne recently sold our home and we found her extremely easy to deal with. She had an excellent understanding of the current market and advised us accordingly. We were happy with our result and highly recommend her to any prospective seller.

Very friendly and nice, would recommend her highly.

Thank you very much for your professional, honest and friendly service which helped us get a good outcome and much faster than I expected.

Daphne is attentive and positive. Hard worker, punctual and efficient.

Daphne is such a professional agent with very efficient and diligent working attitude. She always can give us good idea and advice on how to achieve best selling result. Through her hard work and efficient arrangement, our house was sold within 2 weeks. Thank you so much Daphne. You are highly recommended.

I’m writing this email as a small token of appreciation for the high level of professionalism and care your team member Jordan Barclay has shown my family and I over the past several months. I have been renting the premises for the past year which was originally a 6 month lease after numerous issues with our builder delays were inevitable and we have asked for numerous extensions for which Jordan has assisted us with. Her genuine care and interest in our situation has been heartfelt and warming, to say the least. With two children under the age of two and having moved several times our stress has been high to say the least.

Over the past several years I have purchased and sold numerous properties using another “premium” agent. On all occasions, I have been left highly disappointed with my experiences and have truly felt negative towards the real estate industry overall. With that said the next time I need a property sold or leased your business will be my first point of contact because of my experiences with Jordan.

Please pass on my thanks to her formally and congratulations on operating such a professional team at Fletchers.

Just wanted to let you know, I am most impressed with Jordan, friendly, professional and efficient. Please let her know.

Morgan’s communication skills, professionalism, and knowledge of property law, in my opinion, have her at the top of her industry. Rarely have we experienced customer service skills in any profession, let alone Property Management. We have complete trust and confidence in Morgan and her ability to market, lease and manage any tenant / landlord concerns. Thank you for managing our property.

Excellent communication with Michelle Toole over the phone regarding change over of tenants in our property at Kilby Road. She anticipated my questions, was very polite and accommodating regarding meeting times. Keep up the good work.

We were very happy with our result. Liam gave us a timeframe for selling the property and true to his word he sold our house within that timeframe.

Liam always communicated on the status of our property each week with clear and detailed phone calls. We always knew were we stood throughout the process. I would recommend Liam to anyone who is wanting to sell their property in the Bellarine area.

Right from start to finish I felt complete confidence in the professional way the sale of my unit took place.

At Fletchers the agent make you feel part of it, they are people who care.

I have no hesitation in recommending Tim Heavyside and Fletchers to my friends.

I would definitely recommend Grant Perry to anyone after my recent experience with him. He tried to and did achieve the best outcome possible on the day of my auction, he tried his very best and I appreciate that so much. Apart from all this he somehow managed to keep me together in moments of difficulty and great sadness. Thank you, Grant, for putting the laughter back when I needed it the most. All the best to you.

Lydia is amazing. What can I say but that I would not have survived these last few weeks without her. What has been a traumatic time... was made easier with Lydia 's assistance and that of her team. I am so grateful. Thank you.

Alexandra is a real asset to Fletchers. She is very easy to speak to and is always obliging. She is constantly in contact with relevant and timely information. We have been very impressed by her attention to detail, and she makes us feel like valued clients. We would have no hesitation in recommending her services and we hope to have a long association with her.

Kathleen is very courteous and goes out of her way to deliver great service. We would recommend her to anyone looking for efficient management of an investment property. Our experience with the previous property manager Sarah was exceptional and Kathleen follows well in her footsteps.

Having never sold before it is without doubt that my husband and I couldn't have done so without Alex. She also found us our new home in Queenscliff, and supported us through the purchase of this so that both properties settled on the same day.

From the moment she came to inspect and appraise our home in Ocean Grove, Alex showed nothing but professionalism, warmth and a depth of understanding of what we wanted to achieve. Due to her no-nonsense, ethical and thorough approach, we had no doubt that our property should be placed in her hands. Alex never tried to sell herself above other agents in the area, and it was fabulous to have someone focus on us and tailor to our needs.

Alex was always available and the final sale price of our Ocean Grove home, combined with what I consider to be record time (we sold after the first open for inspection), was a tribute to her skills as an agent...amazing! There are many more complements I could add to this testimonial in regards to Alex's care and assistance in selling and buying our properties, and I would recommend anyone looking to sell their home to look no further as Alex is the one!

Alex, we take our hats off to you for a job very well done and James, you are fortunate to have her on board. Well done and thank you for everything Alex, we will certainly choose you as our agent again.

From start to finish Linda has been a fantastic agent. She listened to our needs and made the process of selling our house easy and fuss free. The house was sold within theee weeks and we were very happy with the outcome.

Both Dennis and I found Liam very professional, always ready to listen to our concerns and happy to work with us in achieving a great result.

Liam was always committed to selling our property and never gave up, always on time for inspections and always rang with feedback. Consistently rang us with updates even when things were quiet.

We couldn't be happier with the end result and would happily recommend Liam to anyone looking to sell their home.

Amy was very honest and upfront about the state of the market. In the beginning, I felt as though the photos did not do justice to the property and I raised this point with Amy who promptly visited the property and took a new set of photos. The new photos made all the difference in terms of generating interest. We found Fletchers to be very efficient and professional.

Amy and Ha explained the process, the interest in the property, and kept me updated on the application by the tenant.

Amy is an excellent communicator and I have a lot of confidence in her.

The Fletchers staff worked hard to lease the property in a very difficult environment during the middle of winter with a glut of rental already properties on the market.

We could not be happier with the outcome of the sale of our house.

Lisa and Matt kept us completely informed on what was happening throughout this process and made us very comfortable.

It’s a scary thing selling your house after 30 years but Lisa and Matt made the whole process easy.

We were kept informed on where everything was up to almost on a daily basis. But they were not pushy.

We were thrilled with the result that Daniel Bolton was able to negotiate after out house was passed in.

I would not hesitate to recommend Fletchers Mooroolbark.

We could not be happier with the outcome of the sale of our house.

Lisa and Matt kept us completely informed on what was happening throughout this process and made us very comfortable.

It’s a scary thing selling your house after 30 years but Lisa and Matt made the whole process easy.

We were kept informed on where everything was up to almost on a daily basis. But they were not pushy.

We were thrilled with the result that Daniel Bolton was able to negotiate after out house was passed in.

I would not hesitate to recommend Fletchers Mooroolbark.

We could not be happier with the outcome of the sale of our house.

Lisa and Matt kept us completely informed on what was happening throughout this process and made us very comfortable.

It’s a scary thing selling your house after 30 years but Lisa and Matt made the whole process easy.

We were kept informed on where everything was up to almost on a daily basis. But they were not pushy.

We were thrilled with the result that Daniel Bolton was able to negotiate after out house was passed in.

I would not hesitate to recommend Fletchers Mooroolbark.

Liam was really patient in dealing with me which is to be commended. Buying a property after a long time out of the market is not easy and Liam understood that and was amenable to several changes of appointment times and other issues.

David’s professionalism was evident from the first time we met him. He answered all our requests and enabled the purchase of our house to proceed seamlessly in such a short space of time. We certainly would recommend David and Fletchers to out family and friends.

From the first moment I was introduced to Wayne we have got on very well and I knew we would have very open and good communication. It was a very big decision for me to buy a block and do a house and land venture, but Wayne put my mind at ease and was so great to deal with throughout the whole process. Whenever I needed clarification or any sort of advice Wayne was very prompt at getting back to me and answering my queries in a very clear precise manner. I have dealt with quite a few agents over time and I find Wayne to be on of the very best I have dealt with- his appearance, his attitude and the way he presents, the care he takes to ensure you understand and are kept up to speed with all things pertaining to your purchase is terrific. I cannot recommend him any higher. Thank you.

We found Wayne to be very helpful in dealing with us. He put us onto the perfect block of land for our purposes and even suggested building orientation to maximise space for the pool. There were many times I called him desperate for advice about the whole purchase, design and build process, and he always happily listened and gave sensible and considered advice. We felt we were in good hands.

My husband and I found Wayne to be a knowledgeable and dependable agent with many years of experience. He communicated with us every step of the way throughout the process of selling our family home. We would recommend Wayne to anyone wanting to purchase or sell a home on the Bellarine Peninsula.

Wayne’s personality is what convinced us he was the right person for both job. He reassured us with his knowledge of the area & the industry & we were kept up to date at every stage of the sale. Wayne made sure we were his priority and we knew it.

We bought a house that Wayne was marketing. He was open, friendly, honest, very responsive to both ourselves and the vendor and was a pleasure to deal with.

Wayne was excellent at communicating the vendors needs to make my offer easy in purchasing this property. Honest, clear and professional.

Negotiated well for the vendor and led us through the sale with ease. Gave us support at every phase of the sale. Always available to answer questions.

A very positive experience. Can recommend Wayne without hesitation.

Wow! What can I say about a house that sold with one open day and a contract two days later. Wayne kept me informed right through the process, even when I had to go away for 5 days. He knew what I wanted, and found the right buyer for me. Well done Wayne

Wayne’s strength is in his communication. He was always available to discuss the property and kept us very well informed of how things were progressing which added to peace of mind and a smooth sale.

Wayne Wrigley exceeded our expectations when selling our home. There was no pressure to sell and it was completely our decisions to put our house on market. We have sold properties in the past and experienced pushy agents. During the presale period, Wayne gave us tips for the sale in presenting our house which resulted in selling our house in one week. He was always prompt in returning any queries relating to the sale. We are very happy with the price that we received and in terms of the settlement which we requested and he negotiated with the purchaser. After the sale, Wayne has remained in contact with us and we consider him a valuable resource in real estate

Knowing Wayne Wrigley from around Ocean Grove meant we knew the level of professional and commitment. Wayne has with any project and selling our family was no different, as soon as it went live on the internet guess what VIP inspection, offer, Sold. Wayne’s attentions to details, creative flair and the way he goes above and beyond no only for the seller but the way he looks after the individual needs of the buyer also. Wayne has now also assisted us in the purchase of our next exciting project. If you are looking to buy or sell the professionalism and commitment Wayne has towards all his clients is impeccable and makes the journey a breeze.

Wayne was great to deal with he kept us informed and up to date with everything and had our house sold within five days at what we were asking.

Liam is an excellent real estate agent who provides exceptional service. We really appreciated his involvement with the sale of our property and the fact that he always updated us on the progress of the sale. His communication is of an excellent standard. We highly recommend using Liam as a real estate agent.

Liam has now sold two properties for us, very professional and an extremely good negotiator and communicator. On this last sale he dealt with tenants, a slap happy plumber and stuff left behind by tenants whilst we were in outback W.A. He definitely earned his commission. I would only use Liam to sell for me. One property to go in a few years time.

When first meeting Liam to discuss selling our property, Liam presented as being knowledgeable of the region and market, passionate and to the point.

Throughout the sale Liam's communication was excellent, by providing regular updates on the sale with clear and honest information.

When it came to the sale, Liam negotiated an excellent outcome for us and made the process very easy and stress-free.

We would like to thank Albert for his professionalism. As we were not familiar with the procedures of buying or selling property, Albert helped us through the whole ordeal not only with selling our property but also helping us with the buying of a property at Auction. He relieved quite a bit of stress from us by communicating well and assisting with any concerns we may have had. We highly recommend Albert and wish him all the success in the future. THANK YOU ALBERT.

Just a note to say thanks so much… It was such a pleasure working with you. We are loving our new house.

These two gentlemen were a great team to work with. We were immediately impressed with their professional and friendly approach. They kept us informed every step of the way, which made the whole process easy for us. Best of all, they achieved outstanding results for us! All in a calm, effective manner. We would highly recommend them to others.

These two gentlemen were a great team to work with. We were immediately impressed with their professional and friendly approach. They kept us informed every step of the way, which made the whole process easy for us. Best of all, they achieved outstanding results for us! All in a calm, effective manner. We would highly recommend them to others.

Brooke demonstrates the type of behaviour that all Property Managers should have - responsive, service-oriented and courteous. She is an asset to her employer and a breath of fresh air to Tenants.

I have forwarded on Brooke's details to friends who are both landlords and tenants. I'd be happy to have Brooke manage my properties.

Fletchers Ringwood is an amazing agency! property manager Brooke is a very dedicated, and passionate property manager, nothing is too hard for her. she is approachable, communicate extremely well. highly recommended!

Would definitely recommend.

Brooke was most helpful during the process of leasing the property. Always polite and professional, she explained the process in terms that were easy to understand, which was important to me, as I had never been through the rental process before. Very professional in appearance.

Brooke Johnson is an extremely professional - organized - polite and friendly person. My wife and I could not wish for a better property manager. Brooke has demonstrated a very high level of efficiency along with a warm and friendly approach.

Brooke is a fantastic Property Manager. She is helpful and easy to talk to.

Great Property Manager.

Great service, good communication.

Brooke is friendly, approachable and extremely professional.

Brooke is fabulous courteous and professional. Brooke has a friendly nature and no issue is too big or small. We are very happy

Brooke has always been extremely prompt in returning calls or answering questions regarding the property.

Brooke has an understanding approach towards her clients, she is always contactable & keen to assist in any way.

Brooke has been very helpful and has communicated really well throughout the leasing of our property.

Robert is an extremely courteous, warm engaging person, who helps make the renting process feel a little more personal and less institutional & formal, while still getting the task at hand completed. We are delighted to have someone of the standard of Robert as our property manager. Robert is a great asset & good community ambassador for Fletchers. I recommend hanging onto him!

Liam was extremely thorough and professional throughout the whole sale process. He worked incredibly hard to ensure our outcome was successful. Liam was constantly in contact with us throughout the process and was open, warm and enthusiastic in his communication. Liam was realistic and honest regarding all processes involved. We were very happy with the outcome and with Liam as an agent.

From day one we felt we were in the best hands with Nick. From his market knowledge to approachable style, we could not have been happier with our sale campaign and the end result. One of Nicks greatest qualities is his communication style, he was always open. We knew what was going on and were kept informed every step of the way. Thank you!

Favourite thing about dealing with Mark: Getting a better result than expected and the level of detail provided by Mark.

Liam is unlike any other agent we have come across. He is knowledgeable, genuine, trustworthy and diligent. He was spot on when providing a price range for our house, he listened to any concerns we had as first time sellers, provided immediate feedback after inspections and returned all calls and emails in a timely manner. We were ecstatic with the end price and could not recommend Liam highly enough. Thank you!

We were referred to Jason by a mutual friend and we will be in turn referring others to him!

His service was 100% and he went above and beyond for what turned out to be a more complicated sale than first thought.

Having never previously sold a property, we have limited experience of the process and he guided us through every step ensuring we knew what was happening at all times.

We would have no hesitation in recommending Jason and his team in the future.

I would recommend Fletchers to anybody who would be prepared to listen. They are the most professional Real Estate business on the Bellarine by far. Liam and James were easy to deal with and their comms was fantastic.

Liam constantly communicated with us in providing regular updates. He is friendly, always approachable and reliable. He had an honest approach and we felt he conducted himself with integrity and was diligent in his work.

Upon choosing between agencies to sell my property, the main factor influencing my decision came to the quality of the representation of the salesperson.

In what was an indifferent campaign in regards to possible buyers, the merit behind the decision became even more critical.

Sure enough, my property was one that got passed-in on auction day.

Stefan’s local knowledge and relationships are what got the property sold, and ultimately without this, I don’t the property would have sold.

I cannot recommend Stefan highly enough for his communication and honesty which in turn gives confidence to the vendor.

One of my favourite parts of dealing with Fletchers was seeing Mark Fletcher in action as the auctioneer! Having witnesses others in this role from other agencies, Mark is by far the most engaging and interesting auctioneer I've seen. Bravo!!

This was the least stressful house sale I have ever been involved in. I had total confidence in Mark, his attention to us and to the property was wonderful. Keep doing what you are doing!

We used Liam as our agent to sell our home in Ocean Grove Victoria and were very impressed with his professional approach to our needs considering we live in Tasmania, His willingness to communicate with us on the sale after hours was much appreciated, overall a great result was achieved thanks to Liam.

Mark was an attentive and inclusive agent. I was very happy with his efforts for me. He is a master Auctioneer! Having witnessed a few auctions now he has very little competition go the quality engagement and entertainment he offers. The A’s in the rapport that he has with his “audience” are what I think makes him so successful. Not every auctioneer has that skill! For that reason, he was able to encourage an excellent outcome for my property. I am very happy grateful for his skill and effort.

When we made the decision to sell our property we invited three agents to put a proposal to us for the marketing and profiling of our home. Liam and James from Fletchers were the most professional, accommodating by far, there presentation was backed up with fantastic follow up communications making our experience a smooth and hassle free one. Well done Liam.

Traci and her sales team were so professional throughout the whole campaign, keeping in constant contact with updates following opens and reporting on prospective purchasers. Advertising was the highlight, with an amazing video and photography. But the $ price was the best of all - well done "Team Stella".

Ben was very approachable and helpful without questions and decisions about selling our house.

He helped to put us at ease and reduce the stress.

He was also very diligent in keeping us informed throughout the process.

We would happily recommend both Ben and the Fletchers team.

We met with Sharn yesterday and she is a credit to your Company with her professionalism and knowledge of the services available. She put us at ease straight away with her friendliness and went out of her way to meet with us at short notice.

We look forward to a strong business relationship with your Company and Sharn.

Thank you for your email Eileen and the time you have taken to share your experience. Sharn is absolutely wonderful in all her dealings with clients as she listens to and genuinely cares for their needs.

She puts an incredible amount of time and energy into every interaction with her clients - we are thrilled to have her on board.

Welcome to Fletchers Eileen, I trust that you will have a lovely experience with us.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use your Business Development Manager’s services?

Extremely organized, professional and highly efficient. Sharn has a beautiful manner with people, very genuine! I have really appreciated her kindness and thoughtfulness...thank you very much.

How satisfied were you with your Business Development Manager’s market knowledge?

10 - Extremely Satisfied. Sharn had a great understanding of the market and at our initial meeting was very well prepared.

How satisfied were you with your Business Development Manager’s communication throughout the listing process?

10 - Extremely Satisfied. Great communication with regular updates.

How satisfied are you with the end result Fletchers achieved?

10 - Extremely Satisfied. Property was leased at the top of the quoted dollar range.

What is the main reason why you chose to enlist the services of your Business Development Manager?

Sharn is knowledgeable and friendly, with excellent communication skills. She follows through and delivers what she says (which is important).

How satisfied were you with your Business Development Manager’s communication throughout the listing process?

10 - Extremely Satisfied. I was kept updated at all times and felt comfortable that I was a client and not just a number.

Thanks Sharn, all looks great! Timing is perfect regarding next steps. Thanks again, you have been amazing to work with and have made this experience easy!!

Dear Sharn,

It was indeed lovely to meet and chat with you last week. Thank you so much for making the walk-through easy and relaxed. You have great communication skills and I appreciate your professionalism and efficiency.

Thank you again.

What is the main reason why you chose to enlist the services of your Business Development Manager?

I had met Sharn previously and she made a great first impression.

Dear Sharn,

I am sincerely grateful for the professional yet nurturing manner with which you have guided me with the rental of my property. Right from the beginning you have demonstrated professionalism whilst imparting valuable knowledge about the best way to go about preparing and renting my family home. I thank you for listening to my concerns and offering me ideas on ways to tackle these issues. Thank you for also taking such a keen interest in my family and I, your warmth and friendly nature has been reassuring in knowing that I have been dealing with a caring person rather than making me feel like I am ‘just another client.’

How satisfied were you with your Business Development Manager’s communication throughout the listing process?

Sharn was excellent, constant communication and assistance despite delays from our end (out of our control). She was extremely professional and went out of her way to assist us and make sure everything went as smoothly as possible.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use your Business Development Manager’s services?

10 would definitely recommend. Would thoroughly recommend Sharn, professional, excellent service and very thorough in all her dealings.

Sharn listened carefully and explained patiently so that we could achieve the knowledge we were interested in. She has very good communication skills and knows how to let us believe that we choose the right agent to represent our interests. Definitely we’ll recommend your agent to our friends.

I found Sharn to be friendly, helpful and professional. My financial adviser recommend Fletchers. I would certainly recommend Fletchers to family and friends. Amazing photos were taken.

What is the main reason why you chose to enlist the services of your Business Development Manager?

Definitely her ability to follow through on her promises and her people skills. From my initial telephone conversation I felt that dealing with Sharn would be pleasant and my business would be important to her, regardless how small it was.

Thank you so much Sharn. We’re thrilled with the way the property has come up in the photos and your write up it great too. It’s a pleasure to work with you.

I am writing to express sincere appreciation for the outstanding service which was rendered to me recently by Sharn, your Business Development Manager. I was highly gratified by her superb customer service as she attended to me with the utmost courtesy, understanding, professionalism and most importantly patience. Having been in business myself for over 25 years I can recognise exceptionally great service when I experience it, although unfortunately these days it is getting rarer and rarer to come across. Congratulations and I commend you for having such motivated and enthusiastic staff on your team, who can see perhaps an unusual request, as a challenge instead of a chore and make the extra effort to keep a customer happy and satisfied. As a representative of Fletchers she certainly has left a very big and positive impression on me.

Sharn, once again thank you for your prompt attention. We trust our property is in good hands to best meet our financial interest and look forward to becoming one of Fletchers loyal clients. We’re impressed by your efficiency and professionalism.

We would like to extend our sincere appreciation Liam for selling 2 of our properties recently. Your professionalism, proactiveness, & great communication lead to a terrific relationship & your positive attitude & passion for your job made it a pleasurable experience to us both. I have no hesitation in recommending you Liam & would certainly not hesitate to sign you up to sell further properties in the future. I am extremely glad we chose you.

From the initial meeting with Tim Heavyside is was evident that his persuasive communication skill was such that he seemed to be the best agent for us.

Communication is paramount and he and his team were great. We were kept informed throughout the entire process. The advertising and eventual auction of the property was very professional and achieved more than our expectations. The after sales communication has also been top class.

There seems no doubt why Tim has become Rate My Agents agent of the year, twice (congratulations again).

If the opportunity arises we would be only too happy to recommend Tim and his team to anyone who is unsure of their agents or their capabilities.

Well done.

We were first offered a free appraisal by Daniel Bolton about a year ago. We explained we were waiting on a unit becoming available at Walmsley Retirement Community and weren’t ready to move yet. Daniel touched base with us several times over the months, but not pushing us, which we appreciated.

When the unit became available we contacted Daniel. He, together with Matthew Tanner came with all the advice and got things moving within hours!

We were very impressed with how Daniel organized the photographer and publicity person, and how quickly and competently they did their jobs.

Our children said the pictures and info on the board and online looked really good.

The dates were booked for open homes, we were worried as as a few people came, but Daniel and Matthew said not to worry.

We were going to auction but an offer was made. Daniel negotiated with the buyer and got us a great price which we were very happy with, so we sold very quickly.

We would recommend both Daniel and Matthew and all the staff from Fletchers who we had contact with.

A very friendly and helpful crew. It made a scary experience (for us old codgers!) easier to cope with. Many thanks to you all.

We were first offered a free appraisal by Daniel Bolton about a year ago. We explained we were waiting on a unit becoming available at Walmsley Retirement Community and weren’t ready to move yet. Daniel touched base with us several times over the months, but not pushing us, which we appreciated.

When the unit became available we contacted Daniel. He, together with Matthew Tanner came with all the advice and got things moving within hours!

We were very impressed with how Daniel organized the photographer and publicity person, and how quickly and competently they did their jobs.

Our children said the pictures and info on the board and online looked really good.

The dates were booked for open homes, we were worried as as a few people came, but Daniel and Matthew said not to worry.

We were going to auction but an offer was made. Daniel negotiated with the buyer and got us a great price which we were very happy with, so we sold very quickly.

We would recommend both Daniel and Matthew and all the staff from Fletchers who we had contact with.

A very friendly and helpful crew. It made a scary experience (for us old codgers!) easier to cope with. Many thanks to you all.

Hi Lee, 5 Stars once again.

Thank you for your professionalism and enthusiastic approach from start until finish and wish you continued success in your real estate career.

We recently sold our house through Fletchers Real Estate Canterbury- principal sales representative was Nick Fletcher. Throughout our whole campaign, we found Fletchers to be professional, highly informative and walked us through every step of the way from pre-sale to post-sale. Their professional staff; agents, sale boards, photography, interior design and advertising all culminated together towards selling our house for well over the expected price range. During the 'opens', the agents were very active and highly informative when discussing the merits of the home to potential buyers. Nick Fletcher is a very personable and professional sales consultant who is able to inform, encourage and waylay any concerns we had during the whole campaign. I would highly recommend Fletchers Real Estate to potential sellers and buyers as we have also purchased a new home through their extensive network and property listings.

Linda’s approach to us and selling our house was both calming and very professional. Guiding us through the selling and buying process made our job easier without the stress that sometimes comes with buying and selling a home.

Linda kept us informed from the first moment through to the closure of the marketing campaign. Linda also provided valuable guidance in helping us in purchasing our new home.

Easy to talk to, listened to our concerns and followed on time as promised. I would have no hesitation in recommending Linda as a valued real-estate agent

Working with Tim and his team was a very positive experience. He is professional, honest and really knows his business. He is an exceptionally skilled auctioneer able to get the crowd in and achieve the best possible result on the day for the vendor. I don’t believe anyone could have achieved a better result for me than Tim. He communicated well so there were no surprises and I was kept well informed throughout the campaign.

We recently purchased our property through Fletchers Bellarine. Lee Botsios provided exceptional service to us through every step. We were delighted with his honesty, integrity and professionalism. He expertly guided us through the process and the responsiveness to our questions was first class.

It was hard to make appointments in normal trading hours because of work commitments but Lee sacrificed his personal time so that we could inspect the property, make an offer and do the signing of the contract.

We would definitely consider selling or buying through Fletchers Bellarine in the future. Excellent service, highly recommended.

Albert worked incredibly hard to secure a good price for our townhouse in a short space of time and to assist with the negotiations of our new place... He is honourable and honest and forthright.

Liam provided regular updates on interest from potential purchasers and negotiations that took place. He kept me informed throughout the sale. Excellent service.

We highly recommend Ben Williams to handle the sale and auction of a home as he is so professional. We had a great result at auction and Ben was part of that reason, a very big part. He was straightforward and direct with what we needed to do to get the most out of our sale and it paid off. We found the whole process very easy and again would be very happy to recommend Ben and Fletchers Blackburn.

Bill & I are very happy to recommend Lee Botsios from Fletchers, to any clients who may be interested in putting their properties on the market.

We found Lee to be very enthusiastic , helpful, honest in his evaluation and confident of making this sale on our behalf. His knowledge, support, suggestions and integrity through this selling period is very much appreciated.

I hereby recommend Fletchers Estate Agents for any issues concerning property particularly in the Balwyn area and wider eastern suburbs.

This recommendation is based on experiences dealing with Fletchers over four years in managing the needs and responsibilities of tenants and the ultimate sale of the property.

During this period Fletchers attention to detail, timeliness in solving problems, understanding of the market and execution of a sales plan was of the highest order.

The process of open for inspections was smooth. First I met David who was very professional and happily agreed to a second inspection at 7pm so that my husband can see the property. A lot of agents find it hard to open the property after 5.30pm. After the second inspection, we were ready to place an offer. David, Traci and Todd were very professional an got back to us quickly and by the end of the day, the offer was accepted. We were so emotional and filled with happiness.

Thank you again to all three agents involved in this process and we would definitely recommend Fletchers Doncaster to friends and family selling in the area.

The process of open for inspections was smooth. First I met David who was very professional and happily agreed to a second inspection at 7pm so that my husband can see the property. A lot of agents find it hard to open the property after 5.30pm. After the second inspection, we were ready to place an offer. David, Traci and Todd were very professional an got back to us quickly and by the end of the day, the offer was accepted. We were so emotional and filled with happiness.

Thank you again to all three agents involved in this process and we would definitely recommend Fletchers Doncaster to friends and family selling in the area.

The process of open for inspections was smooth. First I met David who was very professional and happily agreed to a second inspection at 7pm so that my husband can see the property. A lot of agents find it hard to open the property after 5.30pm. After the second inspection, we were ready to place an offer. David, Traci and Todd were very professional an got back to us quickly and by the end of the day, the offer was accepted. We were so emotional and filled with happiness.

Thank you again to all three agents involved in this process and we would definitely recommend Fletchers Doncaster to friends and family selling in the area.

Liam was very extremely professional from the outset and made me feel very comfortable putting our home/lives in his hands. Throughout the sales process he kept me up to date with everything going on confirming to me that I had made the right choice in agents.

We we're absolutely thrilled with the level of service and expertise provided by Liam. He was exceptionally thorough, attentive and best of all, honest. He instantly called me back, arranged viewings to suit our schedule and provided a really friendly, "non-salesy" yet professional service. We really appreciated his honest and upfront approach and keeping us well informed throughout the process.

I would strongly recommend Liam as an agent to anyone! The service was amazing and definitely a highlight (along with our "dream house").

Thank you for the kind way you have assisted us with the sale of 7 Larpent Street. You promptly informed us of every situation, making sure we were comfortable with our decisions. Our house was sold very quickly, far beyond our expectations. We definitely would recommend your services to our friends. Thank you again.

Troy was very good to deal with from the start. His approachable and personal manner made it easy to discuss all aspects of the sale.

His knowledge and advise (together with Michael Richardson) really helped us to make an informed decision.

I would recommend Troy to anyone thinking of selling.

Maurie was consistently informative, approachable and professional from the beginning of our sale right through to the end. He kept us up to date with all marketing market trends and met our expectations at all times. We would not hesitate to recommend Maurie to others looking to sell.

Andrew was very professional, informative and helpful assisting us with any questions we had during the sales process. Easily contactable and provided honest and reliable marker information/ data.

Thanks Andrew!

We were very happy with the sale of our house in Murrumbeena. Unfortunately, during the sales campaign my brother passed away and Mark's sensitivity and professionalism shone through. It is with pleasure and gratitude that we would highly recommend Mark. He made sure everything worked out and we got the price we wanted for the sale of our home. Thank you Mark.

Thank you, Linda, for your professionalism throughout the whole process of selling our home. Your knowledge of the local market & the advice you gave us, really paid dividends. I would highly recommend Linda to be your Real Estate Agent.

I am very satisfied with the level of service provided by Fletchers. Tim Heavyside was very accurate in his prediction of the auction price for the property and his advice on the preparation of the property prior to auction was excellent. As I live in rural NSW and felt quite isolated from the process, I needed good communication to keep me informed as to what was going on. Despite living 1000km away the communications received made me feel part of the process. Thank you, Tim, for excellent results. Also my thanks to the whole team.

I found Linda very easy to deal with and she has excellent communication and negotiation skills. She kept me informed and was very supportive throughout the sales campaign. She has very detailed knowledge of the real estate market.

Very informative, very good.

At the first meeting, Mark took the time to inspect and discuss the features of our property. He then outlined the sales approach Fletchers recommended.

Marks thorough inspection of the property (which has some unusual features and expensive finishes), allowed him to use his technical building knowledge to advise potential purchasers of the value of the property.

As a result, the property sold at auction in excess of the reserve price, a tribute to Mark and the auctioneer, Tim Heavyside.

At the first meeting Mark took the time to inspect and discuss the features of our property. He then outlined the sales approach Fletchers recommended.

Marks thorough inspection of the property (which has some unusual features and expensive finishes), allowed him to use his technical building knowledge to advise potential purchasers the value of the property.

As a results the property sold at auction in excess of the reserve price, a tribute to Mark and the auctioneer, Tim Heavyside.

From day one Todd was very approachable, polite, did not pressures us at all.

He always followed up after viewings and told us what the prospective buyers thought of our property.

He always ensured we were available at times that suit us as well as buyers for the property viewings.

Todd is a very personable man, easy to relate to, and listens to what you have to say.

We couldn’t recommend him more highly and if we were in the business of selling or buying again we would not hesitate to seek him out.

We wish him all the very best for the future and thank him very much for his help with the sale of our property.

Robin & his team epitomize the highest possible standard in residential real estate. They provide sage, well thought & on market advice & then transition those standards to there practices for reporting and open home inspections.

The auction was smooth, professional & achieved a great result. I couldn't recommend Robin & his team more highly.

A great team effort by Tim’s team to achieve a beyond expectation result on the sale of our property. Tim’s expertise as an auctioneer also contributed to the result.

Overall the Fletchers team could not have been more professional, communicative in the sales process, willing to allay any concerns or easily contactable at any time of the day or evening.

We could not fault the Fletchers team in any way at all.

We had such an amazing experience with Fletchers for the sale of our home. We were looked after by Daniel Bolton and Lisa Sorrell.

They impressed us with their professionalism, knowledge of the area and forecast of what we could expect. They were able to sell our home very quickly at a price we were more than happy with. The team at Fletchers who assisted in the sale were brilliant and made themselves very familiar with the property, which helped with the quick sale.

Thank you Daniel, Lisa and the team at Fletchers. We are grateful to you for the amazing job, and would not hesitate to use your team again.

We had such an amazing experience with Fletchers for the sale of our home. We were looked after by Daniel Bolton and Lisa Sorrell.

They impressed us with their professionalism, knowledge of the area and forecast of what we could expect. They were able to sell our home very quickly at a price we were more than happy with. The team at Fletchers who assisted in the sale were brilliant and made themselves very familiar with the property, which helped with the quick sale.

Thank you Daniel, Lisa and the team at Fletchers. We are grateful to you for the amazing job, and would not hesitate to use your team again.

Liam was very transparent from day one of signing on with Fletchers. he was super professional and made the difficult decision of listing our home an easy process.

Liam got a price beyond our expectations in a very short period of time and we couldn't speak highly enough of Liam and Fletchers.

Liam has been fantastic throughout the process of our home purchase. He has been very professional while also being down to earth and friendly. He has helped to make our experience enjoyable and stress free. We would recommend Liam to anyone looking for an agent.

Cheers!

Both Jeremy and Erin were great to work with. They were upfront, confident and hardworking. I have recommend them to my friends and family. Great agents and lovely people.

Both Jeremy and Erin were great to work with. They were upfront, confident and hardworking. I have recommend them to my friends and family. Great agents and lovely people.

I phoned Fletchers after having spoken to three other local agents. They were all very good but after speaking to Rod Burton for a short while I sensed something else, something I couldn’t really put my finger on. When we met Rod and Nicole Freene a short while later I was impressed with their friendliness, skills and experience. We were selling the house of my late mother-in-law which was am emotional strain but Rod and Nicole developed a plan that made the process so easy for us. We were kept informed at every stage of the sale and on auction day we were so impressed with the Fletchers team. Rod bettered our expectations and managed to give the family meter wide smiles.

I phoned Fletchers after having spoken to three other local agents. They were all very good but after speaking to Rod Burton for a short while I sensed something else, something I couldn’t really put my finger on. When we met Rod and Nicole Freene a short while later I was impressed with their friendliness, skills and experience. We were selling the house of my late mother-in-law which was am emotional strain but Rod and Nicole developed a plan that made the process so easy for us. We were kept informed at every stage of the sale and on auction day we were so impressed with the Fletchers team. Rod bettered our expectations and managed to give the family meter wide smiles.

I had met Robin some years ago, and he struck me as someone of integrity. I made a note that if ever we were to sell, that we should utilize his services. I am so, so glad that I kept Robins contact details as we could not have been happier with the services provided. Service is a word often used but seldom demonstrated. We can say from first hand experience that the whole Fletchers team has been fantastic; that service is truly something that they delivers.

Eager and got a good result.

We found Robert and Team Sheahan excellent communicators and very accessible for any questions we had. We appreciate the enthusiasm and energy that Robert exudes in his auctioneering skills. His passion for real estate is very evident. The result achieved for our property was excellent.

After making a bad decision with another agent, Fletchers came in and gave us confidence to put our property back on the market. The overall process from day one to the completion of selling our house was professional and the communication skills between seller and agent was outstanding. They made the whole process easy. We would not hesitate to recommend Fletchers to anyone. We look forward this next stage in our life.

We would recommend Steve to anyone wishing to sell their house. Very friendly and professional and our whole sale went smoothly from the beginning to the end. He was very good at keeping us informed and up-to-date with potential buyers and even spoke to my brother in Queensland, which was great. On auction day everything went well and wasn’t too stressful, very well done. Thank you Steve and Team.

We could not speak more highly of Kristy. Right from the start she was approachable and took the time to understand our situation. She maintained gentle contact until we were ready to put the house on the market, answering our questions and making a truly professional presentation when we were making the final decision on which agent to use.

Kristy laid out a very impressive marketing program flexible to suit our timing needs and negotiated a very fair price with us. The marketing campaign was very impressive. We believe that Fletchers are the best in the business for campaigns. During the campaign

Kristy provided constant feedback and updates on where various prospective purchasers were placed.

She always rang before calling and was respectful of our time and privacy.

Her negotiation skills in completing the sale were brilliant. We were very happy with the price she achieved for our home.

We have since recommended her to friends and are more than happy to recommend Kristy to anyone who is seeking a professional agent who builds great relationships and goes all out for her vendors.

Thanks Kristy. You are awesome.

I came to know Guy when we purchased the property he was representing to sell. When we decided to sell the same property, he was one of the several agents I talked to. I'm very happy that I chose to work with Guy and I would recommend him without any reservation to anyone wanting to sell. My recommendations are based on the following three observations:

1. Guy has extensive knowledge of the market and is at the top of his game. He was able to secure just a right purchaser for our property. He exceeded our expectations and negotiated a price above the market price. At the same time, I think the purchaser is also happy to pay that price because they do love our property. He's exceptional in finding a perfect match between a property and a client.

2. Guy is creative and perseverant in hardship. We've had some unusual circumstances in our marketing campaign (nothing about the property itself, just some abnormal competitions). Guy was able to be flexible and creative and eventually pulled off the campaign with great results. He has shown how he excels in working with uncertainty.

3. Guy was very communicative throughout the campaign. Every step of the way, Guy provided timely updates and advices. I saw his commitment and devotion to the campaign, which gave me a lot of assurances.

To sell a property is a big decision that comes with a lot of uncertainties. If you'd like to maximise the potential and minimise the risks, you should have a chat with Guy.

Rob had assisted us in the purchase of our home and we found him honest, diligent and very helpful. We felt very comfortable with the process and Rob was always ready to assist in any way. I considered him to be exceptional and had no hesitation in calling on him to sell our house. I also believe that Fletchers have an excellent reputation an I have recommended them to others. Thank you Rob and David Mc Gowan and the Fletchers team.

Rob had assisted us in the purchase of our home and we found him honest, diligent and very helpful. We felt very comfortable with the process and Rob was always ready to assist in any way. I considered him to be exceptional and had no hesitation in calling on him to sell our house. I also believe that Fletchers have an excellent reputation an I have recommended them to others. Thank you Rob and David Mc Gowan and the Fletchers team.

Liam has been a reliable, friendly agent. I couldn't recommend him highly enough. He was a great communicator, always on time and flexible when needed. I would definitely use Fletchers Real Estate and Liam Rock again.

I cannot thank or recommend Maurie highly enough. His professionalism, availability to me, manner, attention to detail is super. At all times the feedback was 100% and honest, detail and prompt.

The auction was amazing, being supported with four agents on the day and the outcome was brilliant. We were aware that there were two very keen buyers amongst the bidders and the auctioneer, Jason Salan, skillfully kept the bids moving never leaving any bidder without extracting their maximum bid.

Maurie organised a team of expert cleaners, gardeners, tradespeople and rubbish disposal people, turning the property from a total disaster into perfect presentation. He continued to oversee the property and gardens until settlement. We received $200,000 in excess of our dream price. Thank you so much Fletchers and Maurie Walters.

I cannot thank or recommend Maurie highly enough. His professionalism, availability to me, manner, attention to detail is super. At all times the feedback was 100% and honest, detail and prompt.

The auction was amazing, being supported with four agents on the day and the outcome was brilliant. We were aware that there were two very keen buyers amongst the bidders and the auctioneer, Jason Salan, skillfully kept the bids moving never leaving any bidder without extracting their maximum bid.

Maurie organised a team of expert cleaners, gardeners, tradespeople and rubbish disposal people, turning the property from a total disaster into perfect presentation. He continued to oversee the property and gardens until settlement. We received $200,000 in excess of our dream price. Thank you so much Fletchers and Maurie Walters.

A professional real estate agency with a professional and honest agent. Guy took on a challenge to sell out Bulleen property based on what we expected to achieve from this sale. He ran a very professional campaign and provided honest feedback. Guy was always available for discussion. Thanks to Guy and the Fletchers team for a great result on auction day.

We recently had the good fortune of having Luke Simms manage the sale of our house.

The diligence, professionalism and kindness he displayed during the whole process was exemplary.

We were very nervous and unsure when we decided to sell, but Luke's empathy and the way he talked us through it certainly put our hearts and minds at rest and in the end he got us a fantastic result.

I commend him to you as a credit to your profession and you are very fortunate to have him. Please pass on our thanks to Luke and all the team at Fletchers for a job very well done.

After having a bad experience with another agent, the Fletchers team regain our confidence with putting our home back on to the market. The point by point professionalism, resulted in a successful sale of our property, exceeding our expectations. Once again thank-you to all the Fletcher group for making the transition of selling our home run smoothly.

Liam did an amazing job from the word go! He listened to what I wanted and communicated with me so I knew what was happening at all times, in a really friendly but professional way. Liam works hard, was always on time and looked after my property at all times. I really felt like Liam was working for me and he got me exactly what I wanted in the end. I would highly recommend Liam as an agent and would definitely use him again. Thanks Liam, I really appreciate what you achieved for me.

Lee was prompt with calls, paperwork and explaining processes. Great, friendly guy to do business with. Thank you very much Lee for your help!

Lee was an absolute pleasure to work with under our difficult circumstances. We would highly recommend him to anyone. A thoroughly pleasant direct young man. As I acted for my mother with Lee, I wish to say thank you very much . Lee made my life a lot easier and I can't thank him enough.

Rod and Nicole were polite and not pushy. A delight with all negotiations. The service was outstanding. I will recommend Fletcher’s particularity Rod to all my associates, family and friends.

Rod and Nicole were polite and not pushy. A delight with all negotiations. The service was outstanding. I will recommend Fletcher’s particularity Rod to all my associates, family and friends.

Rod and Nicole presented themselves and their company very well. They are very likable.

Rod and Nicole presented themselves and their company very well. They are very likable.

Thank you for the excellent and successful program you organised for the sale of my property. I appreciate the effort Mark, Tim and Spring made in marketing the property. Also thank you and Fletchers for the gift you gave me following the auction.

Thank you for the excellent and successful program you organised for the sale of my property. I appreciate the effort, Mark, Tim and Spring made in marketing the property. Also, thank you and Fletchers for the gift you gave me following the auction.

Thank you for the excellent and successful program you organised for the sale of my property. I appreciate the effort you, Tim and Spring made in marketing the property. Also thank you and Fletchers for the gift you gave me following the auction.

Sam helped us through what could have been a very stressful campaign. He was very informative all along the journey and with Robert Sheahan, the auctioneer, helped achieve a wonderful result for us. I have already ‘sung their praise’ to others.

The whole program was very professional, pleasant and featured excellent communication and information. All arrangements were carried out on time and without any fuss. We felt privileged to have the two Michaels to guide us through the sophisticated operation of the pre-sale weeks, the auction day and the follow-ups time with all its details. Prior to the auction there was the uncertainty attached to selling the home but Michael explained that if the marketing process was efficient we could expect a successful outcome. Well done Michael and team members.

The whole program was very professional, pleasant and featured excellent communication and information. All arrangements were carried out on time and without any fuss. We felt privileged to have the two Michaels to guide us through the sophisticated operation of the pre-sale weeks, the auction day and the follow-ups time with all its details. Prior to the auction there was the uncertainty attached to selling the home but Michael explained that if the marketing process was efficient we could expect a successful outcome. Well done Michael and team members.

Dear Gail

Richard and I cannot thank you enough for all you have done to help us sell our lovely family home at 66 Union Road, Surrey Hills. You were at all times professional and guided us through the difficult and complex process with meticulous care. Over and above, your kindness and friendliness were greatly appreciated.

You overcame the problem of our non-computer skills in particularly making phone contact and personally dropping off information we needed. Your friendship in all this was valued. Richard and I attribute the successful campaign and sale to a large extent to your hard work and attention to detail. Above all, your communication skills are second to none! Thank you and thanks to Daniel as well.

I made initial contact with John on the recommendation of a friend. John and David arrived promptly for our appointment and lost no time explaining the process to me; appraised my property and were happy to leave documents with me for perusal. I liked their no nonsense, common sense approach, the way that no pressures was exerted on me to retain them; and their level of knowledge of the real estate industry. John deals with the potential buyers and David deals with the vendor, they are a great team. I was included and involved in all aspects of the sale processes. After each inspection David rang and gave me a summary of groups and interest shown. Following the action and right up until settlement David rang in a regular basis to tell me what was happening. These are really dedicated guys, they worked so hard for me, I am happy to highly recommend them.

I made initial contact with John on the recommendation of a friend. John and David arrived promptly for our appointment and lost no time explaining the process to me; appraised my property and were happy to leave documents with me for perusal. I liked their no nonsense, common sense approach, the way that no pressures was exerted on me to retain them; and their level of knowledge of the real estate industry. John deals with the potential buyers and David deals with the vendor, they are a great team. I was included and involved in all aspects of the sale processes. After each inspection David rang and gave me a summary of groups and interest shown. Following the action and right up until settlement David rang in a regular basis to tell me what was happening. These are really dedicated guys, they worked so hard for me, I am happy to highly recommend them.

This is our first time dealing with Fletchers we have had dealings with other agents in the past 30 years or so, Traci and her team are just the best ever.

Her personality, her confidence and professionalism win you over from the moment you meet her and most IMPORTANT she gets results. Very good results.

We will definitely be recommending Traci to everybody we know that are trying to sell, very happy customers.

Team Stella are certainly in a ‘league of their own’. From start to finish there was no stone unturned throughout the campaign. From the relationship built to the market exposure, it was next to none. There was never a time where we felt ‘out of the loop’ or waiting for a phone call. They were proactive, warm, organised, engaging and highly professional at all times. There is no doubt in our minds that tea Stella is the reason for out outstanding price on auction day.

Team Stella are certainly in a ‘league of their own’. From start to finish there was no stone unturned throughout the campaign. From the relationship built to the market exposure, it was next to none. There was never a time where we felt ‘out of the loop’ or waiting for a phone call. They were proactive, warm, organised, engaging and highly professional at all times. There is no doubt in our minds that tea Stella is the reason for out outstanding price on auction day.

Team Stella are certainly in a ‘league of their own’. From start to finish there was no stone upturned throughout the campaign. From the relationship built to the market exposure, it was next to none. There was never a time where we felt ‘out of the loop’ or waiting for a phone call. They were proactive, warm, organised, engaging and highly professional at all times. There is no doubt in our minds that tea Stella is the reason for out outstanding price on auction day.

We would like you to thank them both, Tim and Ben, as well as their teams for their fantastic work ethic, integrity, trustworthy and informative and extensive knowledge. Allison Miller was all the above and we would like to thank her for keeping us up to date with all her emails. The added marketing exposure via the different media from Tim and Ben gave us even more confidence to extract the best possible price. I could go on forever but there is only one real estate agency I would ever deal with is Fletchers. You guys are second no none and your competition have noting on your staff. We are extremely happy and will refer your team to at any opportunity we get.

Thank you so much.

We would like you to thank them both, Tim and Ben, as well as their teams for their fantastic work ethic, integrity, trustworthy and informative and extensive knowledge. Allison Miller was all the above and we would like to thank her for keeping us up to date with all her emails. The added marketing exposure via the different media from Tim and Ben gave us even more confidence to extract the best possible price. I could go on forever but there is only one real estate agency I would ever deal with is Fletchers. You guys are second no none and your competition have nothing on your staff. We are extremely happy and will refer your team to at any opportunity we get.

We would like you to thank them both, Tim and Ben, as well as their teams for their fantastic work ethic, integrity, trustworthy and informative and extensive knowledge. Allison Miller was all the above and we would like to thank her for keeping us up to date with all her emails. The added marketing exposure via the different media from Tim and Ben gave us even more confidence to extract the best possible price. I could go on forever but there is only one real estate agency I would ever deal with is Fletchers. You guys are second no none and your competition have noting on your staff. We are extremely happy and will refer your team to at any opportunity we get.

Thank you so much.

Approachable, happy personalities, funny, very profession and well presented.

Approachable, happy personalities, funny, very profession and well presented.

I was very appreciative of the service provided in recommending an appropriate level of advertising, always readily responding to suggestions and questions, and the personal commitment that made me always feel they had my best interest at heart. The post-sale contact was also well received.

I first met Nick when he came to our house to give us an appraisal on it some months before we decide to sell. I chose to ell with Fletchers on the basis of that meeting. Although our house sold as soon as the board went up without any of the sales process (open for inspections ect.)I I found Nick to be very available and supportive. I have already recommended him to friends.

Exceptional agents and team. Stefan and Tim had great respect for the sale of my property and the rental of this unit. Nerida and Tamim were exceptional people to deal with from the rental team.

Exceptional agents and team. Stefan and Tim had great respect for the sale of my property and the rental of this unit. Nerida and Tamim were exceptional people to deal with from the rental team.

Exceptional agents and team. Stefan and Tim had great respect for the sale of my property and the rental of this unit. Nerida and Tamim were exceptional people to deal with from the rental team.

Not only did Liam sell our house for more than anticipated and within four weeks – he was an absolute pleasure to deal with.

Liam approached the campaign with absolute respect – he made time to be briefed about the house and was across all aspects of its design and build. He appreciated and could comfortably talk about all details, including materiality and appliances. He sought innovative advertising opportunities in local and state papers that resulted in significant exposure and enquiry.

Liam was open, honest and transparent in all communication. We never felt left in the dark – he thoroughly briefed us after each inspection and provided insightful and well thought-out advice.

Liam always had time for us. He was present at every open-house, returned every phone call and shared regular updates. His confidence instilled confidence in us.

Thank you Liam Rock for being so easy to deal with, for treating us and our house with so much respect and for exceeding our expectations!

Daylin & I have been very happy with all aspects of the sale of our home. From the very first meeting we had with Matt and Christine until settlement. Matt and Christine were always there to answer any questions. We would be more than happy to refer family and friends to Fletchers should they ever have the need of such a reliable helpful company.

We found Robin very pleasant and professional to deal with. His confident, positive approach was very necessary and much appreciated. Robin’s communication skills were excellent- we received regular calls with updates and reports on the progress of our sales campaign. Robin achieved a very good result for us and we would highly recommend him as a property consultant.

How satisfied were you with the time it took Fletchers to lease your property?

We didn't want to lease the property immediately upon purchase as there were quite a few things we wanted to do to improve the property prior to leasing. Brooke's timing was just right.

On a scale of 1 to 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

Brooke was extremely helpful and kept in touch with us throughout the process. She listened to what our wishes were.

Liam has provided us with first class service and advice whilst our property was on the market. We have had a large number of inspections at weekends and during the week. Feedback to us has been provided straight after inspections and followed up a few days later with further progress reports. Feedback provided has been honest and straight to the point. All in all there was a lot of hard work put in by Liam over a period of months to achieve the outcome required. Very satisfied customers.

Julia is always an absolute pleasure to deal with. She is friendly, professional, warm and efficient. If I ever have an issue or query, Julia always responds and acts immediately, and with a smile. I can honestly say that I have never dealt with such a fantastic property manager. It is rare for such a high level of competency and customer service to go hand in hand.

Thanks Julia and thanks Fletchers.

Meeting and working with Jason was an absolute pleasure. Jason explained the open house/ auction process in detail and advised me on the best option for the sale of the house. I was kept up to date by Jason or his staff every step of the way and the entire sales process was relaxed and smooth. I would recommend Jason and Fletchers to anyone, and both are my agents choice for the future.

Linda is a delight to work with. She is highly knowledgeable and professional while being extremely warm, friendly and approachable with a 'can do attitude'.

It was a pleasure to deal with Nick. He was always cheerful and enthusiastic without trying to smother us with real estate bonhomie. Always professional as well as being very easy socially. We’d recommended doing business with Nick.

I met Lachlan at a couple of inspections. Each time he was a very friendly, engaging and helpful representative for your company. He efficiently managed the signing of the contract for sale. I had a short timeline for settlement. Keeping both the vendor and myself happy all paperwork was completed. As I was away on a school camp, my sister had inspected the property at a designated time. Lachlan responded to both emails and SMS’s promptly and answered all my questions and allayed any concerns I had. I would not hesitate to recommend Lachlan to a friend who was looking to sell or purchase a property.

We wanted to thank the team at Fletchers especially David for his work and positive approach in the purchase of our house in Templestowe.

Having never before sold a property and being residents here for over fifty years, it was with some trepidation that we approached this task. Rod and Nicole helped us through the whole procedure in the most professional and comforting manner with an excellent result.

Having never before sold a property and being residents here for over fifty years, it was with some trepidation that we approached this task. Rod and Nicole helped us through the whole procedure in the most professional and comforting manner with an excellent result.

The service was great, thanks Nicole!

We can’t thank Fletchers enough especially the Graeme Keogh and Ben Williams. Having been in the area for 53 years it was a very hard move for us, this however was made so much easier by Fletchers professionalism. We have no hesitation in recommending Fletchers Blackburn to all those around us, as I am confident that they will be looked after expertly. Our thanks to Graeme and Ben for their support throughout our journey.

We can’t thank Fletchers enough especially the Graeme Keogh and Ben Williams. Having been in the area for 53 years it was a very hard move for us, this however was made so much easier by Fletchers professionalism. We have no hesitation in recommending Fletchers Blackburn to all those around us, as I am confident that they will be looked after expertly. Our thanks to Graeme and Ben for their support throughout our journey.

James has been more than helpful through the whole campaign. He had allowed me to access my property to install all window coverings before settlement, which has been fantastic. He has also allowed access so that I could take measurements for the furniture’s etc. He was able to adjust the 60 day settlement to 90 days to fit into my rental situation. I would highly recommend his services because he is delightful to deal with.

Lydia has always been very responsive for any issues and very professional.

Liam was a delight to work with having excellent communication skills, credibility, honesty, sincerity and was a consummate professional Real Estate Agent. He kept me informed during the entire process of selling my house and at no time did I lose faith in his ability to get a good result. He was reliable and obliging at any time of the day and he gave me confidence as I trusted his detailed knowledge of the market. Liam's genuine personality combined with his professionalism is an asset to any organization and I have no hesitation in recommending him to other clients.

Cassandra James is a fantastic property manager. We have always found her to be most helpful, and excellent communicator and always follows up and takes whatever action is necessary. We would highly recommend Cassie to any prospective landlords or tenants, as she ha the best interests of everyone at heart - consistently.

How would you rate the level of communication from your Property Manager?

10 Excellent

Tina is always prompt and efficient in her communications. She also brings a personal touch to her interactions.

On a scale of 1 to 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

10

Yes, yes and yes. Tina makes me feel comfortable to interact with her.

Would you consider Fletchers to Manager any more properties for you in the future?

Yes.

Tina is a very good ambassador for Fletchers, and I would have no problem recommending Fletchers to my friends.

On a scale of 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

Fletchers and Tina particularly have managed the leasing of my property in a friendly and professional manner that is not common in this day and age. Fletchers is a premium brand, delivering a premium product, through premium people.

Generally, I try to avoid sales type people. We approached the purchase of our property with some trepidation about the whole "experience". Having said that, Liam made the process enjoyable. His manner and approach was different to others that I had experienced and I would definitely recommend him as a person to deal with.

Always in contact and able to answer any questions or concerns throughout the process of selling my home. Fantastic from start to sale.

I had been recommended to Fletchers by my sister in law. I couldn’t be happier with the service. Stefan was in contact after every open day, which was twice a week. Had given advice prior to listing; what was needed to prepare the property prior to going on the market. On auction day Stefan and Rob gave us their professional advice on what to do on the day and after with any process that has to be done and finalised the sale on the day. I would be happy to recommend Stefan, Rob and Fletchers to anyone that requires a property to sell or purchase.

I had been recommended to Fletchers by my sister in law. I couldn’t be happier with the service. Stefan was in contact after every open day, which was twice a week. Had given advice prior to listing; what was needed to prepare the property prior to going on the market. On auction day Stefan and Rob gave us their professional advice on what to do on the day and after with any process that has to be done and finalised the sale on the day. I would be happy to recommend Stefan, Rob and Fletchers to anyone that requires a property to sell or purchase.

Ben showed the utmost respect at all times. He was helpful, reliable and punctual at all times.

I can honestly say that I would recommend Sarah Pizzey to manage any property... which means that as long as she works at Fletchers then I will also be happy to recommend Fletchers too.

The Fletchers team is a group of high calibre professionals who work closely with their clients to set aggressive objectives and a path to meeting them. At each stage of a carefully constructed plan, the team kept us informed and made us feel very much engaged in the process. On Auction Day, Tim executed to lead us to an above-reserve sale. Tim and the Fletchers team know their stuff! We are happy to recommend them unconditionally.

Earlier this year my husband and I had the pleasure of dealing with Andrew Fanning through the purchase of our new family home. After meeting at an open home around 1pm one afternoon, we followed Andrew to view another property on his suggestion, and by 10am the next morning we had signed a sale and purchase agreement. Andrew conducted every aspect of the sale and settlement process with a high degree of professionalism, efficiency and diligence. Most importantly, he was quick to develop our trust, and we felt confident that we were getting good advice, as well as being well represented through our negotiations. Should we ever be dealing in the property market in the future we will be sure to seek Andrew out as our real estate agent of choice.

Really happy with these two and all their team. They achieved everything they promised. Great feedback and great price. The whole Fletchers team was professional and got the job done. Colby gave us a call after every open home. I wouldn’t hesitate to recommend Fletchers Maroondah.

Really happy with these two and all their team. They achieved everything they promised. Great feedback and great price. The whole Fletchers team was professional and got the job done. Colby gave us a call after every open home. I wouldn’t hesitate to recommend Fletchers Maroondah.

Tim recently auctioned my property in Kew. My selection criteria was for an Auctioneer who didn't give up and fought for every last dollar. He is entertaining to watch and has an ability to engage with the crowd through his personality. We selected Fletchers and Tim in particular after attending one of this auctions and watching him interact with the crowd to drive interest and competition in the property in a friendly and enjoyable manner. Our auction started off slow and went for close to an hour with a large volume of bids. Never once did Tim give up and accept the price as final. He continued to cajole the crowd and ended up delivering above our expectations. I would highly recommend Tim and his team at Fletchers.

Mary has always attended to my queries quickly, given me professional advice and helped me to purchase our new house. Mary is always approachable and reliable by providing effective communication between us and the vendors. She handled everything efficiently and effectively, including emailing me the contract of sale immediately after both parties signed. Mary is the agent who I would definitely recommend for buying or selling your property as a 100% satisfied customer!

We are writing to express our praise for a truly outstanding employee at Fletchers - Julia Zorzut.

Julia had been managing our property for some years until its recent sale. From our initial interaction to the very last, Julia has been unfailingly reliable, trustworthy, diligent, courteous and personable. We have particularly valued her outstanding communication skills and keenness to care for both us and our tenants.

It has been an absolute pleasure working with Julia. We wish to commend and acknowledge her exceptional service and professionalism and would appreciate it if you would convey to Julia our sincere appreciation for a job extremely well done.

Nick Homes is an outstanding agent. The final price he achieved was most pleasing. His negotiation skills are second to none. His knowledge of the local market is superb. We had plenty of laughs during the campaign. That alone sets him apart from other agents. Well done and congratulation Nick.

James has been more than helpful through the whole campaign. He has allowed me to access my property to install all window coverings before settlement which has been fantastic. He has also allowed access so that I could take measurements for furniture etc. He has able to adjust the 60 day settlement to 90 days to fit into my rental situation. I would highly recommend his services because he was delightful to deal with.

Thank you for your assistance throughout the sale process. You were very professional and helpful.

David is very tentative with his after sales service which I valued the most. David’s level of professionalism is not too common in this industry. He had made time for me after the sale and answered any questions I had. We have no hesitations to recommend him to my friends and colleagues in the future.

Excellent service from start to end of selling cycle. Restored by belief in Agents. James was professional and caring.

We can’t thank Fletchers enough especially Graeme Keogh and Ben Williams. Having been in the area for 53 years it was a very hard move for us, this however was made so much easier by Fletchers professionalism. We have no hesitation in recommending Fletchers Blackburn to all those around us as I am confident that they will be looked after expertly. Our thanks again to Graeme and Ben for their support throughout journey.

We can’t thank Fletchers enough especially Graeme Keogh and Ben Williams. Having been in the area for 53 years it was a very hard move for us, this however was made so much easier by Fletchers professionalism. We have no hesitation in recommending Fletchers Blackburn to all those around us as I am confident that they will be looked after expertly. Our thanks again to Graeme and Ben for their support throughout journey.

We recently purchased a property through Lee Botsios and from start to finish he was exceptional when it came to communication. Always available to answer our calls regardless of if it was a Sunday or evening. Happy to answer any questions and went completely above and beyond with regards to every aspect of the sale process even assisting with rent back options not expecting or pushing for the business to manage the lease. We will be actively recommending his stand out service as this was a pleasant surprise for us!

Our sincere thanks to you and your team including Sue Ann Scott. Steven kept us well informed and provided us with feedback after every open inspection to the parties interested and inquiry made. He is very professional and has effective negotiation skills as an auctioneer. He had achieved more than our expected price and sold our property with great result on the auction day. I would have no hesitation in recommending Steven to our friends and family in the future.

We would like to thank Steve and his team for the excellent service, assistance and follow up during the process of selling our place, 10/10 highly recommended.

Sarah has most definitely been delivering us a quality service experience and doing a great job. Professional, efficient and attention to detail she has been excellent!

Thank you for the excellent service, frequent communication, professionalism and dependability, it made the sale process so much easier for us. We knew instantly that we had selected the right realtor.

Your attention to detail as well as your knowledge of the current market assisted us in understanding what people in this area are looking for in a home. We appreciate your efficient, gracious customer service, and the way you conduct business as a whole. We have, and will continue to recommend your services to anyone that is interested in buying or selling a home.

It's been a pleasure dealing with you Lee.

Jeremy has remained a professional friend over the years, having sold our previous property for us. We always felt very confident and relaxed when working with Jeremy. We know we are in safe hands. His knowledge of the market, his expertise and his excellent communication skills help to smooth the way. His attention to detail is outstanding as well. We would highly recommend Jeremy to any prospective clients.

I would like to express my gratitude to Jason and Daniel for their transparency, commitment and uncompromised quality of service provided. In a rather challenging market place, the guys have shown dedication, persistence and exceptional communications consistency. Thank you Jason and Daniel for all the hard work and the outstanding result.

I would like to express my gratitude to Jason and Daniel for their transparency, commitment and uncompromised quality of service provided. In a rather challenging market place, the guys have shown dedication, persistence and exceptional communications consistency. Thank you Jason and Daniel for all the hard work and the outstanding result.

How satisfied were you with the end result?

10 - Extremely satisfied. Very happy and grateful.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10 - Would definitely recommend. I have had involvement now with Fletchers for four years. The communication, service and attention to detail is very much appreciated. Thank you.

How would you rate the level of communication from your Property Manager?

10/10 - Excellent.

Robert Nakos has provided us with an excellent level of service and honest communication regarding the applications received and the suitability of tenants based on our requirements.

Would you consider Fletchers to manage any more properties for you in the future?

Yes.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10 - Would definitely recommend.

Robert Nakos, as a representative of Fletchers, has maintained the highly professional standards that we are accustomed to after many years of having Fletchers manage out property.

A true professional who made life extremely easy for me throughout a process which many find extremely stressful. 5 Stars!

Over the years Maurie Walters has become “our” agent. He has sold two properties for us. On each occasion, the house sold above the reserve. Maurie’s attention to detail, feedback, professional manner, and honest appraisal are what makes him the person we want to deal with. We will very likely have another house in Kew for sale in the near future and we would not consider using any other agent. We cannot recommend Maurie Walters and Fletchers highly enough.

I was delighted with the approach, the drive and dedication to selling my property. Nick showed an enormous amount of sensitivity and care in dealing with the sale. I was delighted with all facets of the sale, the staging, the photographer and the maintenance staff are all top standard.

Thanks Liam for a fast sale, negotiated in a caring professional way with a happy outcome for both parties.

After spending thirteen years in the one spot, deciding to sell the family home and move on is not an easy thing to do. The service, advice and support provided by Michael Richardson and his team at Fletchers gave us confidence in our decision to sell and take our property to auction.

At every step of the auction process we found Michael to be absolutely genuine in his dealings with us and he never failed to deliver on a commitment. Michael clearly enjoys his work and his natural enthusiasm, positive attitude and professionalism was evident at all times. In particular, we were impressed by the frequency of his engagements with us and the detail provided in reports on open for inspections and potential purchaser enquiry.

Fletchers behind the scenes administrative processes and support services including photography, graphic design and advertising were also most impressive – everything just flowed!

We were very happy with our auction outcome and would like to sincerely thank Michael Richardson, Michael Rosano and the rest of the Fletchers team for their efforts.

After spending thirteen years in the one spot, deciding to sell the family home and move on is not an easy thing to do. The service, advice and support provided by Michael Richardson and his team at Fletchers gave us confidence in our decision to sell and take our property to auction.

At every step of the auction process we found Michael to be absolutely genuine in his dealings with us and he never failed to deliver on a commitment. Michael clearly enjoys his work and his natural enthusiasm, positive attitude and professionalism was evident at all times. In particular, we were impressed by the frequency of his engagements with us and the detail provided in reports on open for inspections and potential purchaser enquiry.

Fletchers behind the scenes administrative processes and support services including photography, graphic design and advertising were also most impressive – everything just flowed!

We were very happy with our auction outcome and would like to sincerely thank Michael Richardson, Michael Rosano and the rest of the Fletchers team for their efforts.

After spending thirteen years in the one spot, deciding to sell the family home and move on is not an easy thing to do. The service, advice and support provided by Michael Richardson and his team at Fletchers gave us confidence in our decision to sell and take our property to auction.

At every step of the auction process we found Michael to be absolutely genuine in his dealings with us and he never failed to deliver on a commitment. Michael clearly enjoys his work and his natural enthusiasm, positive attitude and professionalism was evident at all times. In particular, we were impressed by the frequency of his engagements with us and the detail provided in reports on open for inspections and potential purchaser enquiry.

Fletchers behind the scenes administrative processes and support services including photography, graphic design and advertising were also most impressive – everything just flowed!

We were very happy with our auction outcome and would like to sincerely thank Michael Richardson, Michael Rosano and the rest of the Fletchers team for their efforts.

As people who have been Fletchers clients on 3 separate occasions, we are writing to express our gratitude for the way James Marcou and Nigel Terace conducted our recent sales campaign and auction, successfully achieving a result well beyond our expectations!

Without applying any pressure, the quick 4 week campaign was organized and ran very smoothly. Fortunately, we were able to vacate prior to the campaign so were not inconvenienced in any way. We were kept fully informed after each ‘open’ and the reports were extremely interesting. Nigel’s quiet, professional attention to detail was reassuring and we always had complete confidence in his ability.

To say that the Auction was a success is an understatement, bringing it in off the street created a more pleasant and relaxed environment allowing James to conduct a more intimate and friendly approach. Having advised us of the 3 possible ‘case scenarios’ we were happy to accept their combined advice as to how to proceed and were only too relieved to see their knowledge and experience prove to be so successful!

We also wish to thank Fletchers for the complimentary Video and Coffee cart both of which doubtlessly helped in the overall result. Again, our sincere thanks to both James for his enthusiasm and particularly Nigel’s empathy, diligence and hard work, their combined efforts along with Fletcher’s support gave us an outstanding result.

As people who have been Fletchers clients on 3 separate occasions, we are writing to express our gratitude for the way James Marcou and Nigel Terace conducted our recent sales campaign and auction, successfully achieving a result well beyond our expectations!

Without applying any pressure, the quick 4 week campaign was organized and ran very smoothly. Fortunately, we were able to vacate prior to the campaign so were not inconvenienced in any way. We were kept fully informed after each ‘open’ and the reports were extremely interesting. Nigel’s quiet, professional attention to detail was reassuring and we always had complete confidence in his ability.

To say that the Auction was a success is an understatement, bringing it in off the street created a more pleasant and relaxed environment allowing James to conduct a more intimate and friendly approach. Having advised us of the 3 possible ‘case scenarios’ we were happy to accept their combined advice as to how to proceed and were only too relieved to see their knowledge and experience prove to be so successful!

We also wish to thank Fletchers for the complimentary Video and Coffee cart both of which doubtlessly helped in the overall result. Again, our sincere thanks to both James for his enthusiasm and particularly Nigel’s empathy, diligence and hard work, their combined efforts along with Fletcher’s support gave us an outstanding result.

We were pleased with the professionalism of Tim and his team. Communication regarding the sales campaign and viewing feedback was good. We were pleased with the outcome and Tim and Spring’s negotiating skills in achieving it.

We were pleased with the professionalism of Tim and his team. Communication regarding the sales campaign and viewing feedback was good. We were pleased with the outcome and Tim and Spring’s negotiating skills in achieving it.

We were very impressed with the whole team approach resulting in a successful Auction. We were kept informed every step of the way and everyone was punctual and enthusiastic every step of the way. Very impressed with the photography and advertising campaign, never know the house looked so good. Well done.

We were very impressed with the whole team approach resulting in a successful Auction. We were kept informed every step of the way and everyone was punctual and enthusiastic every step of the way. Very impressed with the photography and advertising campaign, never know the house looked so good. Well done.

Leo Xu is a referral from a friend of mine. His service is top notch and his patience, informed knowledge, explanation of the marketing strategy and price recommendations helped a lot. He did not miss my calls and sometimes conversely, he called me to update me on the current situation and explain and provide a report on every single interested party and the likelihood to close the deal. He reported with information like purchaser’s budget and timing and assisted us with price adjustment and market feedback. I would strongly recommend Leo to someone close to me because I know I can trust him.

Liam sets the bar for agents on the Bellarine Peninsula with his personal approach and professional knowledge on the local market. Involved in both the purchase and sale of properties; his approach is consistent, thorough and respectful of all parties. I couldn't fault Liam in any of my dealings, always felt like things were under control and everything would work out. His standards didn't drop after getting to know him and building up a healthy working relationship, other agents should take note of how to conduct yourself at all times from his lead. Would recommend Liam to anyone looking to either purchase or sell a house down on the coast, you won't be disappointed.

We were delighted with the process of the auction of the property, and with the result achieved. Jeremy and Erin were informed, professional, courteous and very helpful. The Auction itself was handled very well, with humour and friendliness. Potential purchasers were made to feel at ease. We doubt that a better result could have been achieved. So from us, nothing but accolades and thanks to Jeremy and Erin and their support team at Fletchers.

We were delighted with the process of the auction of the property, and with the result achieved. Jeremy and Erin were informed, professional, courteous and very helpful. The Auction itself was handled very well, with humour and friendliness. Potential purchasers were made to feel at ease. We doubt that a better result could have been achieved. So from us, nothing but accolades and thanks to Jeremy and Erin and their support team at Fletchers.

I have been working in real estate for 20 years and was extremely impressed with the way Cara successfully leased our property in a short period at a rental above our expectation.

Carolyn and I wanted to say thank you again for all of your help during the sale process of the block. We appreciated the way you dealt with everything from start to finish, and your clear and honest approach. In addition, you were a pleasure to deal with throughout, so thank you very much. We wish you all the best for the year ahead James.

Liam was a fabulous agent from start to finish. In addition to his skills & knowledge, Liam was an excellent listener and initiator of tactics and actions whereby we always knew we would get a sensational result.

We cannot recommend Liam highly enough. We re-listed our property after having a long period of inspections with no joy. Liam took the reins of our place, bought 5 parties through and had 3 offers within a 3-4-month period. He worked hard to filter our buyers knowing we didn't have time for 'time-wasters', and communicated the buyers thoughts immediately following inspections. Liam presents as a very genuine and hard-working individual, is very likable, and not a 'salesman'. We will list with Liam immediately if and when the time comes in the future! Thanks Liam!

Both my husband and I found Traci and Carl delightful to work with. We were very happy with the result. We would definitely use Fletchers (Team Stella) again.

Both my husband and I found Traci and Carl delightful to work with. We were very happy with the result. We would definitely use Fletchers (Team Stella) again.

Lee has a sound knowledge of the local Bellarine area. He was highly professional and efficient at all times with my requests and often went above and beyond what was required in his role as my estate agent. I recommend Lee to anyone looking to sell in the area. Thanks.

Found Lee to be very professional and supportive. Would have no trouble in recommending him to other vendors.

Sometimes purchasing a property can be very stressful!! Lee Botsios of Fletchers’ was professional yet friendly and helpful. Both my partner I felt we could communicate with him in an honest and open manner. Lee made purchasing our property in Queenscliff trouble free, and we were excited by the possibilities and changes buying our property would bring to our lives.

I would highly recommend Lee Botsios as a Real Estate Agent. Lee has sold three properties for my family over the past two and a half years. He is highly skilled in all aspects of his career, showing a broad knowledge of the local area and the surrounding districts. His knowledge of real estate combined with a dedication and enthusiasm to provide excellent customer service has led to many successful sales results. He is approachable and courteous at all times, skilled and career orientated. He does his utmost to gain the best results for his clients, providing ideas and suggestions leading to great sales. I do not hesitate to recommend him to anyone wanting to sell or buy property. I wish him well in his career and know he is on the road to success where hard work and diligence always lead.

Lee Botsios is a hardworking genuine agent that gives 100% to achieve the desired outcome of his client. He is organised and executes all facets of the sale in a timely manner; giving you the reassurance and confidence that you are in capable hands. I highly recommend Lee to anyone looking to sell property.

I just wanted to take this opportunity to say a huge 'thank you' for everything you've done to help us. We had a very strong result today at the auction and that's thanks, in part, to many people, including you. Your patience with the whole deck saga and managing me, the tenants and the builders really was remarkable. You made a potentially very stressful experience bearable! Even though we were so far away in Jordan, it was really good to know that the house was in safe hands.

Having bought another property in late November, it was imperative that our existing property be sold promptly so as to avoid bridging finance. We approached Gail and her swift response to all of our requirements was a great relief. Once the house was on the market she followed through on all aspects of the intended sale and was able to keep us fully informed of developments. All aspects of advertising etc. were very well thought-out, open for inspections well-handled and at all times we felt that Fletchers were working with our best interests at heart. We were delighted to sign contracts before Christmas.

We would recommend Fletchers without reservation to any prospective Vendors and thank Gail for her very professional handling of our sale and her open, warm manner.

Just thought we would let you know how grateful we are for the manner in which Luke Simms assisted Margaret's sister Anne with her purchase .

Anne has been seeking to downsize from her Silvan property for sometime and we spent many hours looking for the right property with many agents telling us that they would advise of any suitable property however there was barely a call so it was a pleasant surprise when Luke contacted Anne about this " off market " home.

We appreciate Luke was acting for the vendor but providing us with realistic information allowed the purchase to proceed.

We all know in business that there are plenty of knocks so it's nice to give a compliment when earned.

Liam was a pleasure to deal with and has the right balance of being relaxed, unintimidating, yet professional. Highly recommend!!

Excellent Sales Consultants. Great job throughout the campaign. I would be very happy to recommend them to anyone.

Excellent Sales Consultants. Great job throughout the campaign. I would be very happy to recommend them to anyone.

My family and I have been associated with Fletchers Real Estate and more importantly Lee Botsios for over three years now. Over that period of time Lee has sold three of our properties. I know that this has not always been an easy task and has involved many hours of hard work on Lees’ part. I know him to be responsible, hardworking, diligent, dedicated and at all times courteous. He is an extremely capable agent who knows his job so well and the public he is dealing with. His enthusiasm and dedication to his career is obvious. He is always available, I could never find out when his day off was (if he ever took days off). If I messaged him or called and he would always contact me almost immediately. This is was most reassuring at times when you are concerned about the progress of the sale. I am very thankful that we had such a capable agent handle the sales of our properties and would not hesitate or even indulge in using any other agent for the sale of future properties. We wish him well in all aspects of his career and am sure he has a most bright and successful future.

We were entirely satisfied with the conduct of the sale of the property. Karl provided excellent advice regarding the sale price of the property and the process of advertising, which achieved a very successful outcome. Everything was dealt with professionally and efficiently.

We both found Lachlan to be the consummate professional whilst maintaining a friendly and personal relationship with us. He kept us up to date with all aspects of our sale and offered his expert advice where needed without being too pushy or negative. All in all it was a great experience with a fantastic outcome.

Selling an investment property whilst living interstate is a daunting task and not only choosing but putting your full trust in an agent you haven’t even met face to face is not easy. Rob put my mind at ease throughout the whole process by offering guidance and first class advice where appropriate. Nick, his son joining the campaign during marketing and sale. I am thankful for the teams services and believe I couldn’t have made a better choice.

Selling an investment property whilst living interstate is a daunting task and not only choosing but putting your full trust in an agent you haven’t even met face to face is not easy. Rob put my mind at ease throughout the whole process by offering guidance and first class advice where appropriate. Nick, his son joining the campaign during marketing and sale. I am thankful for the teams services and believe I couldn’t have made a better choice.

I was very pleased to have Maurie recommended to me by friends June and Brian who has recently sold and bought into a retirement village. I wasn’t quite ready to sell but knew I would later in 2016. Maurie was very patient and being older, I didn’t need a lot of talking and suggestions. Maurie again was extremely patient. I was able to go along at my pace. We were lucky to sell because it was a difficult site or property, although fairly well maintained. Maurie was a great help and friend during the long process. I wish to thank him and his staff who were all so friendly and great support. Again, thank you all.

I met David at previous auctions in my area in Nunawading, especially across the road from my own property.

In dealing with David on that particular occasion, I asked him to help with the sale of a Chirnside Park property as I found him to be most knowledgeable on property sales in my area and the Lilydale area.

Throughout the selling process, David has helped in all aspects from meeting with me at the property, advising what to do and has been in contact with me on a regular basis re: updating me on the progress with potential buyers, inspections etc. He has offered to help in many ways.

David has a very pleasant (and sometimes cheeky) personality and with his help in selling the property, I would have no hesitation in recommending David and Fletchers to any person in the buying or selling of a property.

Steven is an excellent Agent and Auctioneer. I highly recommend him to anyone wanting to sell their property. His is so approachable and responds readily to questions and concerns. I wish him all the best in his Real Estate career.

Triple H – Highly skilled, Hardworking and Honest.

Liam is a very personable and active agent, who always keeps you informed of the progress of the sale. Both vendors and purchasers comment on his knowledge and style in a very positive way. We would highly recommend him for sale of properties on the Bellarine.

How satisfied were you with the time it took Fletchers to lease your property?

10/10 Extremely Satisfied.

How would you rate the level of communication from your Property Manager?

10/10 Excellent. Myra always communicates well. She keeps me constantly informed and in the loop and she responds quickly when I leave a message.

On a scale of 1 to 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

10/10 Myra is clearly very knowledgeable in her field of expertise and is always professional and courteous. She goes over and above her duty to help and nothing is too much trouble for her. Myra is by far the best Property Manager I've ever known and I consider myself so lucky that she is managing my apartment!

How satisfied were you with the internet advertising to lease your property?

10/10 Extremely Satisfied. Great ad, thank you!

How satisfied were you with the end result?

10/10 Extremely Satisfied. I couldn't be happier! I now have a suitable tenant for the price advertised and I'm sure with Myra managing my property everything will run smoothly and all parties will be happy.

Would you consider Fletchers to manage any more properties for you in the future?

Yes. A big thank you to Myra, I believe she's a huge asset to Fletchers.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10/10 Would definitely recommend. Congratulations to Fletchers but in particular to Myra Tokahere for offering a level of service I've never experienced before from a managing agent. Thank you for making the whole process of renting out my apartment an easy one, I look forward to a long happy relationship with you!

We found the team at Fletchers doing their jobs as normal process, however, the effort I saw in Luke was beyond normal practice. Luke guided us through all the headaches we had and assisted us in gaining the price we were looking for. I highly recommend the Fletchers team, especially Luke – he really went the extra distance for us.

We were very impressed with Robert, David and Jeanne. They kept us in the loop all the time with constant feedback after open for inspections. Robert and David were very honest, especially regarding the price of the house. David looked after Tina at the opens.

I have been involved with estate agents four times. Fletchers were by far the best agents as they were very professional and gave us constant, honest feedback. David and Robert were very friendly and approachable. They went above and beyond to make the sale of our parents’ home a stress free event. Well done, Thank you for your assistance, care and friendly manner. Wishing you all the best.

We were very impressed with Robert, David and Jeanne. They kept us in the loop all the time with constant feedback after open for inspections. Robert and David were very honest, especially regarding the price of the house. David looked after Tina at the opens.

I have been involved with estate agents four times. Fletchers were by far the best agents as they were very professional and gave us constant, honest feedback. David and Robert were very friendly and approachable. They went above and beyond to make the sale of our parents’ home a stress free event. Well done, Thank you for your assistance, care and friendly manner. Wishing you all the best.

We were very impressed with Robert, David and Jeanne. They kept us in the loop all the time with constant feedback after open for inspections. Robert and David were very honest, especially regarding the price of the house. David looked after Tina at the opens.

I have been involved with estate agents four times. Fletchers were by far the best agents as they were very professional and gave us constant, honest feedback. David and Robert were very friendly and approachable. They went above and beyond to make the sale of our parents’ home a stress free event. Well done, Thank you for your assistance, care and friendly manner. Wishing you all the best.

We found Robyn fantastic to deal with, her communication skills were great and she was available 24/7. We would have no problems referring Robyn to anyone wishing to sell their home. Overall a pleasure to deal with.

We would like to inform you that our agent, Robyn Rose of Fletchers, who helped us with our purchase was extremely efficient and helped us every step of the way.

She could not have been more helpful and is such a very nice person and a delight to know. We would have no hesitation of recommending her.

We can’t rate Robyn highly enough. She was a pleasure to work with and nothing was too much trouble. We would, and will, recommend Robyn at every opportunity. Thank you Robyn and all at Fletcher’s Real Estate for your professionalism and friendliness.

Robyn is an exceptional person. She has been unwavering in her support to sell our home with very little inconvenience to us. She has listened and taken on board my concerns and acted accordingly. Robyn has stayed in contact over the last few weeks to ensure all was running smoothly and offering assistance if needed.

I am most impressed by your professional attitude and sincerity you displayed both today and yesterday. Looking forward to ongoing support.

We were totally delighted with the sale of our Camberwell property by Fletchers. Steven Zervas, ably assisted by Sue-Ann Scott and Carina Ribeiro, ran a very successful marketing campaign which resulted in a strong turn-out at the auction and spirited bidding. Steven’s very professional running of the Auction resulted in a sale price well in excess of our expectations. We would not hesitate to use Fletchers and Steven and his team again should we be in a position to sell our property.

We were totally delighted with the sale of our Camberwell property by Fletchers. Steven Zervas, ably assisted by Sue-Ann Scott and Carina Ribeiro, ran a very successful marketing campaign which resulted in a strong turn-out at the auction and spirited bidding. Steven’s very professional running of the Auction resulted in a sale price well in excess of our expectations. We would not hesitate to use Fletchers and Steven and his team again should we be in a position to sell our property.

We were totally delighted with the sale of our Camberwell property by Fletchers. Steven Zervas, ably assisted by Sue-Ann Scott and Carina Ribeiro, ran a very successful marketing campaign which resulted in a strong turn-out at the auction and spirited bidding. Steven’s very professional running of the Auction resulted in a sale price well in excess of our expectations. We would not hesitate to use Fletchers and Steven and his team again should we be in a position to sell our property.

Just a quick note regarding feedback concerning your staff member Patricia Grados. I just wanted you to know that Patricia continues to be an excellent ambassador for Fletchers. Being new to the rental market having just sold our home, my husband and I were very impressed with how quickly and efficiently Patricia carried out her back office processes with a lovely manner also keeping us well informed where everything was at with our recent rental approval. It is clear to see why Fletchers is an award winning real estate agency with staff like Patricia on your team. I rang four other local real estate agencies apart from Fletchers and only one other returned the call. In the meantime, Patricia had organised an inspection, processed our application and given us approval . The contrast of service between the other agencies was very stark. We are thrilled with Patricia and the efficient Fletchers quality software processes.

Liam is an outstanding agent who is dedicated, honest and friendly. From the first time we spoke to him, to the signing of our contract; Liam has been extremely professional. We are very happy with the result, and know it was due to Liam's hard work and knowledge of the area that reached the price we wanted. We highly recommend that you use Liam as your agent, as good honest people are hard to find these days. Thanks again Liam, and all the best.

We needed to sell our property to purchase another, and being in a quiet suburb we always knew it might be a bit slow. Liam was very easy to deal with and we exceeded the number of people interested in the house. Every open house we had; we were having groups through. He followed up with every lead and kept us informed along the way. Very happy with the professionalism and experience that Liam and the Fletches team showed. We have had a great outcome and ready to move onto our next project.

We would not hesitate to recommend Liam to anyone wishing to sell their property, he was always in constant communication with us and he showed sound knowledge of the market as he got us the price he stated was the market rate which was very pleasing. He is a credit to Fletchers.

Liam is a very dedicated professional who aims at all times to give you his very best. He was always available for a chat about our listing and always gave invaluable advice. His knowledge about the area he services is fantastic and he has a genuine passion for real estate. After a few open houses we received quite a bit of feedback from Liam who continued to keep us up to date with what prospective buyers were asking about our property. It was a very un-stressful procedure and we thank Liam very much for this. Highly recommend Liam Rock as your agent.

We feel that Fletchers have given us sound advice and guidance in selling our home. The selling experience is always a stressful time but our agents have made the experience as stress free as possible. We have no hesitation in recommending our team of Agents to those selling a home.

We feel that Fletchers have given us sound advice and guidance in selling our home. The selling experience is always a stressful time but our agents have made the experience as stress free as possible. We have no hesitation in recommending our team of Agents to those selling a home.

We interviewed a number of Estate Agents for the important role of selling our home of 42 years. We were impressed from our first meeting with Kaining’s knowledge of the best way to present and sell our home. We were clear on the strategies that would be used. We found Kaining was honest and open with us and kept us well up to date with each development. Kaining worked very hard in all aspects of the presentation and advertising of our home and in finding six bidders for our auction. We were not surprised that the house was sold for a very good price. Thank you Kaining – five stars well deserved.

One of the standout comments in my first conversation with Rob was our shared belief that ‘relationships are the key’ and that selling a home required diligently acting in the best interests of the Vendor but also being available to purchasers. There were many aspects that combined to achieve a great outcome – the Fletchers’ team; David, Jeanne and others were available to guide and support the process throughout. David, like Rob, inspired trust and confidence and was a delight to deal with. Rob’s energy, enthusiasm, positive attitude and focused approach helped me to remain on track throughout the campaign. His local knowledge, continuous information flow, updates following each open and discussions on the best options leading to Auction ensured I was informed and part of the process. I couldn’t be happier. Thank you.

One of the standout comments in my first conversation with Rob was our shared belief that ‘relationships are the key’ and that selling a home required diligently acting in the best interests of the Vendor but also being available to purchasers. There were many aspects that combined to achieve a great outcome – the Fletchers’ team; David, Jeanne and others were available to guide and support the process throughout. David, like Rob, inspired trust and confidence and was a delight to deal with. Rob’s energy, enthusiasm, positive attitude and focused approach helped me to remain on track throughout the campaign. His local knowledge, continuous information flow, updates following each open and discussions on the best options leading to Auction ensured I was informed and part of the process. I couldn’t be happier. Thank you.

One of the standout comments in my first conversation with Rob was our shared belief that ‘relationships are the key’ and that selling a home required diligently acting in the best interests of the Vendor but also being available to purchasers. There were many aspects that combined to achieve a great outcome – the Fletchers’ team; David, Jeanne and others were available to guide and support the process throughout. David, like Rob, inspired trust and confidence and was a delight to deal with. Rob’s energy, enthusiasm, positive attitude and focused approach helped me to remain on track throughout the campaign. His local knowledge, continuous information flow, updates following each open and discussions on the best options leading to Auction ensured I was informed and part of the process. I couldn’t be happier. Thank you.

To Jason, Cassandra & team, I want to thank you all for getting me great results with the sale of my home. I was impressed with the comprehensive workup of my property and attention paid to detail. Thanks for everything.

To Jason, Cassandra & team, I want to thank you all for getting me great results with the sale of my home. I was impressed with the comprehensive workup of my property and attention paid to detail. Thanks for everything.

My husband, Chris, and I have been leasing a property in Month Albert North for close to two years now, during which time our Property Manager has been Julia Zorzut. Julia is not only extremely professional in the way in which she conducts her work, but is obviously passionate about providing excellent service. As busy people ourselves, we value her flexibility and greatly appreciate the fact that she is always on time and arrives when she says she will. She listens to our feedback and provides timely advice - we always feel heard and considered.

Julia has also been a fantastic advocate for us regarding our lease and property requests - she cares for both the tenant and the landlord and seeks to ensure that both parties are looked after. Emails and phone calls are always promptly replied to and returned, even if this means she has to extend her already long office hours.

Most importantly, Julia exudes a lovely warmth and friendliness, and is extremely personable and relatable. This has not always been our experience with Property Managers in the past, and we appreciate the lovely and professional person she is.

Brenan was selected by Fletchers to conduct the first ‘open for inspection’ of my home. Having not previously visited the property, he took time to conduct a quick but thorough appraisal, inside and outside, to familiarise himself with its features. His sunny disposition and enthusiasm for his work and his work associates must have conveyed positive vibes to viewers, since several registered interest in considering a purchase. Repeat inspections on the next business day led to significant offers above the asking price, with signing of a sale contract within the week. This single interaction with Brenan left me with a very favourable impression and I would be happy and confident if he were to present any property of mine to prospective purchasers in the future.

We are truly grateful for your persistence, professionalism and understanding in the sale of our property. We have dealt with many agents over the years and you are truly one of the best!! Keep doing what you’re doing in your career and you will be very successful.

When choosing an agent to sell my house, I looked for a person with experience and proven sales credentials, a person who would understand and respect my requirements and wishes, a person who would give an honest appraisal of the value of my home and the price it could be expected to fetch, a matchmaker who could appreciate and select a buyer for whom my home would be an appropriate property, a person who would inspire confidence in prospective purchasers, a person who would provide the counsel I needed (in the absence of family members) for support and guidance. Ben Williams Is such a person.

My random choice of an adviser from among the numerous offers of appraisals that appear in the mail at frequent intervals was a very fortunate one. Ben was accessible, generous with his time, clear in his explanations, confident in his own expertise and thus inspired confidence. His sales campaign strategy was cut short when the first ‘open-for-inspection’ generated several interests around the advertised asking price, and a choice of a few that well exceeded that price. A satisfactory sale was therefore achieved within a week. I would have no hesitation in enthusiastically recommending Ben to any other clients who plan to sell their property.

I have both bought and sold through Graeme. I am living in the house I bought through him, when I first met him, over 20 years ago. His attention to detail, industry knowledge and gentlemanly attitude have always impressed me, so much so, that I have recommended him to friends and family members who have all been thankful for the recommendation. Occasionally in life we come across people who have so much passion for their vocation that they turn it into an art form. Having sold two properties through Graeme in the last three years and once again experiencing the pleasantry of his art and exceptional monetary results I cannot commend his knowledge, approach and suggestions highly enough. These tips varied widely from recommending a total renovation for one property to a mere dress up of the back yard for the other. In both cases the increased return on the value of the properties was extraordinary. I will always sell through Graeme and will continue to recommend him to others.

Both Ben and Marcus provided professional service but beyond that they conveyed the sense that they genuinely wanted to help. Much appreciated.

Both Ben and Marcus provided professional service but beyond that they conveyed the sense that they genuinely wanted to help. Much appreciated.

I want to thank you both for your professionalism in the way both of you went about selling mum’s unit. We made the right choice is selecting Fletchers and are all very happy with the outcome.

I want to thank you both for your professionalism in the way both of you went about selling mum’s unit. We made the right choice is selecting Fletchers and are all very happy with the outcome.

Fletchers’ and Rob were recommended at the last moment when I was about to appoint another Agent. Rob made time to see me at short notice. He explained Fletchers’ approach and sales record in the area. His appraisal gave a lower price than the other agents, with rational, including that the market had recently levelled off and that he would rather under-promise and over-achieve. His team achieved a great presence by buyers at auction, including two who were very keen. The result exceeded our expectations. Well done Rob and Stefan.

Fletchers’ and Rob were recommended at the last moment when I was about to appoint another Agent. Rob made time to see me at short notice. He explained Fletchers’ approach and sales record in the area. His appraisal gave a lower price than the other agents, with rational, including that the market had recently leveled off and that he would rather under-promise and over-achieve. His team achieved a great presence by buyers at auction, including two who were very keen. The result exceeded our expectations. Well done Rob and Stefan.

Ben was friendly and open to us from the first meeting. As we were novices at Auction, we were happy to take his advice. Ben kept us informed promptly after each open for inspection and the feedback. Auction day was stressful and Ben was supportive of us as the sellers. He also was very willing to negotiate till we got close to an acceptable price. We thank Ben for the way he handled our sale of our long time home.

Daniel and Lisa were a great team, understanding of our wants and needs right from the word go. They always gave service with a smile and enthusiasm. They displayed great professionalism and kept us adequately informed every step of the way. Most of all they helped us achieve a great result!

Daniel and Lisa were a great team, understanding of our wants and needs right from the word go. They always gave service with a smile and enthusiasm. They displayed great professionalism and kept us adequately informed every step of the way. Most of all they helped us achieve a great result!

Liam did a fantastic job overall, he was professional at all times and understood our end goal. He provided us with the utmost support in selling our house and we would confidently recommend him to any potential clients. We would like to thank Liam for all his time and help with the sale of our property. We would also like to thank James for his initial help, it was very much appreciated.

Fletchers Bellarine knew their market, and they listened to each of my criteria. We agreed on a negotiable price range, the agent fees, how to advertise during their 75-day exclusive sale authority and how to present my home. Their photographer, copywriter and their brochures were very professional. Liam was very much part of this team. Within the three weekends the house was open for inspection, he quickly assessed the interest of each viewer and then negotiated a sale to my satisfaction. For the buyer, he was willing to be flexible with his own time. He kept me informed of every step of the process as if I was personally involved at each discussion, and he attended to all the legal matters with speed and clarity. He has my respect for being a thoroughly nice gentleman.

We were delighted with all aspects of the service we received from Nick Fletcher and his team. He initial consultation, through the advertising and sales campaign, Nick constantly demonstrated his expertise in real estate, and knowledge of the area. His communication with us and out Tenants was reassuring and informative, and gave us great confidence in a good outcome. This was then demonstrated by all the Fletchers team; who effortlessly worked together to run a seamless auction, with a superb result. Thanks you all so much.

Rob was friendly, hard-working, professional and knowledgeable. I was very happy with the price that he got for my property. But, I was even more impressed with his efforts to help me find a new home. Now I also admire his sincerity and desire to help others. I absolutely made the right decision in selecting Rob.

Thank you to Tim Heavyside and his team, we are very happy with the result and the service provided and would definitely recommend Tim and Fletchers to others.

We would like to thank you for the result that you achieved for us on the sale of our house at 38 Vivianne Avenue, Mont Albert North. We are still feeling a bit overwhelmed by the result. We have all appreciated the care and the patience that you have taken in guiding us through the sales process. We would unreservedly recommend Fletchers to anyone trying to sell their home.

We would like to thank you for the result that you achieved for us on the sale of our house at 38 Vivianne Avenue, Mont Albert North. We are still feeling a bit overwhelmed by the result. We have all appreciated the care and the patience that you have taken in guiding us through the sales process. We would unreservedly recommend Fletchers to anyone trying to sell their home.

Hi Andrew,

I just wanted to sing my praises for Julia!! I am a home owner who has had to locate a secondary residence closer to my workplace. I found the process of searching and renting for a premises overwhelming with several agents not presenting an accurate picture of the rental premises. In addition, I would turn up to inspections, only to find the rentals were already secured or misleading or fought for. Julia has been very prompt in getting back to me despite my rather vague message inquiring about the apartment, and I expected no response (I was pretty over it by then). Julia is articulate, warm, professional, immaculately dressed and a straight shooter. I appreciated her guiding me through the various contracts and requirements to secure the property. Things have come a long way since I rented as a uni student with very little in pocket for a grungy house in Fitzroy !!

Anyway, thanks again. You are clearly a great boss with a forward thinking company as she has indicated in previous discussions. She definitely deserves a bonus!! At least shout her breakfast!!

Hi Andrew,

I just wanted to sing my praises for Julia!! I am a home owner who has had to locate a secondary residence closer to my workplace. I found the process of searching and renting for a premises overwhelming with several agents not presenting an accurate picture of the rental premises. In addition, I would turn up to inspections, only to find the rentals were already secured or misleading or fought for. Julia has been very prompt in getting back to me despite my rather vague message inquiring about the apartment, and I expected no response (I was pretty over it by then). Julia is articulate, warm, professional, immaculately dressed and a straight shooter. I appreciated her guiding me through the various contracts and requirements to secure the property. Things have come a long way since I rented as a uni student with very little in pocket for a grungy house in Fitzroy !!

Anyway, thanks again. You are clearly a great boss with a forward thinking company as she has indicated in previous discussions. She definitely deserves a bonus!! At least shout her breakfast!!

I found Liam to be outstanding agent. He was always on time, reliable and followed up on potential buyers. I was always kept informed which meant it felt relaxed and not stressed throughout the sale period. Liam was excellent well done.

We were very happy with the way Lee skillfully guided us through the sale process of our property. He was always available to promptly assist in any way, answering any questions we required. Lee’s strong sense of value for properties combined with his extremely professional approach achieved a great result for us. We would highly recommend Fletchers Real Estate and Lee Botsios to anyone requiring assistance in the marketing and sale of their property.

Hi Lee, Thanks once again for selling my land. Your keen interest and enthusiastic response to our first phone conversation was one reason I felt like I had to look no further in finding the right agent. It was the same day and you had responded back with a positive attitude after quickly going to view the block. Thanks for your honesty and the web ad was first class and well thought out which in this day is so important. Well done mate.

Thank you all so very much for the fantastic result you achieved for us. We advised our "dream" result and you exceeded it. While we could not see the auction we could hear most of it and were highly impressed with the way it was run. We could not be more pleased.

Thank you all so very much for the fantastic result you achieved for us. We advised our "dream" result and you exceeded it. While we could not see the auction we could hear most of it and were highly impressed with the way it was run. We could not be more pleased.

Thank you Tim and team for your efforts on our campaign. From the advertising to handling the opens, everyone has done a great job. I understand we had a unique property with a largely unpredictable result, but in the end you secured the perfect buyer at the right price. I was especially appreciative of how Tim handled our negotiations for us post auction. A potentially stressful situation went perfectly well, fantastic!

We write to compliment Leo Xu who recently sold our Mont Albert residence. In a marriage of 40 plus years, we have bought, sold and rented homes in Canberra, Sydney, Melbourne, and Adelaide. As a result, we have interacted with many real estate agents on numerous occasions. That said, our recent sale is the first occasion we have dealt with Fletchers and we have been extremely satisfied with the service provided by Leo.

From our first encounter, Leo struck us as someone who could relate to the needs of the client and obtain the best possible deal. He communicates extremely well, is possessed of a delightful personality and has a fine sense of humour. Every day Leo kept us informed of progress being made, which eventuated in our house being sold in record time.

We feel Leo is a tremendous ambassador for Fletchers and we would have no hesitation in recommending him and Fletchers to potential clients. He most certainly espouses your values of Commitment, Local Knowledge, Integrity and Quality Service.

It was a process for me to decide to sell our family home. I had already started preparing the house as I was considering in preparation if I decided to sell. I found Liam fantastic at following up, keeping me in the loop with the whole process since it was my first time selling a property. He was approachable, genuine and respectful at all times, from start to finish. Thank you Liam for a great result!

From our initial meeting with Tim we formed the opinion that he had an incredible understanding of the real estate world and he was able to communicate his experience when answering a multitude of questions posed. We had initially decided to speak to three agents, however, on speaking to Tim we were convinced that he would sell our home. Our communication and correspondence with Tim and his team was excellent. We participated at all levels including the advertising campaign which was excellent. On the day of the sale his auction style was great and he did everything to get the best price for our home. We would have no hesitation in recommending Tim to others.

After being on the market for a considerable time we changed agents to Liam Rock at Fletchers and sold within 3 weeks at the top price we were hoping for. Liam has a very professional yet relaxed/friendly manner and exceptional communication skills. At every stage we felt our property and sale were in very competent hands, every detail was handled as expected. Liam's enthusiasm for selling our property and proactive nature were greatly appreciated and we would highly recommend his services.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10/10 – Would definitely recommend.

Paige and Adrian have been excellent in all areas of the leasing, excellent info update and communication. They are a gem! I must compliment Paige for her dedicated commitment and diligence in showing the property and she also guided me well on potential good tenant selection. Thank you.

I would like to thank Kaining and her team for the impeccable service provided throughout the course in the sale of our property. The advice and support given achieved a happy outcome for everyone involved, and I would not hesitate in recommending Fletchers to anyone who is looking to find a professional working hard to service the vendor and buyer. Thank you Kaining and Fletchers.

To whom it may concern. My husband and I recently sold a property in Placadena Road, Fingal. Our property was rather unique in that it wasn`t your normal beach house, or, on the other hand, one of the very upmarket properties available on the Peninsula. This reduced our buyer range quite considerably as it targeted a much smaller clientele of families wishing to reside on the property permanently. It was a large family home with many extras, pool, spa, tennis court on land 6 ¾ acres. Throughout the long process of selling our property we were very lucky to have Josh Callaghan and his fellow agent Megan as our agents. Their communication with us and overall knowledge of the property market was excellent. After every open house or inspection, we would be contacted to let us know how it had gone, also regular updates re the current market situation. When eventually we did have an interested buyer Josh came up with some innovative ideas to clinch the deal. His perseverance was amazing. After the contract was signed we did have ongoing problems with our purchaser and Josh and Megan were always readily available to organize meetings to try and sort things out. The fact that they already had their commission did not stop them from helping us which I felt was well and truly above and beyond the call of duty and I`m sure not many agents would have been be so obliging. We would happily use Josh and his agency for any further real estate deals and recommend them to other interested property sellers or buyers.

To whom it may concern. My husband and I recently sold a property in Placadena Road, Fingal. Our property was rather unique in that it wasn`t your normal beach house, or, on the other hand, one of the very upmarket properties available on the Peninsula. This reduced our buyer range quite considerably as it targeted a much smaller clientele of families wishing to reside on the property permanently. It was a large family home with many extras, pool, spa, tennis court on land 6 ¾ acres. Throughout the long process of selling our property we were very lucky to have Josh Callaghan and his fellow agent Megan as our agents. Their communication with us and overall knowledge of the property market was excellent. After every open house or inspection, we would be contacted to let us know how it had gone, also regular updates re the current market situation. When eventually we did have an interested buyer Josh came up with some innovative ideas to clinch the deal. His perseverance was amazing. After the contract was signed we did have ongoing problems with our purchaser and Josh and Megan were always readily available to organize meetings to try and sort things out. The fact that they already had their commission did not stop them from helping us which I felt was well and truly above and beyond the call of duty and I`m sure not many agents would have been be so obliging. We would happily use Josh and his agency for any further real estate deals and recommend them to other interested property sellers or buyers.

We found Josh and Megan to be really open and honest in their dealings with us. They regularly updated us on the status of the transaction, with phone calls and texts so that we were fully informed. It made the whole process go very smoothly with minimal stress. It was a pleasure dealing with both Josh and Megan.

We found Josh and Megan to be really open and honest in their dealings with us. They regularly updated us on the status of the transaction, with phone calls and texts so that we were fully informed. It made the whole process go very smoothly with minimal stress. It was a pleasure dealing with both Josh and Megan.

At our first meeting my husband and I just knew Josh was the agent for us. He was so professional, knowledgeable, reassuring and understanding. We had total confidence in him, and we felt he was very thorough, honest and trustworthy. Josh wasn't pushy, as some agents can be, he was simply quietly assertive and always most accommodating. We could not fault Josh's performance, and think he operated as a real team person with Megan and James.

At our first meeting my husband and I just knew Josh was the agent for us. He was so professional, knowledgeable, reassuring and understanding. We had total confidence in him, and we felt he was very thorough, honest and trustworthy. Josh wasn't pushy, as some agents can be, he was simply quietly assertive and always most accommodating. We could not fault Josh's performance, and think he operated as a real team person with Megan and James.

At our first meeting my husband and I just knew Josh was the agent for us. He was so professional, knowledgeable, reassuring and understanding. We had total confidence in him, and we felt he was very thorough, honest and trustworthy. Josh wasn't pushy, as some agents can be, he was simply quietly assertive and always most accommodating. We could not fault Josh's performance, and think he operated as a real team person with Megan and James.

After a very bad experience with another Estate Agent, and six wasted months, we turned to Fletchers at Blairgowrie to sell our house. What a revelation! We cannot speak too highly of the professionalism of Joshua, James, Larry, Megan and Rebecca. Their teamwork, communication and formal reporting were outstanding. Their advertising and marketing was creative and brilliant; the video was an eye catcher. They go that extra little bit. Thanks to their efforts the house was sold in three weeks. We couldn't be happier with the whole positive experience because, by their professionalism, they removed the stress in selling. We have no hesitation in recommending Fletchers at Blairgowrie to anyone.

After a very bad experience with another Estate Agent, and six wasted months, we turned to Fletchers at Blairgowrie to sell our house. What a revelation! We cannot speak too highly of the professionalism of Joshua, James, Larry, Megan and Rebecca. Their teamwork, communication and formal reporting were outstanding. Their advertising and marketing was creative and brilliant; the video was an eye catcher. They go that extra little bit. Thanks to their efforts the house was sold in three weeks. We couldn't be happier with the whole positive experience because, by their professionalism, they removed the stress in selling. We have no hesitation in recommending Fletchers at Blairgowrie to anyone.

After a very bad experience with another Estate Agent, and six wasted months, we turned to Fletchers at Blairgowrie to sell our house. What a revelation! We cannot speak too highly of the professionalism of Joshua, James, Larry, Megan and Rebecca. Their teamwork, communication and formal reporting were outstanding. Their advertising and marketing was creative and brilliant; the video was an eye catcher. They go that extra little bit. Thanks to their efforts the house was sold in three weeks. We couldn't be happier with the whole positive experience because, by their professionalism, they removed the stress in selling. We have no hesitation in recommending Fletchers at Blairgowrie to anyone.

After a very bad experience with another Estate Agent, and six wasted months, we turned to Fletchers at Blairgowrie to sell our house. What a revelation! We cannot speak too highly of the professionalism of Joshua, James, Larry, Megan and Rebecca. Their teamwork, communication and formal reporting were outstanding. Their advertising and marketing was creative and brilliant; the video was an eye catcher. They go that extra little bit. Thanks to their efforts the house was sold in three weeks. We couldn't be happier with the whole positive experience because, by their professionalism, they removed the stress in selling. We have no hesitation in recommending Fletchers at Blairgowrie to anyone.

My husband and I had the pleasure of selling our property with Josh and Megan of Fletchers Mornington Peninsula. We were more than happy with how our property was marketed and our open for inspection times were done at a time that suited us, which was great with a young baby. We had a fantastic response with much interest and many groups through our home and Megan kept us in the loop. We ended up with multiple offers and we were impressed with Josh's transparent negotiations with buyers and ourselves. We were happy with the price we sold for and on the day of sale Josh went above and beyond what was expected. A great team. Thanks again.

My husband and I had the pleasure of selling our property with Josh and Megan of Fletchers Mornington Peninsula. We were more than happy with how our property was marketed and our open for inspection times were done at a time that suited us, which was great with a young baby. We had a fantastic response with much interest and many groups through our home and Megan kept us in the loop. We ended up with multiple offers and we were impressed with Josh's transparent negotiations with buyers and ourselves. We were happy with the price we sold for and on the day of sale Josh went above and beyond what was expected. A great team. Thanks again.

I am delighted with the work you and your team put into the sale of our beach house at Dundas Street in Rye, and the results achieved. I was going to choose an Agent in Rye, but after meeting Josh and Megan, we decided to appoint Fletchers. From day one, the service from your team was first class. All contact made with the team was very friendly and responsive. The advertising campaign was well run, the open days and auction was in our opinion was very professional and we were delighted with the results. I have been involved in property transactions for over 40 years and never seen such a great result, well done. Your assessment of the market and handling of the sale was first class in my view. Josh and Megan, I feel if there is anyone that is serious about selling a property in the Mornington Peninsula, they should contact you, I am happy to be a referee for you, and happy for you to share my contact details with any future customers. Josh and Megan, thanks again for your help, advice and getting such great results.

am delighted with the work you and your team put into the sale of our beach house at Dundas Street in Rye, and the results achieved. I was going to choose an Agent in Rye, but after meeting Josh and Megan, we decided to appoint Fletchers. From day one, the service from your team was first class. All contact made with the team was very friendly and responsive. The advertising campaign was well run, the open days and auction was in our opinion was very professional and we were delighted with the results. I have been involved in property transactions for over 40 years and never seen such a great result, well done. Your assessment of the market and handling of the sale was first class in my view. Josh and Megan, I feel if there is anyone that is serious about selling a property in the Mornington Peninsula, they should contact you, I am happy to be a referee for you, and happy for you to share my contact details with any future customers. Josh and Megan, thanks again for your help, advice and getting such great results.

I received good service from your company and the proof is in the sale. Four other agents had failed to get even an offer over the best part of a year. I would recommend your company if asked. Regards to the team at Fletchers Mornington Peninsula. Thanks again for all your good work.

Lee and I would like to thank you both for the attention and advice which you have both provided to us over the time when our house was being marketed, which finally lead to the successful sale of our house at auction. We began the process by interviewing three local Real Estate agents and finally made the decision to proceed with Fletchers, which has proved to be the correct decision as the final Auction realised a price well beyond our expectations. With our best wishes for the future.

We had been listed three months with another agent prior to meeting with Joshua and Megan. Our favourite thing about dealing with Josh and Megan is they were always warm, friendly, knowledgeable and supportive throughout the selling process. Communication after open days was always prompt and very informative. We were most impressed with the level of Fletchers knowledge of our property and felt very important when speaking to any of the Fletchers staff throughout the campaign.

We had been listed three months with another agent prior to meeting with Joshua and Megan. Our favourite thing about dealing with Josh and Megan is they were always warm, friendly, knowledgeable and supportive throughout the selling process. Communication after open days was always prompt and very informative. We were most impressed with the level of Fletchers knowledge of our property and felt very important when speaking to any of the Fletchers staff throughout the campaign.

When we decided to sell our home we had heard fantastic things about Liam. Choosing him as our agent was a very easy choice to make. He was open, honest and had great knowledge of our area. He was always easily contactable and nothing was too much effort for him. He also went above and beyond helping us find a new home in the area also. He sold our home quickly and we got a great price. We will always use Liam and would recommend him highly to anyone looking to sell their home.

Tim, Allison and the team were a pleasure to deal with and we would highly recommend their great service and professional advice.

Tim, Allison and the team were a pleasure to deal with and we would highly recommend their great service and professional advice.

My wife and I were apprehensive to sell our beloved family home of over 12 years, but due to changed health circumstances we needed to make a move. We had spoken with Tim a number of years ago and felt like we had a good rapport. From the moment we engaged Tim and his team they made the process easy. They walked us through the process, were accommodating when arranging times for photos etc. and kept us informed throughout the campaign. One of the features I really liked was the weekly progress reports. During the entire sales experience they made us feel like we were important and that we mattered. Initially the property passed in at the auction but Tim had a good read of the buyers and negotiated an outcome that more than met our expectations. While Tim and the team did a great job before and during the sales period, I have to say it was the after sales service that really made us feel special. They did not stop once the sold sign went up but remained in contact ensuring that the settlement process was managed and even went out of their way to assist with finding our daughter a new place to live as she would not be relocating with us. I would recommend Tim and his team to anyone considering selling or buying in the Canterbury area and beyond.

Excellent auctioneer. Would highly recommend Tim.

Honest and consistent in their message. Feedback was constructive and both are well informed. Pleasant to deal with. We did not seek other agents and did not negotiate on fee structure/ advertising.

Honest and consistent in their message. Feedback was constructive and both are well informed. Pleasant to deal with. We did not seek other agents and did not negotiate on fee structure/ advertising.

I am very satisfied with all that was, and is being done, in the sale of the property. I thought I was getting special treatment but I would think all clients get that. I am not aware of anyone wishing to sell their property but if I do I will most certainly recommend Fletchers Blackburn.

I am very satisfied with all that was, and is being done, in the sale of the property. I thought I was getting special treatment but I would think all clients get that. I am not aware of anyone wishing to sell their property but if I do I will most certainly recommend Fletchers Blackburn.

我与你认识一年多了，非常感谢这次你帮助我买到了一处满意的房子。在我们多次的交往当中我深刻的感受到了你的优秀品质。你对工作非常的认真负责。对顾客热情周到，无论顾客有任何疑问。你都耐心的解释，提供最好的服务。让客人放心。 所以我才把把自己的大事托付给你。你的真诚负责的态度也让顾客感到贴心和温暖。经过一段时间的相处。我们就像家人一样，互相信任。我也会将我的朋友介绍给你。促使她的业务越来越好。我非常高兴认识你，我们将是最好的朋友。也非常敬佩你的工作的敬业精神 值得学习。谢谢！ 保重身体哦 爱你的 Emily 大姐

Thank you so much for helping us find our dream home in such a short period of time. We have to admit that majority of real estate agents are lacking of honesty & patience, but you have it all. Your service is second to none! We are grateful for the advice received from you and the choice we made. We are so happy to know that our property value has already increased in months and we haven't even moved in. We'll definitely come back to you when we look to purchase again or sell in future.

We are writing to show our appreciation. You sold our home within 2 weeks of marketing. You have a great understanding of the local market. Your thoughtfulness, attention to details, and promptness were very helpful in achieving a good result. Thank you once again.

I wanted to thank you from the bottom of my heart for your professionalism and assistance in helping me sell the home in Mulgrave.

You went out of your way to help me in what was at the times a difficult situation with sound advice, patience and understanding.

You showed compassion and empathy not only to myself but also to Alexander, my ten-year-old son, which helped me immensely with regards to the eventual transaction to our new home.

You are to be commended for your strong work ethic and ability to understand your clients’ needs. In my particular situation, it was paramount that there was open communication between us, which there was and which I am extremely grateful for and always will be.

Thank you for everything you have done for us.

It goes without saying that I would recommend you without a second thought.

Thank you for introducing the people who have now bought our home. We were very impressed by the informed way you presented our house and garden. The resulting sale was beyond our expectation and achieved in a remarkably short time. With sincere thanks.

Hope you are well. We take this opportunity to Thank You, for your support in handling the sale of our house. Your professionalism was very evident from the time you walked through the door. You were there for us the entire time & we are extremely grateful for your support and you took the stress away. We can’t thank you enough. A joy to deal with.

We will recommend you to our friends in the area.

Kristy, 在过去这几个月我和太太跟5-6个房产经纪打过交道，实话实说，一来二去没有成交的，那些中介都不耐烦地表示爱买不买。你是唯一个从始至终不厌其烦电话沟通、短信交流、看房、议价始终如一。这个校区房我们很满意，你这个中介我也跟定了！

My wife and myself have dealt with 5-6 real estate agents in the past months, and I have to be honest; no other agents were as patient as you and they even told us to go away after we told them that the properties they have showed us were not really meeting our requirements. You were the only agent to phone us, text us, arrange inspections for us and negotiate with your vendor. We are very satisfied with the property that we bought through you. We’ll follow you no matter where you go for sure.

When I first met her I can feel that she is totally different compared to the other real estate agents I have met and dealt with in the past years. She asked me the right questions to better understand my current financial and family situations. Which school I prefer to send my daughters to, whether or not I prefer a house with swimming pool or near the parks. And she’s the only agent who advised me to be mindful of my budget after she found out that I have only just started my own business and cash flow is critical for me. Whilst all other real estate agents just push push push without deeper understanding of what exactly that I’m looking for. Now the house that I bought from Kristy had 15% capital growth in the last 6 months. I just can’t thank you enough Kristy. I’ll highly recommend you to all my friends and families.

It is strongly believed that when it comes to property the attribute that over rides every other feature is location, location, location! Whilst that many be true when it comes to selling real estate the factor that over rides every other attributes is who should be your representative, representative, representative!

We appointed Kristy Wang based on straight forward and professional presentation. The presentation was delivered with confidence focusing on what she believe she could do rather than what she might be able to do. What was achieved over a number of meetings was a marketing, reporting and financial arrangement where based on a successful sale both us as the vendor and as the agent would be winners.

Kristy’s sales and negotiating methods delivered a win win result within 7 days of listing. Put simply Kristy delivered everything she said she was capable of delivering. Whilst full credit to the individual we worked with the agent has our full endorsement.

James and I have been blown away by your professionalism, good humour and reliability. In the process of both buying and selling a house through you, you have absolutely followed through on everything that we discussed, planned and wished for. In buying our new property, you were both firm and fair in achieving the best outcome for both us as buyers as well as for the vendor. You went on to do the same for us in selling our house and set a target price and achieved it. What was most remarkable was how quickly and smoothly the whole process has been. We are still blown away that we sold only five days after it went online! What we thought might be a very stressful event turned out to actually be a joy ride thanks to you.

I would recommend Rod to everyone I know to assist them in selling their property. Honesty, local knowledge, customer service and many other characteristics of Rod's made us choose him. He can deliver good results.

Traci, Carl and David work well as a team and have the right mix of calm support and professional attitude which took the stress out of the process.

Traci, Carl and David work well as a team and have the right mix of calm support and professional attitude which took the stress out of the process.

Traci, Carl and David work well as a team and have the right mix of calm support and professional attitude which took the stress out of the process.

We highly recommend Tim and his whole team. They are highly skilled and extremely professional and most importantly we achieved a great result. The personal touch and friendliness of all involved is also valuable at a time when your own stress level is quite elevated. Tim and his team get results and we are sure it is due to their positive and calming attitude. We are more than pleased to be able to recommend Tim.

I could not recommend an agent more highly than Tim Heavyside. As an agent and auctioneer, he’s simply the best in the business. Tim’s knowledge of the local market is unparalleled, and as a result, he connected the right buyers with our property. I lost count how many bidders there were at the auction! Tim was supported by a highly professional team who were an absolute pleasure to work with. Thank you Team Heavyside!

Kelly Sun conducted a strong and orderly auction.

I am very pleased with the results, it was within expectation.

Kelly Sun conducted a strong and orderly auction. I am very pleased with the results, it was within expectation.

Thank you Tracy. We sold our house within weeks of it going onto the market. We had heard from other clients how happy they were with your service, and after looking through other houses for sale in the area could not believe how different your presentation was compared to other agents. You presented other properties with excellent presentation, even simple things like turning every light on in the house and opening up blinds etc so that new buyers could see the full potential of the property for sale, and having section 32's on hand and excellent information displayed at each house. We have recommended Fletchers and Tracy already to many people in the area as they noticed how quickly our property sold. We could not be happier with Tracy’s professionalism and especially her communication skills and her friendly manner. And would like to mention the other staff members who also were very informative also.

From our initial meeting with Lee to the final conclusion of our property selling, despite the protracted nature of the sale, Lee’s diligence was impeccable. He kept us informed every step of the way, whilst maintaining a positive outlook. We have no hesitation in recommending Lee Botsios and Fetchers Real Estate to any potential clients (or anyone else who will listen).

Thanks Liam for all your help and advice while you were selling our home which made the process a good experience for all involved. We are very pleased with the outcome. We really appreciate all the work and effort you put into selling our home and would highly recommend you. Thank you.

Hi Sandi, I am extremely happy with your service. You have been absolutely awesome and I cannot thank you enough. Your professionalism truly impresses me and I am looking forward to working with you for the years to come. Thank you once again :) You're the best.

To whom this may concern, I find Liam to be a very nice and thoughtful person. He is a good listener and is very dependable, reliable and hard working. He has been very sensitive in difficult times and treats his clients with utmost respect. Liam has always been courteous and helpful and I have no hesitation in recommending him. I am happy to provide further information if required.

Traci and Carl Stella were very easy people to deal with. They were bright, friendly, responsive and helpful. They had everything well organised and let me know everything that was happening each week.

The only downside was, in my humble opinion, the fact that the fact they didn’t advertise my house in the local paper, which in retrospect may have been an advantage.

I appreciated the fact that Reilly Waterfield did the auction and definitely knew his facts and information well.

All in all, I was happy with Fletchers and would recommend them to anybody.

Traci and Carl Stella were very easy people to deal with. They were bright, friendly, responsive and helpful. They had everything well organised and let me know everything that was happening each week.

The only downside was, in my humble opinion, the fact that the fact they didn’t advertise my house in the local paper, which in retrospect may have been an advantage.

I appreciated the fact that Reilly Waterfield did the auction and definitely knew his facts and information well.

All in all, I was happy with Fletchers and would recommend them to anybody.

Traci and Carl Stella were very easy people to deal with. They were bright, friendly, responsive and helpful. They had everything well organised and let me know everything that was happening each week.

The only downside was, in my humble opinion, the fact that the fact they didn’t advertise my house in the local paper, which in retrospect may have been an advantage.

I appreciated the fact that Reilly Waterfield did the auction and definitely knew his facts and information well.

All in all, I was happy with Fletchers and would recommend them to anybody.

Our experience as property purchasers with Liam was an excellent one. From our first meeting he was extremely easy to deal with, honest and made us feel comfortable during the negotiation stage. His constant communication with us kept us up to date without ever making us feel under pressure. We would highly recommend Liam as a real estate agent.

How would you rate the level of communication from your Property Manager? 10 – Excellent.

On a scale of 1 to 10, how courteous and helpful was your property manager and did they provide enough information to assist you? 10

On a scale from 1 to 10, how likely would you be to recommend a friend, family member or colleague to use Fletchers Property Management services? 10 – Would definitely recommend.

How satisfied were you with the time it took Fletchers to lease your property?

10 – Not much down time between leases, good result.

How would you rate the level of communication from your Property Manager?

10 – Extremely good via email and mobile phone to let me know how things were progressing.

On a scale of 1 - 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

10 – Lovely to deal with.

How satisfied were you with the internet advertising of your property?

10 – Extremely satisfied.

How satisfied were you with the end result?

10 – Extremely satisfied. Very pleased to have another tenant so quickly.

Would you consider Fletchers to manage any more properties for you in the future?

Yes.

On a scale from 1 – 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10 – Would definitely recommend. I have had good tenants for the last five years and the property has been taken care of. With Julia doing the inspections, all has gone well. I have been very pleased with the service from Fletchers.

How would you rate the level of communication from your Property Manager?

Excellent, we couldn’t have asked for better

On a scale of 1 to 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

10 – flawless. Very professional and approachable at all times.

To date we have been taken back and very happy with our property manager Nicole Manley from Fletchers in Eltham. Nicole's professionalism as well as Fletchers very organised, prompt and efficient service is truly exceptional. It is a sincere pleasure for us to confer and deal with you all at the Fletchers' Eltham office.

We thank you all for your professional manner and the extremely polite and courteous nature extended to us always.

We were away on holiday when our investment property was on the market. Henry handled the open for inspections and provided us with an update via sms every time. The property was passed in at Auction but Henry still didn’t give up and was very proactive to find us a buyer. His persistence and follow up is what made this sale happen. Most importantly, Henry was very honest with his market appraisal, which gave us confidence we were dealing with an agent with dignity and honesty.

On a scale from one to ten, how likely would you be to recommend a friend, colleague or family member to use Fletchers Property Management Services?

10 - We have used Fletchers Property Management service since 2002 and are very happy indeed with the service. We have recommended Fletchers to others on several occasions.

How would you rate the level of communication from your Property Manager?

10 - Ashleigh's email skills are excellent.

On a scale from one to ten, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

10 - Superb, as always.

On a scale from one to ten, how likely would you be to recommend a friend, colleague or family member to use Fletchers Property Management Services?

10 - We have used Fletchers Property Management service since 2002 and are very happy indeed with the service. We have recommended Fletchers to others on several occasions.

Sometimes in life we do something that really works out and one of those things was choosing you as our agent Jo. We cannot say enough good things about you – your level of care and professionalism is just outstanding. As well as being an amazing agent you are a wonderful person to boot! Thank you isn’t enough – it’s too small.

I engaged Brooke and Tim to sell my home after having discussed the sale with three other agents in the area. They impressed me with their friendly, cautious and honest approach to the marketing of the home. I had dealt with them as a prospective buyer of one property which sold quickly and successfully. During the campaign they were helpful, courteous and managed the auction and negotiations afterwards extremely well. Fletchers have been honest, accurate and efficient in all my business with them. It has been a successful campaign for all involved.

I engaged Brooke and Tim to sell my home after having discussed the sale with three other agents in the area. They impressed me with their friendly, cautious and honest approach to the marketing of the home. I had dealt with them as a prospective buyer of one property which sold quickly and successfully. During the campaign they were helpful, courteous and managed the auction and negotiations afterwards extremely well. Fletchers have been honest, accurate and efficient in all my business with them. It has been a successful campaign for all involved.

I wish to sincerely thank you for the successful management of Benwerrin Road over recent times, and in finalising the details for the transition to new ownership, which will be happening shortly.

I would also extend thanks to the Fletchers team involved in the management of the unit since 2011 - when Mum entered Aged Care - particularly on behalf of my sister GE who held power of attorney over that time and dealt with the firm on a regular basis.

Kind Regards

G C (Executor)

I wish to sincerely thank you for the successful management of Benwerrin Road over recent times, and in finalising the details for the transition to new ownership, which will be happening shortly.

I would also extend thanks to the Fletchers team involved in the management of the unit since 2011 - when Mum entered Aged Care - particularly on behalf of my sister GE who held power of attorney over that time and dealt with the firm on a regular basis.

Kind Regards

G C (Executor)

Traci was always beautifully presented and completely professional in her dealings with my husband and I. She put us at ease and kept us informed at all stages of preparation for the auction. We could not find a single fault in her efforts for us. She was able to answer all questions put to her with knowledge and confidence. Auction day (which we had dreaded) went without any problems, in fact our Auctioneer was fantastic, we loved him. We are so pleased to have had such a competent, enthusiastic, helpful, lovely agent working for our best interests. Thanks also to the gorgeous David.

Traci was always beautifully presented and completely professional in her dealings with my husband and I. She put us at ease and kept us informed at all stages of preparation for the auction. We could not find a single fault in her efforts for us. She was able to answer all questions put to her with knowledge and confidence. Auction day (which we had dreaded) went without any problems, in fact our Auctioneer was fantastic, we loved him. We are so pleased to have had such a competent, enthusiastic, helpful, lovely agent working for our best interests. Thanks also to the gorgeous David.

Michael was courteous, helpful and always available to assist and advise to make this transition as smooth as possible for me. A very helpful and pleasant young man to deal with.

We would like to thank Lee for facilitating the sale of our house in Portarlington. Lee indicated to our agent Bill that he would find a buyer at a much higher price than any of the other Real Estate agents in the area had quoted. When he did the negotiations with the purchasers, Lee obtained a great price and it was all settled in a timely manner. We would certainly use Lee again and recommend him to all our family and friends.

Tim Heavyside and his team have done an outstanding job! They are a very good team, keep up the terrific work and we have no hesitation in recommending them to all our friends.

Hi Linda,

Thanks so much for your email and feedback…we are really happy with the Unit and how it has come up with a bit of extra TLC! I also want to thank both you and Patricia for what has been a wonderfully pain-free experience in the ‘world of rentals’ over the past year or so. You have made everything easy for us, attended to our queries upon request, provided practical advice as required and for both M and I who work full-time (well, me anyway!) this has been a blessing. There was certainly no decision to be made other than – yes we definitely want you to again, take care of our newly acquired investment. Thanks again to you both and we look forward to working with you into the future.

Todd has made the experience of selling my property such a memorable one. Todd always composed himself with utmost professionalism and respect. He was very thorough with the process of selling the property. Communication was regular and feedback provided regularly. His energy and zest for life draws you to him. Jason, the Auctioneer was fantastic too, couldn’t have asked for a stronger team. Let’s not forget their rental staff; Julia, Andrew and Brooke. Thank you to all.

Todd has made the experience of selling my property such a memorable one. Todd always composed himself with utmost professionalism and respect. He was very thorough with the process of selling the property. Communication was regular and feedback provided regularly. His energy and zest for life draws you to him. Jason, the Auctioneer was fantastic too, couldn’t have asked for a stronger team. Let’s not forget their rental staff; Julia, Andrew and Brooke. Thank you to all.

I was extremely satisfied with my Business Development Manager's market knowledge - all brilliant.

On behalf of Lyn, Cathy, Robert , Elizabeth and I, I would like to thank you for your dedicated professionalism to realise the sale of our mother’s house. To convince post-auction buyers to commit was quite an achievement! It has settled and we are grateful it was such a smooth process. It has been a pleasure to work with you both. We particularly appreciated your sensitivity and reassuring manner.

On behalf of Lyn, Cathy, Robert , Elizabeth and I, I would like to thank you for your dedicated professionalism to realise the sale of our mother’s house. To convince post-auction buyers to commit was quite an achievement! It has settled and we are grateful it was such a smooth process. It has been a pleasure to work with you both. We particularly appreciated your sensitivity and reassuring manner.

Thank you so much for helping us secure tenants to move in this Friday - it is such a relief for us knowing that our Melbourne home has been left in good hands :) Caleb has been fantastic in his communication with us so we couldn’t ask for more! Thank you again for making our decision so easy in choosing Fletchers.

Thank you so much for helping us secure tenants to move in this Friday - it is such a relief for us knowing that our Melbourne home has been left in good hands :) Caleb has been fantastic in his communication with us so we couldn’t ask for more! Thank you again for making our decision so easy in choosing Fletchers.

Traci and her team were knowledgeable and professional, charming and efficient. Plus they provided a great result! I would have no hesitation recommending them to anyone.

Tim and the Fletchers team are a very pleasant, professional team who ran a very effective campaign which resulted in a great outcome for the sale of our property.

I would like to congratulate Tracy on the excellent job she did in selling our home. From the first time Jan & I met with Tracy we felt comfortable with the prospect of Tracy being capable of obtaining the price we thought reasonable in the current market. Selling our home was a very difficult decision to make; whilst finding the right Agent to trust was even more difficult. We discussed the sale with a number of Agents in the area and whilst they all seemed very honest & capable, Jan & I felt Tracy was the right one to get the result we wanted. Thanks again Tracy for a job well done!!

Thanks Tracy. Extremely professional, great knowledge, very lovely and fantastic communication skills, its been very easy with you on our side.

I would say that Tracy is a happy and very easy going agent, nothing is too hard for her, not pushy at all. She would always respond in a timely manner and was very knowledgeable about the area. I would highly recommend Tracy as a real estate agent.

Thank you Tracy. Your down to earth, no fuss approach made our purchase of a beautiful property a happy experience. You were always able to help and advise us in a friendly and professional way. Thanks again.

Tracy did what so few agents seem to do today, that is follow up at the open for inspection rather than just taking details and making a token follow up call. She agreed at the time to show us an alternative house and we bought it.

Tracy was always positive in our dealings and ensured we were kept fully updated on how things were progressing.

We had another agent in mind when we met Tracy, but she impressed us right away with her initial preparation for the visit, her enthusiasm and her knowledge of the local market. She was prepared to work hard to get us a sale, setting up lots of open for inspections. In the end, she got the price we wanted and a quick settlement date, within days of the first open for inspection, prior to auction. We have been delighted with her cheerful, can-do attitude, professionalism and attention to detail. We would definitely work with her again, if the opportunity arose.

Tracy was fantastic with help and advice throughout our search for a coastal property. I have nothing but praise for her professionalism and no fuss attitude.

Tracy worked hard to effectively communicate and keep us informed of any changes or issues as they arose. She was always helpful and had time for us when we had an enquiry. I would recommend Tracy to any future vendors.

Tracy was fantastic! Open, honest lines of communication, professional, reliable, friendly and personable. Great result for all involved.

A pleasure to work with.

Tracy from the beginning was very accommodating and always kept us informed of the progress of the sale of our property. She was always prompt to call back and very quick to solve any issues. We could not have asked for a better outcome in the sale of our holiday home and we are glad that we chose Tracy and Fletchers for this sale.

Tracy has been an absolute delight to deal with from day one; when I first made contact. She has been very professional all the way through to final sale and has worked hard without missing a single open for inspection. She has kept us informed of what is happening and nothing has been too hard to do when requested.

Tracy was a fantastic agent to deal with. She gets to work on the project and successfully got us, as the client, the result we were after. Thankyou.

Thank you Tracy for your tireless efforts to achieve a sale on the property, where we had almost given up. We appreciate the extra time you devoted to us and your realistic advice on the many issues we put to you. We believe you achieved a mutually satisfactory outcome for the vendor, purchaser and your agency. I believe you will be very successful in your real estate career. Good luck in the future.

I found Tracy to be totally professional in every aspect of the sale of Mum’s unit. She explained everything in a down to earth fashion, and it all went exactly the way it was laid out to me. I could only wish that everyone that is involved in sales of any kind, could have her understanding of their product. I wish her every success in her endeavours, and would gladly use her for my next sale.

Tracy took the time to ask what we were looking for, thought of us when something came up some time later, made the effort to contact us, was straight up and kept in communication throughout the process. Because of this she imbued trust and competence. Wouldn’t hesitate to use her again and recommend her highly.

Tracy was extremely helpful and always got back to me whenever I needed to know something quickly. Tracy also listened to what my needs in a house were and found the perfect place for me in no time at all.

Friendly, helpful service.

Wonderful estate agent to deal with, professional and dilligent at all times. I am a certified practicing valuer and estate agent for over 25 years and one of the best dealings I have enjoyed.

Tracy was really easy to deal with, not your typical real estate agent, which we found very refreshing. Will definitely use her again!

We found Tracy to be professional in the way she approached the sale of our house. She achieved the price she told us we could get and more. I would recommend Tracy highly to anyone thinking of selling their property.

Thank you so much to you, Tim, Harley, Allison and all of the team at Fletchers. From first contact with Tim, he was sensitive, fair and responsive to our needs. Collectively Fletchers presented a stress free approach to selling our Mother's home. I appreciated your regular contact, Harley's updates and the helpful advice. Refreshingly, there were no dodgy tactics or game playing on auction day. Outstanding honest sales skills by Tim balanced with a good sense of humour. Throughout you were careful to acknowledge our mother and her needs. I am happy to recommend Fletchers unconditionally. On behalf of my brothers I appreciate the hard work that yielded a great result.

Thank you so much to you, Tim, Spring, Allison and all of the team at Fletchers. From first contact with Tim, he was sensitive, fair and responsive to our needs. Collectively Fletchers presented a stress free approach to selling our Mother's home. I appreciated your regular contact, updates and the helpful advice. Refreshingly, there were no dodgy tactics or game playing on auction day. Outstanding honest sales skills by Tim balanced with a good sense of humour. Throughout you were careful to acknowledge our mother and her needs. I am happy to recommend Fletchers unconditionally. On behalf of my brothers I appreciate the hard work that yielded a great result.

Thank you so much to you, Allison, Harley, Spring and all of the team at Fletchers. From first contact, you were sensitive, fair and responsive to our needs. Collectively Fletchers presented a stress free approach to selling our Mother's home. I appreciated your regular contact, Harley's updates and the helpful advice. Refreshingly, there were no dodgy tactics or game playing on auction day. Outstanding honest sales skills by Tim balanced with a good sense of humour. Throughout you were careful to acknowledge our mother and her needs. I am happy to recommend Fletchers unconditionally. On behalf of my brothers I appreciate the hard work that yielded a great result.

Thank you so much to you and all of the team at Fletchers. From first contact with Tim, he was sensitive, fair and responsive to our needs. Collectively Fletchers presented a stress free approach to selling our Mother's home. I appreciated your regular contact, Harley's updates and the helpful advice. Refreshingly, there were no dodgy tactics or game playing on auction day. Outstanding honest sales skills by Tim balanced with a good sense of humour. Throughout you were careful to acknowledge our mother and her needs. I am happy to recommend Fletchers unconditionally. On behalf of my brothers I appreciate the hard work that yielded a great result.

We were geared up for a horrible selling experience based on our dealings with other agents and hearing other's stories. Tim made the process absolutely seamless and hassle free. He delivered on everything he promised and communicated with us every step of the way. His market knowledge and negotiation skills were a stand out and combined with his passion for the industry make Tim the best. We found Tim extremely reputation conscious. He conducted himself with utmost integrity on every occasion and he made sure business was conducted in the most ethical way possible for everyone involved. Tim is a rare find and we would absolutely recommend him to our friends and family.

Tim was always professional and a great communicator. He's obviously a people person and that makes it easy to relate to him. He strives for excellence and inspires others to do the same. Fantastic experience with Tim selling my property!

Throughout the home buying process Tim was always easy to talk to, flexible with our schedules and had great communication. As first home buyers, Jerry and I really appreciated Tim's honesty and receptiveness to our needs. We found his friendliness, honesty and approach refreshing. He was always a pleasure to deal with and we would highly recommend him to anyone looking to use his services.

We were very satisfied with the high quality standard of service provided by Rob. Nothing was an issue and he was very professional. We will use his services again when the time comes. Highly recommend Rob.

Rob was always friendly, approachable and professional throughout all our dealings. He kept the lines of communication open at all times during the sale of our property, which could have been a stressful process otherwise. He was always willing to discuss and clarify any issues we had. I would highly recommend his service, as he has the perfect balance between seeking the best outcome in the sale and providing us with a realistic approach to the sale of our property. We appreciate all the time and effort he placed in selling our property.

When I sought a real estate agent to manage the sale of our Wallington home I needed a true professional with an impressive sales record in the Bellarine area. My wife and I met with Lee Botsios and we were immediately impressed and arranged for Lee to inspect and suggest a sales plan. This we accepted, very pleased with the potential sale opportunity Lee proposed. The house was sold within 3 weeks and we have now settled without any upsets. We would highly recommend Lee to anyone who wanted a truly professional sales experience. Thanks very much Lee.

10/10 - Extremely satisfied. Linda's professionalism and warmth is one of the key reasons we chose Fletchers as our agent.

10/10 - Would definitely recommend. My husband's sister and her fiancé are selling their house in North Ringwood with Fletchers following our recommendation.

I wanted to drop you a quick note to express my high degree of satisfaction regarding the exemplary service I recently enjoyed whilst dealing with your Agency. I refer specifically to the efforts of Julia Zorzut. The process of moving house is often fraught with difficulties, inconveniences and conflicting priorities. Ms Zorzut has gone out of her way to assist in resolving many of these issues rapidly and efficiently, enabling the whole process to be considerably less painful than that experienced with past relocations (there have been a few moves over the years). I must commend both Yourself and Julia for the level of service delivered. As a result of my recent dealings with your Agency, I would have absolutely no hesitation in recommending you to any prospective Investors and Tenants I encounter in the future. Keep up the great work!!

My husband and I are very happy with the level of service from Caleb Griffin. Caleb has always been courteous and very efficient in responding to all my queries and requests regarding the lease of our property. It was less than a week from our Open for Inspection date that we had secured a tenant and Caleb did an excellent job in liaising with applicable references, potential tenants and the best part was securing a higher rental price than advertised! This was all done before 1pm on the Monday (2 days after inspection). I am very satisfied with the level of communication (0-1 day turnaround) whether email or phone and am pleased to be trusting Caleb and the team at Fletchers to manage our property. Will definitely be recommending friends and family should they rent or sell in the future.

We would highly recommend the Fletchers Experience to anyone.

- Very professional

- Great to deal with

- Exceptional knowledge of area

- Exceptional negotiation skills for vendors

- Office always open and staffed

- Great communication

- Straightforward and honest

- Excellent list of prospective and interested purchasers

Josh achieved a record quick sale for us in just over 1 week!

The Property Consultants have provided excellent customer service to us as the purchasers. They are very patient, professional and friendly. Well done!

The Property Consultants have provided excellent customer service to us as the purchasers. They are very patient, professional and friendly. Well done!

We would like to thank Nick for his very polite manner, punctuality and friendliness in selling our house.

Leo，作为这一次帮助我们做房产交易的中介，做事非常认真和细心。很热心，乐意帮助我们处理各种琐事。沟通谈判能力很强，每一次在与我沟通前都有做好详细的资料准备。开放日与拍卖日到达准时，各种房屋动态更新及时和我们沟通。虽然拍卖日流拍，事后的工作也做的很好，取得了很好的价格。这一次的合作很愉快。下次有机会再合作！

In December this year we sold our lifestyle property & Cattery business with the help of Martin Huntley, a Licensed Estate Agent. Although a number of Agents gave us appraisals, we asked Martin to conduct the sale for the following reasons:

1. His positive, enthusiastic approach to the sale and desire to achieve the best outcome for us. This became evident when he prepared the advertising for the property, which captured all the key points.

2. Of particular note was his attention to detail in helping us present the property in its best light and his advice on how it should be advertised.

3. We were also impressed with his knowledge of the local market and what prices other properties were realizing.

4. Martin was also of great help when inspections were conducted. He was in constant contact with us during the whole of the sale process so we always knew what was happening.

5. Eventually he was able to negotiate a price which was far more than other Agents had quoted and in line with the real value of our property.

In conclusion, we enjoyed having Martin conduct the sale for us. It was a very enjoyable process and we’re sure Martin’s future clients will have the same experience.

We have known of Robin in the local area for many years through open for inspections and found him approachable and personable but direct. Bev was great with the marketing side – Robin and team were very consultative on all aspects of the sale and asked us for input on all aspects of the campaign. Robin and Ian were punctual, professional and always gave feedback after the OFI’s which was fantastic. This made us feel well informed throughout the campaign. Thank you Robin, Ian and Bev for a positive experience and for the sale of our house. We wouldn’t hesitate to recommend you to others for the sale of their home.

We have known of Robin in the local area for many years through open for inspections and found him approachable and personable but direct. Bev was great with the marketing side – Robin and team were very consultative on all aspects of the sale and asked us for input on all aspects of the campaign. Robin and Ian were punctual, professional and always gave feedback after the OFI’s which was fantastic. This made us feel well informed throughout the campaign. Thank you Robin, Ian and Bev for a positive experience and for the sale of our house. We wouldn’t hesitate to recommend you to others for the sale of their home.

My wife and I would like to write a note of appreciation for the excellent service we received in your management of our properties under your care. We were impressed with your prompt attention to any concerns we brought to your attention. You are a person of integrity, doing what you say. We fully commend you for your exceptional interpersonal skills and dedication to your work. THANK YOU CALEB.

Hi Linda and Caleb, Tim and I would like to say thank you to you both for your efforts in renting our place in Tullamore Ave. We were very impressed with the speed and professionalism in which you dealt with the advertising all the way through to committing the tenant. Am happy to be partnering with Fletchers.

Hi Linda and Caleb, Tim and I would like to say thank you to you both for your efforts in renting our place in Tullamore Ave. We were very impressed with the speed and professionalism in which you dealt with the advertising all the way through to committing the tenant. Am happy to be partnering with Fletchers.

We were very happy with the service we received. Everything delivered by Nick was above our expectations, professional, experienced, knowledgeable and friendly.

Steve Thomson is the definition of what a Real Estate Agent should be. From start to finish he kept us informed every step of the way. His 14+ years of experience and knowledge of the area reflected throughout our campaign and we were ecstatic with the result he got us come auction day. We cannot recommend Steve and his team at Fletchers Diamond Valley highly enough for the time and effort they put in to our very successful campaign! You have definitely made the right choice if you have Steve as your agent!

I'm happy, not only that the property has been rented but also with your help in this process. It's certainly been very appreciated and I will definitely keep in touch if any issues arise.

I used Liam Rock to sell my property and highly recommend him. He was so responsive to all my requests and made selling my house so stress free and easy. Thanks for everything!!

Emma has been wonderful with us so far. We are very grateful for her understanding and helping us get the approval for the property. She has been very friendly and easy to talk to. Honestly, it is great to be dealing with a real estate agent that seems on the ball and polite unlike what we have been dealing with for the past year.

It was a stressful time selling our house, however Nick explained each step of the process and discussed, in a professional manner, the various options. We were very pleased with his approach.

I have been dealing with Ashleigh and the service has been GREAT. The whole experience has been smooth and professional with very prompt replies to all our questions. Ashleigh has been wonderful.

Tim has recently sold my home for a very good result. He was honest yet cautious in his quoting, which turned out to be an accurate assessment of the market. He was always professional, reliable and polite to deal with. On auction day he demonstrated his special ability to engage the crowd, judge the market sentiment and draw out the bids to provide an excellent result. I am very happy to recommend Tim to others.

Thank you Tim and your team for the friendly and professional way you conducted the sale of our home. We are very happy with the result and pleased that we put our home in your capable hands. Your guidance, advice, professionalism and support throughout the whole process was truly appreciated. Thank you for all the hard work that you and your team put into selling our home. We would recommend you to anyone without reservations.

Jason and I have recently worked with Adrian Lieschke (Business Development Manager) and Nerida Stevens (Property Manager) who have managed our rental property on Blackburn Rd, Burwood East. We have now found a good tenant and would like to email you to let you know that we are very happy with Adrian and Nerida’s service and with Fletchers.

We have received high quality service from both Adrian and Nerida. Adrian competently prepared the marketing campaign for our property: high quality advertisement message and pictures which were attractive to the tenants. Nerida worked with me at a later stage in managing the property, inspections and finding good tenants, giving me great advice regarding tenants. Both Adrian and Nerida explained to me the procedure very clearly, and well informed me what happened and what will happen. The service they provided to us was in timely and professional manner.

Kind Regards,

HL

Harley was an absolute pleasure to have on my team. He has wonderful charisma, and a very comforting, supportive and professional attitude. He has compassion and a wonderful understanding of the pressure and stress faced by selling your family home. He has been extremely punctual and professional throughout, and I am extremely confident he has a wonderful and successful career ahead. I sincerely wish him all the very best for the future.

As first time investment property buyers in the area, we found Liam to be personable, a good communicator - willing to listen and present our offers to the sellers of the property. Liam also took the actions he indicated he would and followed up when he said he would. All in all we have no qualms recommending Liam as a quality real estate agent.

Liam was very patient during a prolonged negotiation phase, always available to facilitate communication and ultimately guide both parties to a successful conclusion. During initial viewings we didn't feel any pressure or time constraints, and he was available to allow multiple viewings at different times of the day. There was no aggressive push to make an offer / sign a contract, and on the eventual signing day he was able to meet at a location that was convenient for us regardless of his travel time. Would be more than happy to deal with him again as an agent were we to buy or sell another property. Thank you!

Sue and I would like to sincerely thank you for your truly professional service that you provided to us. From the time that you made contact with us in August 2014 for a valuation and through the time while we were deciding on what to do, then making the property accessible for renovations, you were patient, supportive and offered advice that pointed us in the right direction. Your assistance with tradespeople for the renovations, the advertising preparations with photographs, brochure, street picture board and website adverts was timely, attractive and represented the property very well. The clear guidelines and research that you provided for similar properties in the area was well-received and allowed us to understand the realistic market value of the property. Your factual assessments were very much appreciated, because you did not over-value the property to gain a contract, but honestly explained the qualities that accounted for the valuation. Your direct and no-nonsense, professional approach, convinced me that I could appoint you as our Agent with confidence, knowing that you would represent our interests well. And we were right! Your selling of the property above the asking price, is the appropriate endorsement for your knowledge of the area and your commitment to doing the best for us. Thank you so much for the ‘partnership’ that you developed with us and we assure you that if anyone has any interest in buying or selling in the Labrador area, we will recommend you as the Agent of choice. Wishing you every success.

Hi Andrew,

Thank you for letting us know that Anna Whitcombe will be our new property manager. We have had dealings with Anna in the past when Avril was on leave and we were extremely happy with her fantastic customer service and quick turnaround time on things. We look forward to working with Anna going forward.

Thanks,

J and D

Our experience with Fletchers was a positive one. I interviewed four agents before choosing Fletchers. Kelly Sun was impressive as he did not falter in answering my questions. I felt the agents both had integrity which is very important to my husband and I. I was very open with them and said I did not like to be patronised or manipulated. I felt that both agents did everything they could to attain the best price for our property. They were respectful, friendly, accommodating and cheerful. We would use Fletchers again.

We have been very impressed with the level of professionalism we have received from Fletchers. Nicole had delivered exceptional service right from the beginning and has been a pleasure to deal with. Justin and I are very happy with the with the overall experience we have received from Nicole and Fletchers, and we would like to thank Nicole for all her hard work and for making our move that much easier. Keep up the good work!

We have been very impressed with the level of professionalism we have received from Fletchers. Nicole had delivered exceptional service right from the beginning and has been a pleasure to deal with. Justin and I are very happy with the with the overall experience we have received from Nicole and Fletchers, and we would like to thank Nicole for all her hard work and for making our move that much easier. Keep up the good work!

We were really impressed with Adam's professionalism, enthusiasm and above all excellent communication during the sale of our property. As first time home sellers, the process was quite daunting but Adam made us feel confident and prepared through the whole sale process. We would not hesitate to recommend him and would use him again in the future if needed.

Tim and Emma's team have been extremely patient, and a great support and provided great advice for us throughout the sale process. Tim's knowledge and expertise on all things to do with selling property is exceptional. It is very important that you can communicate with your agent and feel very calm and relaxed with them, which we experienced as Emma can speak Chinese. We are delighted with the sale price and are happy to leave our home to another family. Fletchers provide a professional, yet friendly and personal service that is hard to beat. We would highly recommend this company if you are thinking of selling.

Tim and Emma's team have been extremely patient, and a great support and provided great advice for us throughout the sale process. Tim's knowledge and expertise on all things to do with selling property is exceptional. It is very important that you can communicate with your agent and feel very calm and relaxed with them, which we experienced as Emma can speak Chinese. We are delighted with the sale price and are happy to leave our home to another family. Fletchers provide a professional, yet friendly and personal service that is hard to beat. We would highly recommend this company if you are thinking of selling.

I found Ben an approachable and knowledgeable person. He gave an honest appraisal of our expectations (which we exceeded). He communicated regularly and took us through the selling process, which went smoothly. In short, I was very pleased with Ben and the outcome.

This is the second time I have used Julia in five years and both times she has exceeded every facet of my expectations. I personally wouldn’t dream of using another agent unless Julia herself didn’t want to take on the property. I couldn’t think of another professional person I have met in the last six years that I would recommend more highly than her. If Andrew Paterson ends up reading this, I hope he understands exactly how much of an asset he has in Julia as a valuable part of his team.

Very impressed with the candid and honest approach to the assessment of the property. The constant communication regarding open days was excellent and the accurate feedback was appreciated. We also appreciated the hard work done on auction day and were very pleased with the outcome.

On behalf of myself and my wife I would like to thank Team Zervas (Steven, Sue-Anne and Carina ) from Fletchers on their caring, professional expertise and advice in enabling us to sell our family home.

On behalf of myself and my wife I would like to thank Team Zervas (Steven, Sue-Anne and Carina ) from Fletchers on their caring, professional expertise and advice in enabling us to sell our family home.

Thank you very much for the successful sale of the Estate. Whilst it has been very difficult and challenging under the circumstances, Matt and I cannot thank you enough for all of your efforts. I would not hesitate in recommending you to others, or using you in the future should the need arise. I wish you every success. Once again thank you on behalf of the family.

Thank you very much for the successful sale of the Estate. Whilst it has been very difficult and challenging under the circumstances, Matt and I cannot thank you enough for all of your efforts. I would not hesitate in recommending you to others, or using you in the future should the need arise. I wish you every success. Once again thank you on behalf of the family.

We had been listed three months with another agent prior to meeting with Joshua and Megan. Our favourite thing about dealing with Josh and Megan is they were always warm, friendly, knowledgeable and supportive throughout the selling process. Communication after open days was always prompt and very informative. We were most impressed with the level of Fletchers knowledge of our property and felt very important when speaking to any of the Fletchers Staff throughout the campaign.

I would like to give a big thanks to the Team at Fletchers Sorrento and Blairgowrie for their incredible professionalism with the sale of our property. A personal thanks to Joshua Callaghan, Karen Parkes and Megan Sheedy for making the sale a smooth and easy transaction. Well done team, I am pleased to say I can highly recommend your services.

We have been looking to purchase a property for over a year and no Real Estate Agent has bothered to follow us up or help us with our property search. Jeff Teale was the only Agent that we have come across that sincerely wanted to help us with the purchase of our new home. He did an outstanding job. Thanks Jeff.

Michael came to us twelve months ago when we were only enquiring about selling the property. During the twelve months, Michael kept us informed about properties that sold in the area and asked if we had made a decision. In December 2015, our tenants advised us that they would be leaving and we thought this was the time for us to sell. We called Michael and said it’s yours to sell and we would like the best offer we can get. He made this very easy for Bill and I and we left it in his hands. Michael is a very well presented agent and an asset to your company

I wanted to sell my property with a minimum of expense and fuss. Fletchers were referred to me and I was interested to speak to a number of Agents to see who could offer the best service. As a result of my contact, I met with Adam Harris and was immediately impressed with his enthusiasm and knowledge of the local area. He offered an arrangement that suited my needs perfectly with a timeframe to match. Within two weeks, the property was sold for the price we had set. There was no extended expensive advertising campaign and no anxiety about the time the sale was taking. I was impressed with Adam’s willingness to think outside the box, his confidence in being able to sell the property and his ability to do so. I have no hesitation recommending Fletchers in general and Adam in particular if you are interested in selling or buying a property.

We were very happy with the professional manner Tim and his team displayed when marketing and selling our property. Tim sat down with us in the beginning and explained how he thought our property could be marketed to its best advantage. After we had agreed on a process, that process was followed in detail. Tim and his team were excellent at providing detailed feedback after each open for inspection. We were happy with the result on the day of the auction and after the auction the Fletchers team have continued to provide professional support. We are very happy to recommend Tim and his team to any prospective vendors.

Bill is a skilled professional negotiator who is at all times focused on his clients’ needs both from Vendor and Purchaser sides. He is committed to providing a positive outcome, even through the most difficult of situations. I would be very pleased to recommend a contact to the team at Fletchers. Thanks for a pleasing result.

Karl was steering the ship, working in the background. I extend my thanks and appreciation for his experience and expertise.

I really appreciate your wonderful job on getting me a record price for my property! I am also very satisfied with the great service you provided during the whole campaign. You have provided me with so much help on all the details like necessary renovation, gardening and presentation. Your passion, attention to detail and professionalism have made it all happen. Wish you all the best with your career!

It was lucky to know you Leo! During the entire campaign, you've always had a really passionate attitude and worked hard. Your attention to detail most importantly achieved a fantastic result. You are reliable and trustworthy, it was the right choice to appoint you as my agent, I look forward to sell my properties with you again!

Jason and his team handled the sale of my property in a professional and friendly manner. I was given a full report after each inspection. There was no pressure to change anything related to the selling method and price. Jason had a good insight into the property market in my area. I would be happy to deal with Jason and his team through Fletchers again.

We found Rod to be very professional, polite and friendly. Rod’s communication during our sales campaign was second to none. We were always kept informed of any updates and open for inspection feedback – excellent. We would recommend Rod to anyone wishing to sell their house successfully.

Together, Danny and Kaining provided a professional, personal and realistic service to us for the sale of our home – a home we have lived in for more than 35 years. Their knowledge, experience and extensive network of potential clients across all communities enhanced our prospects of a successful sale. Thankyou Danny and Kaining for your sincerity, honesty and hard work in helping us achieve a very satisfying outcome.

Together, Danny and Kaining provided a professional, personal and realistic service to us for the sale of our home – a home we have lived in for more than 35 years. Their knowledge, experience and extensive network of potential clients across all communities enhanced our prospects of a successful sale. Thankyou Danny and Kaining for your sincerity, honesty and hard work in helping us achieve a very satisfying outcome.

Tim and his expert support team produced a professional performance in addressing our needs and anxieties after being "rusted on" to our home. The auction itself was an exercise in skill, humour, patience and determination to achieve a win/win result which is what he and his team achieved in a patchy and unpredictable market following the overblown hype of late 2015.

I wanted to take a moment to commend Julia on her outstanding service. Recently we have leased in North Balwyn and at every point of contact Julia has been courteous, professional, friendly and responsive. Without a doubt, Julia is an asset to Fletchers and the industry itself. We look forward to further dealings with Julia and Fletchers.

Tim - Thank you for your excellent and expert work in the sale of my property at 53 Broughton Road Surrey Hills. Tim Heavyside, in particular, on the day of the auction for some extensive negotiations on our behalf. So much is involved getting a property to market successfully and Fletchers didn't miss a beat - always pleasant and efficient to deal with. The excellent price achieved would not have been possible without the input of your team.

Tim and his team have been extremely patient, and a great support through a number of false starts before we finally got to the point of selling our home. The advice we were given has been sound and Tim listened to our preferences about auction vs private sale. In the end, of course, he was right and the auction paid off. We are delighted with the sale price and are happy to leave our home to another family. Fletchers provide a professional, yet friendly and personal service that is hard to beat. We would highly recommend this company if you are thinking of selling.

From the start both these ladies showed professional integrity and made the whole process easy for us. Mary is a beautiful person, as is Traci. We are very pleased with the outcome and would highly recommend their services.

From the start both these ladies showed professional integrity and made the whole process easy for us. Mary is a beautiful person, as is Traci. We are very pleased with the outcome and would highly recommend their services.

Just writing to thank you and your team for a job well done in the recent lease at 1A Sevenoaks Balwyn.

Professional, knowledgeable, excellent customer service and communication, friendly and approachable. Highly recommended agents. Thankyou.

Professional, knowledgeable, excellent customer service and communication, friendly and approachable. Highly recommended agents. Thankyou.

I have known Tim for 13 years first as a property manager, then as a sales consultant. I have sold two houses through Tim and both sales went through without any problems. I have found Tim easy to communicate with, provides realistic information regarding selling and is always available to contact. I would use Tim's professional skills again when buying or selling a property.

This is our third transaction using Tim and we'd never go anywhere else and we always recommend Tim to others.

Brilliant Service and Customer Focus at all times is the best way we can describe our experience with Tim and the Team. The Fletcher’s community now has a great asset joining the larger team and we will be maintaining our relationship with Tim over the coming years - we are more than happy to be a reference to clients to expand on our experiences.

Tim was fantastic at listening to our wishes, and collaborating with us every step of the way, while we drew on his extensive expertise during a recent sale. We had also used Tim's company for property management for a number of years, with great results. If you are looking to buy, or sell, or for a Property Manager, we would definitely recommend Tim and his staff. Thanks for everything!

Tim was great and we are really happy with how the whole process transpired. We would like to highly commend Tim and if we are ever in the market again we will look to find you guys cheers.

Tim Bartlett and the team from Fletchers Wollongong, from the outset clearly explained and outlined the whole process before committing to the sale process. During the selling period I was constantly kept up to date with all developments in a very timely manner. Overall, the whole process was smooth from start to finish. I was extremely happy with the outcome and with the service and commitment provided by an enthusiastic team. I would strongly recommend Tim and the Fletchers team to any prospective sellers. Thank you.

Tim and his team were fantastic in selling my unit! I would recommend Tim to any friends and family needing real estate services and would definitely have Tim as my agent again if selling in the future! The whole process was easy, quick and completely exceeded my expectations when I decided to sell my property. Thank you to Tim and his team!

Thank you so very much to all of you at Fletchers Wollongong for the incomparable excellence in service, approach, warmth, respect, consideration, professionalism, ability to work with us and our needs at such a hectic time of the year...

Len and I couldn't possibly be happier with the unbelievably speedy and "above and beyond" result we got by working with you! We take our hats off to Tim Bartlett, Rob Corneteg and your whole team at the Wollongong office! You made the process of selling the house that we made into our loved and cherished home a whole lot easier and even less painful than we thought (painful just because we loved our home so much and had to sell it heading towards new pastures). We cannot recommend you highly enough. Thank you so very much! Have a Merry Christmas and a prosperous 2016.

Thanks a lot Tim! Your constant feedback and efficiency is second to none. Thanks for looking after my property and getting tenants in before settlement. Looking forward to a long lasting relationship with you and your team.

Tim and his team have handled two sales for us, managed our rental properties for four years, and sold us a property. I think the fact that we have used them for all of our dealings speaks for itself. They are a professional, trustworthy, and very efficient team. We have no problem at all recommending them for any real estate negotiations or transactions.

Tim is very professional and easy to talk with. We have used his services for almost five years and have appreciated him and his hard working team who are always eager to assist and quick to respond to our queries.

It was a pleasure to do business with Tim. He was professional and knowledgeable. I dealt directly with Tim on all occasions and he was always contactable. His passion for his job and gentle humour made the whole process an enjoyable experience.

The whole team have made the journey of buying my 1st place so easy and stress free. From the original purchase to sorting everything needed for my tenants I couldn’t have asked for a smoother ride.

I highly recommend Tim Bartlett and the team. The buying experience was seamless and straight forward.

Tim and the team were great! Tim communicated throughout the process of the sale with us and his attention to detail and skill in the negotiation process was wonderful. I would not hesitate to recommend them further.

We have known Tim for just over six years, during which time we have found him to be an outstanding agent. We have found Tim to be very knowledgeable, informative, trustworthy and very ethical. On many occasions we have sought advice from Tim and on every occasion found that his advice was 100 per cent accurate. We have purchased, sold and rented properties through Tim and on each occasion have been very happy with the results. We would highly recommend Tim to anyone who is looking to buy, sell or rent a property.

Best real estate agent ever. Tim Bartlett was by far the best experience I have ever had dealing with a real estate agent. He was knowledgeable as well as helpful and friendly. He was always thorough and punctual and gave fantastic feedback without having to be chased up. I would recommend Tim to anyone who is considering listing their property on the market. Tim was able to negotiate a fantastic selling price for me, one that was far beyond what I had expected.

Most trustworthy and efficient real estate agent. I’ve been in the property market for over 30 years buying, selling and renting property, I found Tim Bartlett to be the most trustworthy and efficient real estate agent that I’ve ever dealt with so far. I fully recommend him to anyone who is thinking of buying or selling property.

Tim is very effervescent in a way that shows enthusiasm for whatever task is at hand. He is very knowledgeable about the residential property market; he listens and asks questions so that you feel he will honour your wishes yet

provides advice so that you can make an informed decision. I particularly liked his approach to dealing with prospective buyers and engaging them to secure the best offer possible. I would not hesitate to recommend Tim and his very friendly and helpful team.

I just wanted to say thanks for all your efforts in selling my investment unit in Wollongong. As I live out of state I was worried at first that not being able to be in the area it would make it difficult for me being able to sell the unit through any real estate but after being lucky enough to come across you and your team I sold my unit with ease, with clear direction from you guys and regular updates throughout the process, and I realised quickly that you guys were dedicated to the sale and it was safe in your hands. Thanks again for everything.

I’d like to say a huge thank you for your service over the last 12 years (I think it is that long) - mainly as my rental agent and more recently as my sales agent. You have always been approachable, honest, open, quick to respond to any enquiries, patient and always professional. For this outstanding service, I cannot thank you enough. Please pass on my thanks onto other staff with whom I’ve dealt with. Almost without exception, they have displayed a similarly high level of professionalism as well as excellent communication and high level of customer service. I would be very happy to recommend you to any other prospective clients.

It was a pleasure to work with Tim and his team in selling our property in Figtree. Tim made the process seamless and kept us up to date with clear communication.

I’m pleased to say that Tim Bartlett doesn’t have any of the flaws of my last two agents. The first was very pushy, but Tim isn’t. The second didn’t persevere enough with my sale. Tim was willing to listen, to wait and to cooperate! I am very happy with the service he provided!

My husband and I recently sold our house and are very happy to recommend Tim Bartlett and his team. We were impressed with Tim’s approachability and flexibility. His advice to us during the process demonstrated his insight and experience and we were very pleased to sell our house quickly and for the amount we had set. Buying and selling a home can be a very stressful time, we were grateful to have had Tim and his team assisting us, making sure all went smoothly and easily. We would happily recommend them to others.

A man of integrity - Rob was patient and attentive to me. I was nervous about selling and he took the fear out of it for me. He dealt with all my questions and concerns kindly and professionally. My property sold quickly and Rob made very good decisions on my behalf.

Rob always displays a welcoming and approachable manner. Rob and his Sales Team focus strongly to set and achieve sales results and they do get them! My property was sold at the high end recommended market sales price. What more can you ask? That is skill. Rob shares openness to discuss best marketing plans and best property display times keeping in mind the wellbeing of tenants. I can open heartedly recommend Rob, his very special Sales Team, Office staff and Property Management Team.

Very satisfied. Rob Corneteg and his team provided excellent advice and service during the sale of a recent property. Rob is an agent who consistently applies professionalism and integrity to deliver great results. I highly recommend Rob and his team.

Thank you Rob and your team for your patience with the sale. I’d also like to thank you for your commitment, integrity and professionalism shown through to the very end. I also appreciate your willingness to help on our settlement date.

Rob was very good to deal with. We found Rob to be an honest, straight up agent. He answered all our questions and kept us well informed throughout the purchase of the property. I hope we have the opportunity to deal with Rob again in the future.

I have known Rob for many years and found him to be very honest and professional; he is easy to talk to, friendly, and very knowledgeable. Rob is an outstanding agent and always goes out of his way to achieve the very best results. Because of this I have purchased and sold a number of properties through Rob over the years achieving excellent results, as well as having Rob and his team manage my properties. I will be dealing more with Rob in the future and highly recommend Rob and his team.

Rob Corneteg was outstanding. We would recommend him to anyone wanting to sell their home. He kept us fully informed, without being pushy or getting in the way. Rob knew the market, researched well and delivered on his promises. We can’t say enough about Rob’s professionalism and integrity. We fully endorse Rob for your next property; we will certainly use him again if needed.

Margaret exceeded every expectation, it’s rare to find a true professional. Margaret excelled at everything (whether we asked for it or not).We can’t speak highly enough of Margaret. Talk about getting the job done… it was done right the first time, every time! We wish we had more houses to sell!

Margaret went out of her way to assist us in our recent purchase of our investment property, including organising additional inspections of the property prior to settlement in order to measure up for improvements. Margaret was a pleasure to work with, great market knowledge, and I would recommend her services to my friends.

Margaret, I have come across many sales personnel before, and never have I come across such a wonderful person than you. You were always there for me, and very professional. I am recommending you to all my friends. I found everything seamless, and nothing was too much effort for you.

Thank you to Margaret Johnson for your expert advice in the preparation and sale of our home. We had never sold a home and were very surprised and happy at a sale in the first viewing. We were inexperienced in the process and the stages were explained in a manner we could understand and follow.

Extremely happy purchasers! We would not hesitate in recommending Margaret to any prospective purchasers or vendors, so pleased with the service we have listed our rental property with the agency.

We, the Janakievski Family, would like to thank Margaret Johnson and her team, for their unreserved support, kindness, professional attitude, showing their warm and lovely character, towards us and the buyers of our property in Wollongong. To add to this, we do believe that this Real Estate office is “The Best of The Best” in Wollongong area and beyond! Highly recommended, honest and they give absolutely their very best! To all future clients in the Real Estate World, yes we can say, go for Margaret Johnson and her team.

Just want to say how very supportive Margaret was during the purchase of our new home. If it wasn’t for her skills in communication and negotiations the sale could have been really difficult. We are more than satisfied with the outcome. Thank you Margaret, you helped us make a dream come true.

Margaret and her team were welcoming and friendly. They were accessible and helpful whenever I had an inquiry. Inspections and transaction were completed smoothly. Would definitely recommend.

Completely satisfied with the professional service Margaret provided before, during and after the sale of our unit.

Colleen and myself are very happy with the professional and courteous manner in which Margaret presented herself in regards to the recent sale of our house in Mount Saint Thomas, she truly is an asset to your team.

Margaret is friendly, prompt and professional. Would definitely recommend.

Thank you. Really appreciate the professional service of Fletchers from both you and previous consultants.

Thank you. Really appreciate the professional service of Fletchers from both you and previous consultants.

Given a couple of other townhouses in my development took more than a month to lease, I was not expecting my property to lease out within a couple of days of being listed on the internet. I was extremely happy at how quickly it leased out. This is a testament to the amazing work that Julia did to market the property in the best light possible. Julia communicated the entire process to me clearly and promptly. The whole leasing process was extremely well managed. Julia is extremely friendly and helpful and very pleasant to deal with. I was well informed throughout the whole leasing process. Julia did an amazing job with the internet listing. I felt that the property description and beautiful photos really captured the character of the property and really helped to attract the right tenants. I am extremely happy with the end result! Julia did an amazing job representing my property and we managed to find a great tenant in a matter of a few days. I could not have hoped for a better outcome!

Friendly communication and knowledge.

Wanted to thank Fletchers for your professional service. Brooke did a great job in getting the house inspection done, and prior to that Adrian coordinated with me in getting the paperwork sorted. So thanks a ton!

Wanted to thank Fletchers for your professional service. Brooke did a great job in getting the house inspection done, and prior to that Adrian coordinated with me in getting the paperwork sorted. So thanks a ton!

Selling our house through Tim and Team at Fletchers was an amazing experience. We received daily information and approval of artwork requests for our campaign. The whole process was professional and well run. Even the negotiation phase was well handled by Tim Heavyside. I can't recommend them highly enough.

The property consultants that handled the sale of our property were: Reilly Waterfield, Nick Holmes and Lachlan Williams. Reilly and Nick were very professional handling the sale of our property. Towards the end and who cemented the sale was Lachlan Williams. A day before the auction Lachlan with this contacts finalised the sale, brilliant move, well done Lachlan. Overall the service was first class and from Reilly and Nick, and towards the end Lachlan. The result was well and above our wildest dreams. We do no hesitate to recommend Fletchers to anybody. As a matter of fact a friend has just purchased a Fletchers property in Balwyn.

Many, many thanks,

Peter & Lesley Shea

The property consultants that handled the sale of our property were: Reilly Waterfield, Nick Holmes and Lachlan Williams. Reilly and Nick were very professional handling the sale of our property. Towards the end and who cemented the sale was Lachlan Williams. A day before the auction Lachlan with this contacts finalised the sale, brilliant move, well done Lachlan. Overall the service was first class and from Reilly and Nick, and towards the end Lachlan. The result was well and above our wildest dreams. We do no hesitate to recommend Fletchers to anybody. As a matter of fact a friend has just purchased a Fletchers property in Balwyn.

Many, many thanks,

Peter & Lesley Shea

The property consultants that handled the sale of our property were: Reilly Waterfield, Nick Holmes and Lachlan Williams. Reilly and Nick were very professional handling the sale of our property. Towards the end and who cemented the sale was Lachlan Williams. A day before the auction Lachlan with this contacts finalised the sale, brilliant move, well done Lachlan. Overall the service was first class and from Reilly and Nick, and towards the end Lachlan. The result was well and above our wildest dreams. We do no hesitate to recommend Fletchers to anybody. As a matter of fact a friend has just purchased a Fletchers property in Balwyn.

Many, many thanks,

Peter & Lesley Shea

Hard time of year to lease but Caleb worked well. Felt communicated too effectively. Always called as promised. My unit was rented out in a much shorter time then the same unit next door and at the price I initially wanted. The staff worked extremely hard to get the right result and I felt confident that this was their aim.

My wife and I would like to thank both Danny and Kaining for their professional service and friendly manner during the sale of our property. They achieved the price which they originally said we could realistically expect. In fact, within two weeks we were presented with four offers with two of them above our minimum. They made the process hassle free from beginning to end.

Always friendly, pleasant and Professional. I can see why Mandy is an integral part of the Fletchers team. Always a pleasure to deal with, courteous and helpful, with great people skills. Thanks Mandy!

Robert Corneteg is professional and kind with a great sense of responsibility towards his clients. He was very patient in explaining things and was there to assist every step of the way. He was accessible at all times and he provided us with all the information which he said he would and followed up all enquiries we made during the stressful time of buying the property. We are pleased to recommend Rob without hesitation.

This is the second home I have sold through Tim Heavyside. His market knowledge and care supported me greatly through the process. His team have been supportive and proficient in allowing a seamless marketing campaign and result! I would utilize Tim again in the future.

You can rely on Tim to get the job done - I can't fault Tim on his work selling my apartment. Tim had great communication from start to finish, was honest, showed integrity and ended up getting a fantastic price of $50,000 over the asking price despite the fact the newspapers by this time had already reported a slowing down of the property market.

Reilly Waterfield, Nick Holmes and towards the end of the campaign Lachlan Williams. These three gentlemen certainly did Fletchers proud. Brilliant job team.

Reilly Waterfield, Nick Holmes and towards the end of the campaign Lachlan Williams. These three gentlemen certainly did Fletchers proud. Brilliant job team.

Reilly Waterfield, Nick Holmes and towards the end of the campaign Lachlan Williams. These three gentlemen certainly did Fletchers proud. Brilliant job team.

Maurie Walters has been our agent assisted by Osmond in particular and I would like to record our gratitude to Maurie for his professionalism at all times. Unfortunately the property did not sell at auction and it was after this that Maurie’s persistence came into play with his follow-up, always with a positive attitude that he would find a purchaser who would see the value in the property as we did. His attitude in this regard kept our spirits up and we were as pleased for Maurie as we were for ourselves when he proved to be successful. We would recommend Fletchers and in particular, Maurie Walters to any other owners contemplating selling their homes and wish both him and Fletchers continuing success in the Real Estate business.

Thanks, A job well done.

Ashleigh was very courteous and helpful. She is very thorough in her approach to what needed to be done and followed up very well. Fletchers have always had a trusted name regarding Real Estate.

Hi Brooke,

Sorry. I tried to talk to you last Thursday about Eama.

But at this stage we will let it go. Thank you anyway for your very professional and understanding attitude.

You do yourself and your industry proud.

Kind regards,

CB

Mauire was very helpful with advice regarding the general situation in the current domestic market, compared with real estate situation early in 2015. I felt able to make an informed decisions throughout the process. He also made himself available and updated us with buyers feedback and the overall sales picture. Guidance through the maze of legal documents was crucial in this important change of life style and with financial issues. I will not hesitate to recommend Maurie and his team to a prospective vendor. Many thanks!

Hi Brooke, written from a place of appreciation-

It’s a delight to entrust Fletchers in meeting my home needs - from selling to renting.

In particular entering the rental market again I have found Brooke to be a delight to work with. Brooke has enabled to bring personalised attention and care into our interactions. Making the process seamless and transparent.

I had the feeling that she could feel the person beyond the 2D application on line. And able to match the needs of landlord and tenant. For that I am grateful.

I feel the ease in having a healthy ongoing relationship through the tenancy.

In appreciation,

HZ

Wonderful work with patience and care, going beyond our expectations. Very grateful for your extreme sensitivity and control of whole situation in selling our home. Love your work guys! Thank you!

I was satisfied with the service I received.

We were very happy with all aspects of the process of our sale with Tim and his team. Fast effective communication and the professionalism was great. Tim has a great knowledge of the area and it shows, you feel comfortable with his knowledge and ability to work with buyers on your behalf. Would happily deal with him and the Fletchers team again.

Being a young couple stepping into the market place for the first time, we didn't know what exactly to expect or even where to start. But we can honestly say that we felt so happy with our experience with Fletchers, in particular the guidance and advice we received from Carl and Traci. Both Carl and Traci were a pleasure to work with, they were so relatable and we felt well looked after. Now we have moved into our lovely abode and are so excited to start our lives together in beautiful and leafy Donvale. Thank you to the Fletchers Team!

Being a young couple stepping into the market place for the first time, we didn't know what exactly to expect or even where to start. But we can honestly say that we felt so happy with our experience with Fletchers, in particular the guidance and advice we received from Carl and Traci. Both Carl and Traci were a pleasure to work with, they were so relatable and we felt well looked after. Now we have moved into our lovely abode and are so excited to start our lives together in beautiful and leafy Donvale. Thank you to the Fletchers Team!

Gail did a great job in listing, preparing and selling our home. Her positive attitude and realistic approach was very refreshing, and her communication in terms of keeping us engaged every step of the way (particularly as we are living overseas) was first rate. Ultimately she negotiated a sale pre-auction, which was a great outcome for us. Very happy

How satisfied were you with your Business Development Manager's communication throughout the listing process?

Extremely Satisfied.

On a scale of 1 to 10, how likely would you be to recommend a friend, family or colleague to use your Business Development Manage's services?

8

We have no hesitation in recommending Tim Heavyside to anyone looking for an agent that is not only willing and able to deliver a top result but at the same time be a model professional in every aspect regarding the process of selling your property. We have known Tim and regarded his advice over a number of years and at no time has he provided anything but incredible knowledge and advice. The manner in which Tim selects and manages his team who feed off his drive and leadership can only be described as amazing, every person we have dealt with in the team are honest, hard working and display great presence and integrity. The result that was delivered in our campaign from the opening discussion to the fantastic drive showed by Tim whilst the auction took place was just sensational and again we would strongly recommend Tim Heavyside.

Sabrina Merrick is an amazing real estate agent: imaginative, creative, warm and engaging, Sabrina also knows her industry and provides professional advice from a position of experience and authority. When I put my home of 31 years on the market, Sabrina demonstrated not only a flair for thinking outside the square but also a preparedness to go way above and beyond the call of duty. When it came to presentation, Sabrina came up with suggestion after brilliant suggestion for teaming disparate items together and re-purposing them to produce a stylish, classy effect. When furniture needed to be relocated from one room to another, she rolled up her sleeves and helped me to move it (she is stronger than she appears!). She even lent me some of her own soft furnishings to create the desired ‘look’.

In terms of managing interest in the property, Sabrina made a point of calling each person who had contacted her by email (which numbered in the hundreds) and personally following up everyone who had attended an ‘Open for Inspection’ (numbering over 60). She was always punctual, usually arriving well in advance of a scheduled inspection, which allowed time not only for her to set up her material but also for me to finish my preparations. She was very reliable and effectively partnered with me to produce the best possible outcome for selling my house.

Sabrina is also very flexible – when I first approached her mid-November saying I wanted to sell by auction in mid-January, she shortened her plans for a summer break from several weeks to just the week between Christmas and New Year. Even during this one week of leave her professionalism was such that she continued to field enquiries about the property and coordinated a ‘special request’ private inspection to be handled by one of her colleagues.

Having heard several horror stories from friends about real estate agents, I count myself as unbelievably blessed to have found Sabrina and engaged her to be my agent. She worked incredibly hard for me and was always up-beat and positive. Her enthusiasm and energy was infectious and gave me the support I needed to prepare the house for sale. I cannot speak highly enough of her and whole-heartedly recommend her services as an agent to others who are putting their property on the market.

Avril has looked after our property since our purchase. She is prompt with dealing with issues, communicates well and is an assets to Fletchers.

I was going to email you this morning, secured a house last night... I just want to thank you so very much for your support in trying to find me a house, your attitude and understanding and your listening skills (most agents don't want to listen to why you need a particular house) are truly wonderful, you are an incredible asset to Fletchers and I just wish this house had been your listing... So thankyou once again Brooke and if the owners of this house decide to move back in after a year, you will be the first I call. I would like you please to pass this email onto the principal of the agency.

How satisfied were you with the time it took Fletchers to lease your property?

It all happened very quickly and I was informed on the progress all the time.

On a scale of 1 to 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

Very, gave me great advice too.

Would you consider Fletchers to manage any more properties for you in the future?

Yes.

Very impressed with the professional approach to his work, eventually achieving a negotiated settlement that would not have been easy. Experience, knowledge and determination to close a deal to the satisfaction of both parties were essential skills Tim brought to bear. We would be happy to use him again if ever in the market again.

Tim and Brooke Warwick are an awesome team and did a great job for us; - extremely professional and hardworking.

Tim and Brooke Warwick are an awesome team and did a great job for us; - extremely professional and hardworking.

Hi Andrew，

I am Geenie, the landload of 2 Bermuda Dr, Blackburn South. I am writing you now is to appreciate the services that Adrian and Nerida provided me. They helped me to lease my house in such an efficient way and always can have a good communication with me though my English is so poor. Hope you can manage my other property efficiently and successfully one day in the future.

Best Regards,

G W

Hi Andrew，

I am Geenie, the landload of 2 Bermuda Dr, Blackburn South. I am writing you now is to appreciate the services that Adrian and Nerida provided me. They helped me to lease my house in such an efficient way and always can have a good communication with me though my English is so poor. Hope you can manage my other property efficiently and successfully one day in the future.

Best Regards,

G W

Hi Andrew，

I am Geenie, the landload of 2 Bermuda Dr, Blackburn South. I am writing you now is to appreciate the services that Adrian and Nerida provided me. They helped me to lease my house in such an efficient way and always can have a good communication with me though my English is so poor. Hope you can manage my other property efficiently and successfully one day in the future.

Best Regards,

G W

On a scale of 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management Services?

10 Would definitely recommend.

Thank you so much for your kind, prompt and efficient service. If only all real estate agents were as efficient! I really appreciate your efforts in listening to me and trying to find me what I might be looking for. I also appreciate your warm and friendly manner, Jeff. Giving full concentration to someone is a rare commodity in this busy world of ours; and I certainly felt you genuinely cared.

It is rare to meet a sales person in any field who adopts a disciplined and structured approach to the process of selling specially in communication. Jeff Teale is such a person. Jeff, we would like to express our sincere thanks for your professionalism and diligence during our home was on the market. If I have any further property needs, be assured you will be my first port of call.

Caleb did a fabulous job ensuring everything was organised smoothly. Everything went through without a hitch.

Hi Andrew,

We write to commend your staff member, Caleb Griffin. He is efficient and responsible, always pleasant and helpful.

We wish also to thank you for your supervisory and managerial skills and efforts. Well done indeed.

Regards,

R and A

Jo was AMAZING! Her professionalism, communication and personalised service was outstanding. Our sales result was fantastic. We are so happy and couldn't be more thankful to Jo for her hard work, negotiation skills and the way our property was marketed.

Thank you so much for everything you have done for us these last couple of years! You’ve been a fantastic representative for Fletchers and for our property.

Kind regards,

B

How satisfied were you with the internet advertising to lease your property?

Very rapid response to the internet ad.

Would you consider Fletchers to manage more properties for you in the future?

Fletchers is now managing three properties for me following Caitlin move to another company.

Thank you Tim Heavyside and the team at Fletchers for their friendly and professional dealings with us throughout the recent sales campaign for our family home. They provided timely and honest feedback throughout the campaign, their combined knowledge and experience secured a positive outcome for us. We would recommend Tim to anyone seeking to sell their property.

Thank you Tim Heavyside and the team at Fletchers for their friendly and professional dealings with us throughout the recent sales campaign for our family home. They provided timely and honest feedback throughout the campaign, their combined knowledge and experience secured a positive outcome for us. We would recommend Tim to anyone seeking to sell their property.

Thank you Tim Heavyside and the team at Fletchers for their friendly and professional dealings with us throughout the recent sales campaign for our family home. They provided timely and honest feedback throughout the campaign, their combined knowledge and experience secured a positive outcome for us. We would recommend Tim to anyone seeking to sell their property.

Very professional and easy to deal with. Tim helped to negotiate a price in the range we were wanting. Thank you.

I would like to thank Tim, Jason and the whole team for their professional service throughout the whole campaign. Very friendly, very professional and the result speaks for itself. The complimentary extras provided by Fletchers shows how they greatly value their clients. I would highly recommend Fletchers to others thinking of moving house.

And finally - thanks a lot for looking after us as property manager. We were a bit anxious when we heard it was being transitioned from Margaret Bland to Fletchers, but it turned out you were great. We really appreciate your help! ;-)

Thanks, A

Rick kept me up to date with results of open house, number of interested parties and feedback on comments made at all times which I could then communicate to Sesame. On auction day he conversed with interested prospective buyers and negotiated with them regarding the required selling price. His support for Tim and his team, Ses and I was evident at all times. His dealings with the successful buyer were friendly and competent. He treated Sesame with respect, patience and understanding when signing the appropriate paperwork. We were impressed with his character, manner and professionalism .Thank you Rick .

There was a reason why I chose Tim over other agents I've used in the past - his drive, impressive track record, open communication with nothing sugar coated, pro-activeness and his ability to garner genuine interest for the property leading to a surprisingly calm auction day. He also has a fantastic team behind him to tie everything together so you're never out of the loop.

I have recently (February 2016) sold a property in Templestowe and I can say in all honesty, that the service provided to me by my agent, Mr David Taylor of Fletchers Real Estate Company, was superior to any other real estate service that I have encountered in my own 40 years as a real estate professional.

It was, in short, the best of the best and I can most strongly recommend to any person seeking the highest quality real estate service available, that he/she contact Mr Taylor. I am certain that he/she will be very well satisfied with their choice. Yours faithfully,

Very impressed with the professional approach to his work, eventually achieving a negotiated settlement that would not have been easy. Experience, knowledge and determination to close a deal to the satisfaction of both parties were essential skills Tim brought to bear. We would be happy to use him again if ever in the market again.

Thomas was very prompt and clear in his communication with us. It was great dealing with a flexible agent that was able to allow us to secure a home despite the geographical issues. His flexibility and prompt communication was amazing. Thanks!

Just a short note of thanks for your work in relation to our recent purchase. When we met, you were personable and friendly. Then when we spoke, there was none of that Agent double-speak. That meant that we were able to focus on the property and what we wanted to do in that regard and not have to worry about what games we needed to play with the agent. The outcome was a happy vendor, happy purchasers and a happy agent.

How would you rate the level of communication from your Property Manager?

Excellent, Nerida kept us informed all the way.

On a scale of 1 to 10, how courteous and helpful was your Property Manager and did they provide enough information to assist you?

10 - Nerida was very helpful. A pleasure to deal with.

On a scale from 1 to 10, how likely would you be to recommend a friend, family or colleague to use Fletchers Property Management services?

10 - Would definitely recommend.

I would recommend Nerida to anyone. She was pleasant, practical and very knowledgeable of the market. She provided good advice and was a pleasure to deal with.

We engaged Fletchers Real Estate to facilitate the sale of our property. Liam Rock was appointed as our key contact/agent. We found Liam to be professional, diligent, persistent and hard working throughout a difficult sales/contract negotiation. Liam's consistent communication was a highlight for us, creating a calmer experience throughout what could have been quite a stressful time. We would highly recommend Liam and the team at Fletchers to assist in the sale of any property.

Liam has an honest and kind demeanor which made me feel very comfortable during the whole process of purchasing this property. I would definitely recommend or use Liam for any real estate requirements that may arise in the future.

From the outset we were looking for someone we could trust, and Tim was that man ! He and his team kept us informed - we knew that they were acting for US. Tim is thoroughly professional, is a man of integrity and we were able to work comfortably with him throughout. We achieved an excellent result.

When planning to sell our home we met with three estate agents. We chose Fletchers after discussion with Kaye Hoverd and Dean Wolfe. We preferred their professional advice sales strategy. We are so glad we did! With Kaye's excellent planning we sold our home in just six days after two 'open homes' and two private inspections for the amount we were hoping for. Fletchers provided service which involved the production of an excellent photographic descriptive brochure and plan of the property and advice from a stylist who suggested ways of displaying the home to show its features attractively. We thorough recommend Kaye as a professional agent with excellent ethics and the ability to look after your best interests in a caring way.

The house needed a lot of tidying, cleaning and some painting. Gail gave us excellent advice on this and she and Daniel popped in several times to see how we were going and to cheer us on, and to provide us with sources of a good tiler and good but inexpensive lampshades.

Gail gave up updates on every Open for Inspection and a formal, detailed update in writing every Monday. She spoke to us often about how she felt the campaign was going and we felt she was always honest and respectful with us and kept our expectations realistic.

I was executor but tried to keep my three younger brothers in the loop and onside. That wasn't always easy. When Gail realised this she offered to meet with the four of us. Initially we declined as we felt my brothers might give her a hard time. She renewed her offer and the and the four of us and my son met with Gail and Daniel and that was a turning point. My brothers' reservations about estate agents melted when they realised how honest, informed, thorough and just decent Gail and Daniel are.

If we are selling or buying again we will call on Gail and Daniel and without considering anyone else.

The house needed a lot of tidying, cleaning and some painting. Gail gave us excellent advice on this and she and Daniel popped in several times to see how we were going and to cheer us on, and to provide us with sources of a good tiler and good but inexpensive lampshades.

Gail gave up updates on every Open for Inspection and a formal, detailed update in writing every Monday. She spoke to us often about how she felt the campaign was going and we felt she was always honest and respectful with us and kept our expectations realistic.

Thomas set out his expectations of us/himself, the house and market conditions. His presentation and communication was impeccable but relaxed. We would gladly sell or buy with Thomas as our agent.

The approach by the Fletchers team led by Josh has been professional and the marketing photos and video were of a high quality. Josh was very instrumental in developing the marketing campaign whilst keeping me informed of any updates.

Team Fletchers, which includes Allison, Tim and Albert provided an outstanding service to myself and my other siblings. Their professionalism, expertise and calmness made the selling of my mother's property a stress free procedure. All my calls were returned promptly, their feedback on open for inspections was fabulous, and Albert understood the emotional issues we had with the property. I cannot recommend highly enough this dedicated team at Fletchers. A few times I said to Albert "How do you do this job, with so many things going on?" and he always answered "I could not imagine doing anything else - I love this job". And it showed. Thank you so much for not only the outstanding result of sale of the property, but also your caring and sympathetic handling of our sale.

Team Fletchers, which includes Allison, Tim and Albert provided an outstanding service to myself and my other siblings. Their professionalism, expertise and calmness made the selling of my mother's property a stress free procedure. All my calls were returned promptly, their feedback on open for inspections was fabulous, and Albert understood the emotional issues we had with the property. I cannot recommend highly enough this dedicated team at Fletchers. A few times I said to Albert "How do you do this job, with so many things going on?" and he always answered "I could not imagine doing anything else - I love this job". And it showed. Thank you so much for not only the outstanding result of sale of the property, but also your caring and sympathetic handling of our sale.

Team Fletchers, which includes Allison, Tim and Albert provided an outstanding service to myself and my other siblings. Their professionalism, expertise and calmness made the selling of my mother's property a stress free procedure. All my calls were returned promptly, their feedback on open for inspections was fabulous, and Albert understood the emotional issues we had with the property. I cannot recommend highly enough this dedicated team at Fletchers. A few times I said to Albert "How do you do this job, with so many things going on?" and he always answered "I could not imagine doing anything else - I love this job". And it showed. Thank you so much for not only the outstanding result of sale of the property, but also your caring and sympathetic handling of our sale.

Thanks for all your efforts in these seven months, we really appreciate what you did for us. We also wish you great success in your job and a bright future.

Thomas has recently helped us to sell our property. He's been very helpful when running viewings- giving us a few hints and advice. He would always call us after each viewing to keep us updated and when he didn't reach us, there were detailed voicemails waiting for us to listen to. He is very professional, friendly, easy to talk to and knows the current market. We couldn't ask for a better real estate agent.

Liam became almost one of the family during our marketing campaign. His attention to deadlines and follow up calls with potential buyers gave us confidence that our valuable property asset was in good hands. He never failed to update us at an agreed time. Liam earned our strong recommendation. His professionalism seems to come naturally. He is in the right career. Give him a call.

I was very happy dealing with Liam. He was professional, reliable and credible. I felt he was "straight" with his information; unlike other agents I have dealt with in the past. He was efficient and helpful, always getting back asap. I would work with him again and recommend him.

Liam helped us to find a buyer for block of land at Ocean Grove. We always found him very courteous and even tempered, very easy to speak to. His knowledge of the market in Bellarine area seemed very thorough. Through patience and perseverance, he was able to lure interest from prospective buyers and during the negotiation process he made sure first and foremost that we would be happy with the final selling price. A very professional effort.

Liam was the agent selling a property that I was successful in purchasing. His communication throughout the whole process is faultless and he is always reliable with his advice.

On a scale from 1 to 10, how likely would you be to recommend a friend, family member or colleague to use your Business Development Manager's services?

10 - Would definitely recommend. We have found Linda to be extremely professional, knowledgeable and helpful throughout this whole process and would recommend her and everyone very highly.

On a scale from 1 to 10, how likely would you be to recommend a friend, family member or colleague to use your Business Development Manager's services?

10 - Would definitely recommend.

Patricia is always friendly & confident in our dealings with her. She has always responded in a timely manner. You can tell by her knowledge that she is experienced and has been in the job for a long time. If Patricia is a representation of Fletchers, then I have no hesitation in recommending Fletchers' services.

On a scale from 1 to 10, how likely would you be to recommend a friend, family member or colleague to use your Business Development Manager's services?

10 - Would definitely recommend. We found Patricia to be extremely professional, knowledgeable and helpful during this process. All our queries were answered and calls returned promptly.

Anyone who has sold their home can tell you the feeling of selling what is (in most cases) simultaneously your most valuable asset and that with the most sentimental value to you. It's hard to let go, and harder still to trust that your agent will get the best price against your every instinct. Our trust in Tim was not misplaced. Tim provided spot on advice in terms of pricing. I was appraised of the campaign status and of potential buyers throughout the campaign. Tim's command of the room when in "auction mode" is amazing, and the sale result was an excellent outcome for us. Tim has also surrounded himself with highly competent people who support both you and Tim, and make the whole process very easy. I would definitely sell with Tim and the Fletchers team again, and highly recommend that you give him a call should you want to sell.

Tim and his team provided great advice, developed a very effective marketing campaign and ensured there were multiple genuine buyers attending the auction, at which we sold the house for an excellent price. Terrific result.

We chose Tim after we attended another auction he was calling in Surrey Hills when we drove past. We were impressed by his manner in conducting the auction and also by his way with words as he sold the house. He has an amazing sense of the theatre of an auction and how to use this to sell the house. Tim is a really nice guy, calm and very focused while also being very honest and straight down the line. We highly recommend Tim as a real estate agent to anybody.

We were very happy with all aspects of the process of our sale with Tim and Team Heavyside. Communication was fast and effective at all stages and the professionalism and approach from the whole team was great. Tim has a great knowledge of the area and it shows, you feel comfortable with his knowledge and ability to work with buyers on your behalf. Would happily deal with him and the Fletchers team again.

Thank you so much for your hard work to successfully sell our property at a great price! We really admire your attention to detail and can-do attitude. You have saved us a lot of trouble and we are really thankful that we didn’t have to worry about any problems during the selling process. We are glad that we made a friend with the sale. We would definitely recommend you to anyone considering selling.

I engaged Tim and his team to market and sell my property in Surrey Hills. His exceptional knowledge of the area and understanding of the market is beyond reproach. This is backed by an outstanding team who orchestrated the marketing campaign deftly and with precision. I was kept informed and educated on the entire sales process, and what to expect each step of the way. The many accolades that Tim has earned reflect his success. However, it must also be said, that he and his team show great warmth and empathy, and are very accommodating. I highly recommend Tim, his team and Fletchers real estate to anyone considering selling or purchasing a property.

From the moment we engaged Tim Heavyside and his team from Fletchers, we were certain of an extremely good working relationship. Tim's knowledge and expertise on all things to do with property selling is exceptional. His patience and ability to guide us in the right direction made the selling of our mother's house a smooth exercise. It is very important that you can communicate with your agent and feel very calm and relaxed with them. Tim possessed these qualities. The price result we achieved was entirely due to the diligent and professional work from all at Fletchers. Many thanks to you all, especially "captain" Tim!

I just wanted to take this opportunity to say, whilst still basking in a post action high, thank you to Daniel, Brooke, Mark and particularly you for the tremendous result. The price you achieved today really was the perfect way to end what's been an excellent campaign. The whole process was professionally managed and made extremely easy and stress free for us which could potentially have been challenging given we were interstate.

I would highly recommend you and the Fletchers team to anyone considering selling property in the Melbourne area.

We would like to thank you for the wonderful job you did on Saturday!! Ecstatic with the result !! The whole campaign was stress free, as was the auction day and we have the whole team to thank for that..

I would like to thank Tim & the Fletchers Team for a fantastic job done, we are very happy with our result. We appreciate the efforts and look forward to doing business again in the future.

Thank you Tim & Fletchers Team for a Great result.

We both appreciated Linda's and Patricia's help, they were professional and nice. We hope that Fletchers will keep up their great service to customers and keep taking care of us.

Thank you so very much for lending your talent on Sunday. The day was a great success and we raised a total of $10,113.60. How amazing is that!!

I had much positive feedback about you and the way you conducted the auction. You certainly know how to work the crowd to get the best possible outcome. A master at work.

It was generous of you to give up your Sunday and I appreciate that it is a bit of a drive to get to Main Ridge...okay then... a very long drive.

Best regards to you and your lovely family.

Our property was only on the market for just over 3 weeks. We had only 2 opens and Fletchers had people interested and inspecting before we had even gone ‘live’ on the internet etc., awesome! We even had an offer before we were on the market. Communication was great. Liam had good advice and local knowledge. Awesome result.Just what we wanted with no fuss. Thank you Liam and thank you Fletchers Bellarine.

Linda made me feel comfortable in my dealings with her and we built trust. I would definitely recommend.

I would recommend Caleb Griffin to anyone looking to lease out a property. For such a young man he demonstrates maturity and expertise beyond his years.

We have had an excellent result with Tim Heavyside, he is a great auctioneer and the whole process pre-auction went very smoothly with his team. He was recommended to us by a friend, who also had a very successful outcome.

Caleb kept me informed every step of the way and always generated peoples feedback which interested us. He was informative throughout the whole process and is a credit to his employer and himself.

I have used Fletchers in the past to assist me with my current property for leasing and was happy with their service and professionalism.

I am extremely satisfied with with the time it took to lease my property. Julia's level of communication is 10/10. Julia is extremely courteous and helpful, as was Anna in Julia's absence.

I am extremely satisfied with with the time it took to lease my property. Julia's level of communication is 10/10. Julia is extremely courteous and helpful, as was Anna in Julia's absence.

When I decided to sell my property I invited four agencies to bid for the sale. Gail stood out immediately because she was forthright; she did not over-promise; and came across as someone who had a lot of integrity. I was pleased that my instincts were correct. Throughout the sales program it was clear that she worked hard. She gave me continual updates on prospects and she did not try to gloss over her predictions. At auction we had only one bid and this was under the reserve so the property was passed in. Gail whipped into gear and the property was sold less than 10 minutes later and above reserve. I would highly recommend Gail and would definitely utilise her services in the future.

Jo Parker is a TOTAL professional in every way. She is an agent of great skill & integrity.This was evident in her dealings with my husband & I in the recent sale of my home & also I believe in her dealings with prospective purchasers. Jo's demeanor & personal presentation at the first meeting immediately inspired a feeling of confidence. This continued to grow as Jo's excellent communication skills meant that we were kept informed on a daily basis as to the progress of the sale. After only two weeks on the market, due to Jo's hard work& impressive negotiation skills my home sold at a price well beyond my expectations. I would highly recommend Jo to a purchaser or vendor.

Scott has been very helpful to us throughout the whole process, he is very knowledgable and professional ,he is easy to communicate with and has never let us down.

Tim demonstrated a very thorough understanding of the local market and was personally involved in fine tuning the marketing plans for our property. Tim's great skill is as an auctioneer has of course been formally recognised as Auctioneer of The Year before. We attended many auctions to watch Tim in action before finally deciding to appoint Fletchers

Fletchers Real Estate provided a thoroughly professional service from the time of their appointment through the development of the advertising/marketing plans, photography/video production and regular potential purchaser updates during the marketing period right up to and including auction day. There was always a sense of team with Tim Heavyside, Steven Zervas, Sue-Ann Scott and Kelvin Fang available at all times with honest advice based on their in depth experience and local knowledge.

We have been dealing with Nicole Manley for the past 15-18 months and since day one she has been fantastic. Her bubbly personality is infectious and her customer service is second to none. Anytime we have had any issues with the rental properties, she has arranged repairs and maintenance very quickly.

When we were told that our lease wasn’t going to be extended in Macleod, Nicole was there every step of the way in trying to find us a new home. We appreciated her honesty with the properties that she showed or recommended us with our change in circumstances. If it wasn’t for her we would have either moved into a place that we didn’t like and it would have been extremely difficult to find a new home.

We’ve been renting for a while and it is hard to find a realtor that genuinely wants to help. I have no qualms in saying as long as we are dealing with Nicole, we are very happy to continue our relationship with Fletchers.

In some of my previous roles managing customer service staff, I knew that if I didn’t hear any customer feedback it was a good thing… but I also know the value of providing good feedback where it is due. Nicole definitely deserves any plaudits that go her way as I believe she is a great asset to Fletchers!

Dear Mr. Peterson,

I just would like to let you know that Ashleigh has so far been outstanding. We are still living overseas and yet she has made everything clear and easy for us. We are looking forward to meeting with her once we get to Melbourne early January next year. She has been quite exceptional with her help to us. More power to your company.

Emma Berriman has been most helpful and attentive in securing a tenant for the above property

Caleb has been immeasurably supportive, informative, courteous and helpful. I met Caleb at Fletchers two years ago when he advised me about the property market before I bought my home. He provided information that no other agent out of the 40+ I visited or inspected with could find the time or inclination to do which added to my confidence when making decisions about purchases and the rental of my property. He has always seemed happy to help and to provide information and ideas as required. He inspires trust which was intrinsic in my decision to appoint Caleb to look after my needs and those of my tenant.

Many thanks to Team Zervas for your help throughout the campaign, and special thanks to you, Steven, your auction success and expertise.

My husband and I decided to sell our house through Steven Zervas of Fletchers after meeting with him and being impressed by his deep and intimate knowledge of our suburb, his genuine warmth and his savvy assessment of the market. Steven is a rare find among agents: he listens to his vendors, he genuinely cares, he aims to please – to make the buying and selling process as happy and easy as possible for sellers as well as buyers – and he is deeply passionate about the real estate industry. We were particularly impressed by Steven’s skills as an auctioneer. After witnessing many sub-optimal auctioneers in action with questionable – almost aggressive – tactics it was refreshing and relieving to see Steven conduct our auction perfectly; ensuring he created great momentum but not at the expense of bidders’ comfort, and soliciting appropriate raises from the bidders at a steady pace. Steven’s spiel brilliantly laid out the many benefits of buying our home without straying into “over-selling” territory. Steven has a very long and successful career in real estate ahead of him and my husband and I wouldn’t hesitate to recommend Steven as both a realtor and auctioneer to anyone selling in the wider Burwood / Box Hill area.

Extremely satisfied with the time it took Fletchers to lease my property. Ashleigh's communication was 10/10 and she was extremely helpful. I would definitely recommend Ashleigh and Fletchers.

'On a scale from 1-10, how likely would you be to recommend a friend, family member or colleague to use Fletchers Property Management services?'

'Ten, would definitely recommend'.

Tim, Allison and Team at Fletchers – Thank you for a great result on Saturday on behalf of my mother. Tim Heavyside magnificently negotiated a great result and everyone at Fletchers are easy and great to deal with which made life a lot easier.

We were highly delighted in your professional approach of the sale of our property. We cannot thank you enough. We will recommend you and your staff to all of our friends.

Robin and this crew are friendly, reliable, thorough, always on the ball and they made improvements until everything was perfect. Fletchers employs people who do their job well. They follow up and explain, are respectful and cautious. They do everything by the rules and do not take short cuts. Their service has an air of high quality.

Jason Salan was always courteous and pleasant from when we were first introduced, even before Fletchers was engaged as our preferred real estate agent for the sale. He provided excellent professional service. He was methodical in his approach, explaining the auction process clearly, what to expect, etc. The glossy advertising brochures and advertisements in the magazines were excellent, exceeding our expectations. We are very satisfied with the professional service provided by Fletchers and have no hesitation to recommend Fletchers to out friends and acquaintances.

I first considered down sizing about three years ago. I met many agents from various companies when inspecting units and townhouses. The agent who was most obliging, accommodating and who listen to my requirements was Maurie Walters.

Upon reaching the decision to auction my family home I had no hesitation in choosing Maurie and Fletchers to act on my behalf. Maurie contacted me regularly on the progress of property inspection and enquiries, written reports and weekly meetings. The auctioneer, Jeremy Desmier and other members of the excellent Fletchers sales team attended the successful auction. I have recommended Maurie to many of my friends who are also wishing to downsize in their retirement.

We would like to thank Adam for his excellent and professional manner he displayed whilst selling our property in Croydon. When we interviewed Adam we felt he was the tight agent to sell out home. He soon organised the photography and marketing and consulted us when deciding times for the open for inspection. He was always prompt with feedback or any advise needed. Adam is a very friendly easy going agent, courteous and makes you feel relaxed during the while campaign when times can get stressful. He was the support of team members, Nathan, Prue and Courtney who all contributed to our sale. We would certainly recommend Adan to anyone looking to sell their home and we wish him well for the future. Thanks again Adam!

Mark Fletcher and his team members Michelle Haines and Nathan Aaron were fabulous throughout our whole campaign. From the first time we met Mark we knew he was genuine, respectful and told us the truth. Our experience with other agents has been conning, as they only told us what we wanted to hear. Michele did an amazing job organizing our display furniture and was very professional and responsive throughout the campaign. We always felt that she was on top of things and organised. Catherine Slattery did a wonderful job with our marking campaign. Overall we were extremely pleased and satisfied with the professional and honest staff at Fletchers.

Mark Fletcher and his team members Michelle Haines and Nathan Aaron were fabulous throughout our whole campaign. From the first time we met Mark we knew he was genuine, respectful and told us the truth. Our experience with other agents has been conning, as they only told us what we wanted to hear. Michele did an amazing job organizing our display furniture and was very professional and responsive throughout the campaign. We always felt that she was on top of things and organised. Catherine Slattery did a wonderful job with our marking campaign. Overall we were extremely pleased and satisfied with the professional and honest staff at Fletchers.

From one phone call Wesley was quite impressive, gentle yet on the ball. Without being pushy he was was inquisitive with our situation and listen to our opinion. Similarly he was attentive to prospective by buyers through opens. I can only assume, but I am sure he was pursuing possible purchasers on our behalf. A day before the auction he had convinced a buyer to offer a reasonable sum of which he though to be considered by us, we accepted.

From the first meeting with David to the sale of the property on auction day, the experience was one of a highly professional and personal and service. The care, attention and communication throughout the campaign made me feel like my property was their priority at all times. I continually felt supported and understood throughout the campaign and was thrilled with a successful sale despite a challenging campaign. We will use you again in the future. Thank you so much!

From the first meeting with David to the sale of the property on auction day, the experience was one of a highly professional and personal and service. The care, attention and communication throughout the campaign made me feel like my property was their priority at all times. I continually felt supported and understood throughout the campaign and was thrilled with a successful sale despite a challenging campaign. We will use you again in the future. Thank you so much!

From the first meeting with David to the sale of the property on auction day, the experience was one of a highly professional and personal and service. The care, attention and communication throughout the campaign made me feel like my property was their priority at all times. I continually felt supported and understood throughout the campaign and was thrilled with a successful sale despite a challenging campaign. We will use you again in the future. Thank you so much!

No problems so far. If the deposit is paid on settlement and agent fees go according to plan the whole process will have gone smoothly. Adam Harris and his team have done a very good job throughout the whole process. Even though the hose was passed in at auction Adam persisted and got a great result in the end.

We highly recommend this dynamic team of Jo Parker and Reilly Waterfield. Jo’s communication skills were faultless and she built great rapport with our buyers. Jo kept us continually updated and you knew she was trustworthy and had our interests at heart. Reilly was passionate about Real Estate and knew the local market very well. He shone as our auctioneer on the day, working hard to give us an outstanding outcome. We highly recommend them both and would not hesitate to use them again.

My wife and I have been nothing but thrilled with the service provided by Robyn and his associates. His professionalism , integrity and advise together with his knowledge achieved a great results in the sale of our property. We met with many agents, but Robyn stood out by far as the most professional. His honesty in our appraisal and the setting of the price range really indicated the current market vale of our home. I would have no hesitation in recommending Robyn to any of my family, friends or associates.

We highly recommend this dynamic team of Jo Parker and Reilly Waterfield. Jo’s communication skills were faultless and she built great rapport with our buyers. Jo kept us continually updated and you knew she was trustworthy and had our interests at heart. Reilly was passionate about Real Estate and knew the local market very well. He shone as our auctioneer on the day, working hard to give us an outstanding outcome. We highly recommend them both and would not hesitate to use them again.

Jo was recommended to us by a friend and we were not disappointed. Her communication skills are incredible and this is one of the most important aspects of being a Real Estate Agent in my opinion. We were never kept wondering what was going on because she always kept us in the loop regularly. She is a very caring and genuine person who loved our home and this flowed through to her ability to sell. Jo has been in the field long enough to understand the system effortlessly and knew the area extremely well. She has boundless energy and enthusiasm and we felt so comfortable knowing we were in good hands.

I was very fortunate indeed to find Abigail. Having been put in a rather difficult position to find a rental property with such short notice and at such a busy time of the year I was terribly concerned about my predicament. Abigail has been absolutely delightful to deal with. She is incredibly genuine and personable and has made me feel so at ease and relieved during what has been a very stressful time for me and my beloved little dogs. It is rare to find someone with such wonderful and natural customer service, aside from myself of course! Thank you again to Fletchers for looking after me so far. Whilst I am sad to be leaving my gorgeous little home I am very excited about my move.

Charles was great to deal with and I would be happy to deal with him again. Very friendly, great communication skills and very prompt with whatever question or concern we had. He always got back to us very quickly. He also made it very easy to organise inspection times, being from Melbourne and not from the town we bought the house in, that was very important to us. Great negotiation skills too. Thanks.

During my search for a rental property I met with many property managers - some good, some not so. However, without a shadow of a doubt, Julia was by far the most professional, well presented and helpful that I encountered. Nothing was a hassle, she always responded quickly to my enquiries and all done with a friendly smile. She is an absolute asset to your team and you should be very proud to have her representing your organisation.

Charles was professional in all respects with the sale of our property. He was excellent in all aspects of communication - i.e. responding to calls and requests, feedback about interested parties, and follow up before and after open house days.

Thank you for all your help and support in selling our house for us. As you would well know it is difficult for people to sell their homes; certainly a sad experience for us. Lois and I would like you to know that you have assisted us in making our move as less difficult as possible and we appreciate your efforts.