Partner & Operations Manager – Property Management (CEA) Patricia Grados

Career Profile About Patricia Grados

Strengthened by nearly two decades experience in real estate, Patricia’s tremendous expertise in Property Management is second to none.

Coupled by an uncompromising commitment towards professional development, Patricia’s wealth of knowledge and ability to remain calm under pressure has allowed her to consistently deliver these essential services to the highest possible standard.

Overseeing the day-to-day operations for Fletchers Property Management department, Patricia’s desire to achieve successful outcomes while applying best practice initiatives in the workplace saw her elevated to the position of Partner at Fletchers in 2019.

‘Working in operations allows me to spend time focusing and looking for ways to continually improve upon what we do. Whether it’s spending time supporting the team, managing workflow or detecting growth opportunities, I love that it’s a varied role and no two days are the same.’

Ultimately, Patricia prides herself on her unique working style and believes that honesty and integrity play an important role in Property Management. Possessing a natural flair for and love of real estate, Patricia attributes her success to determination, focus and sharp communication skills.

In her spare time, Patricia enjoys planning her future travel destinations and entertaining with family and friends. A woman of many talents, Patricia is also bi-lingual, speaking both English and Spanish fluently.

An integral member of Fletchers Property Management team, Patricia’s hard-work, enthusiasm and professionalism are cornerstones to her work. With a strong reputation for maintaining a high-functioning rental department, Patricia uses expert knowledge and exceptional foresight to facilitate new and ongoing operations for Property Management at Fletchers.

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Words from Patricia's clients Testimonials

Just a quick note regarding feedback concerning your staff member Patricia Grados. I just wanted you to know that Patricia continues to be an excellent ambassador for Fletchers. Being new to the rental market having just sold our home, my husband and I were very impressed with how quickly and efficiently Patricia carried out her back office processes with a lovely manner also keeping us well informed where everything was at with our recent rental approval. It is clear to see why Fletchers is an award winning real estate agency with staff like Patricia on your team. I rang four other local real estate agencies apart from Fletchers and only one other returned the call. In the meantime, Patricia had organised an inspection, processed our application and given us approval . The contrast of service between the other agencies was very stark. We are thrilled with Patricia and the efficient Fletchers quality software processes.

Renters - C & DB, January 2017

Patricia is always friendly & confident in our dealings with her. She has always responded in a timely manner. You can tell by her knowledge that she is experienced and has been in the job for a long time. If Patricia is a representation of Fletchers, then I have no hesitation in recommending Fletchers' services.

Rental Provider - April 2016

On a scale from 1 to 10, how likely would you be to recommend a friend, family member or colleague to use your Business Development Manager's services?

10 - Would definitely recommend. We found Patricia to be extremely professional, knowledgeable and helpful during this process. All our queries were answered and calls returned promptly.

Rental Provider - CT, Montrose, March 2016

Patricia was excellent in keeping me up to date.

Rental Provider – SC, Nunawading, January 2016

Patricia was very approachable and easy to talk to. Had no issues at all.

Rental Provider – WB Property – Edith St Heathmont December 2015

I just wanted to say how impressed I am with Patricia Grados! We had received approval for another rental property with another agent, but our first choice of available properties was one that Patricia manages. As soon as I told her this, she processed our application the SAME DAY and had us approved for the property we wanted. That is an impressive work ethic and service of the highest quality. We are thrilled and couldn't be happier. Within the next few years we will be looking at purchasing a property and will definitely be looking to Fletchers for assistance.

Renter – MD Ringwood November 2015

We both appreciated Linda's and Patricia's help, they were professional and nice. We hope that Fletchers will keep up their great service to customers and keep taking care of us.

Rental Provider - ZV Ringwood North November 2015

We were very pleased, always kept us informed, great service.

Rental Provider – K & S D Forest Hill November 2015

We are very pleased with the home we've rented through Fletchers. We have also been very pleased in all our dealings with Patricia Grados. We are new to Australia and have found the rental process to be a bit different from what we knew in the US, where we own a home that is currently being rented out. It was very reassuring to have Patricia walking us through the rental process, answering our many questions and assisting when we were unsure how to proceed. Every email was answered promptly and with a high degree of professionalism. We felt well-attended throughout. We would not hesitate to recommend Fletchers and Patricia for anyone looking to rent a home here.

Renter - SCK Ringwood East - August 2015

Patricia has been a great property manager. We haven't had any issues. Patricia has made everything so easy for us. We are loving our new home and we are very grateful that we were accepted for this rental.

Renter - KW Boronia - July 2015

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