Rob Fletcher's Testimonials

I sought Fletchers through their local profile and a few referrals from friends who have used their service over many years.

Their knowledge of the area and local market meant they could give an accurate estimate of my property’s value.

Their understanding of buyers coming into the area meant they could work with those buyers to determine their interest and work towards on offer and a successful sale.

Their integrity meant there was no need to criticize other agents or put on a slick, dishonest marketing pitch.

I felt Nick and Rob were always honest with me.

I appreciate their advice and it led to a successful sale so I’d certainly recommend them - and have.

Selling an investment property whilst living interstate is a daunting task and not only choosing but putting your full trust in an agent you haven’t even met face to face is not easy. Rob put my mind at ease throughout the whole process by offering guidance and first class advice where appropriate. Nick, his son joining the campaign during marketing and sale. I am thankful for the teams services and believe I couldn’t have made a better choice.

So pleased I picked Fletchers after being advised by my Uncle to contact Rob. After dealing with pressure to sign up with other organisations, I was very much at home with Rob’s calm and genuine approach. I always felt like Rob, Mark and Michelle were working for our best interests and that was comforting during a stressful time. At no time were they pushy or did they put any pressure on us. I could not recommend Rob, Mark and Michelle enough to anyone and if I ever have to sell another place, I know where my first port of call will be. I was so pleased with the result and I certainly owe my Uncle a bottle of red for pointing me in the direction of Rob Fletcher.

I would not hesitate to recommend Rob, Mark or Fletchers to anyone looking to sell a property. Rob was thoroughly professional. His knowledge and expertise guided me through the selling process. Mark was instrumental in my property being sold before auction and achieved a remarkable result through his hard work and diligent approach. The whole team at Fletchers was very professional and a pleasure to deal with. I look forward to working with them again.

Thank you Rob, Nick and your most courteous staff. I am grateful for everything you did for me.

On behalf of Liz and myself, I would like to express our gratitude for the professional and engaging way that Rob Fletcher, Mark Fletcher and Michelle Haines handles our sale. The price achieved was beyond our expectations, largely due to the number of potential purchasers that they attracted and Mark's excellent work as auctioneer on the day. Thank you all again, a great team effort.

Nick and Rob Fletchers were from the word go at our first meeting very friendly and professional. Their knowledge of the local Kew area was impressive. Because I had to do this on my own, I deeply appreciated Rob and Nick's unfailing support and help at all times.

I can thoroughly recommend Fletchers to anyone as I have been very pleased with the whole project and the outcome of the sale.

I found Nick Fletcher and also his father Rob, not just professionals in the manner in which they approached the selling of my home of 33 years, they showed great consideration towards me of the process and kept in touch. This took much of the worry from the equation. They also produced an outstanding result in the final sale. I would recommend their agency to anyone wishing to buy or sell, particularly if the property is a home or prospective one, and, I believe it is the nature of this family business that gives it its special place among run-of-the-mill real estate agents. Integrity, care and professionalism.

Just a little note to say a big thank you for making my sale as painless as possible, especially you Nick. Although it was nerve racking I am very pleased with the result. Thanks also for the flowers and the wine, very much appreciated and a nice touch.

Rob, you have a delightful son and I am sure he will go far! I will sing your praises wherever I go. Best wishes to you both.

Nick and Rob kept me informed throughout the campaign and made auction day less stressful! Very grateful and happy with their level of service.

We were impressed with Rob Fletcher from our first meeting with him. Rob was calm and thoughtful in his approach and consultative with us. He was thoroughly professional throughout the selling process. We felt that his manner in relating to people would be an asset for us and so it proved to be. When the purchasers came to meet us they particularly commented on the caliber of our agent. If both vendors and purchasers speak highly of the agent, that is probably as good as it gets.

We are very appreciative of all Rob's assistance in guiding us through the sales process and we would like to acknowledge the excellent service provided by Mark Fletcher and all the Fletchers team. Many thanks.

Right from the first call to meet and help us to assess what needed to be done, or not, to the house to be ready for sale - Rob Fletcher, and later Guy Coles, have calmly guided us through the journey of selling a much loved home and property. Th e result was a successful sale, but just as importantly, a wonderful, stress-free, happy outcome. Rob Fletcher's knowledge, experience and understanding shines through on every encounter and carried us forward to the eventual settlement. Well done and done well!

Thankyou for all your help. We really appreciated it

Your commitment and caring attitude to helping get us through this trying time was an emormous reassurance. We would also like to thank the Fletchers team for their assistance and dedication to selling our home.

Please accept my thanks to Mr Rob Fletcher for his meticulous preparation, valuable advice , attention to legalities kind and friendly attitude.

I would like to thank you most sincerely for all your work that went into selling my parents' home. The information provided to me made a new yet sad experience a lot easier.

My family and I thank you sincerely for the hard work under trying conditions in the heat and the excellent way you produced the great result for 5 Fortuna. "Fletchers" are the Australian Achiever.

Now that the dust has nearly settled…..it is high time I acknowledged the thoroughly professional work done by Rob. He put us at ease from the very first moment he crossed the threshold, that is a rare ability. We were very well served by Rob as the front man of the selling team. From the time he delivered succinct, direct understandable advice to the absolute end of the process, his attention to detail and consultation with us at every step of the way – very often at the end of what must have been for him an extraordinarily long and tiring day, was extremely reassuring to us both……the results exceeded our expectations and can really only be described as spectacular. All the advice we received was helpful without being intrusive but nevertheless providing clear and unequivocal guidance. There was never a time during the whole process where we asked a question, or made a request, no matter what the hour of the day or night, where we felt the slightest reservation in the ready response we received.

Everyone is thrilled with the result and your splendid efforts. We are all very grateful.

Jan and I are ecstatic over the result of the auction today. Our sincere thanks to yourself, Jeremy and others who comprised the Fletchers team in this case. Lisa and Michael are really pleased with the outcome and can now do some serious searching for a larger, more suitable home. They were especially impressed that you took the trouble to come along to the auction – well done!

This is the first time my wife and I have ever purchased a home. While Rob’s first duty was to the seller of the house, we found him very friendly and helpful in guiding us through the buying procedures. In summing up, we have been very happy with Fletchers and in particular with Rob Fletcher and look forward for a very happy conclusion to the purchase of this unit.

Julie and I wish to express our sincere appreciation to the Fletchers team, particularly Rob Fletcher. The marketing campaign was very successful. Rob and the Fletchers team were helpful in assisting us on presentation issues and punctual for all openings during the marketing campaign. We feel that you were more than a real estate agent acting on our behalf. We trusted you and have never regretted the decision. We have spoken to many others about our experience, recommending you and the firm. We will continue to do so.

My brother and I are the co-executors of our father’s estate. When charged with the responsibility of selling his home we decided to afford Fletchers in the first instance because of their local knowledge and because of our personal association with Rob and Tim. After meeting with Rob and discussing his appraisal of the property and how to market it we decided we did not need to seek the advice of other agents. Throughout the marketing period we were impressed with Rob and Graemes’ approach and the way they kept us informed after each open. I would highly recommend them for their expertise, knowledge and professionalism.

Our decision to sell our 1 acre country property and relocate to Melbourne was an emotional one, and our real concern was how best to secure the sale. On personal recommendations from a friend (who has previously worked in real estate), we decided to use a Melbourne agent - his recommendation was Rob Fletcher. From our first meeting and discussion here at our property, we were very comfortable with all Rob's comments and suggestions regarding marketing etc and his honesty at all stages of the process. We were kept informed by phone calls and e-mails of progress, and Rob's negotiations meant a very quick sale was achieved, to our absolute delight. We are very happy to recommend Fletchers whenever we can, and thank you for your professionalism and attention to detail.

Nick and Rob - Just a quick thank you for the hard work you and your team put in to enable us to achieve a great result on auction day. As you no doubt would have seen, the family were delighted in the result. From my point of view, I want to thank you both for answering my queries in the lead up to the auction. We were in good hands, so thank you. I will continue to be a supporter of you both and put your names forward to clients who are looking for a good agent.

Rob, known to us for some years, listened receptively to our concerns, bringing kind good sense and immense experience to the sale process. He was a most attentive and wise companing during the auction. The whole team helped the sale seem positive, not something to be nervous of. Smart thinking and cool heads surrounded us at this stressful time,. Kindness and professional expertise abounded!

Our auction a week ago was highly successful, and we are well pleased. I have waited a week before writing so that what I say is untrammelled by emotion, but what I would have said then is unchanged. We are completely satisfied with the whole process. We had been very content on two previous occasions with Fletcher and Parker, and we are not in the slightest sorry that we allowed our trust in past experience to control our judgement. It has been fully justified. Rob Fletcher was a consistent source of calm and control, which all came to the fore on Auction Day. With Tim Fletcher playing the crowd, there was Rob with us, steadying and guiding our way through the subtleties of the auction process, and giving us that needed calm to make rapid in-process decisions. We're amatuers at that, so need him we did. And the others: the ever-helpful, patient, courteous administrative staff at Canterbury, the unsung heroes in the engine room: our interior designer, with her sound de-clutter advice; our photographer, who looked at our house in a way we'd never envisaged; our bits and pieces fixer; and our cleaner, no spider web survives me. Each one, in quite different ways, has contributed to our success. Strangely enough, we're going to miss them. They have been an integral, and very pleasant, part of our lives for the last two months. We are pleased beyond comment with the team effort experienced and will be delighted to recommend Fletchers any time.

Jessie, Max, Judy and I would like thank Rob Fletcher and Mark Fletcher so much for the outstanding result we achieved today with the sale of the Nott Street property. We would like to compliment both agents and the Fletchers Group on the proficient marketing which they managed so well. We were very impressed with the communication level and the efficient way in which they both managed the campaign, and especially with their clear advice. It allowed us to keep a level head and feel we understood the process throughout. We will be only too prepared to recommend Rob and Mark's services to any of our friends or family, and we again would like to thank them for their professional and friendly advice at all times.

We would highly recommend Mark and Rob Fletcher, who provided clear advice and support in the sale of our property. Fletchers is certainly a very ethical business, providing excellent and professional service whilst achieving a very good result.

This is the first time my wife and I have ever purchased a home. While Rob’s first duty was to the seller of the house, we found him very friendly and helpful in guiding us through the buying procedures. In summing up, we have been very happy with Fletchers and in particular with Rob Fletcher and look forward for a very happy conclusion to the purchase of this unit.

Nick and Rob -  A quick thank you for the hard work you and your team put in to enable us to achieve a great result on auction day. As you no doubt would have seen, the family were delighted in the result. From my point of view, I want to thank you both for answering my queries leading up to the auction. We were in good hands, so thank you. I will continue to be a supporter of you both and put your names forward to clients who are looking for a good agent.