Michael Richardson's Testimonials

Michael was great to deal with throughout the whole process. From the first meeting with Michael we felt like we were in great hands. He was open and transparent and understood the market. Michael communicated proactively throughout the process and the support from the broader Fletcher's team was also terrific. We were happy with the end result. Thanks Michael and team.

Michael Richardson and his team from Fletchers are consummate professionals. Michael’s knowledge, expertise and engaging manner made my sale a seamless process. I cannot rate Michael highly enough and can confidently recommend his accessibility, practicality, advice and thoroughness.

Michael is down to earth, professional and straightforward. Michael is a good listener, great communicator and negotiator who works hard to get the best outcome. Michael is also very knowledgeable and has great insight in the market and always kept us informed along the process. It has been great working with Michael through this sale and I wouldn’t hesitate in recommending Michael who always made us felt relaxed.

Michael worked so hard on auction day to get me a price far higher than my expectations. Thanks Michael for your hard work and dedication.

It doesn't matter who has the most listings, it's about who gets the highest prices." That's how we were introduced to Michael and he achieved $200,000 over the best offer from another agent. He knows the buyers and local market intimately, is confident yet down-to-earth and was hands-on from start to finish. Because he knows the buyers and runs his own auctions, when that bell rings his magic really shines and the results speak for themselves. Michael was truly a breath of fresh (country) air.

Michael is very approachable with exceptional knowledge of the areas he specialises in. He outlined a clear strategy for selling my property at a time when the market for my apartment was lukewarm at best. Using his negotiating skills Michael was able to sell my property at a price I was very happy with and the service he provided was exceptional as he kept me up to date with regular updates when required. I highly recommend Michael if you are looking to sell your property.

At our first meeting with Michael we felt very comfortable and confidant that he was the person to sell our house. He was considerate of our needs and provided excellent advice concerning the sales campaign and how to best prepare the property for sale. He responded promptly to all our enquiries and kept us fully updated during the sales process. Michael worked extremely hard to get the best possible outcome and we were blown away with the final result. Highly recommend Michael and Fletchers.

Even on a cloudy rainy day wow! What an auction, you were in tune with what was happening out there with the buyers. Great work! Michael is a true no BS leader, Stright to the point, honest and trustworthy. We trusted Michael to sell our home for the best possible price and he and his team exceeded it.

Michael, always impressed us with his diligent and professional service. He maintained a positive and proactive attitude and helped us make informed decisions with his prompt advice and analysis. He demonstrated his commitment to professionalism and dedication to achieving optimal results for us, and we highly recommend him to anyone seeking a devoted, professional, and client-focused agent. Michael is an exceptional agent who goes above and beyond to keep his clients well-informed, comfortable.

We recently had the pleasure of working with Michael, my real estate agent, to sell our property. We was truly impressed by his diligent and professional service, which demonstrated a level of responsibility and attention to detail that is rare to find these days. Michael's attitude was always positive and proactive, and he was always quick to provide us with professional advice and analysis, helping us make the right decisions along the way.

From start to finish, Michael was a true professional, and his commitment to delivering the best possible results for us was evident in everything he did. He went above and beyond to ensure that we were well-informed, comfortable, and confident in our decisions. We would highly recommend Michael to anyone looking for a real estate agent who is dedicated, professional, and always puts their clients' needs first.

In short, if you're looking for a real estate agent who will work tirelessly to get you the best results possible, look no further than Michael. He is an exceptional agent with a passion for his work, and We would not hesitate to recommend him to anyone.

From start to finish, Michael (and his team) is a true professional, guided me through every step of the process with patience, expertise and commitment. Very easy to reach, responsive to my questions and concerns, his team shows the seamless interactions with me, proactive in keeping me updated on the progress of the sale. Most importantly, their market knowledge and strategic marketing plan really helped to generate interest and attract serious buyers and eventually lead to the best possible outcome!

I would definitely work with them again in the future and recommend them to anyone looking for a top-notch real estate agent.

This was the second time Michael and his Fletchers team have sold a house for me in just over a year, albeit under much more difficult conditions (property was encumbered by heritage overlay, buyer confidence had been eroded by RBA rate hikes). Michael again worked hard to get the best possible outcome: he guided property preparation/styling, provided sound pricing advice, negotiated fairly but firmly with buyers, kept me informed. The house sold well after auction, but at a price I was comfortable with. I highly recommend Michael and his team at Fletchers.

My brother and I have used Michael now on two residential sales in Box Hill South and Camberwell. He is a professional who provides information based on his experiences in real estate, the market and the approaches of the best methods for selling. He provides realistic information for you, as the owner, to make the best decisions in moving forward. I cannot thank Michael enough and will continue to use him, and the Fletchers team, to sell my properties.

I have used Michael now on multiple occassions to sell my, and my family, properties. He is a professional who provides information based on his experiences in real estate, the market and the approaches of the best methods for selling. He provides realistic information for you, as the owner, to make the best decisions in moving forward. I cannot thank Michael enough and will continue to use him, and the Fletchers team, to sell my properties.

Michael was an excellent advocate and auctioneer for our property. He knew the market, gave sound advice, was responsive and achieved a solid outcome for us. Thank you Michael.

The whole program was very professional, pleasant and featured excellent communication and information. All arrangements were carried out on time and without any fuss. We felt privileged to have the two Michaels to guide us through the sophisticated operation of the pre-sale weeks, the auction day and the follow-ups time with all its details. Prior to the auction there was the uncertainty attached to selling the home but Michael explained that if the marketing process was efficient we could expect a successful outcome. Well done Michael and team members.

After spending thirteen years in the one spot, deciding to sell the family home and move on is not an easy thing to do. The service, advice and support provided by Michael Richardson and his team at Fletchers gave us confidence in our decision to sell and take our property to auction.

At every step of the auction process we found Michael to be absolutely genuine in his dealings with us and he never failed to deliver on a commitment. Michael clearly enjoys his work and his natural enthusiasm, positive attitude and professionalism was evident at all times. In particular, we were impressed by the frequency of his engagements with us and the detail provided in reports on open for inspections and potential purchaser enquiry.

Fletchers behind the scenes administrative processes and support services including photography, graphic design and advertising were also most impressive – everything just flowed!

We were very happy with our auction outcome and would like to sincerely thank Michael Richardson, Michael Rosano and the rest of the Fletchers team for their efforts.

The Property Consultants have provided excellent customer service to us as the purchasers. They are very patient, professional and friendly. Well done!

Michael came to us twelve months ago when we were only enquiring about selling the property. During the twelve months, Michael kept us informed about properties that sold in the area and asked if we had made a decision. In December 2015, our tenants advised us that they would be leaving and we thought this was the time for us to sell. We called Michael and said it’s yours to sell and we would like the best offer we can get. He made this very easy for Bill and I and we left it in his hands. Michael is a very well presented agent and an asset to your company

Michael Richardson & Lachlan Williams were outstanding throughout the Campaign. We chose your Company based on the friendly approach, and competence of both Michael and Lachlan. From the first interview we were impressed with their knowledge and modesty: we felt totally at ease with our choice, absolute gentlemen. They explained the process of the Campaign thoroughly, and always polite and professional, available for discussion at any time, gave advice to enhance the best presentation for inspections and lead up to the auction. I was thrilled at the kind gesture of both these gentlemen to arrange delivery of a beautiful bouquet of white lillies. On the auction day both Michael and Lachlan reassured us with their expertise. Michael perfected the auction meticulously, and with his diligence and competency, he worked hard to get the best price, and we were thrilled. What a nice touch to bring the boxed wine and glasses from Fletchers, we thank you very much. We would recommend Fletchers to friends and/or family, because of the successful experience we had with these two wonderful gentlemen: Lachlan Williams and Michael Richardson.

Amazing result thanks to Michael Richardson! Michael, you did an absolutely amazing job in selling our home for us! Everything you assisted us with during the entire process was done with a professionalism that was nothing short of 1st class. More that that though was your ability to be sensitive to the fact that this was our home we were selling, it was not just a business deal to you. We very much appreciated that. Everything you suggested we do with the campaign from the advertising to the fixing, cleaning and dressing up of the property paid off with a figure $300,000 over reserve. For us this was a life changing result. Thanks to you and all your team at Fletchers for their wonderful support over the last few months.

Just a little note of thanks for the wonderful result at the auction of our parents home. Your hard work and professionalism proved what a fantastic auctioneer you are. Many thanks to Fletchers for the lovely gifts & flowers; we would not hesitate to recomend Fletchers, especially you Michael. Many thanks once again.

Michael sold me a property in 2013 and I was impressed. He kept in contact with me and advised on another property – not to offer any more money. When faced with the desperate situation to sell, I didn’t hesitate to contact Michael – he sold in under two weeks with a great result. As I have lost so much money in the past 5 years with other agents (with the exception of one), I now would not use anyone else but Michael and have already recommended him to others for buying and selling.

We thought both Lachlan and Michael showed, on our initial consultation, that they showed the skills to sell our home. Their presentation was fantastic and both were very positive in their approach. Lachlan’s personal approach with notifying us of any developments and Michael’s auctioneering skills made us very comfortable and secure that we would achieve success. They made our dream a reality when they achieved $100,000 over our reserve. We would have no hesitation in recommending them and Fletchers.

I first met Michael a few months ago at an open for inspection in Mitcham. I decided then that when I sold my house I would like him to be my agent. I am very pleased that I made that decision because he has been extremely helpful and patient, taking the time to explain things to us. He was always willing to listen and did not mind us asking inane questions.

Fletchers is lucky to have Michael working for them, and we wish other agents had the same nice manner that he has.

Michael’s professional approach to customer relationship made us at ease from the very start of the campaign. From initial contact we felt this guy knows his stuff, we were so comfortable with his conduct and personality the search for a new agent was over immediately. Our house sold above the reserve we had in mind, the investment in professional photography with the house furnished rather than being empty and advertising paid dividends with the results we achieved. We would highly recommend Michael and Fletchers to anyone looking for professional real estate agents.

We have lived in our home for over 30 years and, although we never wanted to move, we thought it was now time for us to sell. Having seen what we call our "Fletchers team" in action at a friend's auction, we decided to take our thoughts one more step. The Fletchers team included Michael Richardson, Rob Fletcher and Michael Rosano.

Our first meeting with Michael Richardson was nothing but positive, His response to our home was encouraging right from the start. Michael explained the various methods of sale and although we were reluctant to auction, having seen him in action his explanation of the auction process made us feel more confident to go ahead.

Michael suggested ways to improve the presentation of the house without having to spend a lot of time, effort and money on it. Throughout all the inspections, Michael was always encouraging about the house, suggesting small changes and never made disparaging comments. He's certainly in the right industry because his energy in selling a house is extraordinary.

We were equally impressed with Rob Fletcher, who always made us feel relaxed and confident during the sale process. Rob definitely had a calming influence on us and we were always pleased when he was at the inspections.

We were also very impressed with Michael Rosano, who gave us good feedback with inspections and helped Michael Richardson. We have been told he was a great asset on the day of the auction.

We would highly recommend this team from Fletchers and when we have a house to sell again, will once again seek their services.

Michael, I write to convey Barbara’s and my gratitude to you professionally for your concentrated efforts in selling our property for us. I note the following in reference to your approach, campaign, auction and subsequent sale.

Your positive outlook from day one inspired us to choose yourself and Adam Harris and thus Fletchers to expedite this sale. Your commentary made common sense, was realistic and devoid of exaggeration. You listened intently to our wishes and desires, formulated your plan, to which we then followed to the letter, knowing full well that a goal without a plan is just a wish.

Your attention to detail, sense of humour and ethical behaviour, combined with your honesty and enthusiasm are traits that Fletchers must surely look on as outstanding positives.

As you know, we had put many hours work into presenting this property for sale, but always remained mindful of the reality that it was a three bedroom, one bathroom Forest Hill property. So whilst our expectations were positive, we were guided throughout by you and thus remained confident.

Not the least was the decision to engage Georgia to internally design, decorate and furnish the house, which upon completion was exceptional.

Your auctioneering skills and in the moment instinct proved worthy of high recommendation.

I ask at this point for you to pass on our thanks also to Adam. It’s easy to see why you both get along so well.

You know your work and can readily and diplomatically provide a balance to extreme expectations from clients and realistic market outcomes for your vendors.

In conclusion, I say to you Michael, that both yourself and Adam have the ability to keep vendors in their comfort zones and thus all our recommendations will be sent your way.

At each step of the process Michael listened to us and our concerns and worries. We were overwhelmed with the selling process but never with Michael's level of information. He was sensitive and thoughtful and we were impressed with his enthusiasm on weekends, late at night and first thing in the morning. This guy loves his job.

Michael and his team did a grand job, it was a nice quiet affair - just what we wanted. We requested no fuss and got no fuss. Thank you very much.

Our family wishes to draw to your attention the fine teamwork shown by Michael Richardson and Jack Lim in the recent sale of our North Balwyn home. At every stage of the campaign, we received credible advice and strong involvement. In particular, both men worked assiduously to advance the pass-in figure by an additional 14%, achiving a final price which was more than met our expectations.

Our first contact with Michael was at an open for inspection at a house we were interested in. We have been dealing with Michael since then (over two years), and we have been looking to get a bigger house due to the kids wanting more space. He helped and advised us on numerous properties that had nothing to do with his company. At all times Michael was professional in his approach to other companies and gave us excellent and sound advice on numerous properties. When we found the property we eventually purchased (not through his company), we used Michael as a sounding board for what he believed it was worth along with the pros and cons of the property. This whole process involved many hours of Michael's time and at all times Michael was happy helpful and friendly, no matter what the time of day or how silly the question may have seemed.

Once we bought we had to sell our place. Michael came over and gave us a list of things that we had to do to maximize the value of our property, I thought that a lot of the things were not necessary but upon reflection they were all part of the bigger picture that Michael could see and we could not. Once on the market, Michael had open and regular communication with us. Michael acted with integrity and honesty, his honest appraisal of our house and the market was great and not often seen in this area. He struck a great balance between differing advertising mediums to ensure the property received the highest exposure without incurring exorbitant marketing charges. Michael kept us informed and guided us through the entire process; it was seamless and kept our stress levels at a minimum.

Michael is a man of personable mien and I give him a high recommendation.

We found Michael to be reliable, patient, easy to deal with, cooperative and helpful. We would highly recommend him.

Recently, we had a pleasant experience with both Michael Richardson and Michael Rosano from Fletchers who helped to sell our house. Our dealings with Michael Richardson has been very positive right from the beginning. He has a pleasant and friendly disposition and was always willing to listen to our needs. The campaign processes were clearly explained in detail and all questions answered.

During the opens, Michael would pay attention to details and still have eyes for the big picture. This was clearly reflected in the auction result. We feel that the greatest advantage when dealing with Michael was that he took the stress of selling a house away by keeping us well informed at every stage of the campaign.

Michael Rosano, on the other hand, worked well with Michael Richardson in creating a happy and relaxed feel for both us as vendors, as well as for potential buyers. Michael Rosano always carries a friendly smile during the opens and is always well presented. I would highly recommend both Michael Richardson and Michael Rosano as trustworthy and good agents for anyone who is considering selling their house.

I can’t thank you enough for the wonderful result at our auction. Your tireless work, energy and bright personality all contributed to the success on the day. I had tried to sell my unit privately about one year ago without success and was unsure how to go about selling this time. After hearing you explain to me the process of our auction campaign and how it all works I decided to auction on your advice. It was certainly the right choice as the outcome was super. I would have no qualms about recommending you and Fletchers to all. I am very appreciative and wish you continued success in your career.

I would have no hesitation in recommending Michael Richardson from Fletchers for all your real estate needs. We dealt with him as a prospective buyer and then as a seller, and we found him to be upfront and very intuitive on the real estate market. His committment to finding the right buyers for auction day allowed us to get above our expectations. He was in his element on auction day, whether it was $20k bids or $10k bids, he kept the crowd entertained - and more importantly - bidding!

Michael was easy to relate to and kept us well informed of developments. His auctioneering skills are superb and he is able to perform well under pressure.

I was very impressed with Michael's professional attitude, I never once felt pressured. He was always willing to listen to our ideas and he always stayed in contact. I was very happy with the level of communication during the campaign, any questions were dealt with promptly and efficiently.

Michael was very professional in his approach. He kept me well informed at all times and was always willing and keen to explain "the process".  He was a pleasure to deal with and I appreciate that he always treated my time as valuable. His talent as an auctioneer was also very evident, I had lots of good feedback from impressed friends and neighbors.

I just wanted to say thank you to yourself and your team for the excellent service you provided in selling my property. Your enthusiasm, passion, professional knowledge, communication and understanding throughout the campaign was amzing and certainly helped me deal with some stresses that I had during the sale process like when setting the sale price- whilst I did have some reservations I put my trust and faith in you which in the end proved a fantastic result. I also really appreciated you taking the time to listen to any concerns I had during our weekly vendor meetings. You did put my mind at ease. I certaintly would recommend you to friends and family, as I believe you really put in an outstanding effort to get a great result.

Michael worked very hard for us, kept us informed and made us feel comfortable throughout the whole process. He gave us great advice and teamed up with excellent colleagues and tradespeople, referred by Fletchers. We chose Michael because of his genuine, down to earth manner, and it proved to be a very good choice - he achieved a terrific result for us.

Fletchers are a superbly run company, Michael and the team were professional, honest and relaible all the time. Michael was informative, on the ball with all that went on, very thorough, and personal, all at the same time. He made sure that we were happy with the process and brought us a winning price. Congratulations to Michael especially, and to all the team on the day.

An extremely pleasant and hassle free sale. Michael and his team did an excellent job and exceeded my expectations. A real no fuss sale and great outcome. Michael’s approach was of honesty and after a not so pleasant experience last year, I feel confident in my choice of agent. Michael listened to my concerns regarding advertising and the need for a long term contract. I would have no hesitation in recommending Michael to any prospective vendor.