We were referred to Jason by a mutual friend and we will be in turn referring others to him!
His service was 100% and he went above and beyond for what turned out to be a more complicated sale than first thought.
Having never previously sold a property, we have limited experience of the process and he guided us through every step ensuring we knew what was happening at all times.
We would have no hesitation in recommending Jason and his team in the future.
Very informative, very good.
I cannot thank or recommend Maurie highly enough. His professionalism, availability to me, manner, attention to detail is super. At all times the feedback was 100% and honest, detail and prompt.
The auction was amazing, being supported with four agents on the day and the outcome was brilliant. We were aware that there were two very keen buyers amongst the bidders and the auctioneer, Jason Salan, skillfully kept the bids moving never leaving any bidder without extracting their maximum bid.
Maurie organised a team of expert cleaners, gardeners, tradespeople and rubbish disposal people, turning the property from a total disaster into perfect presentation. He continued to oversee the property and gardens until settlement. We received $200,000 in excess of our dream price. Thank you so much Fletchers and Maurie Walters.
Meeting and working with Jason was an absolute pleasure. Jason explained the open house/ auction process in detail and advised me on the best option for the sale of the house. I was kept up to date by Jason or his staff every step of the way and the entire sales process was relaxed and smooth. I would recommend Jason and Fletchers to anyone, and both are my agents choice for the future.
I would like to express my gratitude to Jason and Daniel for their transparency, commitment and uncompromised quality of service provided. In a rather challenging market place, the guys have shown dedication, persistence and exceptional communications consistency. Thank you Jason and Daniel for all the hard work and the outstanding result.
To Jason, Cassandra & team, I want to thank you all for getting me great results with the sale of my home. I was impressed with the comprehensive workup of my property and attention paid to detail. Thanks for everything.
Todd has made the experience of selling my property such a memorable one. Todd always composed himself with utmost professionalism and respect. He was very thorough with the process of selling the property. Communication was regular and feedback provided regularly. His energy and zest for life draws you to him. Jason, the Auctioneer was fantastic too, couldn’t have asked for a stronger team. Let’s not forget their rental staff; Julia, Andrew and Brooke. Thank you to all.
Jason and his team handled the sale of my property in a professional and friendly manner. I was given a full report after each inspection. There was no pressure to change anything related to the selling method and price. Jason had a good insight into the property market in my area. I would be happy to deal with Jason and his team through Fletchers again.
Jason Salan was always courteous and pleasant from when we were first introduced, even before Fletchers was engaged as our preferred real estate agent for the sale. He provided excellent professional service. He was methodical in his approach, explaining the auction process clearly, what to expect, etc. The glossy advertising brochures and advertisements in the magazines were excellent, exceeding our expectations. We are very satisfied with the professional service provided by Fletchers and have no hesitation to recommend Fletchers to out friends and acquaintances.
Jason was impeccably dressed, in complete control and able to obtain an amazing result for my property despite much negativity from my neighbourhood. Well done Jason!
It was a great result on the weekend and I would like to thank Tim, Jason and the whole team for their professional service throughout the entire campaign. Very friendly, very professional and the result speaks for itself. The complimentary extras provided by Fletchers shows how they greatly value their clients. I would highly recommend Fletchers to others thinking of moving house.
After recently selling another property for us in Balwyn North, we had no hesitation in going back to Tim Heavyside and Jason Salan for the sale of our family home. The Fletchers team then did what they do better than anyone else... they mobilised their formidable knowledge and resources across every aspect of the process from initial strategy meetings and marketing through to the hammer coming down on another outstanding result. From our perspective, personal experience and results, it's no surprise that Fletchers hold their enviable reputation as our region's leading real estate agents.
As I was selling this property on my own, I really appreciated the help, consideration and deference shown to me and my daughters (who had a bit to say) by Steve Schumann and Jason Salan. They not have been kinder and the whole experience was very easy. Needless to say, I was very happy with the result also due to the two men. I hope I was a satisfactory client. Also, many of my friends are considering down-sizing and I will recommend Fletchers every time.
A million and one thanks for your skill and expertise in marketing and negotiating the sale of our home. Your personal, calm and professional manner had much, we felt sure, to do with our outcome we had not envisaged in our wildest dreams. Thank you so much and please pass our thanks onto Christine for her hard work behind the scenes. Also, thanks for the beautiful lilies and Mumm champagne, so very thoughtful.
I would like to thank Maurie and Steve and of course Jason Salan for all their hard work in obtaining a great price for my family home. It is not easy to make a decision to move on, but they gave me peace of mind, which made the decision a little easier. So, thank you all again for a great result. I will definitely recommend Fletchers to any of my friends who may be looking to sell in the future.
Jason and Maurie are very professional with the jobs they do. While Maurie was on a holiday, Jason looked after our property. He is kind, friendly, always has a smile on his face and gave us constant detailed updates. Maurie is just wonderful. He is not only doing his job, but also works from his heart. He is friendly, caring and very thoughtful as well. He makes sure that the seller does not need to worry and always gave us an update after every open for inspection – not just leaving a note, but rather rang us to discuss the open. We are so happy that Jason and Maurie looked after our property. Thank you very much for all your hard work.
We would like to thank Steven Zervas, Sue-Ann Scott, Jason Salan and all at Fletchers for their professionalism and hard work in handling the sale of our property. The decision to sell our home of 27 years was a difficult one, but their consideration and empathy helped to make the whole campaign as stress free as possible. Steven, Sue-Ann and Jason kept us informed throughout the process and were always available to answer any questions we may have had. The auction itself was conducted with professionalism and integrity and achieved an excellent result. We would have no hesitation in recommending Fletchers to our family and friends. Once again our sincere thanks to you all.
A great result and a great journey.
We chose Fletchers because we originally bought our home from them and when Jason called to discuss our intentions we knew we could work with him. He gave us enormous confidence that by using the Fletchers network and approach he would get us an optimum result. He did so at a level beyond our original expectations.
We are strong advocates of Jason and Fletchers and importantly, the team of Christine Zentner, Daniel Rasile and Michael Pavlou, that Jason has around him.
From the moment we met Traci Stella and Jason Salan, we felt comfortable with their advice and style. They were both genuine and honest agents, and made the process of selling our mothers' deceased estate so much easier than we thought. They consulted and kept us informed all the way through the process, right up to auction day when they delivered an outstanding result.
Thanks Traci and Jason, you come strongly recommended by us.
I was extremely happy with the service Fletchers provided from the consultant advising on placement of furniture etc. to the internet site and video. The consultants performing these aspects were very polite and professional to have in my home. The office staff at Fletchers were always ready to assist in a pleasant manner.
Jason did a fantastic job as Auctioneer and I would, and have, recommended Jason and Fletchers to anyone who has asked.
We would like to thank Jason Salan for his professional approach to selling our property. He managed to minimize our stress and maximize our auction price. We would be happy to recommend him (and Fletchers) to anyone.
We found Jason’s manner and expertise exceptional. We congratulate Jason and other staff for their performance on two occasions both renting and selling…..A special mention for Jason Salan – Australian Real Estate Idol. A credit to your firm.
We just want to thankyou for your honesty and time. We appreciated it greatly.
Congratulations on a job well done. We are pleased to be part of your success story this past twelve months.
Thanks for all your work on our first home purchase…I know it was a long and laborious journey for you. We appreciate how much you’ve done. All the best
It was very much appreciated. Thankyou for your great work, making this sale stress free…
We were very impressed at Jason's professional attitude and honesty and of the result that we achieved. We would not hesitate to refer anyone in need of real estate help to Fletchers.
I am writing to thank you, Rob, Gail and Jason and you staff involved, for the wonderful job and the all encompassing effort in the marketing, promotion and successful sale of the family home of my late, dearly loved aunt at Mailing Road. The incredible result at auction, which was beyond belief of most people, was due, in my opinion, to the attention to detail by you and your staff whose constant reporting and updates of progression of the campaign, discussions almost daily, by phone and email. I have absolutely no hesitation in recommending Fletchers to any person either selling or purchasing property. Your guidance, honesty of opinion and assistance throughout what could have been a very distressing time for us, was handled by you, Tim, with caring sincerity and sensitivity, integrity and most professional manner, all of which saved us from any unnecessary pressure, for which I am eternally grateful.
We would like to thank Jason and team for the terrific result they achieved for us at auction for our home in Surrey Hills. They were awarded the listing ahead of two other prominent real estate agencies because of their local knowledge, enthusiasm, honesty and above all their willingness to go the extra lengths for us. This did not end once they were given the listing as the service was nothing short of first class. We didn’t have to worry about anything as we knew the property was in good hands. The marketing was done to perfection which created enormous numbers through the property. The Fletcher’s team provided us with regular and comprehensive updates. We would have no hesitation in recommending Fletchers and in particular Jason Salan to sell a property knowing that the vendors could rest assured that their asset would be in very good hands. We look forward to continuing our business relationship with Fletchers into the future.
I was very impressed with Jason’s approach and in particular his help to me throughout the whole campaign. He is a very caring and helpful person and took any worries I had away. I will certainly recommend him to my friends.
Thanks Jason for your fantastic effort in selling our home. We appreciated your professionalism, care and consideration at all times. You worked over and above our expectations and really helped us during what was, at times, a stressful experience.
Thanks Jason for helping us after the sale of our home and for your expert advice with the other properties we have looked at to buy. We would definitely use Fletchers again and would highly recommend you to others thinking of selling or buying property.
Gail and Jason were helpful throughout the sale process – nothing was too much trouble for them. They are both skilled in the work they do and we appreciated their advice and suggestions. We also appreciated their persistence – which we believe was a large contributor to the good result achieved.
I chose Fletchers because I felt they had local knowledge and early last year when Gail Logan valued my home for probate purposes, I was very impressed by her thoughtful and caring manner. When it came to selling, there was no hesitation in choosing Gail as I was comfortable with her approach to me and the job in hand. Gail and Jason Salan kept me informed at all stages of the proceedings, which made this, my first home sale, a less stressful occasion than it might have been. The house was sold in less than a month and Gail and Jason were as thrilled as I was with the result of their hard work. I would, and have done, recommend Fletchers – Gail and Jason in particular – for their meticulous attention to detail, honesty and good humoured manners at all times.
Both Jason and Gail worked tirelessly to achieve our mutual goal regarding the marketing and sale of our property. Their professionalism, including attention to detail, and good humour made the experience far less stressful than we anticipated.
We are writing this letter as a way of saying thank you to Fletchers and Jason Salan, in particular, for the assistance in selling our property. Jason’s approach and attitude has, at all times, been thoroughly professional and courteous. After we bought Grandview Grove, Hawthorn East through Jason, we gave him the opportunity to sell our current residence. He has not let us down. Within two days of purchasing Grandview Grove, we had signed up with Jason to sell this house. Three days later he had a virtual army of people on site, measuring, taking photos and preparing scripts for the newspapers. Fletchers marketing material is without peer. Whilst we understand that coverage is often at the whim of sub-editors, to get a spread in the Sunday Herald Sun for such a modest property speaks volumes for the Fletchers team. Jason has kept us informed of progress at every step of the way. We have never once had to chase him for information. After every viewing he has contacted us and updated us on the contact he had made. Trading real estate can be difficult at times and whilst we have had some good experiences, we have equally had poor experiences with agents who seem little inclined to keep their customers, the vendor, informed about anything. This was clearly the best experience we have had out of many property transactions that we have had over the years. We would have no hesitation in recommending Fletchers and Jason Salan to anyone looking for thoroughly professional service.
I would like to thank both Jason and Gail for selling our property. You made the whole process stress free, even enjoyable, and we got a figure we were more than happy with. As a director of a retail store that thrives due to its customer service, I can appreciate the way Jason and Gail conducted themselves, kept us informed and answered all our questions. We did appreciate the open line of communication. Despite our property being at the lower end of the market - the standard of service you provided was exceptionally high. We did interview 3 different firms initially, and felt most comfortable with Jason and Gail. In hindsight a decision well made.
I was extremely satisfied with the service provided by Jason and Gail who were always helpful and considerate. I would recommend them.
It gives me great pleasure to unreservedly recommend Jason Salan for his exceptional skills in both the selling and purchasing of property. In the context of selling me my home in Surrey Hills, Jason was attentive to my wishes and requirements (and not too pushy) exceptional in his follow up and customer engagement and courteous, pleasant and professional at all times. The process of selling this property with Jason was even more positive and stress free. Jason’s calm, non-intrusive approach throughout the entire experience, made the whole undertaking painless. He genuinely seemed focussed on achieving the best result possible for me in my circumstances. I was thrilled with the result and delighted with Jason’s service, friendship and support at every stage of the process. I would recommend him without any hesitation whatsoever!
I would like to congratulate and thank Jason Salan on the successful sale of my home. It was a fantastic effort selling well above my expectations. He was very professional at all times but I also felt I was in the presence of friends. My sincere thanks. He does Fletchers proud.
We want to express our gratitude for the manner in which your company has conducted the sale of our home over the past 5 weeks. In particular, the exemplary conduct of your representatives, Jason Salan, Teresa Wu and Michael Wu. Jason coordinated the marketing campaign brilliantly, proving to be an astute and most capable negotiator. We were also impressed with his courtesy, commitment and timeliness.
We would like to thank you for your wonderful efforts in selling our home in Blackburn. You never gave us any false hopes and your estimate was spot on, the work you did was excellent prior to and after the auction. The end result was very pleasing and we are grateful for your efforts. We would be only too pleased to recommend you and your team to any prospective clients.
Our thanks go to both Tim Heavyside and Jason Salan for their professionalism throughout the sale campaign. The communication of the progress was excellent throughout and their reading of events very realistic. In the end we achieved a very good result with the help of their expertise. The support team at Fletchers are very efficient and helpful and working hard to achieve the best result for all and I am happy to recommend Fletchers as preferred agent.
I recently sold my father’s house in North Balwyn. This task was carried out in a thoroughly professional manner by Jason Salan and his colleague, Caroline Hanson of the Fletchers North Balwyn office. From the initial appraisal of the property, I received accurate and constant advice. Jason and team involved me and my brothers in every stage of the sale period, at all stages taking cognizance of our wishes. They were at pains to keep us informed of significant developments and provided valuable advice prior to auction. On the day of the auction they liaised effectively with Tim Fletcher, the auctioneer, their combined actions resulting in a most acceptable result for both vendor and purchaser. Since the auction, Jason has continued to communicate with me and my solicitor to ensure a smooth conclusion to the process. I value highly their experienced and supportive approach and would have no hesitation in recommending them to prospective vendors, particularly in the North Balwyn area.
I would like to thank you very much for the excellent work which resulted in an excellent result for my mother in laws home. She was absolutely over the moon with your service, attention to detail and most importantly your caring and understanding nature. Selling her family home of 42 years was an extremely emotional time for Mary, you completely understood how she was and dealt with her accordingly. Jason, I have dealt with many real estate agents along with having worked in the industry myself and was blown away with way you conducted this sale. Many thanks again Jason and I will certainly be recommending yourself to others.
We are delighted with the service we have received from Jason Salan and Tim Heavyside on the sale of our Box Hill house. They, together with their team, provided an extremely professional level of service and delivered on all they promised. They followed up on all interested parties and we believe it was this tenacity that sold the property, for reserve in a somewhat turbulent market. The marketing Fletchers offers is first rate and sets it apart from the other Real Estate Agents. Jason should also be commended on “working” our relationship over many years. Approximately 5 years ago we had Jason visit us to get his advice on a proposed renovation. He gave some great advice which we still thank him for, he even visited us after the renovation to see the result. When it came time to sell the property Jason Salan was our first choice as he had built a great relationship with us over the years
In the circumstances of last Saturday’s auction results we were very satisfied and relieved with the outcome of our auction. Jason, Stephanie and your office staff are to be congratulated on the result. From the outset having a well defined program which was then most professionally executed gave us a lot of confidence. We thought the advertising displays were first class and many positive comments resulted. The presentation, politeness, and performance of your staff was at all times exemplary – it was a pleasure for us to have them in our home. Needless to say it was a great relief all round when you extracted the final bid. Also impressive was the manner in which Jason kept the negotiation alive and on track to a welcome conclusion. All in all our latest experience with Fletchers has been both enjoyable and successful. Julie and I would like to thank you most sincerely for your close attention to our sale process. With best wishes to you and your team
My parents had resided in North Balwyn for a period of 45 years during which time Fletchers was acknowledged as the supreme local agent. When the time came to sell the property I had no hesitation to entrust Fletchers to attend to the sale of this important family asset. Jeremy Desmier and Jason Salan, along with the other members of the sales and administration team at the North Balwyn office worked tirelessly in a down-turning market to obtain a satisfactory sales result on our behalf. Congratulations and our sincere thanks to all at Fletchers.
What a team...always in contact to let us know how things were progressing, always there when we had enquiries...nothing was too much trouble. Tim and Jason are worth their weight in gold and we feel fortunate we went first to Fletchers.
This particular sale came with some difficulties with multiple 'interested parties'. Jason made an extra special effort to deal with all the relevant requests and demands on his time, experience and patience. As the auctioneer he worked very hard to obtain the optimal result.
We both appreciated and are happy that both Jason Salan and his team were so able to carefully arrange the sale of our home. The helpful care they used in all regards relieved us of lots of stress and concerns prior to the auction day on the 15th of October! Many thanks to other staff also at your Balwyn North Office after the sale.
On behalf of my mother and family, we would like to express our sincere thanks to the Fletchers team for their professional approach, conduct and result at auction for our property. We were very impressed with the professional manner of both Jason Salan and Gail Logan, who listed and handled the sale. Their submission and marketing recommendations clearly showed they understood the features of the property, the benefits of the Bellbird location, potential target market and methodology to maximise the sale price. Once appointed their attention to detail regarding marketing and open for inspections was first class. Most importantly, we were kept fully informed of all developments and potential buyer feedback on a regular basis. Tim, the auction result clearly exceeded our expectations and maximised the sale result between bidders - thank you for conducting this. We would have no hesitation in recommending Jason or Gail and the Fletchers team to any potential seller seeking an enthusiastic and professional team approach. Thank you once again and best wishes for 2012.
Prior to our meeting with Fletchers we were struggling to get anyone to buy the apartment because we believed that the previous salesperson was not doing anywhere near the work required. Once we mat Fletchers’ Jason Salan, the attitude was “can do”. We found that Jason had a clear plan of action and was able to outline a step by step strategy, advertising opens, sale! We were delighted to achieve the sale. Many thanks Jason!
Following the successful outcome of the sale of our home, we are writing today in appreciation of the service we have received over the past few weeks from Stephanie Michael, Property Consultant and Jason Salan, Senior Associate. From our first meeting, when we were in the process of selecting an Agent to take care of the selling of our home, we were both impressed with their professionalism and obvious commitment to achieving a good result for us. We appreciated very much knowing at every step of the way exactly what progress was being made and their reassurance that we would achieve an excellent outcome. Stephanie’s attention to detail and balanced advice worked extremely well with Jason’s experience and obvious knowledge of the local environment. Further, Stephanie’s willingness to go the extra mile when it looked as if the sale may fall through was commendable. We were also relieved to be working with people who had a good sense of humour and used their considerable communication skills to put us at ease with what could easily have been a stressful time. Between us we have sold 6 homes and this experience has been an equal top with one other home we sold in East Brighton some years ago and we look forward to continuing our association with Fletchers as we continue to relocate our life to our latest purchase which will be our retirement home in Dromana. Again we would like to thank them both for their dedication and congratulate you on providing us with people who were respectful of our needs while undertaking the sale of our home in as short a time as possible.
I was extremely satisfied with the service I received from the moment of first meeting with this team until the successful conclusion of the auction. The whole team were friendly and helpful. Happily the team found my new home. I was made to feel one of the family. Thanks again to Fletchers.
Personal, professional service gives us peace of mind with everything associated with our rental property. We have purchased, sold and rented out property with Fletcher's, so many thanks to the entire team. We have and will continue to recommend Fletchers to our family and friends. Well done! Thanks to Andrew, Jason and Julia.
There is no doubt that selling your family home is one of life’s more stressful experiences. And selling at auction adds even more pressure! As the auction day approaches anticipation builds and predicting the outcome can be difficult. That’s where working with Tim and Jason, and the team at Fletchers, was great. Always professional and enthusiastic they maintained an upbeat approach throughout the entire process. Their confidence gave us as vendors confidence. One thing was certain, we had experience on our side. The whole process ran smoothly. “Open for inspections” went off without a hitch. Staff were always on time, friendly and courteous. Fletchers use quality photographers and stylists, the brochures and advertisements looked great, and Tim and Jason did a fine double act in their promotional video. While we couldn’t predict what the final outcome would be on auction day we were sure we had a team that was working to get us the best possible result. Then, when the auction day finally arrived, Tim and Jason really went to work. They started by making us feel positive about what was going to happen. Then they took that attitude outside and passed it on to those who had come to be part of the action. Tim speaks with feeling while Jason quietly sums up the situation and helps to guide the all-important prospective bidders. Their teamwork is outstanding. While the auction process remains one were the outcome can never be guaranteed, the result Fletchers achieved for us exceeded our expectations.
We were extremely happy with our dealings with Fletchers Real Estate. Jason Salan and Linda Drysdale were extremely professional and left no stone unturned to gain an excellent price for our unit. We would highly recommend them to anyone looking to sell and we thank them for their outstanding efforts.
Jason was great to work with. Respected my views, listened to what I had to say and acted accordingly. Highly responsive when needed, strong understanding of the marker and good judgement in his dealings with buyers. Had a good rapport with Jason and viewed him as a capable agent. He's smart enough to read the market, and astute at reading buyers and the situation. We had a very efficient relationship, he was very attentive, made things happen when they needed to, and respected my views enough to listen to what I had to say, act accordingly and try not to convience me otherwise.
My wife and I decided to use Jason after not having sold our home twelve months earlier. I believe that Jason's attitude and more experienced approach was a telling factor in selling our home this time around. The home was sold with a minimum of fuss and all staff involved were very courteous and professional. I could not find any negatives in using Fletchers, and I will be recommending their staff at the Manningham office in the future.
From my first point of contact prior to engaging Fletchers, I found the team of Jason Salan and Linda Drysdale to be highly professional, honest and transparent in their approach. They demonstrated a strong commitment to personally attending opens and were outstanding in their prompt responsiveness to messages and queries. I felt well informed about the process and, with honest feedback throughout the campaign, felt I was able to set a realistic reserve which was significantly higher than what we had originally thought. Preparation prior to auction day allowed me to remain calm during a slow auction of which the final result exceeded my expectations. I have only praise for the service, support and, of course, the result achieved by Fletchers, and would highly recommend their services to other vendors.
I would like to congratulate and thank Jason Salan on the successful sale of my home. It was a fantastic effort selling well above my expectations. He was very professional at all times but I also felt I was in the presence of friends. My sincere thanks. He does Fletchers proud.
I would like to thank you very much for the excellent work which resulted in an excellent result for my mother in laws home. She was absolutely over the moon with your service, attention to detail and most importantly your caring and understanding nature. Jason, I have dealt with many real estate agents and was blown away with way you conducted this sale. Many thanks again Jason and I will certainly be recommending yourself to others.