James Gladman's Testimonials

James Gladman Director, B.Sc, CEA (REIV)

Our property in Barwon Heads was for a niche market and therefore we expected it would take some time to sell. In the end it took just under 7 months and the sale came at a perfect time for us. During the whole time James was enthusiastic, communicative and committed in getting the best sale result for us. He was always open for questions, we also received weekly updates about the progress, which gave us great confidence and trust in the good work James and his committed team of professionals at Fletcher's were providing. We found James highly professional, competent, reliable, honest; found him good to talk to and loved his integrity. To sum it up - we gladly can recommend James and his team to anyone. Thank you so much for achieving such a good result for us!

John & Monika Ferguson - March 2024

Hi James - thankyou again for your outstanding work negotiating the recent sale of Brigadoon. We were grateful for your honesty and insights when we bought it 17 years ago and again when we sold it through you this month in 2023.

Eryn and I know that we have have been very professionally advised by you and want to acknowledge your thoughtful, good natured and sensible approach. Your experience and knowledge of the market was to our enormous advantage. Ultimately, everyone benefitted from your great work and we were very happy to leave a positive review on realestate.com.

No doubt we’ll see you around Queenscliff, but please know that we are very appreciative.

All the best,

Mike Morgan and Eryn Agnew - July 2023

Could not be happier with the service i received from James at Fletchers Real Estate Queenscliff. This is the third time using James. Every step of the way during the sale of my house and Apartment and beyond, James was available, communicative, reassuring and genuinely kind. It took all of the stress and worry out of the process for me. He went above and beyond and i can't thank him enough.

S. Allen - February 2023

In 2012 we purchased our current home at 54a Flinders Street through Fletchers Real Estate in Queenscliff and primarily James Gladman. It was a complex transaction involving three properties which James handled professionally and in a friendly manner.

After ten years the time came to sell our house and we employed Fletchers Real Estate in Queenscliff to act on our behalf. We were able to successfully sell the property in the short time of two weeks largely due to the campaign run by Fletchers and the professionalism of James. We were able to sell for a price that we aspired to and now look to continue our lives knowing that the successful sale of the house and the price received will enable us to do so.

We would like to thank James and Sharon Wells for the professional manner in which they have conducted the negotiations and in doing so highly recommend Fletchers Real Estate in Queenscliff and the team there for the helpful manner in which the sale was brought to a successful conclusion.

Ron and Rosemary Carlton - Queenscliff - December 2022

I have sold several properties with James and the team at Fletcher’s Real Estate over the past 15 years. We have been very happy with their service, quick response times and ability to achieve a good result. We are also appreciative of the efforts James and his team went to and arranged cleaners for both the inside and outside of different properties to assist with a hassle free settlement. Very happy to recommend Fletchers real estate Queenscliff and we will continue to use their services into the future.

Peter Scott - November 2022

James and the team at Queenscliff were fantastic. As in the past they have not let us down. We have used Fletchers a few times over the past years, including managing the rental of our property. On this occasion, James excelled to achieve a sale price that exceeded our highest expectations.

James was professional, and helpful throughout the process. Communication was great, especially on the day of the sale. He contacted us several times through that day, to keep us fully informed of how the discussions were progressing.

James has an excellent knowledge of the local market. His years of experience and understanding of the area has proven critical in selling our property.

Thanks to all at Fletchers. We wouldn't hesitate in recommending James to anyone buying or selling in Queenscliff. A brilliant job done.

Tony Fealy & Liz Bishop - May 2022

We were very impressed with the services Fletchers provided, we were kept up to date throughout the whole process, from our first meeting to view our property to the sale price that was achieved at the end.

I received a phone call every open house to up date me on how many people viewed the property, and any potential interested parties. I think the years of experience that James has, and his professional negotiating skills definitely got us the outstanding result we achieved.

Thank you so much it was a pleasure working with such a highly professional team.

Jason & Laurinda Scholten - February 2022

I’d just like to thank Sharon and James so very much.

I would personally like to express my gratitude to you both. Your service and help was amazing. The help with the cleaning and the styling was so professional and you were both there for both Karen and myself when needed. You both made the process so easy and words cannot express how extremely thankful we are.

Thanks once again….it has been a pleasure.

Liz Gold - August 2021

This is the third time I have used Fletchers and again they did not disappoint. James has excellent local knowledge, very professional, friendly, interested, good communicator, and is a decent bloke. As a seller he worked for me to achieve the best price for me. Thankyou James.

Vendor - Lynne Perree - December 2020

As a vendor, James presents as a dedicated professional, on top of the requisite local knowledge, on top of the property I was selling, and on top of my requirements; in short, on top of his game! He brought a level of genuine enthusiasm each time we spoke, and maintained, both personally, and through his staff, excellent and timely communication. Can thoroughly recommend!

Vendor - David Marrriott - November 2020

These two gentlemen were a great team to work with. We were immediately impressed with their professional and friendly approach. They kept us informed every step of the way, which made the whole process easy for us. Best of all, they achieved outstanding results for us! All in a calm, effective manner. We would highly recommend them to others.

Russell and Denise Hawken - July 2018

I would recommend Fletchers to anybody who would be prepared to listen. They are the most professional Real Estate business on the Bellarine by far. Liam and James were easy to deal with and their comms was fantastic.

Richard Underwood

Carolyn and I wanted to say thank you again for all of your help during the sale process of the block. We appreciated the way you dealt with everything from start to finish, and your clear and honest approach. In addition, you were a pleasure to deal with throughout, so thank you very much. We wish you all the best for the year ahead James.

Nik and Caz

I was satisfied with the service I received.

Elba Wayth

Wonderful work with patience and care, going beyond our expectations. Very grateful for your extreme sensitivity and control of whole situation in selling our home. Love your work guys! Thank you!

Michael& Kim Christian

Liam and James exceed our expectations and achieved a higher selling price than we thought possible, or had even agreed upon. Liam's constant communication was extremely efficient and honest.

Jason & Kate Sanderson

We are writing to thank you and your associate for selling our property in Point Lonsdale. As you are aware the property was originally listed with another agent in December, 2004. From that time until we listed with your agency on March 30 2006 we did not receive any offers at all. From the time we listed with your agency we were impressed with your professional and hardworking approach. Your advertising campaign was reasonably priced and coverage was thorough. The property was open for inspection on a regular basis. As a direct result of the above factors you negotiation a sale late last month, much to our relief. Our sincere thanks to you and your staff.

Tony and Penny Seale

In the past three years we have had occasion to engage the services of three real estate agents here in Queenscliff. There is no doubt in our minds about the best of these three different companies. Fletcher’s attitude to us was businesslike but not too aggressive, attentive but not obsequious, communicative but not too constant, positive but not over-stated and friendly but not overbearing. At all times James Gladman was honest, polite and anxious for a sale to be concluded. Which it was to our satisfaction. We would both commend highly Fletcher’s Queenscliff team to anyone seeking the services of a hard-working conscientious and successful company in the field of real estate on the Bellarine Peninsula.

Peter Valentine and Nina Valentine

Just a brief thankyou to your Bellarine team for the successful sale of our property yesterday in Ann St Point Lonsdale. From day 1, and in particular the contact we had during the 5 week marketing campaign was first class. The feedback throughout the campaign was terrific and the professional closure of the sale yesterday left us in no doubt that we made the right choice in selecting Fletchers to sell our property.

Dennis & Sue Davie

We found your Queenscliff team very professional – our property was sold in three weeks and after each inspection they kept us informed and with several parties interested, negotiated a satisfactory price. We would have no hesitation in recommending Fletcher to anyone.

David and Gladys Burchfield

James showed genuine interest in achieving the best result for us as vendors. Fletchers worked hard to find a buyer and the property was sold at asking price.

Lachlan McKinnon

James Gladman was only to happy to agree to all our requests in connection with the sale and settlement. He listens to you and does everything in his power to please. He is also friendly and courteous. Tim Fletcher was also of the same ilk and together as a team were no less than almost perfect.

Braham and Sue Trytell

We’re extremely satisfied by the job James Gladman did in selling our Queenscliff property. Well done!

Bill and Elke Straede

Fletchers did a remarkable job selling a “difficult” property well in a tough economic climate. Communication was excellent throughout and the negotiating process efficient. We would not hesitate to use Fletchers again and will recommend them most highly. James showed great people skills in handling the sale.

Shelly Hancox

From the moment  James Gladman walked in the door to do the initial appraisal, I knew that I would be entrusting the sale of my home to Fletchers. He explained the complete sale process very thoroughly and was honest in terms of value and prospective buyer interest. I thank the team at Fletchers for their dedication and professionalism throughout the entire sales campaign.

Joanne Merriman

I was very happy with the service in both before listing and during the sale period. I was kept informed of inspection results & I was not pressured into making final decision. I am happy with the end result and would recommend your services to others.

David Fairhurst

I wish to thank James and team for handling the sale of my house in Queenscliff. Not only were you professional & business like, but extremely pleasant to deal with, keeping me informed & up to date at all times. I would certainly recommend you both to anyone on the Bellarine thinking of buying or selling. Thank you again.

Judy Newman

James is educated, genuine and has excellent personal skills and manners. I would happily recommend him to anyone needing an agent with expertise in the Bellarine area.

Deborah Maxwell

I found James Gladman and his team at Queenscliff very professional and diligent. I recommend them to any prospective buyer or seller.

Greg Bryant

Despite being a difficult time to sell, James was able to generate sufficient interest to enable a competitive process and a great outcome in the end. His local knowledge and tactical approach were the trump cards. Well done!

Carmel and Bill Bateman

We were delighted with our dealings with James Gladman and his team. We felt very confident in their ability to sell our property within a reasonable time. We have no hesitation in recommending their services to others.

John and Margaret Rose

Brilliant! Good price, excellent timing, very professional and helpful. Thank you James!

M & K Christian

I chose Fletchers because I had heard of their reputation, and I had also monitored their sales compared to other agents prior to my selection. James Gladman and his knowledgable team surpassed all expectations - my property was sold within 31 days. James and his team listened to our needs, provided indepth knowledge of the market and potential purchasers, and provided valuable guidance throughout the sale and final negotiations.

Warm wishes, Helen Hughes

It is a pleasure to recommend James Gladman and his team at Fletchers Queenscliff. It is not often in business that service providers live up to their sales and marketing pitch but Fletchers performed as they said they would, and more. From initial contact and throughout the sale process Fletchers impressed me with their responsiveness, extensive market knowledge and professionalism. Each of the team demonstrated great energy, enthusiasm and dedication to task, applying all human and other resources, (which were significant) at their disposal. They were very easy to deal with while also displaying integrity in all their actions. Most significantly the strategies and approach they applied to optimise interest and sale price were very effective, with the result that I achieved a sale price exceeding my expectations. In my experience, Fletchers professional, outcomes-focussed approach achieves great results and compares most favourably to other local agents.

Alison Pitty

Cathy and I were delighted with the smooth sale of our property and James and his staff. They gave us professional, accurate and honest advice and listened to our requests and carried them out. James’ estimates of the sale price was spot on, this was a further indication of his knowledge of the Ocean Grove market and his ability and confidence to sell within this market. He instilled confidence in us and made our sale a truly enjoyable, hassle free and prosperous experience. Our recommendation to allow Fletchers to organise real estate matters will be ongoing. Thanks and well done!

Terry and Cathy Stanley

We have found that Fletchers Real Estate are a very professional organisation. This professionalism is what sets Fletchers apart from its opposition. From the moment we made contact, and upon meeting James Gladman, we were always kept well informed. The ability to get us our optimum price for our property means we will be a Fletchers customer in years to come.

Dean and Carly Harty

We found our relationship with James wonderful from the beginning. What we found most appealing was his relaxed but professional approach to all the processes in relation to the sale of our home. We would highly recommend Fletchers to our family and friends as a company that is very easy to deal with. James kept us informed at every stage which was a wonderful change for us and eventually sold our house for a pleasing price. Well done Fletchers!

Michele and Terry Butcher

I/we are very happy with the service offered by Fletchers (Queenscliff Office) in regards to the sale of our holiday home which we have/had owned for almost 30 years in total. The service was good with a non-aggressive approach, showing detail to marketing and presentation of property in the sale process. I would recommend Fletchers (Queenscliff Office) which we dealt with in regards to selling our property to anyone who is looking for an estate agent in the Bellarine/Surf Coast area.

Giuseppe Latina

Thanks to James and the Queenscliff team for achieving the sale of our home. A smooth, professional effort that is sincerely appreciated.

Phil Tetlow

Since we have some distance from the property is was great to have a team who were dedicated to the delivery of customer service. Through this great team we’re now happy with a quick sale on our expected price. Easy communications made this possible. Well done we highly recommend you! Thanks again.

Graeme and Trish Pilcher

We wish to take this opportunity to say how professional and efficient James Gladman of Fletchers - Queenscliff, and Tim Fletcher were in the conduct of this sale. We can truly say to see the expediting of the applicable strategy to suit the property to the current market, and to see it unfold as forecast, was like watching a master at work. When superior service costs the same as that of lesser regard, we were indeed fortunate to have Fletchers - Queenscliff to choose as agents to present to the market such a major asset.

Peter and Liz Leake

When selecting an estate agent to handle the sale of our Ocean Grove property, Kahlee Kendrick and James Gladman displayed the experience and integrity we were seaching for. The campaign was conducted professionally, with the agents always 'keeping us in the loop.' They showed a genuine interest in our specific needs, resulting a satisfactory outcome. Many thanks to Kahlee and James.

Marion and Peter

We wish to thank James from Fletchers Queenscliff for their professional and efficent conduct in selling our property. We were delighted that the sale was achieved in such a short period of time for a price we were very happy happy to accept. Kahlee was very punctual, approachable and friendly for all of our inspections and her follow up communication was greatly appreciated. We would have no hesitating in recommending Fletchers and will certainly use their professional services in the future.

Thank-you for a job well done.

Peter and Catherine Hart

We would have no reservations in recommending Fletchers, Queenscliff for their selling agents. From the excellent advertising board to the short time for the ‘SOLD’ sign to be displayed – neighbours in the area have been amazed.

Gladys and David Burchfield

Again we chose Fletchers to sell our property…. although the market is slow at the moment James and his staff were able to gather good interest and without to much fuss they sold our property with a fantastic result! Then we became buyers and with professional and easy to get along with service we were able to secure a fantastic property which suited us down to the ground. Thank you guys for the outstanding service.

Billy, Nikki, Maddy & Sophie

Please accept this letter as our thanks for your outstanding work during the recent sale of our house. Your professionalism throughout the process was exceptional. You followed through on everything you promised and kept us in the communication loop. The stone chopping board and the portrait voucher were both very nice touches. We are very pleased with the final outcome and believe you worked tirelessly to secure our objective. Thank you for everything you did. We would not hesitate to use your services again.

Yours Sincerely,

Donna & Steve Durkin

 We could not have been more thrilled with the result Fletchers achieved on our property. Our beach house had been on the market for a few months already with another agent and we were beginning to think no one was interested. Our best move was to meet James from Fletchers Queenscliff. The fresh campaign with new ideas that highlighted the unique features of our property met the market – within a couple of weeks of the revamped pitch being launched the property sold. Fletchers had immediately identified the things that made our house special and really stressed these to potential buyers. We were constantly impressed with the enthusiasm and commitment of James to get a quick result and a good price. We achieved both with the Fletchers Queenscliff team.

Helen and Michael Annett

 We would like to express our thanks to you both for the smooth process of selling our property at auction at Ocean Grove. We were impressed with the outstanding professionalism shown throughout the campaign and were delighted with the end result. The advertising allowed by the Owner’s Corporation was very restricted and was handled very skillfully and brought to the fore the excellent qualities of Fletchers internet site and the reach to potential buyers outside the Bellarine area. The excellent direct individual follow-up with potential buyers we feel contributed greatly to the success of the total campaign. We would have no hesitation in recommending James or Charles to any potential real estate vendors. James was always calm and realistic and this meant that we had a stress free experience. Charles is new to the industry and conducted all elements of the campaign in an excellent manner. He has a very pleasant disposition, which is a real asset when dealing with potential clients, and we wish him every success in the real estate industry.

Peter & Helen Irwin

I regret that my testimonial is some time in coming after the sale of my house but I wanted to spend the time to write in detail how exceptional our experience was with Fletchers and do this justice. My very first encounter with James proved to be a sign of what was to follow for us. He is a very professional, down to earth, reliable honest person. Selling our ‘dream home’ was a result of a marriage breakup and we were both very sad with mixed emotions. James and his team handled our situation so well. At no time did they ever lose sight of the fact that we didn’t want to but had to sell our house and were so tactful and kind to both of us. Never did we feel like just “a number” on the contrary we felt that they were interested in our well being as well as obtaining a favourable outcome with our property. There was never a moment when they, or anyone else we spoke to at Fletchers portrayed an arrogance as I have experienced elsewhere in the real estate business. All calls we made to them were either answered promptly or returned promptly and no matter how trivial the enquiry we were never made to feel a nuisance. We were so happy with our agreed upon sale price. The amount of advertising was tailor designed to our needs and budget without compromising quality. The Interior Designer who came to give tips on how subtle changes in our decor would be more advantageous in selling our home was delightful, tactful and knowledgeable. The photographer was very down to earth yet professional and his knowledge of light and correct angles resulted in fantastic images of our home. I really cannot pick what the best thing was about selling our house with Fletchers as everything was fabulous. Our house sold quickly, we reached the price we wanted and met  great people in James and his team in the process. I have already sung their praises to many friends and acquaintances of mine and hope they receive further business as a result. In this day and age it is rare to come across wonderful customer service, but Fletchers ticked all the boxes. I would buy/sell from them again in a heartbeat. Thank you so much James. Congratulations to Fletchers in the way you run your business.

Jenny James Morganti

We are so impressed by James Gladman, who sold our house at Auction on Saturday the 30th November. The market here has been difficult,and interested buyers were scarce. However, James guided us through many weeks of different negotiations, which concluded today with a very good outcome. James has been kind, supportive, polite and extremely professional throughout a difficult time for us. He is a great asset to Fletchers, and is respected here on the Bellarine. We have sold and bought homes through Fletchers a few times,  we will always call your company the Number One agency in Real Estate. We thank James with all our heart, a true professional and absolute gentleman.

Jennifer Hilditch-Price and John Price

Always a pleasure to work with Charles Caldwell and James Gladman. Professional, friendly and accepting of the fact that due to the nature of our business, we have slightly different procedures to follow when selling a property.

Defence Housing Australia

We have previously sold a property in Ocean Grove with James Gladman as our property consultant. We found him to be very professional, knowledgeable and approachable. His advice on how to price and market our properties has been spot on, His feedback and follow-up for any changes to marktetng the property were well-timed and appropriate. I would recommend James and his team at Queenscliff to anyone selling on the Bellarine Peninsula.

Peter and Catherine Hart

I walked into the Bellarine office about 9 am and asked to speak to someone in regards to selling my property. James Gladman turned up and carried out an inspection. There was no fuss, just straight to the point about what he thought we could get for the property and a bit of a run down on how he proposed to do the sale. After about only a week James rang me to say they had a couple of interested people.  I doubt if they could have improved their service, it is of the highest standard in my opinion. If they ever needed to use my name as a reference I would be only too pleased to be of assistance.

Barry Cunnington

I has been a pleasure to work with the Fletchers team for the recent sale of my house in Queenscliff. The process was handled very professionally from the beginning, to achieving a great result in a tough market. I was particularly impressed with the level of communication and consultation. I would highly recommend Charles and James to anyone considering selling their property.

Jane Rodwell

Thank you for assisting me in the sale of my home. James posited the price accurately and in a way that attracted a variety of buyers. His strong negotiation skills helped achieve an excellent result. He communicated well throughout the campaign and was a pleasure to deal with.

Wayne Thompson