1st October 2019 / Beth Oleyar: Celebrating 100 Years: An Interview with Steve & Eva Gotsis

As part of our 100-year anniversary in 2019, Fletchers have been sharing a selection of real stories from our valued clients.

Steve and Eva Gotsis first met Canterbury Director and Auctioneer, Tim Heavyside, 17 years ago.

Here's their story.

How did you come to choose Fletchers?

Eva: Our first experience with Fletchers was when we purchased our block of land at the Wattle Park Estate, which was with Rob Fletcher.

Steve: That was all the way back in 1995.

Eva: We were so happy that it was such a smooth transaction for us. When the time came for us to sell a property, we decided to use them again.

How long have you known Tim?

Eva: Steve and I have known Tim just under 20 years. It was around 2002 when we sold our first property. He's been over so often; we can talk about everything in detail. Nothing's off the table. Whether it's in the afternoon or late in the evening, we can comfortably discuss what we want to achieve.

How many times have you sold with Fletchers?

Steve: We've sold around 8 times with Fletchers and over a 17-year period. We've sold with Rob Fletcher, Tim Heavyside, Jason Salan and purchased through Daiman Kane.

Eva: And that's been across different suburbs as well.

What made you sell with Fletchers multiple times?

Steve: At the end of the day, we keep on going back to Fletchers. Not because we've been dealing with them for 20 years, but because we've used their whole network. We've found them to be really good people that make us feel comfortable and we would not go anywhere else.

What methods of sale have you used to sell your properties? Why?

Eva: When deciding what method to use, we always listen to Tim's advice because he always seems to come through and achieve the best results for us [smiles].

What was your experience of the sales campaign process?

Eva: Well, it's been fun [laughs].

Steve: Yeah, it may be fun for you! [smiles]

Eva: Why?

Steve: You get to buy extra furniture, new pillows, new ornaments! You go above and beyond. [smiles]

Eva: Well, look, it has been fun, but I think also Tim has made it fun! [laughs]

In your opinion, how has Fletchers evolved over the years?

Eva: I've seen Fletchers branding and website evolve over the years and I think they've really moved with the times.

Steve: Fletchers have stayed in tune with how the real estate market has changed and who the buyers are.

Tell us about your experience on working with Tim Heavyside and his team?

Eva: I think working with Tim Heavyside and his team has been really beneficial for us achieving what we want to achieve; a great result. The relationship has also given us the opportunity to really be open. Tim Heavyside's really just that type of person and we've always been comfortable to tell him what works for us. The same with Allison; we've had tips on styling, copywriting input, all the little details – all the way from Feng Shui to photography. I love the way they communicate after every open and we really know what's going on throughout the 4-5week process.

Tell us a little bit about how Fletchers works to get you the best results?

Eva: For us, they've always gone above and beyond to meet us with us at any time of the day or night.

Steve: I work in Sales too and I like honesty, integrity, those longstanding relationships.

What comes to mind when you think of Fletchers?

Eva: Teamwork. There's a great team at Fletchers.

Steve: We have been introduced to the team; whether it's Allison, Tim's PA or whether it's the person working on our artwork, graphics or copy.

Eva: For us, I think it's the whole team and how they come together to help us achieve that result. That's why we've kept selling with Fletchers.

Have you got any stories to share about your experience with Fletchers?

Eva: Once, we had a porthole at this art deco house and when we were doing the shoot, Tim had this idea. Instead of standing outside the front door, he told the videographer to go inside and did this little entrance with the porthole. It was a fun experience and we had a few laughs along the way. I think that's achievable after a period of time because you start feeling comfortable. [smiles]