Thomas Lo's Testimonials

On behalf of Lyn, Cathy, Robert , Elizabeth and I, I would like to thank you for your dedicated professionalism to realise the sale of our mother’s house. To convince post-auction buyers to commit was quite an achievement! It has settled and we are grateful it was such a smooth process. It has been a pleasure to work with you both. We particularly appreciated your sensitivity and reassuring manner.

Thomas and his team achieved an amazing result for the sale of our property. They gave valuable advice on how to best present our home, and Thomas kept us informed on how potential buyers perceived it. The marketing campaign resulted in seven bidders at auction.

Tim, Thomas, Manuela, Allison and the Team achieved an absolutely amazing result for the sale of our house. Thomas kept us informed every step of the way and Tim's Auction calling skills are exceptional. A great team effort and an excellent result. Thank you!

Tim, Thomas, Manuela, Allison and the Team achieved an absolutely amazing result for the sale of our house. Thomas kept us informed every step of the way and Tim's Auction calling skills are exceptional. A great team effort and an excellent result. Thank you!

We wanted a company who had previously sold and purchased property in our suburb with an experienced agent recommeded by friends and neighbours. Tim Heavyside came highly recommended and after meeting with him and his partner Thomas Lo we were completely happy to put our home in their capable hands. We were very pleased with the process from start to finish with all aspects handled in a professional manner, giving us complete confidence in Tim and his team at Fletchers. We were completely satisfied that our best interests were considered at all times and could not be more pleased with the effort displayed by Tim, Thomas and the team. We would have no hesitation in recommending Tim and his entire team at Fletchers.

I was very happy with Thomas’ service and would highly recommend him to any of my friends and family. Well done Thomas!

I wish to congratulate you for the level of customer service you provided me with during our recent business encounter. I deal with numerous agents and it often disappoints me to see how very typical they all are however in your case you were a refreshing experience.

Well done to you and I hope you continue to benefit from your high levels of customer service in the future.

Thomas provided us with a very thorough and professional service with clear advice and communication at all times. He understood my role as executor of my mother’s estate which added a level of complexity to the process. Overall I found the service of Thomas and Fletchers as an organisation to be such that I would have no hesitation in using them again in the future.

We sincerely thank you for the very successful sale of our property. We appreciated your excellent communication on how the campaign was going to be done, as well as the feedback provided as it happened. Given the fact that we could relax and watch things as they happened, I would not hesitate in recommending Thomas to be your consultant.

We would like to express our appreciation of the combined efforts of Fletchers in the successful sale of our home of the past 36 years. The ability to call on the linguistic expertise and patience of Thomas Lo was a major factor in the successful completion of this campaign.

Many thanks to you and all the members of the Fletchers team for your support, sage advice and professionalism throughout the whole of the marketing campaign and the successful auction. My decision to go with Fletchers was well founded and I would certainly recommend you without hesitation. Very best wishes - the gift basket has been well enjoyed!

I write to thank you for your assistance and enthusiasm during the marketing campaign for our home. Your advice regarding a stylist to ensure that our home was presented to potential buyers in the best possible way and your frequent and prompt communication during the campaign were greatly appreciated. In particular, we are grateful you were able to utilise your colleague's (Thomas Lo) services to negotiate in Mandarin with a prospective buyer from China, prior to auction. As expressed to you at the time, we are very pleased with the outcome and grateful that we were able to sell before auction for a price above our reserve. Not only did we sell for a good price; we are very pleased that we were able to sell it to a family, who wish to live in our home, rather than to a developer who wished to demolish it. In our opinion, the whole sales process worked extremely well because we shared a common goal. That is, to achieve the best outcome. We will happily recommend your services to friends and family, when they consider selling their homes. Thanks again.

I just wanted to take a moment to say thank you for all your help on the sale of our house. Our property consultant, Thomas Lo, did a great job and really delivered a fantastic result. This was our first property sale, so we approached it with a little trepidation. From our first meeting, Thomas was able to put us at ease. His knowledge of the market was obvious, and his understanding of the whole process gave us a huge amount of confidence. His recommendation to "do it right" was spot on and I believe this helped us achieve the final result. All in all, very professional. I would not hesitate to use Thomas (and Fletchers) in the future, and would definitely recommend their services to my friends and family.

Fletchers impressed me with their very professional approach. Thomas Lo, my agent, was very helpful; especially as he sold my property on the day he appraised my property. Thomas achieved an excellent price for me – he has superb negotiation skills.

Tim, Thomas and the team managed to achieve a result that surpassed our wildest expectations. Fletchers have been professional throughout, and their experience is shown by the outcome. We are very happy with our choice of agents and would recommend them to friends and family