Customer Experience Manager Caroline Dawborn

An intuitive and hardworking individual, Caroline is a proven leader in client management and a highly capable member of the Fletchers marketing and communications team.

With a hugely successful client-focus record, Caroline manages the many aspects of customer relations and community engagement through her thoughtful, pragmatic and empathetic approach towards her role.

Equipped with a double degree in Business and the Arts from Monash University, Caroline applies her expertise in psychology, administration, sociology and economics towards curating the pre to post-sale process and ensuring clients, sponsors, suppliers and partners enjoy a positive experience with Fletchers.

A keen multi-tasker and effective communicator, Caroline says ‘I am thoroughly interested in people and enjoy meeting them,’ believing that having an ‘excellent rapport with people’ to be one of the most ‘important parts’ of her position.

Outside of work, Caroline enjoys spending time with her family and friends and being a part of her local community.  

A highly valued member of the head office team at Fletchers Canterbury, please don’t hesitate to contact Caroline for all your customer and client relations needs.